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    IBM Instana Observability (contract)

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    Deployed on AWS
    Vendor Insights
    Observe your AWS environments in real-time with high-fidelity data that helps you find and fix problems before they impact users. Request an annual contract through this specific listing.

    Overview

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    Instana redefines performance monitoring for cloud-native applications, delivering speed, efficiency, and automation. It's the ideal complement to AWS, enabling agile development and real-time adaptability to evolving infrastructure and application dynamics. With Instana, auto-discover application components, trace requests, and map dependencies effortlessly, ensuring unparalleled visibility to navigate rapid changes effortlessly.

    Our industry-leading 1-second granularity and comprehensive request tracing guarantee no issue escapes detection. Gain full-stack visibility across application code, Kubernetes containers (EKS/ECS), and micro-services with user-friendly dashboards and SmartAlerts™ for tailored alerts. Seamlessly integrated into AWS, Instana supports over 300 technologies, providing worry-free performance monitoring.

    To try Instana for free, visit this Instana AWS Marketplace listing: https://ibm.biz/aws_marketplace-instana_paygo 

    Highlights

    • Built-in automation and AI help you deploy and start collecting insights across your full stack within minutes. Automated root cause analysis and recommendations provide faster issue resolution.
    • Unlike competitors that sample traces, Instana captures 100% of all requests in real-time, ensuring complete visibility into application performance.
    • Seamlessly integrate your IT landscape with AWS services and 300+ integrations with no visibility gaps across your cloud, micro-services and containerized environments.

    Details

    Delivery method

    Deployed on AWS

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    Pricing

    IBM Instana Observability (contract)

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    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (2)

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    Dimension
    Description
    Cost/12 months
    1 Standard Managed Virtual Server (MVS) hour
    Standard: All-in-one Observability (Infrastructure, Tracing, EUM, Synthetics)
    $900.00
    1 Essentials Managed Virtual Server (MVS) hour
    Essentials: Basic Observability (Infrastructure Monitoring only)
    $240.00

    Additional usage costs (4)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/unit
    1GB Data Ingest
    Billed for data ingestion exceeding the included allowance under the 'Fair Use Policy.'*
    $0.25
    1 Standard Managed Virtual Server (MVS) hour
    Standard: All-in-one Observability (Infrastructure, Tracing, EUM, Synthetics)
    $0.12
    1 Essentials Managed Virtual Server (MVS) hour
    Essentials: Basic Observability (Infrastructure Monitoring only)
    $0.03
    1000 RU Managed Point of Presence add-on exceeding usage
    Managed Point of Presence add-on exceeding usage
    $12.00

    Vendor refund policy

    All fees are non-cancelable and non-refundable, and Client shall not be entitled to a refund for any amounts already paid except as otherwise provided in the End User License Agreement (EULA).

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Support contact at https://ibm.biz/instana-support 

    Pricing FAQ: https://ibm.biz/instana-pricing-faq 

    Find the right size for your solution and estimate your Instana price: https://ibm.biz/instana-pricing_calculator 

    We also offer shared Slack Channels during trial and subscription.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

     Info
    Top
    10
    In Observability, Monitoring and Observability
    Top
    10
    In Observability, Migration
    Top
    10
    In Log Analysis, Monitoring

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    4 reviews
    Insufficient data
    Insufficient data
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Automated Discovery
    Auto-discovers application components, traces requests, and maps dependencies across infrastructure and application environments
    Performance Monitoring
    Provides 1-second granularity performance monitoring with comprehensive request tracing across full-stack environments
    Technology Integration
    Supports over 300 technologies with seamless integration across Kubernetes containers, micro-services, and cloud environments
    Real-time Tracing
    Captures 100% of all requests in real-time without sampling, ensuring complete application performance visibility
    Intelligent Alerting
    Offers SmartAlerts with automated root cause analysis and tailored recommendations for faster issue resolution
    Observability
    "Full-stack monitoring with automatic discovery and continuous tracking of AWS applications and infrastructure from code-level insights to end-user tracing"
    Cloud Infrastructure Monitoring
    "Automatic discovery and optimization of EC2 instances across Availability Zones using CloudWatch API"
    AI-Driven Analytics
    "Real-time analysis of complex ecosystems and billions of events with AI-powered root cause analysis and correlation"
    Runtime Application Security
    "Instant detection and blocking of vulnerabilities and threats in runtime cloud applications"
    Multi-Cloud Technology Support
    "Native integration with Amazon EC2, Elastic Container Service, Elastic Kubernetes Service, Fargate, Lambda, and over 90 AWS technologies"
    Observability Platform
    Fully managed platform integrating Prometheus metrics, logs, and distributed tracing
    Data Source Integration
    Supports integration with over 100 external data sources including cloud monitoring systems
    Open Source Technologies
    Powered by Grafana Labs' open source observability software including Mimir, Loki, and Tempo
    Correlation Capabilities
    Native correlation between metrics, logs, and traces for comprehensive system analysis
    Performance Testing
    Integrated with Grafana k6 for performance and load testing capabilities

