Sold by: New Relic
New Relic combines configuration monitoring and real-time health metrics with a dynamic, tag-driven approach to dashboards and alerting to easily visualize, analyze and troubleshoot your entire AWS infrastructure.
Overview
New Relic is the industry's most comprehensive cloud-based observability platform providing engineers with full visibility into the performance of their AWS cloud services alongside their entire stack. New Relic includes:
Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces Full-Stack Observability to quickly visualize and troubleshoot your entire software stack in one connected experience Applied Intelligence to automatically detect anomalies, correlate issues and reduce alert noise
New Relic offers developers deep integration across AWS' technology stack, making it easy for technology teams to send telemetry data from AWS services into New Relic to observe the health and performance across their full AWS environment, from Amazon EKS and AWS Lambda through AWS Kinesis, Amazon CloudWatch, and AWS Distro for OpenTelemetry.
Choose to purchase New Relic or gain access to the New Relic free tier from the AWS Public MarketPlace at https://aws.amazon.com/marketplace/pp/B08L5FQMTG .
For custom pricing, EULA, or a private contract, please contact AWSMarketplace@newrelic.com for a private offer.
Highlights
- Ingest, analyze, and alert on all your metrics, events, logs, and traces--all in one place.
- Quickly visualize and troubleshoot your entire software stack in one connected experience.
- Automatically detect anomalies, correlate issues, and reduce alert noise.
Details
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Delivery method
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Dimension | Description | Cost/12 months |
|---|---|---|
NR Platform | NR platform with auto-billing of overages | $100,000.00 |
Dimension | Cost/unit |
|---|---|
Additional overages as defined in contract and at newrelic.com/pricing | $0.01 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law. New Relic may suspend or terminate the Services, in addition to other rights and remedies, if fees are past due. The products selected by you in this ordering documentation are deemed accepted upon the provisioning of the applicable products by New Relic for your use.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
New Relic offers a variety of technical resources, including the New Relic Docs Site, New Relic University, New Relic Open Source Projects, and the New Relic Community. Learn more about these in our Finding Help Doc (https://docs.newrelic.com/docs/accounts-partnerships/education/getting-started-new-relic/finding-help ). https://support.newrelic.com/ ; AWSMPOrders@newrelic.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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AI generated sentiment from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Telemetry Data Management
Comprehensive platform for ingesting, analyzing, and alerting on metrics, events, logs, and traces across infrastructure
Multi-Service Monitoring
Deep integration with AWS technology stack for observing health and performance across services like Amazon EKS, AWS Lambda, AWS Kinesis, and Amazon CloudWatch
Anomaly Detection
Automated intelligent system for detecting performance anomalies, correlating issues, and reducing alert noise
Full-Stack Visualization
Unified dashboard experience for troubleshooting and visualizing entire software infrastructure in a connected environment
Observability Platform
Cloud-based solution providing comprehensive performance monitoring and analysis across distributed technology environments
Observability
"Full-stack monitoring with automatic discovery and continuous tracking of AWS applications and infrastructure from code-level insights to end-user tracing"
Cloud Infrastructure Monitoring
"Automatic discovery and optimization of EC2 instances across Availability Zones using CloudWatch API"
AI-Driven Analytics
"Real-time analysis of complex ecosystems and billions of events with AI-powered root cause analysis and correlation"
Runtime Application Security
"Instant detection and blocking of vulnerabilities and threats in runtime cloud applications"
Multi-Cloud Technology Support
"Native integration with Amazon EC2, Elastic Container Service, Elastic Kubernetes Service, Fargate, Lambda, and over 90 AWS technologies"
Stream Processing Technology
Proprietary Streama© technology for real-time data ingestion and analysis of logs, metrics, tracing, and security data
Machine Learning Monitoring
Machine learning algorithms continuously monitor data patterns and flows between system components to trigger dynamic alerts
Multi-Source Data Ingestion
Capability to connect and aggregate data from any source in any format with support for multiple visualization platforms
In-Stream Analytics
Advanced analytics performed on data streams without relying on traditional storage or indexing mechanisms
Auto-Scaling Infrastructure
Advanced auto-scaling techniques that seamlessly adapt to different environment scales and processing demands
Standard contract
No
No
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Customer reviews
Steve S.
