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Easy to use and highly customizable observability platform
What do you like best about the product?
New Relic makes it really easy to transition to their solution since its comes with many pre-built queries and ready to use monitors through its premium interfaces. The solution is cloud-agnostic and highly compatible with various telemetry sources, which made it an ideal all-in-on ecosystem for our observability needs. We were able to utilize it to get more granular on what we spend our money on and further optimize our logs and traces. One of the stronger feature they offer is their application and performance monitoring interface (APM), which comes mostly ready-to-use with set monitors and tools to drill into discrepancies.
What do you dislike about the product?
I think one of the downside of New Relic is its pricing structure, which comprised of two components : the amount of data ingested and the number of user seats provisionned at each tier level. Altough the basic access tier come free of charge and the core tiers is pretty affordable, they do fall short when it come to usability of the more important features New Relic has to offer. The full platform access tier does provide all the functionnalities most users need, but the price increase is very substantial with this one. I would love for New Relic to come up with an alternative tier that provides a bit more than core, yet less that full platform, at an intermediate price.
What problems is the product solving and how is that benefiting you?
New relic is solving the problem of keeping track of various monitor that comes in diverse format and from various telemetry source, and it does so all in one place and in a consistent matter. The benefit I get from the platform are end-to-end obersability, which translates to automation of alerting workflow, quicker incident response and better SLA for our services.
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New Relic User Experience Review
What do you like best about the product?
Application monitoring, Alerts mechanism, Infrastructure Monitoring, Synthetic Ping monitoring are best in new relic.
What do you dislike about the product?
Response time taken to generate exported result in json are quite longer as per my experience.
What problems is the product solving and how is that benefiting you?
Any infrastructure related issues, Application response time related issues can be identified and alerted to specific people very smoothly and timely.
It was my application performance tracker
What do you like best about the product?
It was able to give me the best visibility over my app performance. Detailed dashboards, insightful metrics, and powerful alerting capabilities that help me identify issues quickly and resolve them even quicker are the things that I love. Having this end-to-end tracing of transactions is key for identifying performance improvements and bottlenecks.
What do you dislike about the product?
New Relic is loaded with features but what we dislike is the potentially complicated and pricey pricing structure for smaller businesses or those who do not require extensive monitoring.
What problems is the product solving and how is that benefiting you?
New Relic has been critical in keeping my applications healthy and performant. It has helped me to identify problems before they arise and with adequate solution, facilitated judicious use of resources, and provide a smooth user experience.
The one powerful real-time media monitoring tool
What do you like best about the product?
I prefer New Relic for its real-time monitoring features. In the process, it gives me a well-rounded view of how my application is performing and hopefully allows me to track down and fix any problems before they become runaway issues. The dashboards are customizable and so is the alerting which makes staying on top of your major metrics really simple.
What do you dislike about the product?
New Relic, despite having tons of features, can be difficult to learn how to use if you are brand new to the service. It can feel overwhelming to get used to all of the different tools and metrics.
What problems is the product solving and how is that benefiting you?
It is the key reason that has improved the performance and reliability of my applications as a whole. To proactively track your key metrics, detect the bottlenecks and optimize your code/infrastructure leading to a better user experience.
Extremely powerful, supported with well maintained documentation
What do you like best about the product?
NRQL, New Relic's customer query language, forms a fundamental layer of the platform that sets it above the competitors from our perspective. The competition try to state that NRQL has a steep learning curve that makes usage harder, however there are many ways that New Relic overcome that: strong documentation, samples throughout the platform, and even AI that can generate NRQL queries for you.
The agents are trivial to install and set up, with the documentation being well maintained. New Relic have a strong commitment to Open Telemetry, helping customers avoid vendor lock-in.
The agents are trivial to install and set up, with the documentation being well maintained. New Relic have a strong commitment to Open Telemetry, helping customers avoid vendor lock-in.
What do you dislike about the product?