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    0 ratings
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    0 AWS reviews
    |
    400 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Consumer Electronics

    A lot of potential

    Reviewed on Sep 10, 2025
    Review provided by G2
    What do you like best about the product?
    - easy to deploy
    - easy to install
    - support has been helpful and patient
    - event detection and related automation policies (custom) do catch faults and address them very quickly
    What do you dislike about the product?
    Working on Instana for IBMi specifically, you can clearly tell that as far as IBMi is concerned there's still a long way to go in terms of what can be added or improved.

    What you get directly from the installation is good for having a very basic monitoring, although when things get into details you can tell that it's in early stages.

    IBMi is indeed special so it might require a different approach compared to other installations, although i'm sure that there will be improvements.

    Unfortunately i can't tell for other platforms..
    What problems is the product solving and how is that benefiting you?
    Re-working the monitoring solution for IBMi LPARs.
    Tanmay M.

    Journey with IBM instana

    Reviewed on Sep 10, 2025
    Review provided by G2
    What do you like best about the product?
    I had used the IBM instana, it was great experience and the services and working approach they are using is best and I would like to say, they can explore in technical field like services, torbuleshooting steps etc. Rest part are fantastic.
    What do you dislike about the product?
    Hmm, sometimes due to some deep technical issue, service delayed, need to improve.
    What problems is the product solving and how is that benefiting you?
    It solved many problems with IBM instana.

    1.Complex IT environment - many apps. Like jupyter notebook and grafana hard to monitor, it help to solve all these modern problem.

    2. Performance issues.
    3.solve lack of visibility
    4.Slow troubleshooting

    Benefits -

    1. Full stack observability - help to monitor the gpu, cpu and nodes performance, network in single monitor

    2.Automatic Discovery - Auto- detect the new services, pods, kernels no need manual coding

    3.helo in root cause analysis.
    4.improved user experience
    5.supoort HPC workloads.
    Roushan K.

    Instana! RealTime Insights Done Right

    Reviewed on Sep 09, 2025
    Review provided by G2
    What do you like best about the product?
    What I like best about IBM Instana is how effortless it makes monitoring complex applications. The automatic discovery of services and dependencies saves a ton of setup time, and I don’t have to manually configure dashboards, it just maps everything out for me. The real-time visibility is also a big win; if something goes wrong, I can quickly trace the root cause without digging through endless logs. It feels very modern compared to traditional APM tools, and the UI makes it easy to navigate even when the environment is huge.
    What do you dislike about the product?
    there’s a lot of data and metrics, and the learning curve is steeper than some lighter monitoring tools. The pricing can also be on the higher side if you’re running it across many services. In some cases, the UI feels a bit busy, and it takes time to tune alerts so they’re meaningful and not just noise.
    What problems is the product solving and how is that benefiting you?
    IBM Instana helps me quickly identify performance bottlenecks and trace issues across microservices without digging through logs. It saves time during incidents, reduces downtime, and gives clear visibility into how different services interact , which makes troubleshooting and optimization much faster.
    Gitesh P.

    I can setup the ibm instana very quick

    Reviewed on Sep 09, 2025
    Review provided by G2
    What do you like best about the product?
    Ibm instana setup is quite quick for me when I use this I dnt use that much of manual work to find the services it's easier for me and our sre team also you can also use dashboard in this which also impressed me like it's live of performance I can see all the performance through this
    What do you dislike about the product?
    Honestly when I first visit the ibm instana I am little bit confused i am trying to figure out things I think it's due to the ui which is little confusing for me and I asked my team mates and all DevOps team we found the price could little bit low for little team like ours we can't afford high price sadly we can also discuss and figure out something like in IBM instana thatsome services takes much time to loading that's annoying for us it's cancelled improved for better performance
    What problems is the product solving and how is that benefiting you?
    When I introduced to ibm instana I am so eager to know what I can do with this them I setup it for my servers for monitoring them I can setup the alerts in this so I can reduce the downtime with that that's how it's benifit me
    Information Technology and Services

    powerfull apm tool

    Reviewed on Sep 09, 2025
    Review provided by G2
    What do you like best about the product?
    it provides real time observation across applications, infrastructures.
    What do you dislike about the product?
    not so much beginner friendly, and the pricing also bit more for new or small users, sometimes customization require extra technical knowledge
    What problems is the product solving and how is that benefiting you?
    it helps us to identify and resolve the application performance issue, provides end to end visiblity of services, api. and better user experience
    View all reviews