Sold by: New Relic
Deployed on AWS
New Relic combines configuration monitoring and real-time health metrics with a dynamic, tag-driven approach to dashboards and alerting to easily visualize, analyze, and troubleshoot your entire AWS infrastructure including SAP.
Overview
New Relic is an Intelligent Observability Platform providing engineers with full visibility into the performance of their AWS cloud services alongside their entire stack. New Relic includes:
- Telemetry Data Platform to ingest, analyze, and alert on all your metrics, events, logs, and traces
- Full-Stack Observability to quickly visualize and troubleshoot your entire software stack in one connected experience
- Applied Intelligence to automatically detect anomalies, correlate issues and reduce alert noise
New Relic offers developers deep integration across AWS' technology stack, making it easy for technology teams to send telemetry data from AWS services into New Relic to observe the health and performance across their full AWS environment, from Amazon EKS and AWS Lambda through AWS Kinesis, Amazon CloudWatch, and AWS Distro for OpenTelemetry.
New Relic for SAP Monitoring New Relic offers a best-of-breed observability solution specifically designed for SAP environments to eliminate business process interruptions. It provides one-step observability across SAP and non-SAP applications with built-in, agentless SAP integration and out-of-the-box functionality that delivers immediate business value.
Superior RISE Support: Our agentless architecture is ideal for RISE with SAP environments, offering a fast, lightweight, and non-invasive way to gain full-stack visibility.
Choose to purchase New Relic or gain access to the New Relic free tier from the AWS Public MarketPlace at https://aws.amazon.com/marketplace/pp/B08L5FQMTG .
For custom pricing, EULA, or a private contract, please contact AWSMarketplace@newrelic.com for a private offer.
Highlights
- Ingest, analyze, and alert on all your metrics, events, logs, and traces-in one place.
- Quickly visualize and troubleshoot your entire software stack in one connected experience to automatically detect anomalies, correlate issues, and reduce alert noise.
- Provide unique agentless monitoring for ABAP systems along with support for SAP RISE, ECC, S/4HANA, BTP, CALM, Fiori, Ariba, PI/PO, BW and 175+ monitoring points with insights into CPU, HANA/non-HANA databases, RFC details, backgrd jobs, and IDoc.
Details
Sold by
Delivery method
Deployed on AWS
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
NR Platform | NR platform with auto-billing of overages | $100,000.00 |
Dimension | Cost/unit |
|---|---|
Additional overages as defined in contract and at newrelic.com/pricing | $0.01 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law. New Relic may suspend or terminate the Services, in addition to other rights and remedies, if fees are past due. The products selected by you in this ordering documentation are deemed accepted upon the provisioning of the applicable products by New Relic for your use.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
New Relic offers a variety of technical resources, including the New Relic Docs Site, New Relic University, New Relic Open Source Projects, and the New Relic Community. Learn more about these in our Finding Help Doc (https://docs.newrelic.com/docs/accounts-partnerships/education/getting-started-new-relic/finding-help ). https://support.newrelic.com/ ; AWSMPOrders@newrelic.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By New Relic
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Top
10
In Migration, Monitoring, Continuous Integration and Continuous Delivery
Top
10
In Observability, Migration
Top
10
In Generative AI, Log Analysis
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Telemetry Data Management
Comprehensive platform to ingest, analyze, and alert on metrics, events, logs, and traces across infrastructure
Multi-Stack Observability
Full-stack monitoring capability providing integrated visualization and troubleshooting across software environments
Intelligent Anomaly Detection
Automated system for detecting performance anomalies, correlating issues, and reducing alert noise
AWS Service Integration
Deep integration with AWS technology stack enabling telemetry data collection from multiple AWS services including EKS, Lambda, Kinesis, and CloudWatch
SAP Environment Monitoring
Agentless monitoring solution supporting multiple SAP systems including RISE, ECC, S/4HANA, BTP with insights into CPU, databases, RFC details, and background jobs
Cloud Observability
Full-stack monitoring with end-to-end insights from code level to end-user tracing across AWS infrastructure
Infrastructure Discovery
Automatic discovery and optimization of EC2 instances across Availability Zones using CloudWatch API
AI-Powered Analysis
Real-time analysis of complex and dynamic ecosystems with billions of events using advanced AI-driven root cause analysis
Runtime Security
Real-time application security with autonomous threat detection and blocking capabilities for runtime applications
Multi-Technology Integration
Native integration with over 100 AWS technologies including EC2, ECS, EKS, Lambda, Fargate, and Bedrock
Artificial Intelligence Analysis
Advanced AI agent that automates data analysis and accelerates root cause investigations
Telemetry Data Integration
Supports unified visibility across logs, metrics, and traces for cloud-native environments
Anomaly Detection
Real-time system anomaly detection to proactively prevent potential incidents
OpenTelemetry Compatibility
Flexible integration with OpenTelemetry standards for standardized observability pipelines
Multi-Architecture Support
Native compatibility with modern architectures including Kubernetes, serverless, and microservices environments
Validated by AWS Marketplace
FedRAMP
GDPR
HIPAA
ISO/IEC 27001
PCI DSS
SOC 2 Type 2
No security profile
No security profile
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Standard contract
No
No
No
Customer reviews
3.8
4 ratings
4 AWS reviews
|
543 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Rahul K.