There are attempts in New Relic to use AI-like tools to understand the root cause of incidents in complex interconnected systems, but frankly we've never found this to be effective, so while it can highlight all the various issues occurring it does not seem able to pin point which issues are the cause and which are the symptoms. We've had to build up custom dashboards and tooling to fill this gap.
New Relic's price model allows free users to access custom dashboards for free, but puts a paywall around showing the same data in New Relic's own views. This pushes cost-sensitive customers to duplicate New Relic views in dashboards, which makes an overhead and reduces usability.
New Relic's price model allows free users to access custom dashboards for free, but puts a paywall around showing the same data in New Relic's own views. This pushes cost-sensitive customers to duplicate New Relic views in dashboards, which makes an overhead and reduces usability.
What problems is the product solving and how is that benefiting you?
New Relic gives us the "single pane of glass" to understand all out platforms, across multiple data centres in the cloud and on-premise. The collation of data into one platform significantly reduces MTTR by helping us broaden everyone's awareness of their neighbour systems and opening up prior black boxes.
I use this to check dashboards of our streaming players performances at Dazn
What do you like best about the product?
I like the creation of different dashboards for the different use cases that Dazn has. I like how easy is to create queries, and how I can integrate the queries property into our codebase. I also like how I can create different dashboards for the different features I want to monitor so everything can be organised by topic and by team.
What do you dislike about the product?
I think the graphs could be better more informative and more up to date with industry standards, they lack details and the design I think is outdated.
What problems is the product solving and how is that benefiting you?
We can see how well our Video Player performs in the different countries, new relic is very useful when filtering by custom properties, but also by country, cdn, asset id, etc.
We combine this along side Conviva reporting, and this double observability gives us the best wider view of our application.
We combine this along side Conviva reporting, and this double observability gives us the best wider view of our application.
Application Monitoring with New Relic
What do you like best about the product?
The best thing about New Relic is its ease of implementation. The application data can be montored very easily with different properties. New Relic provides SLA report on daily and weekly basis. This is something truely amazing , as it shows , how fast our app is improving or degrading. It is very easy to use , even for beginners. The dashboard is quite simple yet very informative. It can be used on daily basis to monitor a application.
What do you dislike about the product?
New Relic doesnot capture logs automatically . They need to be imported from the machine. Thus , it may be a bit challenging on integration part. The free version doesnot have customer suppport.
What problems is the product solving and how is that benefiting you?
I have my application built on NextJs 14. New Relic is the only APM which I found most campatibleto it. It has relped me improve my app performance.
Newrelic Boosts Speed and Reliability for TruckX
What do you like best about the product?
At www.TruckX.com, I’m an Engineering Lead, and we use Newrelic for real-time analytics and custom dashboards that help us see how our fleet management systems work.
What do you dislike about the product?
Their plans can be quite expensive depending on the project scope.
What problems is the product solving and how is that benefiting you?
Newrelic enables TruckX to tune up the speed and reliability of our software. It helps us make our ELD Compliance and Fleet Management services more reliable and pleasing to the customer, helping manifest the brand as the Best ELD provider on the market.
A one stop alerting and monitoring platform
What do you like best about the product?
It's ability to both monitor signals and alert users on multiple platform such as slack, pagerduty, webhook, triggering switches on and off in Launch darkly
What do you dislike about the product?
NRQL can be tricky, It's abit different from sql
What problems is the product solving and how is that benefiting you?
New relic provides insights into how our application is doin.
Comprehensive security solution.
What do you like best about the product?
K2 Security Platform is a comprehensive endpoint protection to secure devices such as mobile devices, laptops and computers from malware, ransomware and other advanced cyber threats.
What do you dislike about the product?
So far so good, I have no dislike at the moment.
What problems is the product solving and how is that benefiting you?
Safeguard network infrastructure, secure devices and provides threat intelligence and analytics to identify emerging threats, vulnerabilities and attacks to enable proactive threat detection and response.
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