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    Jira

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    Sold by: Atlassian 
    Deployed on AWS
    Move fast, stay aligned, and build better - together
    4.4

    Overview

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    Jira Software is the #1 agile project management tool used by teams to plan, track, release and support world-class software with confidence. It is the single source of truth for your entire development lifecycle, empowering autonomous teams with the context to move quickly while staying connected to the greater business goal. Whether used to manage simple projects or to power your DevOps practices, Jira Software makes it easy for teams to move work forward, stay aligned, and communicate in context.

    To learn more and compare plans, please visit us at https://www.atlassian.com/software/jira/pricing  or contact our sales team directly at https://www.atlassian.com/enterprise/contact?formType=pricing-quotes 

    Highlights

    • Autonomy and structure - Choose from team or company-managed projects. Jira fits around your workflows.
    • Customizable workflows - Create customizable workflows that map to any style of work.
    • Extend with apps and integrations - Extend the power of Jira Software. 3000+ apps and integrations available.

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. Request a private offer to receive a custom quote. Sign in to view any offers that have been extended to you.

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    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    You can log a support ticket for any issues directly from the Atlassian Support channel found at https://support.atlassian.com/contact/#/  or check out any of our self help support documentation at

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    4.4
    7636 ratings
    5 star
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    64%
    29%
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    0 AWS reviews
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    7636 external reviews
    External reviews are from G2 .
    Allison W.

    Organized Workflow with Visual Ease, Minor Formatting Hiccups

    Reviewed on Jun 22, 2026
    Review provided by G2
    What do you like best about the product?
    I like how in Jira I can categorize work by type or epic, and it's easy to visualize with its minimalist design. I also like how I can drag a task, issue, or story into the Epic and move them through different phases. It helps keep our backlog organized and prioritized.
    What do you dislike about the product?
    Maybe its formatting, sometimes it looks a bit funny when I save the copy on each card. I have to spend time fixing the spacing and bullet points. The spacing and bullet points don't always save/look correct. Especially copy/pasting formatted text into the cards.
    What problems is the product solving and how is that benefiting you?
    I use Jira to create tickets for our team, keeping our backlog organized and prioritized. I like how we can categorize work by type/epic, and it's easy to visualize with a minimalist design. I can drag tasks into Epics and move them through different phases.
    Nitin S.

    Fluent Ticket Management with Great UI and Powerful Integrations

    Reviewed on Jun 22, 2026
    Review provided by G2
    What do you like best about the product?
    Many internal features like Tickets management, confluence and integrations with 3rd party apps for testing. Great UI and work fluently well even in 1000 of tickets.
    What do you dislike about the product?
    One aspect I dislike about Jira is that it can feel overly complex, especially for new users or smaller teams. The large number of configuration options, workflows, issue types, and permissions can make it difficult to navigate and maintain. It can also become cluttered if projects aren't well organized, making it harder to find relevant information quickly. However, these challenges are generally manageable with good project governance and standardized workflows, and the flexibility Jira provides often outweighs these drawbacks for larger engineering teams.
    What problems is the product solving and how is that benefiting you?
    Jira helps solve the challenges of planning, tracking, and managing software development work across teams. It provides a centralized place to manage backlogs, sprints, user stories, bugs, and tasks, while giving visibility into progress, priorities, and dependencies.

    As a Lead Frontend Engineer, Jira benefits me by helping me:

    * Plan and prioritize work effectively during sprint planning.
    * Track the progress of features, bugs, and technical debt in one place.
    * Collaborate efficiently with product managers, designers, QA, and backend engineers.
    * Monitor sprint health using dashboards and reports such as burndown charts and velocity.
    * Maintain traceability from requirements through development, testing, and release.
    * Integrate with tools like GitHub, Bitbucket, and CI/CD pipelines to streamline the development workflow.

    Overall, Jira improves team transparency, accountability, and delivery predictability, allowing us to focus more on building high-quality software and less on managing work manually.
    Ajay G.

    Great Tool for Tracking Dev Work and Team projects. Has too many knobs

    Reviewed on Jun 21, 2026
    Review provided by G2
    What do you like best about the product?
    It is a great tool for tracking dev work and issues assigned to team members. We use it for development
    What do you dislike about the product?
    Their features are enabled either for the whole team or no one. We want to enable some features for part of the team and that does not work. So the pricing gets too high for such features.
    What problems is the product solving and how is that benefiting you?
    They provide a great ticketing system to track dev work across different projects. They have a very dense UI, so you really have to know how to use various features.
    Ritesh T.

    Servicenow consultant

    Reviewed on Jun 19, 2026
    Review provided by G2
    What do you like best about the product?
    I like how easy it is to assign a story in Jira without any hassle. You can assign the story to anyone just by searching their name in the assignee field.
    What do you dislike about the product?
    Sometimes, due to access issues, I’m not able to assign stories or sprints. I understand this is for security, but it should be more flexible so I can still get the stories assigned when needed.
    What problems is the product solving and how is that benefiting you?
    Jira is helping us solve key problems, like assigning stories and keeping track of progress. It also makes it clear which team member is working on which story. The agile board is very useful for moving stories into another queue, and it’s also hassle-free to reopen any story when needed.
    Manohar D.

    Streamlined Project Management and Collaboration

    Reviewed on Jun 19, 2026
    Review provided by G2
    What do you like best about the product?
    I appreciate Jira for its flexible workflows, task tracking, and how it keeps the whole team aligned. It makes it easy to assign tasks, track progress in real time, and keep everyone updated without constant follow-ups. The initial setup was fairly easy, and the available templates helped us get started quickly. I also value the better sprint planning, customizable workflows, and more detailed reporting as our projects became more complex.
    What do you dislike about the product?
    The interface can feel a bit overwhelming for new users, and the search function could be faster. A simpler layout for first-time users, fewer clicks to access common features, and more accurate search filters would make the experience much smoother.
    What problems is the product solving and how is that benefiting you?
    I use Jira to keep projects organized, enhance team collaboration, and easily track progress.
    View all reviews