Sold by: Zscaler, Inc.
Deployed on AWS
The ZPA Private Service Edges are brokers that are a single-tenant instance that provide the functionality of a ZPA Public Service Edge in an organization's environment. Your organization hosts them either within your site or on a cloud service, but Zscaler manages them. On the other hand, ZPA Public Service Edges are deployed in Zscaler data centers around the world.
As with a ZPA Public Service Edge, a ZPA Private Service Edge manages the connections between Zscaler Client Connector and App Connectors. It registers with the ZPA Cloud. This allows a ZPA Private Service Edge to download the relevant policies and configurations so it can enforce all ZPA policies. It also caches path selection decisions.
ZPA Private Service Edges can be deployed in several forms. Zscaler distributes images for deployment in enterprise data centers and local private cloud environments such as VMware.
4.4
Overview
A key component of the Zscaler cloud, Service Edges are full-featured secure internet gateways that provide integrated internet security.
ZPA Private Service Edges provide the following benefits and enable you to:
Implement Zero Trust Network Access (ZTNA) for on-premises users. Securely access applications when ZPA Public Service Edges in data centers are not conveniently located between users and the applications they need to reach.
Ensure business continuity and continued access to critical apps during disaster events.
Keep application data traffic local to help meet compliance and regulatory requirements.
Service Edges can be public or private. ZPA Public Service Edges, addressed here, are deployed in Zscaler data centers around the world and can handle hundreds of thousands of concurrent users with millions of concurrent sessions. So, regardless of where your users are physically located, they can access their internal applications from any device. ZPA Public Service Edges enforce access and reauthentication policies based on your organization's corporate best practices. For any given Microtunnel (M-Tunnel), the Control Service Edge is the ZPA Public Service Edge that handles cloud-level system messages to establish the M-Tunnel. ZPA Private Service Edges are fully functional single-tenant brokers that reside within your site or other locations, like cloud services.
Both Zscaler Internet Access (ZIA) and ZPA have Service Edges. The fundamental difference between a Service Edge used for ZIA and one used for ZPA is that:
In ZIA, the Service Edge inspects the data as traffic flows through it. In ZPA, the Service Edge does not inspect the data as traffic flows through it. All Service Edges have significant fault tolerance capabilities. They are deployed in active-active mode to ensure availability and redundancy, and Zscaler monitors and maintains its Service Edges to ensure continuous availability.
User traffic is not passed to any other component within the Zscaler infrastructure, and Service Edges never store any data to disk. Packet data is held in memory for inspection, and is either forwarded or dropped based on policy. Log data generated for every transaction is compressed, tokenized, and exported over secure TLS connections to log routers.
For ZPA Public Service Edges, the log routers direct the information to the Log Streaming Service (LSS), hosted in the appropriate geographical region for each organization.
Highlights
- The ZPA Central Authority (CA) can be thought of as the "brain and nervous system" of the ZPA cloud. It monitors the cloud and provides a central location for software and database updates, as well as policy and configuration settings.
- The ZPA Admin Portal is the central point of control for the entire system. This interface enables organizations to configure system elements, including applications, servers, and policies, and provides analytics dashboards for visibility into the system as a whole.
- All Service Edges have significant fault tolerance capabilities. They are deployed in active-active mode to ensure availability and redundancy, and Zscaler monitors and maintains its Service Edges to ensure continuous availability.
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64-bit (x86) Amazon Machine Image (AMI)
Latest version
Operating system
Rhel 9
Deployed on AWS
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Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Please utilize this link to access Release Notes: https://help.zscaler.com/zpa/zpa-private-service-edge-release-summary-2024
Additional details
Usage instructions
In order to acquire a license key for this product, please contact us via our web form here: https://www.zscaler.com/company/contact .
Once complete, you may access the User Interface of the Zscaler Cloud Portal by accessing this link here: https://admin.zscaler.net/ . If not completed prior, you will be promoted to create an Admin account for your Zscaler Cloud Portal.
Utilizing the login you created, you may now utilize the Zscaler Cloud Portal to access your Zscaler management console where you will be able to manage and deploy new products on AWS, or other locations.
For ZPA Private Serive Edge AWS Deployment see the below:
Update the Security Group associated to the App Connector to temporarily allow inbound access on port 22, then complete the following steps to connect to the instance.
SSH access is required in order to configure the provisioning key for the App Connector. See instructions: https://help.zscaler.com/zpa/private-service-edge-deployment-guide-amazon-web-services
Log in to the App Connector console using your AWS Private Key (i.e., a .pem file).
SSH access is enabled by default on AWS App Connectors, so there is no need to enable the service manually.
Using a standard SSH client, enter the following command to connect to the AWS instance: ssh -i <AWS Private Key> admin@<App Connector Public Hostname or IP Address>
For example, the private key for the AWS instance is AWS.pem and the ZPA Private Service Edge IP address is 35.160.130.25: ssh -i AWS.pem admin@35.160.130.25
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Similar products
For organizations seeking to implement Zero-trust based access to the Internet for workloads and users, the ZIA Virtual Service Edge is a single-tenant instance that provides the Secure Services Edge functionality in their environment. The ZIA Virtual Service Edge is deployed in a Virtual Machine form factor and enables organizations to enforce Zero-Trust based policies from the ZIA admin portal.