New Relic : Essential Powerful Monitoring Tool
Reviewed on Mar 20, 2025
Review provided by G2
What do you like best about the product?
New Relic is Detailed observability platform with real time monitoring features.
What do you dislike about the product?
Honestly, there is nothing i don't like about it
What problems is the product solving and how is that benefiting you?
Real-time monitoring features and error tracking saves time and increase productivity
Leave a comment0 comments
Amal P S.
Comprehensive Full-Stack Observability
Reviewed on Mar 20, 2025
Review provided by G2
What do you like best about the product?
It provides full-stack visibility into applications, servers, cloud services, and logs, helping businesses enhance their performance, reliability, and efficiency.
What do you dislike about the product?
Pricing can be a bit expensive. Otherwise it's a good product.
What problems is the product solving and how is that benefiting you?
Logs are stored in different tools, making troubleshooting difficult earlier. Using New Relic we have a Centralized Log Management that collects all logs in one place.
Information Technology and Services
A fully flexible all in one platform for Observability and Monitoring
Reviewed on Mar 12, 2025
Review provided by G2
What do you like best about the product?
1. The dashboard which is completely customizable, is very useful when monitoring. Everything in our priorities can be sorted as in our mind.
2. New relic supports flutter, and monitoring our mobile apps is easy. Best thing: Integrating the flutter agent and get results on our dashboard is very simple.
3. The platform provides quite good customer support, we will get the tickets sorted within a few hours.
2. New relic supports flutter, and monitoring our mobile apps is easy. Best thing: Integrating the flutter agent and get results on our dashboard is very simple.
3. The platform provides quite good customer support, we will get the tickets sorted within a few hours.
What do you dislike about the product?
1. Too costly. Compared with other platforms which provide almost similar features, New Relic price is very high.
2. The SDK for the android platform is not fully optimized. If we implement new relic SDK in our app, the progaurd needs to be disabled, which is not good for the code obfuscation of our app.
2. The SDK for the android platform is not fully optimized. If we implement new relic SDK in our app, the progaurd needs to be disabled, which is not good for the code obfuscation of our app.
What problems is the product solving and how is that benefiting you?
We were using diffent monitorig tools for monitor our app performance and website performance. Now for the past 1 year we are only using New Relic, which let us to track all our product issues in one place.
Arjun K.
Relic user Review
Reviewed on Mar 12, 2025
Review provided by G2
What do you like best about the product?
One of the best thing i like about New Relic is their ability to provide detailed information about things like application perfomance, user experience etc. As a person who works among with the developer's,i could gain more knowledge of New Relic from Developers perspective.
What do you dislike about the product?
However i found some issue's like cost( can be bit more adjustable ), and as well as Relic makes Developer's bit more lazy(as you gois do most of thing's )
What problems is the product solving and how is that benefiting you?
Application Perfomance Testing, Cloud Infrastructure Monitoring, User Experience Monitoring.
By doing so, Relic improves the reliability of application, provides a better user experience as well as development side improvements.
By doing so, Relic improves the reliability of application, provides a better user experience as well as development side improvements.
Computer Software
A Comprehensive Solution for Real-Time Application and Infrastructure Monitoring
Reviewed on Mar 10, 2025
Review provided by G2
What do you like best about the product?
New Relic offers instant visibility into your application's performance and allows you to identify Errors or Slow down quickly. Has a detailed Dashboard and reports, which is so helpful. Has Alert System. Ease of Integration, User friendly interface. Strong Ecosystem and Support.
What do you dislike about the product?
The pricing model is a bit complex and potentially expensive, especially for large teams or organizations with high volume of data. The platform provides with a lot of detailed data and metrics, which can be useful but a bit overwhelming as well. Has Limited customization. Limited Free Tier, Support can be slow sometimes
What problems is the product solving and how is that benefiting you?
Slow Performance and Bottlenecks, Hard-to-diagnose Issues, Ineffective Troubleshooting, Real-time metrics, Auto matric error detection. Log Parsing and Search Capabilities