Jira
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Rich and flexible, but take the time to learn
What do you like best about the product?
Rich functionality. Flexible. Great for scrum teams.
What do you dislike about the product?
Unfortunately, when an application has as much flexibility and richness as Jira, there are inevitably complexities of usability and navigation.
What problems is the product solving and how is that benefiting you?
Syncing with ServiceNow has been very handy.
soso
What do you like best about the product?
it has easy search features, the pages load quickly. it also remembers the things that you pasted when the page is refreshed.
What do you dislike about the product?
there is a pasting issue. somethings when you copy and paste images or links, it doesn't show up on the page. you have to keep refreshing it and try again.
What problems is the product solving and how is that benefiting you?
we control our fleet with it. it makes is easier for our various teams to use it.
Recommendations to others considering the product:
have high-speed internet
Bad UX but it does the job
What do you like best about the product?
JIRA is insanely flexible and it can fit most, if not all workflows.
What do you dislike about the product?
All of JIRA's flexibility comes at the expense of being impossible to configure it without Googling tutorials.
What problems is the product solving and how is that benefiting you?
Collaboration between product and engineering.
Jira Agile
What do you like best about the product?
Once it was configured and setup, it was easy to use and allowed us to customize the workflow with "gates" and "validations"
What do you dislike about the product?
To configure and set up is not intuitive. You really need training or experience specifically on setting up and configuration.
What problems is the product solving and how is that benefiting you?
we used it for writing stories and bugs and epics. We customized the workflow to match our process.
Recommendations to others considering the product:
Get access to an experienced Jira administrator to get it set up and configured
Great for Internal Organization
What do you like best about the product?
In conjunction with a centralized sheet, Jira is a great tool for inter-team organization
What do you dislike about the product?
The volume of tickets that are used in the Jira can be difficult to navigate and the permissions to create tags/ filters are not clear
What problems is the product solving and how is that benefiting you?
INter-team organization, priority at the individual level
Excellent Team Organization Tool with plenty of flexibility
What do you like best about the product?
There are many modules within Jira that fit almost any software development or task management need. I can solve my organizational issues in many ways.
What do you dislike about the product?
The admin of user privileges is often difficult to find and use. User permissions on features are not easily understood or found in a single location.
What problems is the product solving and how is that benefiting you?
I can organize my team and help them stay on track with their responsibilities. I can break large tasks down into small tasks and make more efficient progress in my projects.
Recommendations to others considering the product:
Ensure there is a super-user in Jira that will help to create consistent projects within the tool.
Jira Review
What do you like best about the product?
In Jira, we can create a different dashboard for different purposes like for dev, testing, etc. We can add filters for teams and projects. Apps feature where we can make our desired team members and functionalities.
What do you dislike about the product?
If you get used to this software, it's perfect for handling data for any project. But in the beginning, you will find it difficult to understand. Sometimes we need to do manual work.
What problems is the product solving and how is that benefiting you?
We are using Jira software for managing and tracking project data, where we follow all the development and defect in the project. We can assign that dev/defect to any person or team and track whether the dev/defect is completed/resolved before the due date.
Master SLA
What do you like best about the product?
Helping significantly to prevent commitment breaches. Can easily adapt to project needs.
What do you dislike about the product?
Privileges for assigning to a specific group
What problems is the product solving and how is that benefiting you?
Issues assigned to my ID, follow-ups, requirements, and resolutions
Best tool for collaborative working and issue raising
What do you like best about the product?
I love how Jira is very easy to use and to raise issues to my team based on the projects I work on. Multiple dashboards can be created and used to track progress on each of them.
What do you dislike about the product?
Though I love the UI of Jira, sometimes tracking issues becomes a confusion based on assignee and reporter. Overall this tool is still a really good one to use.
What problems is the product solving and how is that benefiting you?
I use Jira to work with my team on software testing projects. While my teammates create issues and notify about the same, I also get to keep track of each issue easily.
Recommendations to others considering the product:
I would certainly recommend Jira to everyone who is in need of management of projects in the simplest way possible.
User Friendly and Convenient.
What do you like best about the product?
Jira allows you to create any sort of issue, and workflow is customizable according to one's requirement or the company's need.
What do you dislike about the product?
The tool is hard to set up, and there is no built-in timeline to track the project progress.
What problems is the product solving and how is that benefiting you?
The client reports the encountered issue, and we can work on it, and the client too can track the progress on its reported issue.
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