Sold by: IBM Software
Deployed on AWS
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Observe your AWS environments in real-time with high-fidelity data that helps you find and fix problems before they impact users. Request an annual contract through this specific listing.
4.4
Overview
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Instana Application Incident Remediation
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Instana Full-Stack Observability
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Instana Cloud Native Optimization
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Instana Digital Experience Monitoring
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Instana and GenAI
Instana redefines performance monitoring for cloud-native applications, delivering speed, efficiency, and automation. It's the ideal complement to AWS, enabling agile development and real-time adaptability to evolving infrastructure and application dynamics. With Instana, auto-discover application components, trace requests, and map dependencies effortlessly, ensuring unparalleled visibility to navigate rapid changes effortlessly.
Our industry-leading 1-second granularity and comprehensive request tracing guarantee no issue escapes detection. Gain full-stack visibility across application code, Kubernetes containers (EKS/ECS), and micro-services with user-friendly dashboards and SmartAlerts™ for tailored alerts. Seamlessly integrated into AWS, Instana supports over 300 technologies, providing worry-free performance monitoring.
To try Instana for free, visit this Instana AWS Marketplace listing: https://ibm.biz/aws_marketplace-instana_paygo
Highlights
- Built-in automation and AI help you deploy and start collecting insights across your full stack within minutes. Automated root cause analysis and recommendations provide faster issue resolution.
- Unlike competitors that sample traces, Instana captures 100% of all requests in real-time, ensuring complete visibility into application performance.
- Seamlessly integrate your IT landscape with AWS services and 300+ integrations with no visibility gaps across your cloud, micro-services and containerized environments.
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
1 Standard Managed Virtual Server (MVS) hour | Standard: All-in-one Observability (Infrastructure, Tracing, EUM, Synthetics) | $954.00 |
1 Essentials Managed Virtual Server (MVS) hour | Essentials: Basic Observability (Infrastructure Monitoring only) | $255.00 |
Dimension | Description | Cost/unit |
|---|---|---|
1GB Data Ingest | Billed for data ingestion exceeding the included allowance under the 'Fair Use Policy.'* | $0.27 |
1 Standard Managed Virtual Server (MVS) hour | Standard: All-in-one Observability (Infrastructure, Tracing, EUM, Synthetics) | $0.13 |
1 Essentials Managed Virtual Server (MVS) hour | Essentials: Basic Observability (Infrastructure Monitoring only) | $0.03 |
1000 RU Managed Point of Presence add-on exceeding usage | Managed Point of Presence add-on exceeding usage | $14.00 |
Vendor refund policy
All fees are non-cancelable and non-refundable, and Client shall not be entitled to a refund for any amounts already paid except as otherwise provided in the End User License Agreement (EULA).
Custom pricing options
Request a private offer to receive a custom quote.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Support contact at https://ibm.biz/instana-support
Pricing FAQ: https://ibm.biz/instana-pricing-faq
Find the right size for your solution and estimate your Instana price: https://ibm.biz/instana-pricing_calculator
We also offer shared Slack Channels during trial and subscription.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By IBM Software
By Dynatrace
Top
10
In Observability, Monitoring and Observability
Top
10
In Observability, Migration
Top
10
In Generative AI, Log Analysis
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
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AI generated from product descriptions
Request Tracing Granularity
Captures 100% of all requests in real-time with 1-second granularity, ensuring complete visibility without sampling
Automated Root Cause Analysis
Built-in automation and AI-driven root cause analysis with recommendations for faster issue resolution
Full-Stack Visibility
Provides full-stack visibility across application code, Kubernetes containers (EKS/ECS), and micro-services with dependency mapping
Technology Integration Support
Supports over 300 technology integrations including AWS services, cloud platforms, micro-services, and containerized environments
Intelligent Alerting System
SmartAlerts feature delivers tailored alerts based on application performance monitoring across the full stack
Full-Stack Observability
End-to-end monitoring of AWS applications and infrastructure from code level insights to end-user tracing with robust configuration options
AI-Powered Root Cause Analysis
Davis AI engine performs precise root cause analysis showing causation and correlation to drive automated remediation and reduce mean time to resolution
Generative AI Application Monitoring
Real-time monitoring, optimization, and security of Generative AI applications, LLMs, and agentic workflows with cost optimization, hallucination detection, and PII leakage guardrails
Runtime Application Security
Built-in Runtime Application Self-Protection that autonomously detects and blocks threats across AWS-hosted applications with real-time vulnerability and threat detection
AWS Native Integration
Out-of-the-box compatibility with 100+ AWS native technologies including EC2, Lambda, ECS, EKS, Fargate, Bedrock, and EventBridge for correlated event and performance analysis
AI-Powered Root Cause Analysis
Automatically investigates alerts and pinpoints root causes with 5x faster analysis capabilities.
Natural Language Query Interface
Enables querying of observability data using conversational natural language to identify issues and receive actionable insights.
Real-Time Anomaly Detection
Detects system anomalies in real-time to prevent incidents before they impact users.
OpenTelemetry Integration
Supports standardized OpenTelemetry integration for unified data collection across logs, metrics, and traces in cloud-native environments including Kubernetes, serverless, and microservices.
Multi-Tiered Storage Architecture
Implements multi-tiered storage and data management capabilities to optimize telemetry costs and achieve 30% to 50% cost savings.
Validated by AWS Marketplace
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ISO/IEC 27001
PCI DSS
SOC 2 Type 2
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Standard contract
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Customer reviews
Eldon V.
Transforms IT Monitoring with Real-Time Insights
Reviewed on Feb 03, 2026
Review provided by G2
What do you like best about the product?
