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Jira

Atlassian

Reviews from AWS customer

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7,315 reviews
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    Vishal K.

The Best Project Management Tool I have ever used

  • December 07, 2021
  • Review provided by G2

What do you like best about the product?
The user interface is made very user friendly and that's the best think I like about Jira. I am using Jira from 2012 i.e. almost 8 Years. In starting, I faced much difficulties in using Jira but I must say that the designers have so much improvements now I can used it smothly. The best thing is that it can now used by any team to track and get the task done.
What do you dislike about the product?
There is nothing I dislike about using Jira software. There is still some scope for improvement, but that isn't something I don't like. The formatting options should be made sticky. I have to scroll up to format the Ticket description.
What problems is the product solving and how is that benefiting you?
I am using Jira for assigning tasks and projects to different teams and tracking the progress and workflow for the assigned tasks and projects. It helps me in keeping records for each activity and improves productivity.


    Elise B.

Finally feel organized

  • December 07, 2021
  • Review provided by G2

What do you like best about the product?
This helps me greatly when keeping track of multiple projects at a time. I can keep track of my smaller tasks and also the larger projects. It keeps me accountable and allows my colleagues to see where I'm at. I also like being able to create cards and schedule them for future sprints when a new idea comes to me.
What do you dislike about the product?
There is just so much. I feel like I am barely scratching the surface. This is partially my fault, but honestly I'm afraid to start using some of the other features and mess up what I've already got going. I wish the features were more intuitive.
What problems is the product solving and how is that benefiting you?
Keeping track of what I'm working on, what needs to be done, and what I've finished. I am considerably more productive because it's easier to pick up where I left off. I feel I can effectively manage more projects at a time, and can collaborate better with my team.


    SHASHANK M.

JIRA : track your success

  • December 06, 2021
  • Review provided by G2

What do you like best about the product?
it is a powerful work management tool that is designed to teams of all types manage works as it is great for agile methodologies
it manages all from a single system such as agile development projects
the software is easy to use and user friendly
its free plan can be use up to 10 users giving an additional space of 2GB to operate your work efficiently
What do you dislike about the product?
it works very well on the web version as compared to the mobile version
it has a limited size file uploads in the free version
some might find that the filter tool is not so easy to use
What problems is the product solving and how is that benefiting you?
jira easily automates the task and processess
which ultimately saves your time which you can use it in your more productive work
increase your effiecieny to work and its so much easy to use that is a mere play of drag and drop your work according to your requirements.


    Computer Software

Amazing tool in project management

  • December 05, 2021
  • Review provided by G2

What do you like best about the product?
We use Jira heavily every day to manage tasks and issues. It has amazing capabilities to see overall progress or create burndown charts. You can even customize the fields on tasks/issues There is the capability to assign yourself as watchers to see the tasks assigned to others.
What do you dislike about the product?
While Jira is great for managing tasks and workloads, it's not really a suitable place for documentation. I do like the description field though where you can write brief descriptions. Also, you are required to write queries to search for tickets/tasks which is not as intuitive. This can be improved by generating queries for clients using a few customizations. Although, sometimes it does work well for searching particular types of issues with correct filters.
What problems is the product solving and how is that benefiting you?
We are using this for project management. We create epics for stories and during refinement, we create tasks related to those stories. It works well with our agile methodology.


    Hospital & Health Care

Jira Usage

  • December 05, 2021
  • Review provided by G2

What do you like best about the product?
One of the best software for Agile project management task. It is used to keep track the status for all the user stories committed in the sprint and can also update the status when it get changes
What do you dislike about the product?
I don't think it has some disadvantages.
What problems is the product solving and how is that benefiting you?
Helped lot in the projects for smooth release in each sprint. As we can see the status of each story, helpful what is dependent for not picked stories in the sprint


    Yaniv V.

Solid project management software

  • December 03, 2021
  • Review provided by G2

What do you like best about the product?
Jira is probably one of the most comment project management software, so almost everyone is familiar with it, which makes it easy for new employees to "dive in". The software is also very flexible for customizing.
What do you dislike about the product?
Although Jira is super flexible and can be configured to almost any need, the configuration itself is extremely not user-friendly. Every time I need to make a change, I find myself "battling" with it.
What problems is the product solving and how is that benefiting you?
We use Jira in order to manage our software development. This means that the Product team inserts their features and prioritizes the roadmap, and the R&D team is using it for tasks and bugs in order to execute it. More groups are using it as well - Graphics, CSM, Support, etc.


    Richard T.

Jira review - integrations are key

  • December 02, 2021
  • Review provided by G2

What do you like best about the product?
Jira integrates with almost anything which is exactly why I like it.
What do you dislike about the product?
I am not a fan of its "clunkiness" and its pricing structure, but...its the "pick 2 of 3, but you cant have all three"
What problems is the product solving and how is that benefiting you?
We use Jira in a multitude of cases. My team uses it mostly as a front end to our self-service portal and automation orchestrator


    Computer Software

Excellent Collaboration and Management Tool

  • December 02, 2021
  • Review provided by G2

What do you like best about the product?
The ability to create to-do lists for the team, organized by category, that allows us to work towards a common goal. Sharing the board with executives, or clients, is also an easy way for them to be involved and receive status reports, while the team can continue to focus on the task at hand instead of reporting on tasks completed.
What do you dislike about the product?
Jira is still somewhat of a self-contained environment. I would prefer greater interoperability with Office365 (specifically Teams) instead of relying on e-mail notifications to team members.
What problems is the product solving and how is that benefiting you?
We utilize Jira to enable our Agile Teams to come together as needed for specific tasks. We have dedicated Scrum Masters to manage our Jira boards, to ensure alignment of purpose. Scrums are used daily to discuss tasks to pursue and actions to be taken regarding blockers.


    Vishal S.

One of the best tool for agile software management.

  • December 02, 2021
  • Review provided by G2

What do you like best about the product?
I have been using JIRA for a very long time, one of the most important aspects is, its user-friendly UI. It is a great platform for managing software development phases on the engineering level. Users have the flexibility for creating both Kanban and Scrum boards. It also helps in creating various issue tickets and in bug tracking.
What do you dislike about the product?
There is nothing much I dislike about JIRA but one of its downsides is, its pricing model is based upon how many users are using it. Ideally, it should be a one-time purchase for an organization level.
What problems is the product solving and how is that benefiting you?
We use JIRA on a daily basis for tracking our development, one of its main features, the comment section of a particular ticket, it easier to build a storyline so that a user can scope out a ticket easily. It has great plugin support. It makes it easier to track code commits and branches using its plugin service.


    E-Learning

Lots of functionality, but not very intuitive.

  • December 02, 2021
  • Review provided by G2

What do you like best about the product?
There's a ton you can do. We mainly use it to track feature requests and bugs, but you can also see things like workflows, etc.
What do you dislike about the product?
It's not intuitive. Lots of fields to fill out, the search functionality is awful.
What problems is the product solving and how is that benefiting you?
Bug development and tracking. We can see where things are in the process.
Recommendations to others considering the product:
Just be aware there's a learning curve.