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    Jira

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    Sold by: Atlassian 
    Deployed on AWS
    Move fast, stay aligned, and build better - together
    4.4

    Overview

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    Jira Software is the #1 agile project management tool used by teams to plan, track, release and support world-class software with confidence. It is the single source of truth for your entire development lifecycle, empowering autonomous teams with the context to move quickly while staying connected to the greater business goal. Whether used to manage simple projects or to power your DevOps practices, Jira Software makes it easy for teams to move work forward, stay aligned, and communicate in context.

    To learn more and compare plans, please visit us at https://www.atlassian.com/software/jira/pricing  or contact our sales team directly at https://www.atlassian.com/enterprise/contact?formType=pricing-quotes 

    Highlights

    • Autonomy and structure - Choose from team or company-managed projects. Jira fits around your workflows.
    • Customizable workflows - Create customizable workflows that map to any style of work.
    • Extend with apps and integrations - Extend the power of Jira Software. 3000+ apps and integrations available.

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. Request a private offer to receive a custom quote. Sign in to view any offers that have been extended to you.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    You can log a support ticket for any issues directly from the Atlassian Support channel found at https://support.atlassian.com/contact/#/  or check out any of our self help support documentation at

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    4.4
    7764 ratings
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    64%
    29%
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    7764 external reviews
    External reviews are from G2 .
    Rajesh R.

    Solid for tracking work, but takes effort to set up

    Reviewed on Oct 01, 2026
    Review provided by G2
    What do you like best about the product?
    The board view is what I use most. The whole team can see what's in progress, what's blocked and who owns what, so we need fewer status meetings. Saved filters in JQL are a close second, since pulling a list for a stand-up or report takes seconds. Having comments, attachments and linked tickets on each task also means the history is still there months later when someone asks why we did something.
    What do you dislike about the product?
    The setup can get complicated fast. Workflows, custom fields and permissions take real effort to configure, and it's easy to end up with a messy project if nobody owns it. Search and JQL have a learning curve for new users, and the interface can feel slow and cluttered on large projects with lots of tickets. Notifications also get noisy unless you tune them.
    What problems is the product solving and how is that benefiting you?
    ira gives our team one place to track work, so tasks no longer get lost in emails and chat messages. Everyone can see who owns what and what's blocked, which means fewer follow-up messages and status meetings. It also keeps a clear record of changes and decisions on each ticket, so we can trace things back when issues come up. The benefit for me is less time chasing updates and more time actually getting the work done
    Anonymous

    Agile Planning Enhanced, Sign-Off Process Slow

    Reviewed on Sep 29, 2026
    Review provided by G2
    What do you like best about the product?
    I like how Jira supports agile methodologies, allowing us to add scope to our projects in any sprint. I also appreciate the sprint-wise project planning feature, which includes a retrospective after each sprint. This helps us reflect on what went well and identify areas for improvement.
    What do you dislike about the product?
    I find it challenging when it comes to getting timely sign-offs on user stories from clients. If the client doesn't review the user stories on time, especially in the last days of a sprint, it can result in the entire story going to the backlog.
    What problems is the product solving and how is that benefiting you?
    Jira helps us implement agile methodologies by adding scope to project sprints and planning projects sprint-wise, with retrospectives to identify strengths and areas for improvement.
    Deepak S.

    Great Software and Product I’m Confident In

    Reviewed on Sep 28, 2026
    Review provided by G2
    What do you like best about the product?
    Great software and a great product. I’m loving it, and I’ve used it enough to feel confident saying that.
    What do you dislike about the product?
    The app’s interface could be improved; it feels outdated compared to other software, like, for example, aana.
    What problems is the product solving and how is that benefiting you?
    We’re tracking tickets in Asana and also using Jeera, and overall it’s been working fine for us.
    Nithish M.

    User-Friendly and Efficient, Perfect for Task Management

    Reviewed on Sep 28, 2026
    Review provided by G2
    What do you like best about the product?
    I find Jira user-friendly and easy to use without any prior knowledge. I really like how it allows me to manage daily work and track work in progress effectively. The structured way of listing out problems, progress, and all actions is helpful. I appreciate that creating tickets and managing them through different scenarios like open, in-progress, and closed is straightforward. The progress bar is a standout feature for me, and setting up Jira was like a cakewalk, even though I was new to it.
    What do you dislike about the product?
    Sometimes it feels like Jira has too much stuff added and it feels overloaded with features.
    What problems is the product solving and how is that benefiting you?
    I use Jira to manage daily work efficiently, providing a structured way of tracking problems, progress, and tasks. It's user-friendly and simple to use, helping me handle work in different stages like open, in progress, and closed without any prior knowledge.
    S Deepak A.

    Streamlines Planning with Intuitive Features

    Reviewed on Sep 28, 2026
    Review provided by G2
    What do you like best about the product?
    I like how Jira is a good tool for planning roadmaps, features, and stories in my company. I've been getting the hang of it over the past three years. I find the ease of use and the UI really appealing. The recent integration of Rovo, an AI assistant for Jira, has been most helpful for getting tasks, planning, and organizing tasks. Since migrating from on-premise to the cloud version, it feels fast with a modern-looking UI, which I enjoy. The initial setup was easy for us as we access it via SSO in the browser only.
    What do you dislike about the product?
    I find that the real-time updates of tasks and progress could be improved in Jira. In some cases, automations don't work as well as I'd like, which can be inconvenient because it's not always possible for me to update things manually all the time.
    What problems is the product solving and how is that benefiting you?
    Jira helps with estimation and tracking progress, identifying blockers, and seeing dependencies, so we can resolve issues or take action accordingly.
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