Jira

What do you like best about the product?

I like how Jira supports agile methodologies, allowing us to add scope to our projects in any sprint. I also appreciate the sprint-wise project planning feature, which includes a retrospective after each sprint. This helps us reflect on what went well and identify areas for improvement.

What do you dislike about the product?

I find it challenging when it comes to getting timely sign-offs on user stories from clients. If the client doesn't review the user stories on time, especially in the last days of a sprint, it can result in the entire story going to the backlog.

What problems is the product solving and how is that benefiting you?

Jira helps us implement agile methodologies by adding scope to project sprints and planning projects sprint-wise, with retrospectives to identify strengths and areas for improvement.

What do you like best about the product?

Great software and a great product. I’m loving it, and I’ve used it enough to feel confident saying that.

What do you dislike about the product?

The app’s interface could be improved; it feels outdated compared to other software, like, for example, aana.

What problems is the product solving and how is that benefiting you?

We’re tracking tickets in Asana and also using Jeera, and overall it’s been working fine for us.

What do you like best about the product?

I find Jira user-friendly and easy to use without any prior knowledge. I really like how it allows me to manage daily work and track work in progress effectively. The structured way of listing out problems, progress, and all actions is helpful. I appreciate that creating tickets and managing them through different scenarios like open, in-progress, and closed is straightforward. The progress bar is a standout feature for me, and setting up Jira was like a cakewalk, even though I was new to it.

What do you dislike about the product?

Sometimes it feels like Jira has too much stuff added and it feels overloaded with features.

What problems is the product solving and how is that benefiting you?

I use Jira to manage daily work efficiently, providing a structured way of tracking problems, progress, and tasks. It's user-friendly and simple to use, helping me handle work in different stages like open, in progress, and closed without any prior knowledge.

What do you like best about the product?

I like how Jira is a good tool for planning roadmaps, features, and stories in my company. I've been getting the hang of it over the past three years. I find the ease of use and the UI really appealing. The recent integration of Rovo, an AI assistant for Jira, has been most helpful for getting tasks, planning, and organizing tasks. Since migrating from on-premise to the cloud version, it feels fast with a modern-looking UI, which I enjoy. The initial setup was easy for us as we access it via SSO in the browser only.

What do you dislike about the product?

I find that the real-time updates of tasks and progress could be improved in Jira. In some cases, automations don't work as well as I'd like, which can be inconvenient because it's not always possible for me to update things manually all the time.

What problems is the product solving and how is that benefiting you?

Jira helps with estimation and tracking progress, identifying blockers, and seeing dependencies, so we can resolve issues or take action accordingly.

What do you like best about the product?

I like Jira's built-in support for Agile methodology, including Scrum and Kanban boards, as well as backlogs. These features provide project visibility, tracking issues across their entire lifecycle, allowing teams to see task progress and ownership clearly. I also find the visual representation of work in progress with the Scrum and Kanban boards valuable. They effectively display sprints, backlogs, and story points, which are helpful for managing workflows and ensuring that everyone is on the same page.

What do you dislike about the product?

Performance with large data is a bit of a hassle with Jira. When I'm loading backlogs containing thousands of tickets, the pages can get really slow to load. I think there are two big things that contribute to this: too many custom fields and how webhooks are run. With custom fields, having a lot of them bloats up search results and slows down their response times because of all the inner joins happening. And for webhooks, they're run in a way that waits for remote application responses before moving on, which can really slow things down. Running them in a non-blocking mode would be a game changer.

What problems is the product solving and how is that benefiting you?

Jira helps bring scattered task and bug tracking into one place, improving project visibility and making ownership clear. Its built-in Scrum and Kanban boards also support Agile methodology by providing a visual view of progress and helping teams track work as it moves forward.

What do you like best about the product?

Jira's frontend design is very user-friendly, making it easy for me to navigate. I mostly use it for tracking the progress of our sprint tasks, and it's amazing because I can add files, links, subtasks, and even test cases all in one place. The "epics" feature makes understanding high-level tasks much easier.

What do you dislike about the product?

Integration services are not available, so if that can be added, it would be great.

What problems is the product solving and how is that benefiting you?

I use Jira to track sprint tasks, which is amazing as it lets me add files, links, subtasks, and test cases all in one place. Epics make understanding high-level tasks easy. The frontend design is user-friendly.

What do you like best about the product?

It’s very easy to use, and we can modify it to fit our needs.

What do you dislike about the product?

There are frequent company-wide outages or updates, and they often take a substantial amount of time to complete.

What problems is the product solving and how is that benefiting you?

I personally use it to create tickets between my department and logistics.

What do you like best about the product?

What I like best about Jira is its flexibility: I can customize workflows, automate repetitive work, integrate our tools, and track progress through clear dashboards and reports—all in one platform.

What do you dislike about the product?

Jira can feel complex and overwhelming, especially when configuring workflows, permissions, and custom fields. The learning curve can be steep for new users.

What problems is the product solving and how is that benefiting you?

Jira helps us centralize Webincidents across countries, route them to the right IT or support teams, and maintain clear ownership and end-to-end traceability. This reduces manual follow-up and improves visibility into ticket status, recurring issues, response and resolution times, and SLA performance.

What do you like best about the product?

I like having one place to track data engineering work from development through production. I use Jira for pipeline tasks, data quality issues, deployment activities, and production incidents. The comments and activity history are especially useful because I can see what was changed and what has already been discussed. The issue history and workflow tracking are my favorite features. I can follow an issue from creation to resolution, check previous comments, attach technical details, and understand which team members worked on it. It is well organized once the project structure is understood. It works well alongside development and collaboration tools. Integrating it with tools such as Git repositories and communication platforms helps connect code changes, technical discussions, and work items. I use Jira alongside Azure Data Factory, Databricks, SQL tools, Git, cloud platforms, monitoring tools, and team communication applications.

What do you dislike about the product?

Jira has a lot of configuration options, and projects can become complicated when there are many custom fields, workflows, and issue types. For a small task, creating and updating an issue can sometimes feel like more work than the task itself.

What problems is the product solving and how is that benefiting you?

Jira helps organize development requests, pipeline defects, data-quality problems, and production support activities. It gives the team clear ownership and priorities, so issues are less likely to get lost in emails or chat messages. It also gives me a useful history when investigating recurring problems. It has been reliable for my regular task management and production-support activities. I can quickly check assigned work, update issue status, add investigation details, and follow pending items.

What do you like best about the product?

Being able to have different hierarchical levels of tickets is extremely helpful. Having epics, tickets, sub-issues, and things like that, along with custom issue types, is extremely important for our development process at Shelterluv.

What do you dislike about the product?

Because it's such a massive piece of software, it comes with a lot of bloat. It would be really nice if it was more customizable in terms of what could be turned off. Because there's so much that we don't use, it would be great if we could just hide it to make the interface more simple.

What problems is the product solving and how is that benefiting you?

We are a traditional SaaS company, so Jira houses all of our enhancement tickets, bug tickets, and everything in between. Make sure that we stay on schedule and that nothing falls through the cracks.