Clear Visibility and Seamless Integrations Make Monitoring Easy
Reviewed on Nov 18, 2025
Review provided by G2
What do you like best about the product?
I like New Relic for its clear visibility, reliable alerts, and easy integrations.
What do you dislike about the product?
I dislike its high pricing and that some features feel scattered and take time to navigate.
What problems is the product solving and how is that benefiting you?
New Relic helps identify performance issues across apps and services in real time, so problems are easier to trace and fix. This saves time during outages and keeps the user experience smooth.
Poonam K.
Unified Dashboard for Complete Monitoring
Reviewed on Nov 16, 2025
Review provided by G2
What do you like best about the product?
Monitor backend services, frontend apps, and infrastructure in one dashboard
What do you dislike about the product?
Usage-based model can lead to high costs for large-scale apps.
What problems is the product solving and how is that benefiting you?
Real-time insights across apps, infrastructure, and logs. Intuitive dashboards and integrations with popular languages and cloud platforms.
Shirisha D.
New relic: comprehensive platform for observability and performance
Reviewed on Nov 08, 2025
Review provided by G2
What do you like best about the product?
What I like best about new relic is it's end to end observability and it's incredibly powerful for tracking metrics across applications , infrastructure, logs and user experience, all in one unified dashboard
What do you dislike about the product?
The initial setup and configuration can be overwhelming for first time users. With so many features available it takes time to understand which ones are essential for our environment.
What problems is the product solving and how is that benefiting you?
New relic helps us proactively monitor performance, detect issues and optimize resources. We no longer need multiple tools for APM, infrastructure and logs , everything is consolidated
saurabh r.
Comprehensive Observability with a Steep Learning Curve
Reviewed on Nov 03, 2025
Review provided by G2
What do you like best about the product?
New Relic offers unified observability across your entire stack with easy setup and deep insights into application performance. Its powerful dashboards, distributed tracing, and flexible alerting make it easy to detect and resolve issues quickly.
What do you dislike about the product?
New Relic can be expensive at scale due to its data-based pricing model, and managing ingestion costs requires careful tuning. The interface can feel complex for new users, and advanced customization often has a steep learning curve.
What problems is the product solving and how is that benefiting you?
New Relic helps identify performance bottlenecks, trace errors across microservices, and monitor system health in real time. It provides full visibility into application and infrastructure behavior, enabling faster troubleshooting and improving overall reliability and user experience.
Harshal V.
Insightful Performance Monitoring, But Occasional Alert and Connectivity Issues
Reviewed on Nov 03, 2025
Review provided by G2
What do you like best about the product?
This tool provides useful insights into response times, threads, JVM, and external services by presenting the data through graphs and charts. It makes it easier to understand system performance and identify potential issues.
What do you dislike about the product?
There are times when alerts do not come through, or I experience connectivity problems.
What problems is the product solving and how is that benefiting you?
This tool provides useful insights into JVM response times for microservices by presenting the data in clear graphs. The visualizations make it easier to understand performance trends and identify potential issues.