Sold by: IBM Software
Deployed on AWS
Observe your AWS environments in real-time with high-fidelity data that helps you find and fix problems before they impact users. Request an annual contract through this specific listing.
4.4
Overview
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Instana Application Incident Remediation
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Instana Full-Stack Observability
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Instana Cloud Native Optimization
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Instana Digital Experience Monitoring
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Instana and GenAI
Instana redefines performance monitoring for cloud-native applications, delivering speed, efficiency, and automation. It's the ideal complement to AWS, enabling agile development and real-time adaptability to evolving infrastructure and application dynamics. With Instana, auto-discover application components, trace requests, and map dependencies effortlessly, ensuring unparalleled visibility to navigate rapid changes effortlessly.
Our industry-leading 1-second granularity and comprehensive request tracing guarantee no issue escapes detection. Gain full-stack visibility across application code, Kubernetes containers (EKS/ECS), and micro-services with user-friendly dashboards and SmartAlerts™ for tailored alerts. Seamlessly integrated into AWS, Instana supports over 300 technologies, providing worry-free performance monitoring.
To try Instana for free, visit this Instana AWS Marketplace listing: https://ibm.biz/aws_marketplace-instana_paygo
Highlights
- Built-in automation and AI help you deploy and start collecting insights across your full stack within minutes. Automated root cause analysis and recommendations provide faster issue resolution.
- Unlike competitors that sample traces, Instana captures 100% of all requests in real-time, ensuring complete visibility into application performance.
- Seamlessly integrate your IT landscape with AWS services and 300+ integrations with no visibility gaps across your cloud, micro-services and containerized environments.
Details
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Delivery method
Deployed on AWS
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
1 Standard Managed Virtual Server (MVS) hour | Standard: All-in-one Observability (Infrastructure, Tracing, EUM, Synthetics) | $954.00 |
1 Essentials Managed Virtual Server (MVS) hour | Essentials: Basic Observability (Infrastructure Monitoring only) | $255.00 |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Description | Cost/unit |
|---|---|---|
1GB Data Ingest | Billed for data ingestion exceeding the included allowance under the 'Fair Use Policy.'* | $0.27 |
1 Standard Managed Virtual Server (MVS) hour | Standard: All-in-one Observability (Infrastructure, Tracing, EUM, Synthetics) | $0.13 |
1 Essentials Managed Virtual Server (MVS) hour | Essentials: Basic Observability (Infrastructure Monitoring only) | $0.03 |
1000 RU Managed Point of Presence add-on exceeding usage | Managed Point of Presence add-on exceeding usage | $14.00 |
IBM Instana Observability Logs in Context Add-on 30 day retention | Logs in Context 30 days retention add-on exceeding usage | $4.45 |
Vendor refund policy
All fees are non-cancelable and non-refundable, and Client shall not be entitled to a refund for any amounts already paid except as otherwise provided in the End User License Agreement (EULA).
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Support contact at https://ibm.biz/instana-support
Pricing FAQ: https://ibm.biz/instana-pricing-faq
Find the right size for your solution and estimate your Instana price: https://ibm.biz/instana-pricing_calculator
We also offer shared Slack Channels during trial and subscription.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By IBM Software
By Dynatrace
Top
10
In Observability, Monitoring and Observability
Top
10
In Observability, Migration
Top
10
In Generative AI, Log Analysis
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Request Tracing Granularity
Captures 100% of all requests in real-time with 1-second granularity, ensuring complete visibility without sampling
Automated Root Cause Analysis
Built-in automation and AI-driven root cause analysis with recommendations for faster issue resolution
Full-Stack Visibility
Provides full-stack visibility across application code, Kubernetes containers (EKS/ECS), and micro-services with dependency mapping
Technology Integration Support
Supports over 300 technology integrations including AWS services, cloud platforms, micro-services, and containerized environments
Intelligent Alerting System
SmartAlerts feature delivers tailored alerts based on application performance monitoring across the full stack
Full-Stack Observability
End-to-end monitoring of AWS applications and infrastructure from code level insights to end-user tracing with robust configuration options
AI-Powered Root Cause Analysis
Davis AI engine performs precise root cause analysis showing causation and correlation to drive automated remediation and reduce mean time to resolution
Generative AI Application Monitoring
Real-time monitoring, optimization, and security of Generative AI applications, LLMs, and agentic workflows with cost optimization, hallucination detection, and PII leakage guardrails
Runtime Application Security
Built-in Runtime Application Self-Protection that autonomously detects and blocks threats across AWS-hosted applications with real-time vulnerability and threat detection
AWS Native Integration
Out-of-the-box compatibility with 100+ AWS native technologies including EC2, Lambda, ECS, EKS, Fargate, Bedrock, and EventBridge for seamless deployment and correlation
AI-Powered Root Cause Analysis
Automatically investigates alerts and pinpoints root causes with 5x faster analysis capabilities.