ZPA Connectors provide the secure authenticated interface between a customer's servers and the Zscaler Private Access cloud.
App Connectors can be deployed in several forms. Zscaler distributes a standard virtual machine (VM) image for deployment in enterprise data centers, local private cloud environments such as VMware, or public cloud environments such as Amazon Web Services (AWS) EC2. Additionally, Zscaler provides packages that can be installed on supported Linux distributions.
Connectors can be co-located with your enterprise applications, or they can be deployed in any location that has connectivity to the applications. Typically, they are deployed on network segments that can access secured applications and the ZPA cloud simultaneously, such as in a DMZ. Connectors only connect outbound; they do not need any inbound open ports to operate correctly.
Zscaler Private Access (ZPA) applies the principles of least privilege to give users secure connectivity to private applications while eliminating unauthorized access and lateral movement. ZPA can be deployed in hours to replace legacy VPN and remote access tools with a holistic zero trust platform.
Zscaler Private Access (ZPA) Network Connectors provide a secure authenticated interface between remote network segments and the ZPA cloud, and help enable end-to-end secure remote access. Network Connectors are part of the VPN (for Legacy Apps) solution and build the inside-out tunnel to VPN Service Edges and ZPA Public Brokers. You can deploy Network Connectors in two forms:
A standard virtual machine (VM) image for deployment in datacenter and campus remote sites.
AMI images for Amazon Web Services (AWS) EC2 and VM images for Microsoft Azure.
Additionally, Zscaler provides packages that you can install on RHEL (9.x) Linux distributions. Network Connectors allow seamless connectivity to specific network segments and can be deployed in any location that has connectivity to the ZPA cloud. Like App Connectors, Network Connectors connect outbound only and do not require inbound open ports for operation.
Customer reviews
Transportation/Trucking/Railroad
Lightweight, Accessible Protection with Minimal Updates
Reviewed on Oct 08, 2026
Review provided by G2
What do you like best about the product?
It doesn't impact performance on the computer, everything is accessible unless explicitly blocked by policy. It functions well and has minimal updates as well.
What do you dislike about the product?
Sometimes the websites that are blocked by Zscaler don't make a lot of sense. It'll detect some things as a threat or under a category when that may not be correct.
What problems is the product solving and how is that benefiting you?
It's definitely solving the big problem of security - which is users accessing random and unauthorized websites which they should not be. That's directly beneficial for a security person.
Anonymous
Strong Network, Easy Integration with ZPA
Reviewed on Oct 08, 2026
Review provided by G2
What do you like best about the product?
I really like the ease of use of Zscaler Private Access and their strong backbone network. We've had no network problems when connecting and accessing internal applications. They have a very good product, and their support has been very helpful.
What do you dislike about the product?
Uh, maybe the way they uh, um, have this uh admin console configure the policies could be improved. Maybe the user experience of the UI.
What problems is the product solving and how is that benefiting you?
I use Zscaler Private Access to avoid VPN issues, allowing security professionals to customize access policies and users to access internal applications easily.
Laxman S.
Secure, Seamless Zero Trust Remote Access with Zscaler Private Access (ZPA)
Reviewed on Oct 08, 2026
Review provided by G2
What do you like best about the product?
What I like best about Zscaler Private Access (ZPA) is its secure and seamless remote access to internal applications without requiring a traditional VPN. It provides strong security through Zero Trust architecture, ensuring that users can access only authorized applications. The easy connectivity, reliable performance, and centralized management make it an excellent solution for enterprise environments. It also simplifies IT administration and improves the overall user experience.
What do you dislike about the product?
One thing I dislike about Zscaler Private Access (ZPA) is that troubleshooting connectivity issues can sometimes be complicated. Initial setup and configuration require technical knowledge, and identifying the root cause of access issues can be time-consuming. Additionally, occasional connection delays and dependency on a stable internet connection can affect the user experience.
What problems is the product solving and how is that benefiting you?
Zscaler Private Access (ZPA) solves the challenges of traditional VPN connectivity by providing secure and seamless access to internal company applications. It allows employees to work remotely without compromising security. Its Zero Trust approach helps prevent unauthorized access and reduces security risks. From an IT support perspective, it simplifies remote access management, reduces VPN-related issues
RUSHABH G.
Simple Install, Excellent Network Performance
Reviewed on Oct 05, 2026
Review provided by G2
What do you like best about the product?
I love Zscaler Private Access because it is easy to install and its user interface is quite simple. It works well on every network connection, making tasks easier.
What do you dislike about the product?
Currently, there is nothing like that.
What problems is the product solving and how is that benefiting you?
Zscaler Private Access makes working from home easy by acting like a VPN, and it works well on any network connection. Installation and the simple UI enhance the experience.
Nabil L.
Zero Trust and performance with Zscaler Private Access
Reviewed on Oct 01, 2026
Review provided by G2
What do you like best about the product?
It is very useful when accessing private applications that are hosted on-premises. It replaces traditional VPNs and provides Zero Trust Network access with enhanced security.
What do you dislike about the product?
1. A little bit complex configuration setup. 2. Depends on service edge, and if the service edge is near, latency is good, but if the service edge is far, there will be latency issues.
What problems is the product solving and how is that benefiting you?
It is solving the access part and performance part. By using this, performance will improve by 50% compared to using traditional VPNs. Access policy using MFA is best.