Jira

Atlassian

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External reviews

7,502 reviews
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External reviews are not included in the AWS star rating for the product.


    Ashwin G.

JIRA- Excellent project management tool

  • January 25, 2022
  • Review provided by G2

What do you like best about the product?
Bugs tracking.
Customizable scrum and kanban boards for development and maintainence project's
What do you dislike about the product?
Sometime it's slow and few UX are clumsy
What problems is the product solving and how is that benefiting you?
Project management.
Bug tracking.
Agile development
Recommendations to others considering the product:
Best in industry. As of today there are no other tools which match features provided in Jira for project management and bug tracking.


    Computer Software

Best one so far

  • January 25, 2022
  • Review provided by G2

What do you like best about the product?
Very easy to migrate to and set up. Previously we spent a lot of time adjusting our workflow and management on other platforms including Trello and it never truly worked. Since we moved to Jira, the problem with bouncing between platforms was a real headache for us.
What do you dislike about the product?
Handling permissions and external collaborators on specific projects is way to complicated, especially when adding new people. Also transfering issues between projects is not simple, there should be a drag and drop option.
What problems is the product solving and how is that benefiting you?
Having all of our team members and external collaborators on one platform, to track progress and monitor work helped us save tons of time, money, and energy on long documents and emails.
Recommendations to others considering the product:
If you have doubts and you are frustrated with tons of incomplete PM cloud services i highly recomend Jira. It's easy to migrate to, very easy to get around and understand and also offers free version to start with. Go for it.


    Information Technology and Services

Superb ticket management tool

  • January 23, 2022
  • Review provided by G2

What do you like best about the product?
Fast and lot many features to filter the data.
What do you dislike about the product?
A bit difficult to manage in terms of using all its services
What problems is the product solving and how is that benefiting you?
We have this tool as ticket management for a operations of cloud platform.


    Shubham B.

A project management tool used to assign & track status of work in a team

  • January 22, 2022
  • Review provided by G2

What do you like best about the product?
It is one of best defect management tool to assign tickets/issues within a team or outside a team.
Provide project management support to manager to track their employee performance by viewing count of tickets solved by them
What do you dislike about the product?
As of now nothing it is good in all way there is no drawback
What problems is the product solving and how is that benefiting you?
Assigning tikcets to team , tracking the status of it.
Logging my daily worklog for task given


    Ajeet Y.

Awesome Tool for all your Project Manahgment/Bug/Incident Tracking Tool needs

  • January 21, 2022
  • Review provided by G2

What do you like best about the product?
Jira is a great product by Atlassian. Jira widely used for Agile Project Management and Bug tracking tools.
Some cool features are:
- Very Good user interface for bug reporting, task creation and user story creation.
- Task Status, project log and spring can be managed by Drag and Drop option
- Awesome reports which loved by Management and Stakeholders
- Team and Workgroup can be created and managed
- End to end project management possible
- Easy integration with Business Workflow Tools
- Bulk task creation and bulk status upload are possible.
- Personalised dashboard can be created and saved.
What do you dislike about the product?
Jira is an awesome tool, I don't find any reason to dislike it. Even it's highly recommendable for business.
What problems is the product solving and how is that benefiting you?
Project Management and used for Bug tracking tool


    prateek b.

Great Widely accepted multi purpose Project Management Tool

  • January 21, 2022
  • Review provided by G2

What do you like best about the product?
I have been using the Jira tool for the past eight years in different organizations; this tool is with me. We are using this for project management, bitbucket integration, Confluence integration, and even for CI/CD. Everything is in one place. Also helpful to see reports, scrum performance, and stats. It has many valuable gadgets and widgets for custom reports.
What do you dislike about the product?
For some beginners, its interface is a little confusing, like role management- project-wise. Sometimes some open-source reports/ gadgets fail to work.
What problems is the product solving and how is that benefiting you?
Project management, ticket fixes in development work—communication with other parties.
Recommendations to others considering the product:
its a robust great tool


    Ebenezer N.

A good software for agile project management

  • January 20, 2022
  • Review provided by G2

What do you like best about the product?
You can easily see tasks in progress, reviewed, or completed. You can easily create different issues based on what you want, such as bugs, tasks, stories and epics
What do you dislike about the product?
It can be overwhelming for a first time user
What problems is the product solving and how is that benefiting you?
It helps us in managing our software development from implementation to testing


    Information Technology and Services

Nice, industry standard solutions suitable even for SMBs and startups

  • January 20, 2022
  • Review provided by G2

What do you like best about the product?
Flexibility. Finally, Jira Cloud has simplified features for simple use-cases. You can just set up your project and go.
What do you dislike about the product?
Still there are some issues inherited from old, super-complicated on-premise Jira. Like permission flows, project flows, issue transitions.
What problems is the product solving and how is that benefiting you?
Product Management and evaluating product priorities - Jira can be setup in the way I need it.


    Computer Software

jira Project Management

  • January 20, 2022
  • Review provided by G2

What do you like best about the product?
The interface is very catchy and good. The dashboard is good from where things are easy to understand. It is easy for the PMO office to assign tasks to individuals and keep track of them.
What do you dislike about the product?
The functions in Jira are somehow complicated. We have to browse many options to find a configuration/setting. The mobile application is not good. UI needs improvements. The upload file size limit is too small, 10MB only.
What problems is the product solving and how is that benefiting you?
We used it for project management, performance monitoring, and bug tracking. PMO office owns Jira from where employees' performance and efficiency were calculated and monitored.
Recommendations to others considering the product:
It is good, but you can find a better alternative.


    Pushparaj G.

Excellent product for tracking issues!

  • January 20, 2022
  • Review provided by G2

What do you like best about the product?
For more than two years, I've been utilising JIRA. It's the best platform for bug tracking and it's really simple to use.

As a QA, I enjoy working on JIRA because of its simple search feature, problem recording console, and user interface.
What do you dislike about the product?
To be honest, if this question had been posed a year ago, I would have given a better answer. JIRA had a lot of problems a year ago, like when you add a screenshot, it doesn't show up when someone attempts to open your logged ticket. However, the same thing happened while trying to upload a video file.
What problems is the product solving and how is that benefiting you?
Other team members can also monitor their team members' work and see what updates are being made on a certain assignment, making it simple to take over the task if a team member is unavailable.