Natural Language Query Interface
Enables querying of observability data using conversational natural language to identify issues and receive actionable insights.
Real-Time Anomaly Detection
Detects system anomalies in real-time to prevent incidents before they impact users.
OpenTelemetry Integration
Supports standardized OpenTelemetry integration for unified data collection across logs, metrics, and traces in cloud-native environments including Kubernetes, serverless, and microservices.
Multi-Tiered Storage Architecture
Implements multi-tiered storage and data management capabilities to optimize telemetry data retention and reduce storage costs.
Standard contract
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No
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Customer reviews
Defense & Space
Great App Performance Insights and Service Traffic Visibility with IBM Instana
Reviewed on Oct 29, 2026
Review provided by G2
What do you like best about the product?
IBM Instana offers great insights on application performance and even shows traffic between your services
What do you dislike about the product?
IBM Instana is a heavy suite that requires a lot of precautions and works best with Agents
What problems is the product solving and how is that benefiting you?
When an application is running poor there's often the urge to increase server resources, but often that's not the actual reason for the poor performance. Instana offers insights on the actual situation.
Philipp L.
Instana Streamlines Data Gathering and Speeds Up Issue Resolution
Reviewed on Oct 29, 2026
Review provided by G2
What do you like best about the product?
Instana helps my operations team to achieve a faster time from issue to resolution. It allows us to streamline the data gathering across our distributed services that we host for our clients.
What do you dislike about the product?
Instana lacks an out-of-the-box integration into config-management databases. This information can be added through the rollout process of agents tho, but you will have to do so on your own.
What problems is the product solving and how is that benefiting you?
Instana helps us to gather intelligence of how well an application is performing instead of just focussing on general availability - basically everything in between "it works" and "it doesn't work".
Thomas W.
Tracing Makes Root Cause Analysis Easy
Reviewed on Oct 29, 2026
Review provided by G2
What do you like best about the product?
The Tracing feature and to find root causes
What do you dislike about the product?
As far as I know you cannot have multiple mandants
What problems is the product solving and how is that benefiting you?
To reduce the time to solve Incidents
Joe I.
High-Quality Cloud Management, but Too Many Options
Reviewed on Oct 28, 2026
Review provided by G2
What do you like best about the product?
I like IBM Instana's high quality and user-friendly feel. I find the integration very effective, and the cloud management tools easy to use. I also prefer the ease of customization.
What do you dislike about the product?
I find that too many options and too much customization can confuse the end goal, especially during configuration, implementation, and rolling out the final product. Some consolidation of services would be nice, and I think the interface could improve. Keeping it simple is easier.
What problems is the product solving and how is that benefiting you?
I use IBM Instana to help resolve identity and security system issues, and for customization and an easier environment for managing our data.
Claudia P.
Helps Monitor Applications and Resolve Issues Fast
Reviewed on Oct 28, 2026
Review provided by G2
What do you like best about the product?
it helps you not just to monitor your applications but also to solve issues
What do you dislike about the product?
the integration with ACE and MQ is not so easy
What problems is the product solving and how is that benefiting you?
It helps to solve middleware issues easy because integration with AI