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Jira
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Reviews (7599)
Sreekanth p.
Easy to Use, Great for Tracking Day-to-Day Tasks
Reviewed on May 31, 2026
Review provided by G2
What do you like best about the product?
Ease of use and it is very helpful in tracking day to day task
What do you dislike about the product?
UI looks old. It will be better if we update the ui
What problems is the product solving and how is that benefiting you?
Tracking day to day tasks
Priyanka P.
Highly Customizable Agile Workflows with Powerful JQL and Automation
Reviewed on May 31, 2026
Review provided by G2
What do you like best about the product?
What stands out most about Jira is its unmatched customizability for Agile teams. It gives you complete control over your workflows—allowing you to map out complex issue-tracking processes, build deep custom queries with JQL (Jira Query Language), and set up automated routines
What do you dislike about the product?
Jira is often criticized for its steep learning curve, cluttered interface, and susceptibility to becoming a bloated administrative nightmare. Because it is a highly flexible enterprise tool, it requires careful management. Common user complaints include:
What problems is the product solving and how is that benefiting you?
Jira solves core problems of fragmented communication, lack of project visibility, and disorganized task management by centralizing work into a single platform
Kishor G.
Jira Keeps Teams Organized with Flexible, Effective Issue Tracking
Reviewed on May 30, 2026
Review provided by G2
What do you like best about the product?
What I like best about Jira is how well it helps structure and track work across teams. It makes it easy to manage tasks, sprints, and backlogs in a clear and organized way. I find the issue tracking very effective because I can quickly see status, priorities, and progress in real time. The workflows are also flexible, so they can be adapted to different team processes, which makes it useful for both simple and complex projects.
What do you dislike about the product?
What I dislike about Jira is that it can feel overly complex for simple project tracking. The large number of configuration options and workflow settings can be overwhelming at first, and it often takes time to set things up properly. I also find that navigation can sometimes feel slow or cluttered, especially in larger projects with many boards, issues, and filters.
What problems is the product solving and how is that benefiting you?
Jira solves the problem of unstructured task management by providing a centralized system to plan, track, and manage work across teams. It helps me organize tasks into sprints, assign priorities, and monitor progress in real time, which improves visibility and accountability. This benefits me because I can easily track what needs to be done, what is in progress, and what is completed without relying on scattered updates or manual tracking. It also makes team collaboration smoother since everyone has a shared view of project status and priorities.
Prahlad S.
Powerful Task Tracking and Clear Project Visibility in Jira
Reviewed on May 30, 2026
Review provided by G2
What do you like best about the product?
Jira is a powerful project management and issue-tracking tool. It helps me organise tasks clearly and keep track of progress throughout a project.
What do you dislike about the product?
Some configurations in Jira are quite complex, and I have to learn new things every day to use it effectively.
What problems is the product solving and how is that benefiting you?
Jira solves the problem of issue monitoring and tracking the progress of new development, and it captures requirements efficiently.
Nauman A.
Mobile-Friendly Ticket Tracking
Reviewed on May 29, 2026
Review provided by G2
What do you like best about the product?
It is super easy and user-friendly, very handy to track the ticket details even on mobile devices
What do you dislike about the product?
It sometimes feel very laggy, especially when theres a lot of stuff to render on the screen and we have a background image set for the organization.
What problems is the product solving and how is that benefiting you?
It helps to keep track of the team progress and where we stand during scrum
Nimish G.
Clear Team Task Tracking with Deadlines, Chat, and a Kanban Overview
Reviewed on May 29, 2026
Review provided by G2
What do you like best about the product?
Clear bifurcation between team to identify the team tasks
Ability to assign tasks with deadline
Clear bifurcation between status of task completed
Chat option
The kanban board gives clear overview about the tasks completed pending for a team
Helps in structuring the cross team conversations
Ability to assign tasks with deadline
Clear bifurcation between status of task completed
Chat option
The kanban board gives clear overview about the tasks completed pending for a team
Helps in structuring the cross team conversations
What do you dislike about the product?
Initial learning of dashboard can be too tedious or cumbersome for new employees.
Needs a clear manager in an organisation to prevent duplicacy of tasks
Needs a clear manager in an organisation to prevent duplicacy of tasks
What problems is the product solving and how is that benefiting you?
Team collaboration
Task management
Saves time on follow-ups
Best tool to review historical events
Better place for team collaboration conversations
Task management
Saves time on follow-ups
Best tool to review historical events
Better place for team collaboration conversations
Zharina F.
Great for Tracking Project and Issue Updates
Reviewed on May 29, 2026
Review provided by G2
What do you like best about the product?
Tracking projects and issues for updates
What do you dislike about the product?
Not user friendly at all, navigation issues
What problems is the product solving and how is that benefiting you?
Project updates, report, tacking time
Pratham C.
Clear, Up-to-Date Workflow Tracking That Keeps the Whole Team Aligned
Reviewed on May 29, 2026
Review provided by G2
What do you like best about the product?
The performance and overall workflow are clearly tracked and kept up to date for the team, so everyone has a better idea of the current status.
What do you dislike about the product?
Sometimes it presents a very technical way of implementing filters, which can be difficult for someone who doesn’t have in-depth knowledge of how to use this Jira platform. Because of that, it’s hard for them to navigate and set up what they need. A good solution would be to have some AI integrated that can help apply the commands I want when working with filters.
What problems is the product solving and how is that benefiting you?
Overall, transparency and cross-team collaboration become easier because everyone can get the same idea at the same time, which is really helpful.
Khaled R.
Jira review
Reviewed on May 28, 2026
Review provided by G2
What do you like best about the product?
Organizing tasks per each sprint so we can achieve our delivery targets
What do you dislike about the product?
Being not fully able to delete a task if it was opened by mistake or not needed
What problems is the product solving and how is that benefiting you?
Organizing tasks and streamlining and centralizing the updates of the team
Airlines/Aviation
Jira Keeps Our Work Visible, Organized, and On Track
Reviewed on May 28, 2026
Review provided by G2
What do you like best about the product?
Jira has become an essential part of my daily workflow. It makes tracking tasks and managing work incredibly straightforward — I always know what's on my plate, what's in progress, and what's done.
The boards and task views are intuitive, and being able to organize, prioritize, and update tasks in one place saves a lot of time. Whether it's a quick daily check-in or planning out a sprint, Jira keeps everything visible and organized.
Highly recommend it to any team that wants a reliable, structured way to stay on top of their work.
The boards and task views are intuitive, and being able to organize, prioritize, and update tasks in one place saves a lot of time. Whether it's a quick daily check-in or planning out a sprint, Jira keeps everything visible and organized.
Highly recommend it to any team that wants a reliable, structured way to stay on top of their work.
What do you dislike about the product?
One thing I'd love to see improved is more granular permission controls. Right now, anyone on the team can edit trackers, which can lead to unintended changes. Having the ability to restrict editing to specific roles or users would make it even more reliable for team-wide use.
Overall, still a highly recommended tool for any team looking to bring structure to their daily work!
Overall, still a highly recommended tool for any team looking to bring structure to their daily work!
What problems is the product solving and how is that benefiting you?
Before Jira, tasks would slip through the cracks and team visibility was a mess — we relied on scattered spreadsheets and endless email threads. Jira fixed all of that. Now everyone knows what they're working on, deadlines are clear, and nothing gets lost. It's made our day-to-day collaboration a lot smoother and more accountable.