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Logz.io Open 360™ observability platform, powered by the AI Agent, delivers 3x faster system recovery, 70% less troubleshooting time, and 32% lower costs for cloud-native teams.
Overview
The Logz.io Open 360™ observability platform simplifies monitoring, troubleshooting, and cost management for cloud-native environments. At its core is the Logz.io AI Agent, a cutting-edge virtual teammate that automates data analysis, accelerates root cause investigations, and delivers actionable insights. By leveraging advanced AI, Open 360 helps teams achieve 3x faster system recovery, reduce troubleshooting time by 70%, and cut telemetry costs by an average of 32%.
Built for modern architectures like Kubernetes, serverless, and microservices, Open 360 provides seamless visibility across logs, metrics, and traces. The AI Agent empowers teams to ask natural language questions, surface critical anomalies, and automate manual processes, transforming traditional observability into a streamlined, high value experience. Whether validating deployments, detecting performance bottlenecks, or resolving incidents, Open 360 equips engineering teams to perform at their best.
Key features include:
AI Powered Root Cause Analysis:Automatically investigate alerts and pinpoint causes with 5x faster root cause analysis.
Conversational Data Interaction: Use natural language to query data, identify issues, and receive actionable insights.
Proactive Anomaly Detection: Realtime detection of system anomalies to prevent incidents before they impact users.
Flexible OpenTelemetry Integration: Standardize observability pipelines for unified data collection and scalability.
Cost Optimization: Achieve between 30% to 50% cost savings with multitiered storage and data management tailored to your needs.
Logz.io customers span industries like e-commerce, SaaS, and financial services, where reliability and cost efficiency are critical. For example, Dish Network optimized their telemetry pipeline to cut data and costs by 62%, while other customers have significantly reduced incident response times and improved deployment confidence.
Unlike traditional observability tools, Open 360 combines cutting edge AI with a focus on data efficiency to deliver smarter, faster, and more scalable observability. Whether you're scaling operations, managing growing telemetry volumes, or adopting OpenTelemetry, Logz.io empowers your team to deliver exceptional results with confidence.
Highlights
- AI Agent for Observability: Automates root cause analysis, surfaces actionable insights, and delivers 70% faster issue resolution to improve system reliability.
- Cost Optimization: Achieve between 30% to 50% savings on telemetry costs with multi-tiered storage and flexible pricing, helping you control budgets while scaling.
- Unified Visibility Across Logs, Metrics, and Traces: Seamlessly monitor cloud-native environments like Kubernetes and microservices in one platform.
Details
Features and programs
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Security credentials achieved
(6)
ISO27001
SOC2
HIPAA
PCIDSS
AWS Security Specialization
PCIDSS
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Pricing
Free trial
Try this product free according to the free trial terms set by the vendor. Usage-based pricing is in effect for usage beyond the free trial terms. Your free trial gets automatically converted to a paid subscription when the trial ends, but may be canceled any time before that.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/month | Cost savings % |
|---|---|---|
2GB Daily | $85.00 | 0% |
5GB Daily | $214.00 | 0% |
10GB Daily | $428.00 | 0% |
15GB Daily | $643.00 | 0% |
20GB Daily | $857.00 | 0% |
25GB Daily | $1,071.00 | 0% |
30GB Daily | $1,285.00 | 0% |
2GB Daily - 7 days | $67.00 | 0% |
20GB Daily Special | $745.00 | 11% |
5GB Daily - 7 days | $168.00 | 0% |
Vendor refund policy
All fees are non-refundable.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
At Logz.io, we are dedicated to providing exceptional support to ensure your observability journey is seamless and successful. Our comprehensive support offerings and recognition from users and industry platforms reflect our commitment to customer satisfaction.
Support Offerings:
24/7 In App Support: Access our global team anytime for prompt, effective assistance directly through the platform.
Parsing as a Service: Let our experts handle log parsing when automatic methods are not feasible, streamlining data integration.
Data Shipping Guidance: Get personalized advice on the best data shipping methods, tailored to your specific needs.
Data Storage Optimization: Save costs with our assistance in configuring features like the Data Optimization Hub.
Customer Testimonials: Our customers consistently praise our knowledgeable and responsive support:
"Any time I get stuck I have an instant way to communicate with support. They are immediately responsive, even late at night."
"The special thing is the support. The team is fast, understanding, and patient, even helping with regex expressions."
"Logz.io has the best support I have encountered, from initial proof of concept onward."
Industry Recognition:
Logz.io has earned key G2 badges, including:
Best Support
Easiest Admin
Easiest Setup
Easiest to Use
Easiest to Do Business With
Fastest Implementation
These accolades highlight our commitment to delivering a user friendly, highly effective experience backed by unparalleled customer support. We are here to help at every step, ensuring you get the most from Logz.io.