I really value IBM Instana's dynamic graph and asset visualization. It makes it exceptionally easy for any project manager, regardless of technical depth, to quickly understand specifics of low performance or security challenges. The intuitive navigation system is incredibly powerful for performing high-speed log and trace searches that link IT traces directly to a business context, ensuring that our development cycle remains fast and our lead times stay competitive.
What do you dislike about the product?
If there are areas that need more attention, it would be transaction transparency in a high customer integration. While it actually has standard stacks, transaction handling for third-party components can sometimes be opaque, making cross-connection mapping and multiple environments difficult. I also believe there is significant room for improvement in AI-driven automated remediation. While the recently announced agent tech AI features are promising and out of the box, the ability to execute the next best action on automated scripts without human intervention is still maturing and often requires a lot of manual fine-tuning to avoid false positives.
What problems is the product solving and how is that benefiting you?
I use IBM Instana as a centralized observability engine to address data challenges and lack of transparency, reducing downtime and focusing on innovation. It provides real-time monitoring and automated discovery, cutting troubleshooting time significantly and enhancing strategic development.
Ahmad H.
Unified Monitoring with Real-Time Precision
Reviewed on Feb 02, 2026
Review provided by G2
What do you like best about the product?
I really appreciate IBM Instana's dynamic graph and automatic discovery capabilities. These features eliminate the exhaustive manual configuration and constant tagging required by other enterprise tools, as Instana maps out the dependencies on its own. The one-second granularity is a game-changer as it allows us to pinpoint every single cell to a service and endpoint without needing custom instruction code. This feature has completely transformed how we handle distributed tracing across all microservices. I also love how easy the initial setup was for us, and I'd rate it a nine out of 10 for recommendation.
What do you dislike about the product?
While automated features are world-class, the performance does fall a bit short when it comes to long-term historical data retention and deep trend analysis. It is built for now, but looking back over several months of data to find very subtle patterns can be restrictive. I also feel like the native dashboard could be more flexible. While the APIs for reporting are solid, the out-of-the-box visualization options sometimes feel a bit rigid when you are trying to build a single pane of glass for non-technical stakeholders.
What problems is the product solving and how is that benefiting you?
IBM Instana solved our monitoring data fragmentation issue. It unified our monitoring, drastically reducing MTTR by automatically correlating events across layers, eliminating manual labor to understand database latency impacts on user journeys.
Lina G.
Indispensable for Financial Service Monitoring, Needs Improved Documentation
Reviewed on Feb 01, 2026
Review provided by G2
What do you like best about the product?
In my opinion, the most valuable capacity of IBM Instana is the sheer level of granular detail provided for each component in the flow. I find the automated dependency mapping indispensable. I also appreciate that the initial setup was not a burden for us; it was quite good and easy.
What do you dislike about the product?
I find the configuration and documentation process could use some improvement. Sometimes when we try to set up monitoring for newer or highly specific technology, the online documentation or step-by-step procedures aren't fully updated with the latest agent version. This leads to a bit of trial and error that could be avoided with a more synchronized release cycle. Also, while the UI is intuitive, some of the advanced filter options are tucked away in menus that aren't immediately obvious for a new user, creating a slight learning curve for the unmounted analytic side of the tool.
What problems is the product solving and how is that benefiting you?
I find IBM Instana solves the problem of ambiguity in distributed failures. It provides instant clarity on failure points, reducing time spent piecing log files together and increasing operational efficiency.
Tron U.
Revolutionized Our Monitoring with Incredible Insights
Reviewed on Jan 31, 2026
Review provided by G2
What do you like best about the product?
I like IBM Instana because it acts as a 24/7 AI-driven observer, watching every single call and request from the front end browser performance down to SQL queries, which is pretty comprehensive. I appreciate how Instana's AI helps reduce alert noise by grouping related alerts into one incident, preventing my phone from blowing up with useless pings. The root cause correlation feature is helpful because it shows not just the errors but also the causal chain, providing insights such as identifying slow database queries, which makes my work less stressful. I also found the out-of-the-box experience really aligns with our team's desire for simplicity and immediate value. The setup felt quite smooth and didn't involve too many technical hurdles, which I love.
What do you dislike about the product?
I mean, there was a better way to manage invalid alarms. Sometimes you have a known issue that you are working on, and you want to suppress that specific alert without silencing the whole service. Right now, setting those exclusions is a manual one-by-one process. That leaves a bit behind the rest of the tool automation.
What problems is the product solving and how is that benefiting you?
IBM Instana is our 24/7 AI-driven observer for system health, watching every call and request. It groups related alerts into one incident, stopping 50 useless pings. It shows causal chains, pinpointing slow services to specific database queries and saves me from event storm chaos.
Goldie B.
Streamlined Incident Management with Instana
Reviewed on Jan 31, 2026
Review provided by G2
What do you like best about the product?
I really like the correlation and tracing capabilities in IBM Instana, which are critical for my team. The way it visualizes calls and sub-calls for the entire system is top-notch. I can look at a specific trace and immediately see the health of the underlying host. It's incredibly useful for quickly understanding complex service interactions even when I'm overseeing services I'm not familiar with, thanks to the automated dependencies feature. This helps us achieve a rapid mean time to resolution, which is crucial for managing high-pressure demands.
What do you dislike about the product?
Yeah. It is a log ingestion process. Currently, the platform relies heavily on OpenTelemetry for logging, which can be required to, to worsen to set up and maintain compared to, compared to the magic of its automatic tracing sensors.
What problems is the product solving and how is that benefiting you?
I deploy IBM Instana to manage high-pressure demands and use it as a foundation for root cause analysis. It helps trace incidents, monitor services, identify bottlenecks, and resolve latency issues efficiently, reducing finger-pointing during system failures.