Sold by: Atlassian
Deployed on AWS
Move fast, stay aligned, and build better - together
4.3
Overview
Jira Software is the #1 agile project management tool used by teams to plan, track, release and support world-class software with confidence. It is the single source of truth for your entire development lifecycle, empowering autonomous teams with the context to move quickly while staying connected to the greater business goal. Whether used to manage simple projects or to power your DevOps practices, Jira Software makes it easy for teams to move work forward, stay aligned, and communicate in context.
To learn more and compare plans, please visit us at https://www.atlassian.com/software/jira/pricing or contact our sales team directly at https://www.atlassian.com/enterprise/contact?formType=pricing-quotes
Highlights
- Autonomy and structure - Choose from team or company-managed projects. Jira fits around your workflows.
- Customizable workflows - Create customizable workflows that map to any style of work.
- Extend with apps and integrations - Extend the power of Jira Software. 3000+ apps and integrations available.
Details
Sold by
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. Request a private offer to receive a custom quote. Sign in to view any offers that have been extended to you.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
You can log a support ticket for any issues directly from the Atlassian Support channel found at https://support.atlassian.com/contact/#/ or check out any of our self help support documentation at
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Easily connect to JIRA from AWS Glue
Future-proof your ITSM practices with modern incident, change, asset, and configuration management that scales.
Equip yourself and your teams with the AWS-hosted Jira Cloud fundamentals needed to ramp up productivity in this ½-day class designed for everyday users. Attendees will practice creating, updating, and visualizing Jira issues and Confluence pages and leveraging the integration between Jira and Confluence for effortless reporting.
Enhance your AWS-hosted Jira Cloud mastery through our comprehensive 3-day class, specifically crafted to equip both novice and seasoned admins with the essential skills to efficiently manage your Jira instance and drive increased adoption. This course focuses on imparting best practices that ensure optimal performance and productivity.
During the training, participants will gain hands-on experience in mastering the various components necessary for creating projects that seamlessly integrate with your teams, all built upon a solid and easily maintainable Jira foundation.
Customer reviews
Deepa Sree K.
Custom Dashboards & Story Point Estimation Make Multi-Project Management Easy
Reviewed on Feb 12, 2026
Review provided by G2
What do you like best about the product?
Specialized dashboards can be created, which makes it easier to view information in the way I need. Effort can be estimated using story points and QA points, helping with planning and tracking. It also supports handling multiple projects in one place, which is convenient for managing work across teams or initiatives.
What do you dislike about the product?
By default, Jira tends to spam your inbox for every tiny change. If someone so much as breathes on your ticket, you get an email. Fixing that means diving into “Notification Schemes,” which is a real headache.
Search is also split into “Basic” and “Advanced.” The basic search is often surprisingly bad at finding specific text, which ends up forcing you to learn JQL just to track down a ticket someone mentioned in a meeting.
Search is also split into “Basic” and “Advanced.” The basic search is often surprisingly bad at finding specific text, which ends up forcing you to learn JQL just to track down a ticket someone mentioned in a meeting.
What problems is the product solving and how is that benefiting you?
You can set up "If/Then" rules without knowing how to code. For example: "If a developer moves a ticket to 'Done', automatically notify the QA lead and tag it for the next release."
AKSHAY R.
Keeps Our Routine Work Organized and Stories Easy to Manage
Reviewed on Feb 11, 2026
Review provided by G2
What do you like best about the product?
It helps us manage the stories for our routine work and keep everything organized.
What do you dislike about the product?
The sub-task feature needs improvement, because logged work on a sub-task doesn’t get counted toward the main task.
What problems is the product solving and how is that benefiting you?
It helps us manage our work more effectively while staying organized, so we can keep track of what needs to be done and maintain a clear workflow.
Diana C.
Easy to Use and Highly Customizable
Reviewed on Feb 11, 2026
Review provided by G2
What do you like best about the product?
It’s very easy to use, and it’s also highly customizable to fit my needs.
What do you dislike about the product?
Can be challenging for non-technical users to use. There's a learning curve for those who aren't familiar.
What problems is the product solving and how is that benefiting you?
I have more visibility into the projects our team manages and it's easy to keep track of my tickets with other teams.
Jeeban Jyoti D.
Effective Task Management with Room for Improvement
Reviewed on Feb 11, 2026
Review provided by G2
What do you like best about the product?
I use Jira for daily effort tracking and task management. I appreciate the easy tracking of stories and tasks. I like its feature management, especially the ability to break features into tasks. We can also create stories for sprints, which is helpful. Logging our efforts daily and adding comments is another feature I value. The initial setup was easy.
What do you dislike about the product?
Jira is pricier than Azure DevOps and it could offer more advantages. It would be beneficial if it had CiCD capabilities.
What problems is the product solving and how is that benefiting you?
I use Jira for daily effort tracking and task management. It helps me easily track stories and tasks, manage features by breaking them into tasks, and create stories for sprints.
Andrew P.
Jira Makes Client Ticket Tracking Clear and Efficient.
Reviewed on Feb 11, 2026
Review provided by G2
What do you like best about the product?
Jira is generally employed to monitor client service tickets. It enables the tracking of client requests and ensures that the correct teams handle the requests in the due course. Moreover, the status allows the teams to get a good overview of what is in progress, what is pending, etc., which is essential during client reviews.
What do you dislike about the product?
The learning curve may be quite steep for new team members who are not familiar with organized ticketing systems.
What problems is the product solving and how is that benefiting you?
Previously, client issues were being handled through email chains, which was difficult. However, the use of Jira has made things quite clear since the issues are being handled through a ticketing system, especially during service audits.