Jira
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Powerful Admin Visibility and Log Tracking in Jira
What do you like best about the product?
What I like most about Jira is that, as an administrator, I can view all the logs and keep an eye on all the processes.
What do you dislike about the product?
It feels too complex, especially when we have too many tickets. Finding an older one in the list is kind of time-consuming. Suggestion: sorting we have it, but I still feel it needs more enhancement.
What problems is the product solving and how is that benefiting you?
Getting all the member son one dining table for dinner.
Highly Customizable Tool That Fits Exactly What You Need
What do you like best about the product?
It can be customized to do exactly what you want.
What do you dislike about the product?
Some features require more expensive plans. For some people, Jira can be hard to get started with, even though it also offers “simpler” functionality. Also, certain things can take a lot of time to change or customize, although this does improve over time.
What problems is the product solving and how is that benefiting you?
Delivery is a key part of software development, especially when it comes to managing tasks and priorities.
Quick, Easy, and Well-Integrated Collaboration
What do you like best about the product?
Quick, easy, well integrated with other tools and very responsive. Collaboaration is very helpful.
What do you dislike about the product?
Can be difficult to tag people who aren't on initial ticket. Sometimes theres a delay with Slack notifications.
What problems is the product solving and how is that benefiting you?
Centralised workflows, allowing teams to raise support tickets and cross collaborate with ease
Fast Internal Requests, but the UI Feels Bulky and Innovation Seems Limited
What do you like best about the product?
I like that I can submit requests internally and they get resolved extremely quickly. I also think our internal engineering and SalesOps teams appreciate it, because they always respond promptly when I reach out through the platform.
What do you dislike about the product?
I think the UI is a little bulky and there is not a ton of AI integration in my four years using the platform. I assume it is because it is pretty straightforward. I wonder what room there is for innovation.
What problems is the product solving and how is that benefiting you?
It helps solve the speed issue in technical sales, especially when getting work done requires multiple internal sign-offs.
Awesome Developer-Friendly UI with Smooth Google Chat Integration
What do you like best about the product?
Overall, the UI in JIRA is good, and for us developers it’s awesome. We connected it with Google Chat, which has been really helpful because we can view JIRA tickets directly from Google Chat. Performance has also been good so far. I can’t really comment on the pricing, since we just use it. Onboading process was also good with proper support and AI Intelligence.
What do you dislike about the product?
i did not found any problem yet, everything is working good till now
What problems is the product solving and how is that benefiting you?
Jira is helping us streamline project tracking and team collaboration by keeping all tasks, bugs, and progress updates in one place. It improves visibility across teams, makes it easier to prioritize work, and helps ensure accountability through clear ownership and timelines.
The biggest benefit for me has been better organisation and transparency in day-to-day work. I can track task progress easily, manage priorities more effectively, and collaborate with team members without missing updates. It has also improved productivity by reducing manual follow-ups and making sprint planning and issue tracking much more efficient.
The biggest benefit for me has been better organisation and transparency in day-to-day work. I can track task progress easily, manage priorities more effectively, and collaborate with team members without missing updates. It has also improved productivity by reducing manual follow-ups and making sprint planning and issue tracking much more efficient.
Streamlines Ticket Management but with Setup Hurdles
What do you like best about the product?
I like that Jira is pretty easy to use once you set everything up. It helps keep all the support tickets centralized, which is great for tracking our workload distribution and obtaining metrics on the typical requests or tickets submitted.
What do you dislike about the product?
I think that sometimes it is pretty hard to start setting it up. Because everything is so customizable that then it requires a lot of in-depth knowledge to make sure that things are correctly connected on the inside.
What problems is the product solving and how is that benefiting you?
Jira centralizes my support tickets, helping distribute workload across employees. It tracks workload distribution and provides metrics on ticket submissions.
Easy Timeline Tracking and Transparent Team Alignment
What do you like best about the product?
The best thing I like is the way I can track my work and plan and manage my timelines and how easily and transparently I can align with my team to meet the goals. It's segregation of topics is very user friendly. The tables (boards) are very easy to read.
What do you dislike about the product?
I noticed that sometimes Jira fails to load media. Also, media loads quite slowly. Also, we need a person as an admin to manage this thing as a whole, but it is pretty big software with a lot of customizations so it could easily baffle a new person around.
What problems is the product solving and how is that benefiting you?
Jira is solving a me management problems and transparency problems. Sometimes, when handling a big project, we need to track progress and plan sprints. Jira does that for me effectively and there a lot of custom statuses available to actively monitor progress and not waste time on scrum calls and discussions manually.
Flexible and Adjustable, but the UI Feels Overloaded and Not User-Friendly
What do you like best about the product?
it is adjustable and can fit any business and tasks
What do you dislike about the product?
not user friendly intereface more suitable for developers, it is overloaded and complicated in terms of UI
What problems is the product solving and how is that benefiting you?
we use it as task manager for DEV team and monitor how they solve our tech problems and new feature requests
Effortless Bug Tracking and Team Collaboration
What do you like best about the product?
I find Jira to be an easy-to-use tool and a common platform for team collaboration, which helps us evaluate the progress of the project. I appreciate that it provides one platform to track bugs across teammates and view the progress along with resolution notes. I also value its features for report generation, closing issue tickets, and handling detailed user stories with acceptance criteria assigned to the teammate working on them.
What do you dislike about the product?
I don’t see any as of now except for platform maintenance emails to be sent out earlier on. Small demo videos for newbies as to how to create issues in Jira.
What problems is the product solving and how is that benefiting you?
I use Jira to track bugs and user stories across my team, providing one platform for collaboration and progress visibility along with resolution notes.
Robust Tracking with Room for UI Improvement
What do you like best about the product?
I like the ease of use with Jira's calendar function. It's great that it is already adopted company-wide. As someone who leads content releases, I find it valuable for tracking updates on when content will be updated on the page and keeping track of what assets have been delivered and when they were delivered.
What do you dislike about the product?
The interface is a bit outdated.
What problems is the product solving and how is that benefiting you?
I use Jira as a pseudo project management tool and tracker for releases and updates. It helps us track content releases and serves as a source of truth for all our updates.
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