Contact us:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Coralogix
By New Relic
Top
25
In Log Analysis
Top
10
In Log Analysis, Data Analytics
Top
10
In Continuous Integration and Continuous Delivery, Migration, Monitoring
AI generated sentiment from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Artificial Intelligence Analysis
Advanced AI agent that automates data analysis and accelerates root cause investigations
Telemetry Data Integration
Supports unified visibility across logs, metrics, and traces for cloud-native environments
Anomaly Detection
Real-time system anomaly detection to proactively prevent potential incidents
OpenTelemetry Compatibility
Flexible integration with OpenTelemetry standards for standardized observability pipelines
Multi-Architecture Support
Native compatibility with modern architectures including Kubernetes, serverless, and microservices environments
Stream Processing Technology
Proprietary Streama© technology for real-time data ingestion and analysis of logs, metrics, tracing, and security data
Machine Learning Monitoring
Machine learning algorithms continuously monitor data patterns and flows between system components to trigger dynamic alerts
Multi-Source Data Ingestion
Capability to connect and aggregate data from any source in any format with support for multiple visualization platforms
In-Stream Analytics
Advanced analytics performed on data streams without relying on traditional storage or indexing mechanisms
Auto-Scaling Infrastructure
Advanced auto-scaling techniques that seamlessly adapt to different environment scales and processing demands
Telemetry Data Management
Comprehensive platform for ingesting, analyzing, and alerting on metrics, events, logs, and traces across infrastructure
Multi-Service Monitoring
Deep integration with AWS technology stack for observing health and performance across services like Amazon EKS, AWS Lambda, AWS Kinesis, and Amazon CloudWatch
Anomaly Detection
Automated intelligent system for detecting performance anomalies, correlating issues, and reducing alert noise
Full-Stack Visualization
Unified dashboard experience for troubleshooting and visualizing entire software infrastructure in a connected environment
Observability Platform
Cloud-based solution providing comprehensive performance monitoring and analysis across distributed technology environments
Validated by AWS Marketplace
FedRAMP
GDPR
HIPAA
ISO/IEC 27001
PCI DSS
SOC 2 Type 2
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No security profile
No security profile
Standard contract
No
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Customer reviews
Veterinary
An amazing hosted Grafana service
Reviewed on Feb 21, 2025
Review provided by G2
What do you like best about the product?
Logz.io provides extensive customisation options, custom alerting and plenty of data sources, all at an affordable price. Their Support Team is excellent - both knowledgeable and polite. We have never experienced any significant downtime and the service is very fast.
What do you dislike about the product?
I can't think of any major things I dislike about Logz.io. We did have an annoying issue when setting up two-factor authentication for a couple of specific users, but their Support Team helped us go around it. Also, keep in mind they will throttle your metrics ingestion if you have a data spike (though I would imagine most services would do the same), but that is a rare occurrence for us.
What problems is the product solving and how is that benefiting you?
Monitor software and hardware health across hundreds of Windows hosts around the world.
Leave a comment0 comments
Telecommunications
Finding the needle in a haystack...
Reviewed on Feb 18, 2025
Review provided by G2
What do you like best about the product?
The ability to pull in all the logs and to look for issues, concerns, and common occurrences that can be flagged and actioned immediately. Also, to create automated reports of concerns for review. Customer support has always been quick, helpful and the team knowledgeable.
What do you dislike about the product?
Sometimes it is not easy to set-up the alerts/reports you need due to the complexity of the data and at times you need to dig into the data to figure out how to break it down.
What problems is the product solving and how is that benefiting you?
Allows us to be proactive when certain security chnages are made - to verify the changes are approved / needed / required.
Banking
logzio - one stop solution
Reviewed on Jan 31, 2025
Review provided by G2
What do you like best about the product?
centralized place to collect all logs
graphs and visualisations on searching is very useful
clear logs and can expand more whenever needs
we can check surrounding logs also
Easy integration of open source tools using AI-powered features
My developer life become easy, it been part of day to day activity
graphs and visualisations on searching is very useful
clear logs and can expand more whenever needs
we can check surrounding logs also
Easy integration of open source tools using AI-powered features
My developer life become easy, it been part of day to day activity
What do you dislike about the product?
Nothing I like Logz.io from every single corner
What problems is the product solving and how is that benefiting you?
Logz is a single point solution to manage all of the application logs and metrics.
Niran Y.
A very useful and versatile logging system
Reviewed on Jan 29, 2025
Review provided by G2
What do you like best about the product?
Logz.io is evolving and adding new features that improve functionality and adapt to our needs.
Many integrations are supported out of the box. We use it daily.
Many integrations are supported out of the box. We use it daily.
What do you dislike about the product?
While the platform is generally great, a few minor areas could use further refinement, particularly around alert adjustments and configs.
What problems is the product solving and how is that benefiting you?
Logz.io solves our challenges around centralized logging, monitoring, and anomaly detection. With the platform, we can quickly detect issues, improve our system's reliability, and make data-driven decisions faster. The powerful integrations and ease of use have saved us time and resources.
Utilities
logzio - one solution for all observability needs
Reviewed on Jan 09, 2025
Review provided by G2
What do you like best about the product?
centralized solution to aggregate all logs
kubernetes specific monitoring and alerting
siem and traces support
kubernetes specific monitoring and alerting
siem and traces support
What do you dislike about the product?
would love to see more on the cost breakdown and allocation
ability to breakdown costs per kubernetes namespace
ability to breakdown costs per kubernetes namespace
What problems is the product solving and how is that benefiting you?
providing a single space to manage all of the application logs and metrics