Jira

What do you like best about the product?

A lot of companies use it, so it’s nice to join an organization where I’ve already used it before.

What do you dislike about the product?

The UI is a bit confusing at first. For non-development projects, I didn’t find it as helpful as some other products.

What problems is the product solving and how is that benefiting you?

Keeping my development team synced and aligned. Excellent for working with development teams.

What do you like best about the product?

It best suited for software development, technical issue tracking, and Agile workflows,

What do you dislike about the product?

it is not best for non-technical teams or lightweight, simple task tracking

What problems is the product solving and how is that benefiting you?

It solve the core problem of ambiguous issue tracking, cluttered workflows, and broken reporting and Specifically, it bridges the gap between software development and testing by officially verifying that a task or bug is actually completed.

What do you like best about the product?

It's wonderful to automate tasks and processes.

What do you dislike about the product?

It's in constant change, sometimes they remove buttons from where they were.

What problems is the product solving and how is that benefiting you?

My team forgets their duties, so Jira helps us remember all we have to do.

What do you like best about the product?

It helps us track and maintain our work, create tickets, and manage projects effectively. Overall, it’s a good tool for project management.

What do you dislike about the product?

Only Jira Cloud is really pathetic: it forces me to log in again every 30 minutes, and it feels quite unstable.

What problems is the product solving and how is that benefiting you?

It helps me track project-related activities, such as creating stories and raising defects/bugs. Overall, it’s a project management tool that supports the team and helps deliver many projects successfully.

What do you like best about the product?

I use Jira to track my tasks, set start, due, and end dates, and document everything about them. I like the new interface and the dashboard for tracking vulnerabilities and seeing what’s completed and what isn’t. Jira helps me track time and consolidate tasks, see their severity, and decide what to approach first or leave for later. I like being able to create subtasks under a branch and assign them to the right people, as well as link agents and linked items. The tracking capacity helps me work better on my tasks and prioritize them. One of the most important things for me is being able to come back to a task and see how it was done, in case I need to do it again or send it to someone else to follow. The initial setup was very easy.

What do you dislike about the product?

I think Jira needs more graphical representation of the task itself, especially for start and due dates, to make it look great. The available features are already good.

What problems is the product solving and how is that benefiting you?

I use Jira to track and consolidate tasks, set dates, and document work. Its dashboard shows completion percentages and helps track vulnerabilities. I can assess severity, prioritize tasks, assign subtasks, and return to past tasks to see how they were done and share them.

What do you like best about the product?

I like that Jira helps me manage and track processes like sprints and the software development lifecycle. I can track issues and bugs, use Kanban boards, and get Scrum support. On my healthcare project, I needed to monitor everything because a small error could put patients’ lives at stake. Kanban helped me track progress, and Scrum let us set our sprints. Jira is good and easy to use, and the setup was very easy. I think it’s the best tool out there.

What do you dislike about the product?

I don't recall any specific thing that I dislike about JIra

What problems is the product solving and how is that benefiting you?

Jira helps me manage and track processes like sprints and the software development lifecycle.

What do you like best about the product?

It’s my backlog for everything: ideas, tickets, customer feedback, and more.

What do you dislike about the product?

No AI enabled
Too difficult to find ticket depending on filters
Not visual

What problems is the product solving and how is that benefiting you?

quantifying feedbacks
Not losing good ideas

What do you like best about the product?

In Jira, I can create tickets and assign them to team members, set priorities, add descriptions, and track their status throughout the development process. Testers can also create tickets and assign them to me, and then I pick up my tickets in priority order. If needed, I can comment on a ticket, attach screenshots, and tag the team.

The drag-and-drop feature is very good. I can easily update a ticket’s status by dragging and dropping it. The best part is that it enforces a process: we can’t move or change a ticket’s status directly from Open to Done. We have to move it to Dev Complete first, then QA, and only then to Done, which helps prevent tickets from being moved to the wrong status.

What do you dislike about the product?

Jira’s interface can feel complicated, with so many settings that it sometimes becomes difficult for me as a beginner. Creating or updating tasks can also take too many steps when I just want to make a quick change. At times, pages take a while to load as well, especially when I’m working with large projects or boards that contain many tasks.

What problems is the product solving and how is that benefiting you?

Before, I was using an Excel sheet to manage task tickets. As the number of tickets grew, it became much harder to find a specific ticket, and we also weren’t receiving any notifications when a ticket was assigned to me or when there were changes to a ticket. After using Jira, I receive email notifications whenever someone assigns a ticket to me, so I can work accordingly.

I can also easily update the ticket status and log time spent on the ticket. In addition, I can comment, attach screenshots, and mention or tag the team directly in the ticket, which is very helpful for project management and saves a lot of time.

What do you like best about the product?

What I like most about Jira is the notifications and visibility it provides. Whenever a ticket is assigned to me or there is an update, I receive a notification, which makes it easier to keep track of the ticket status. The workflow view is also helpful when I'm not sure what status to move the ticket to after testing. I also like being able to add clear comments and attachments directly to the ticket, which makes communication with the team much easier.

What do you dislike about the product?

I don’t run into many issues with Jira in my day-to-day work. It’s easy to use, and it makes tracking tickets straightforward.

What problems is the product solving and how is that benefiting you?

Jira helps me to track my testing work and makes it easier to manage tickets from assignments to completion. It gives me clear visibility into ticket status, keeps communications and updates in one place.

What do you like best about the product?

It makes it easy to manage clients through service desk

What do you dislike about the product?

sometimes its hard to connect with to our IT environment

What problems is the product solving and how is that benefiting you?

It helps us manage IT ticketing system and communication with clients through the servicedesk