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Reviews from AWS customer

3 AWS reviews

External reviews

470 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Jatin D.

IBM Instana :Streamlining Security and Performance

  • November 15, 2025
  • Review provided by G2

What do you like best about the product?
I’ve been using IBM Instana and it’s an excellent product. It provides end‑to‑end monitoring across front end, back end, databases, and cloud APIs, all in one place. The automatic discovery of services and real‑time visibility make troubleshooting fast and easy, while abnormal spikes and unusual service communications are detected with accuracy crucial for security. Instana is simple to implement, integrates smoothly during migrations and deployments, and its modern UI makes managing even complex environments effortless. Overall, it has greatly improved our operations by streamlining monitoring and ensuring better performance and security.
What do you dislike about the product?
At first, the dashboard and UI felt a bit overwhelming, with lots of data and a steeper learning curve compared to lighter tools. Pricing can also be high for smaller teams, and integrations with less common tools are limited. But once I got used to it, the dashboard became very insightful and made my work much easier. Overall, there’s not much to dislike

instant delivers great visibility and smooth monitoring across services.
What problems is the product solving and how is that benefiting you?
Its AI features are a big help, making daily work much easier, and the integration part is also very simple.

I’ve used IBM Instana and it really helps a lot. It makes logs and server monitoring easy, and when something goes wrong it quickly points me to the core issue. In complex environments, it gives clear visibility so I can find the root cause fast. I also use it to check the health of services, ports, and clusters in a simple way, which saves me time. Overall, it makes monitoring smooth and helps me keep systems running without hassle.


    21DCS013 P.

Real-Time Monitoring with Seamless Setup

  • November 14, 2025
  • Review provided by G2

What do you like best about the product?
I find IBM Instana incredibly valuable for monitoring applications, specifically for its observability features. I appreciate not having to manually check the status of each resource, as IBM Instana allows for direct monitoring, streamlining my workflow. The real-time data insights provided by IBM Instana are outstanding, offering me immediate understanding and visibility into system performance. I am particularly impressed with the smart alert system, which notifies me instantly if a resource is critically damaged, allowing me to take swift action. This feature makes it especially useful at the production level. The faster deployment capabilities of IBM Instana are another aspect that I love, as it enhances the efficiency of our operations. I also find the setup process to be smooth, thanks to the helpful documentation, which meant there were no hiccups during the installation. Overall, IBM Instana's smart alerts, real-time insights, and ease of setup make it an essential tool for me in maintaining and overseeing application performance.
What do you dislike about the product?
Nothing as of now
What problems is the product solving and how is that benefiting you?
I use IBM Instana for application monitoring and observability, which eliminates manual resource status checks, providing real-time data insights. Smart alerts for critical resource issues and fast deployment make it valuable for production environments.


    Hospital & Health Care

See every bottleneck in an app in minutes

  • October 08, 2025
  • Review provided by G2

What do you like best about the product?
Instana provides observability without complexity
What do you dislike about the product?
limited deployment options for the core reporting server
What problems is the product solving and how is that benefiting you?
single pane of glass view of the entire journey of application functionality and performance


    Christian K.

Best observability tool

  • October 08, 2025
  • Review provided by G2

What do you like best about the product?
Instana is Easy to use, ease of implementation
What do you dislike about the product?
Can improve de offline desployment on IBM i
What problems is the product solving and how is that benefiting you?
WE gain visibility in complex environments and we can find the root cause fast


    Nandan M.

End to end observability for the Agentic Age

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
Easy to install and integrate to existing as well as new technologies. The way they have quickly added agentic AI capabilkities.
What do you dislike about the product?
Comprehensive and so does have a learning curve.
What problems is the product solving and how is that benefiting you?
It's solving the move to Agentic AI


    Andres A.

Good product

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
The fast monitoring in all agents. All environments are protected.
What do you dislike about the product?
The service in SaaS always you need internet.
What problems is the product solving and how is that benefiting you?
Detect all problems of performance.


    Financial Services

Observability

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
I that the we can see all the elements involved in a petition from the origin to the destination, help to detect if the some failure in a component, some years ago that was possible , from messaging perspective it is very useful as when something is failing the first assumption is middleware products like MQ series, and the problem is other component.
What do you dislike about the product?
I think we need to improve the part related with configuration, some cases the suggestions provided by the IBM instructions the files to configure are not available or were changed to other link and take more time to complete de configurations.
What problems is the product solving and how is that benefiting you?
make more easy the configuration.


    Tanmay M.

Journey with IBM instana

  • September 10, 2025
  • Review provided by G2

What do you like best about the product?
I had used the IBM instana, it was great experience and the services and working approach they are using is best and I would like to say, they can explore in technical field like services, torbuleshooting steps etc. Rest part are fantastic.
What do you dislike about the product?
Hmm, sometimes due to some deep technical issue, service delayed, need to improve.
What problems is the product solving and how is that benefiting you?
It solved many problems with IBM instana.

1.Complex IT environment - many apps. Like jupyter notebook and grafana hard to monitor, it help to solve all these modern problem.

2. Performance issues.
3.solve lack of visibility
4.Slow troubleshooting

Benefits -

1. Full stack observability - help to monitor the gpu, cpu and nodes performance, network in single monitor

2.Automatic Discovery - Auto- detect the new services, pods, kernels no need manual coding

3.helo in root cause analysis.
4.improved user experience
5.supoort HPC workloads.


    Information Technology and Services

powerfull apm tool

  • September 09, 2025
  • Review provided by G2

What do you like best about the product?
it provides real time observation across applications, infrastructures.
What do you dislike about the product?
not so much beginner friendly, and the pricing also bit more for new or small users, sometimes customization require extra technical knowledge
What problems is the product solving and how is that benefiting you?
it helps us to identify and resolve the application performance issue, provides end to end visiblity of services, api. and better user experience


    Praveen G.

Review about IBM Instana

  • September 09, 2025
  • Review provided by G2

What do you like best about the product?
It powers with AI and provide easiest way to monitor apps performance
What do you dislike about the product?
Nothing, all are good for me. Nothing to hate about.
What problems is the product solving and how is that benefiting you?
It automates the process using AI which can help monitor large number of applications using minimal resources.