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Jira

Atlassian

Reviews from AWS customer

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External reviews

7,314 reviews
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External reviews are not included in the AWS star rating for the product.


    Lauren R.

Easy to use and upfront

  • January 04, 2022
  • Review provided by G2

What do you like best about the product?
I use Jira about every day for work, and it's great. We make art tickets, and it's simple to make changes and edits. You can communicate with the designer and see their work efficiently.
What do you dislike about the product?
The one annoying thing is that I cannot see projects back before I joined for the most part. If I need to reference something from 2019, I will not be able to find it.
What problems is the product solving and how is that benefiting you?
We use it as an art ticket. We have designers create, edit, and do whatever we want for art projects we have going on.


    Saiprasad P.

Everyone uses it, but the UX is outdated

  • January 04, 2022
  • Review provided by G2

What do you like best about the product?
No nonsense tool to manage software development, testing, monitoring, operations, and overarching projects. It can be customized to each workplace. There are multiple integrations possible like Confluence and Microsoft teams for instance.
What do you dislike about the product?
Pretty much the entire UX. Clicking on a link will not open a new tab. Cloning an issue does not open the newly created one. Search slows down the browser and it does not show results fast enough. Cannot attach large files over 100mb. Not easy to customize text formatting. Not enough training material on using JIRA.
What problems is the product solving and how is that benefiting you?
Every new feature or bug fix is tracked through JIRA. Since it's a standard tool, everyone is aware of it.


    Computer Software

GOTO One Stop Project Management

  • January 04, 2022
  • Review provided by G2

What do you like best about the product?
We have been using JIRA across the current project and there are at least 4 different projects and 2 teams that are working on their projects (Large Projects broken into sub projects). From feature describing to user story writing, test cases, defects, reports, matrix, dashboards, time tracking all such activities been handled by JIRA.

We also love the customizations option as well as integration with other altassian products
What do you dislike about the product?
Cloud version support for plugins and customization is limited to only the basics. Its not possible with dive in to it inner workings and develop your own without tapping the APIs externally.
What problems is the product solving and how is that benefiting you?
Other solutions had fewer features compared to jira. Also Jira is kind of a necessity for project management.


    Paulo F.

Useful project management tool

  • January 04, 2022
  • Review provided by G2

What do you like best about the product?
administration, flexibility, speed to apply changes, integration with other applications
What do you dislike about the product?
nothing, everything works perfectly and without problems
What problems is the product solving and how is that benefiting you?
project tracking, project management, you can hold daily meetings and update the tasks of each person involved
Recommendations to others considering the product:
Easy to use, friendly. Allows managing projects, project histories, communication with different sectors of the company.


    Sumanth S.

Senior Support Engineer

  • January 04, 2022
  • Review provided by G2

What do you like best about the product?
Ease of using the default system options and kanban bosrds
What do you dislike about the product?
Nothing as such. However,Sometimes managing of the 3rd party plugin needs to be handled carefully
What problems is the product solving and how is that benefiting you?
Resolving Installation and upgrade issues.
Task assignment made easy and daily dashboard results are accurate
Recommendations to others considering the product:
It solves most of the day to day issues faced by Developers with ease.


    Priya A.

Easy To Use

  • January 03, 2022
  • Review provided by G2

What do you like best about the product?
Multiple features in one tool. and the Reporting is the best feature of jira tool and you can check the loggin time as well.
What do you dislike about the product?
Some time it got slow over internet as well
What problems is the product solving and how is that benefiting you?
Problem: Not available without internet.
benefits -Amazing work tracking tool


    Computer Software

Jira

  • January 03, 2022
  • Review provided by G2

What do you like best about the product?
Highly configurable and flexible to allow for usage in a wide variety
What do you dislike about the product?
No built in time to track your project progress
What problems is the product solving and how is that benefiting you?
Keep track of user tasks and performance


    Mujtaba N.

The best and easiest tool to create and manage development and bug tickets.

  • January 03, 2022
  • Review provided by G2

What do you like best about the product?
The most helpful thing about Jira is that you can create different projects according to their versions and track the developmental and bug ticket according to the pending release which makes it a lot easy for the project managers, developers, and testers to check what is the current situation of the build release.
What do you dislike about the product?
There is nothing that I would say I dislike about this Jira. I have been using this tool for a long time and I haven't come across anything that I would say should or shouldn't be here.
What problems is the product solving and how is that benefiting you?
We are a product-based software company and we have frequent updations in our product. Our product has many different modules and these modules have different releases from time to time. Therefore we manage all the module's development and bug tickets from this tool and having different release versions and tacking all of them in one place according to the release fix has made things a lot easy for us.


    Prem N.

Jira - Organizing work and life outside work since 2015 for me.

  • January 02, 2022
  • Review provided by G2

What do you like best about the product?
- Get up to speed with the new setup in no time.
- Tons of ready to use reports and templates.
- Intuitive UI/UX for non-technical users.
- Easy to use and tag people and set reminders, just like a social media platform it is smooth and super collaborative.
- Superior integrations of tools like a sentry, circle ci, Figma, Pager Duty etc. This makes Jira the single source of truth for all the project needs.
What do you dislike about the product?
- Last I saw that it didn't support Bulk ticket import using CSV.
- Should improve their popup for ticket creation, in an event of browser reloading by mistake our progress on the ticket is lost.
What problems is the product solving and how is that benefiting you?
- Managing agile projects for distributed teams and maintaining project backlogs.
- We have integrated all-important third-party tools with Jira which are important for Project Life Cycle. It helps in branch management of the code.
Recommendations to others considering the product:
- You get what you put when it comes to Kanban and project management boards.
- I suggest integrating all third-party tools that you use with Jira so that it starts to slowly become a single source of truth.
- Using Jira is like wine, most team members wouldn't like to document or maintain a record, etc but once you start developing the use of it more and more daily with integrations of all tools used by members then it will become a habit and goto place for all members naturally.


    Mechanical or Industrial Engineering

Standard tool for project management

  • January 01, 2022
  • Review provided by G2

What do you like best about the product?
Everybody uses it and it's a way to collaborate across teams, good integrations
What do you dislike about the product?
Pricing is high for larger teams, limited customization options outside predefined templates
What problems is the product solving and how is that benefiting you?
Medium and large scale software development projects with hardware components