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Jira

Atlassian

Reviews from AWS customer

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External reviews

7,315 reviews
from

External reviews are not included in the AWS star rating for the product.

    Pharmaceuticals

Good for Project Management

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
The best thing is we are able to tag persons on the bug/user story and the other person gets email notification.
What do you dislike about the product?
Cost-wise it is a bit costly i feel other than that it seems good to me
What problems is the product solving and how is that benefiting you?
With Jira we track the user stories.The benefits we got were all teams we quick to work on the assigned work item since the immediate notification is sent.Yes, the business performance increased drastically

    Marissa L.

jira is fine!

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
- communication clear
-links right to jira tickets from emails
-ability to communicate with teams across multiple different departments
-all issues for ticket in one place
What do you dislike about the product?
-no list of personal open jira tickets
-only certain hashtags get attention of other teams
-emails seems very automated and client's sometimes dont realise those are for them
What problems is the product solving and how is that benefiting you?
-account issues
-communicating with other teams
-clients communicating with non client facing teams
-updates via email for employee
-updates via email for customers as well
Recommendations to others considering the product:
jira is good but feels very automated and robotic to clients
customers delete the emails or don't know whats going on a lot
i feel its better for internal problems and communication

    Iryna Z.

Project management software

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
Jira is probably the best project management software on the market, we are a B2B company working in the IT field, so keeping track of the project, its steps and having alerts when something gets blocked or stop is of great help. We can differentiate access rules so also salespeople see how the project is going
What do you dislike about the product?
initially you'd need to push people into starting using Jira and not abandon the platform, but once the employees have understood its value for collaboration and project management it becomes an essential tool for development and management.
What problems is the product solving and how is that benefiting you?
We are able to make collaborate IT and Sales division like never before. In case a project is stopping or going slower as the customer is non responsive, an account manager can take the task to push it and move forward

    Xabier T.

Simple and user-friendly project management

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
I like the convenience it offers me to manage my team and the department's tasks in a quick and dynamic way for all the staff. I believe a tool like this is absolutely necessary.
What do you dislike about the product?
It can be a bit confusing to mix tasks, projects, and activities at the beginning with the tool. Once you get used to it, it's not really a big problem.
What problems is the product solving and how is that benefiting you?
I use the tool to manage my team of 2 people in an IT department within the organization I work for. It is essential to keep tasks and open projects up to date.

    Financial Services

Best Project Management Tool In The Industry

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
Kanban boards, Burndown charts, Filtering Tasks, Notifications Service, Web App, and Mobile App Support, Bitbucket tracking with Commit id and what not. It has everything one has to deliver the projects with the latest scrum method as well as waterfall
What do you dislike about the product?
I like everything in it. No dislike on JIRA. Only dislike is my task is getting rejected :D.
What problems is the product solving and how is that benefiting you?
Managing the entire team tasks. Release plan, Release notes. Confluence to add all the architectural documents
Recommendations to others considering the product:
If you're going to manage project management, this is a great app for you. Trust me

    Frances W.

Good project management program

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
I like that Jira notifies users when they have been tagged in a ticket, if someone mentioned them in a ticket, you can also mark step by step as your work your way through tickets in Jira. There is a lot to like about it, things can be attached and the search capabilities are very strong.
What do you dislike about the product?
I don't really have any dislikes of the program. Jira allowed me and my colleagues to manage work tickets and accomplish tasks collaboratively across markets/countries.
What problems is the product solving and how is that benefiting you?
When you work at a company that was technological there tend to be situations where things require eyes being placed on them to fix any issues that may arise. Jira was really helpful in having members from CS mention any bugs, then the product team could look at those issues or any other team that may need to see what is happening. You could tag folks and comment to start a conversation to aid in fixing the problem quickly. Again linking the issues let us have a way to understand the impact across markets. There was a lot of good to come out of Jira. I would definitely recommend.

    Amrin K.

Jira Review

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
Minimal and a simple UI with all features required for release management and ticket tracking.
What do you dislike about the product?
Not good for collaboration of team. No single dashboard to show summary of current sprint or a brief of pending tasks.
What problems is the product solving and how is that benefiting you?
Release Management and Project Task Tracking.
Recommendations to others considering the product:
If continous collaboration is not the primary requirement and need a simple tool for release management or bug tracking JIRA is the most widely used tool.

    Shashank S.

Best Tool for Project Management

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
The best thing about this tool is that we can monitor multiple projects at different stages with great accuracy,
It's interface is also user friendly & Easy to use.
What do you dislike about the product?
There's nothing much to dislike about this Tool except pricing,
If the cost gets slashed little bit then it would be great, Rest is a good tool to use.
What problems is the product solving and how is that benefiting you?
I can track the projects & Assign work at the same time while keeping an eye about the progress report of the work which made my work look more easier.

    Information Technology and Services

Sales review

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
It integrates with slack, which makes it fast + easy to get notified about specific workflows. However, I rarely utilize it
What do you dislike about the product?
I'm not familiar with it's other use cases
What problems is the product solving and how is that benefiting you?
Workflow specific ones

    Financial Services

Jira is a very powerfull tool

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
Jira is very comfortably made for reporting bug during the testing process and track them afterwards. It makes the while development and testing processes a lot easier.
What do you dislike about the product?
There is nothing that I dislike about Jira. Its developed quite well to satisfy customers needs. The user interface and the usability are flawless. Its perfectly organized.
What problems is the product solving and how is that benefiting you?
I solve ticket organisational and tracking problems and benefits are huge. It helps to solve the task separation issues and also it keeps history of the already completed tickets.
Recommendations to others considering the product:
Very easy and helpful tool

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