Jira

Atlassian

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External reviews

7,502 reviews
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External reviews are not included in the AWS star rating for the product.


    Computer Software

JIRA to track deliverables and status

  • December 31, 2021
  • Review provided by G2

What do you like best about the product?
Allows yo create multiple projects, dashbords, kanban bords, we can query issues/task/user story with simple auto populated query language. Allow to difine customized workflows, feilds, labels. Estimate story and subtasks.
Gives reports at the end of sprint.
Integration with version control tools like git and bitbucket helps to create branch and tract the pull requests and commits from jira itself.
What do you dislike about the product?
Don't see anything which I do t like yet.
What problems is the product solving and how is that benefiting you?
Good tracking of tasks and progress.
Effective planning.
We can search backlogs and check for assigned task on our name.
Notifications and comment helps to keep track of discussions or points.


    Media Production

Jira used for Service Desk is rich in function but could improve on user friendliness

  • December 31, 2021
  • Review provided by G2

What do you like best about the product?
It is cloud based. It can integrate well with our Gmail account to generate tickets and also the user of our web front end as service portal to generate tickets.
What do you dislike about the product?
From time to time, small issues like any "customers" email ever with a bounce back will have the email address notifications automatically turned off, making it not possible to have tickets reaching them anymore.
What problems is the product solving and how is that benefiting you?
We use it as service desk ticketing system. We can use the same system across the globe and have tickets assigned to agents in various regions. Also some automations are developed on ticket assignments and subtickets.


    Computer Software

Helps my team in software managements and lifecycle

  • December 30, 2021
  • Review provided by G2

What do you like best about the product?
Great features to follow agile software development, with efficient bug tracking and SDLC management.
What do you dislike about the product?
Slightly complicated to use for new users. Although it has been significantly simplified lately, can do a better job in providing short tips for how to use more effectively.
What problems is the product solving and how is that benefiting you?
SDLC management - better track, easier management overall.


    nishit c.

Jira Software has great features to meets technological needs of a team

  • December 30, 2021
  • Review provided by G2

What do you like best about the product?
Easy customization and need tickets flow management. Coding is easy for building and maintaining state-of-the-art software. Simple to learn and maintain across all teams
What do you dislike about the product?
The ability to manage resources is non-existent; there are some plugins. Jira Software could use a better mobile interface for quickly seeing tickets assigned to a specific person.
What problems is the product solving and how is that benefiting you?
Management and handling tickets for development and testing purposes. Project management becomes unbelievably easy with Jira. Business Performance has increased drastically with it


    Insurance

Jira Experience

  • December 30, 2021
  • Review provided by G2

What do you like best about the product?
Jira is a great way to stay on task and up-to-date with the latest projects. When there are multiple deadlines, it can be overwhelming to keep everything in one place - this is where Jira comes in handy.
What do you dislike about the product?
I wish the formatting / design was a little bit more fun and colorful. It looks pretty white and bleak. Otherwise, it is easy to use and I have no problem with the software.
What problems is the product solving and how is that benefiting you?
Our project manager does a great job at utilizing Jira to keep everyone on track with deadlines and their portion of the project. It is helpful for us all to see the bigger picture.


    Program Development

review jira

  • December 30, 2021
  • Review provided by G2

What do you like best about the product?
We are organizing tasks, being able to create subtasks.
What do you dislike about the product?
So far, when I use the tool, I don't see anything I don't like; it meets my needs.
What problems is the product solving and how is that benefiting you?
Sprint tasks at work help organize what everyone is doing and what they have already done in a period.
Recommendations to others considering the product:
Excellent tool for managing tasks and the like


    Retail

A boost productivity software

  • December 30, 2021
  • Review provided by G2

What do you like best about the product?
I like that I have a palette with all my activity
What do you dislike about the product?
There's no automatation in logging hours
What problems is the product solving and how is that benefiting you?
With Jira I change my way of working . I increase the visibility on al the activity that I will do in the future, allowing to organize myself


    Computer Software

Neccesary for big teams. Correct setup saves a lot of time.

  • December 30, 2021
  • Review provided by G2

What do you like best about the product?
Task creating is very easy. You can start creating Epics, stories, task and sub-tasks easily without much knowledge about how Jira work. All the elements and information that can be added on a task give a very good understanding what is happening. Once it is properly setup, it is easy to navigate for everyone devs, QA and management.
What do you dislike about the product?
The biggest downside is that when there is a big team, and it needs to set up a complex project, it needs an expert who is previously experienced with Jira to complete the setup and use the board in 100% capacity. I have seen a couple of setups that do not utilize all the Jira's tools because they do not know how to set up the projects.
What problems is the product solving and how is that benefiting you?
It is helping my team to manage and track the project from end to end. Benefits are time saved, less money spent, and all in one place for management. The productivity and efficiency of the team did increase when started using Jira


    Non-Profit Organization Management

Helpful tool for project management within a team

  • December 30, 2021
  • Review provided by G2

What do you like best about the product?
In Jira, I like that you can see the status of the project and who needs to take the next action.
What do you dislike about the product?
It is super slow to load. Sometimes I am typing and, because it is still loading, I make unintentional changes. There should be a function where you have to confirm any changes you make. (ie You have changed the person assigned to this project. Please confirm that this was intentional.)
What problems is the product solving and how is that benefiting you?
You can very easily manage the workflow of a project in Jira so it has been helpful to help monitor the status of projects.


    Health, Wellness and Fitness

Your Personal mini Product Manager

  • December 29, 2021
  • Review provided by G2

What do you like best about the product?
The different sections allow you to assign tasks efficiently and we can update our reports with numerous other inputs like the time taken for completion, remarks, and suggestions for the person who will carry it on from here.
What do you dislike about the product?
the platform is acquainted with too many different features that it becomes quite troublesome for newcomers. the interface and user-friendliness can be increased significantly
What problems is the product solving and how is that benefiting you?
I'm helping businesses (the health-tech sector) build their products in a much swift and easier way with better product management. our performance increased a bit because of this, but more importantly, we are able to provide each other with more relevant updates.