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Jira

Atlassian

Reviews from AWS customer

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External reviews

7,315 reviews
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External reviews are not included in the AWS star rating for the product.


    Hospitality

Daily use tool

  • November 23, 2021
  • Review provided by G2

What do you like best about the product?
I like the way I can keep track of the tasks assigned to the team.
What do you dislike about the product?
Sometimes I find the user interface a bit outdated
What problems is the product solving and how is that benefiting you?
We are using Jira to assign tickets to the developers. We have improved the way we control the development workflow


    Consumer Services

ticketing system made easy

  • November 23, 2021
  • Review provided by G2

What do you like best about the product?
The UI followed with the simplicity of the software
What do you dislike about the product?
There are small bugs sometimes which lead to dissatisfaction someway or another
What problems is the product solving and how is that benefiting you?
raising tickets to the concerned department, keeping it simple and easy and intuitive for all


    Education Management

Industry standard for good reason

  • November 23, 2021
  • Review provided by G2

What do you like best about the product?
Intuitive, powerful, great for product development
What do you dislike about the product?
Somewhat of a learning curve but that's to be expected with the amount of features.
What problems is the product solving and how is that benefiting you?
Clear, effective organization of sprints and product development. Being able to set goals, monitor them, and adjust.


    Diego M.

Easy project collaboration.

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
What I like the most is that it facilitates team collaboration, it is a comprehensive tool and I love its flexibility, which helps to have practically any type of project, it is effortless to use, it has a fast learning curve, in addition to the software easily adapts to simple workflows, it has ready-made templates ready to use, it is perfect for creating and managing complex tasks, it is straightforward to document and track the tasks and stories that we must perform, it is effortless to add the tasks to the To-do list, I like it because it helps me prioritize and organize my tasks, I can classify and highlight according to the order of importance, it has excellent reminders to find out how the process is going and the best thing is that you can also keep track of what they are doing the other members.
What do you dislike about the product?
I did not find anything annoying when using this software, I had no problems at any time.
What problems is the product solving and how is that benefiting you?
It is effortless to collaborate, the tickets system is simple and totally understandable, it can be integrated with slack, it is a very advanced management software, it has many optimal features for complete and adequate monitoring, it has easy-to-use kanban boards, I like it The interface is very intuitive, it offers a simple and advanced mode depending on the need of the project, it provides excellent workflows to process invoices and contracts, it is straightforward to configure.
Recommendations to others considering the product:
I recommend this application for one of the best of its kind.


    Amit D.

Great Product for Project Management

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
Beautiful user friendly interactive interface with lot of useful feature. Easy to split large modules into small tasks and helo to track and manage your task within given time frame. Helpful to track bugs. Helpful to manage release cycle. It's very helpfull in planning and project management if you are working in Agile .
What do you dislike about the product?
Lot of unnecessary notifications and mails on each and every activity. Bulk task creation can be made more user friendly. Customer support need little improvement.
What problems is the product solving and how is that benefiting you?
We use Jira to Manage our project development and testing activities. It is helps a lot to distribute task amongs the team mates and track progress of all task smoothly.


    Information Technology and Services

Powerful project management tool

  • November 19, 2021
  • Review provided by G2

What do you like best about the product?
JIRA is complete, and whenever you think something is missing, it has it, but it was not activated. It allows you to manage tasks using SCRUM or KANBAN and adjust the boards in a personalized way.
What do you dislike about the product?
It has many options and alternatives. It is very flexible but somewhat confusing for an inexperienced user. Sometimes it is a bit slow. I think they should remove some CSS transitions that camouflage the slowness a bit
What problems is the product solving and how is that benefiting you?
It is a very good tool to coordinate and carry out working methodologies since it allows you from planning, to set up sprints, to have a centralized backlog and to estimate tasks


    Ali S.

Jira is doing the job but not the best

  • November 19, 2021
  • Review provided by G2

What do you like best about the product?
Road map, sprint, kaban boards, dashboard report,
What do you dislike about the product?
TimeTracker is not reliable, there is automatic notifaction based on task estimation,
Auto notifaction is week
What problems is the product solving and how is that benefiting you?
Project management, planning, task tracking,


    Sports

Best project management tool suitable for startups to unicorn

  • November 19, 2021
  • Review provided by G2

What do you like best about the product?
JIRA is our go-to tool for a team to manage our software development lifecycle from planning, developing, deploying, testing. It's a single place of truth that allows project managers to customise the board, e.g. Kanban board according to the internal needs to collaborate a team.
What do you dislike about the product?
The loading speed is a bit slow. Its competitors such as Asana actually handle offline and instant drag-and-drop ability well. Other than that, the extended plugins to integrate with are pricy.
What problems is the product solving and how is that benefiting you?
JIRA makes the whole software development process transparent, easy to track and allow history tracking, documenting easier. Other than that, the reporting tools are providing insights for the team to improve over the time.


    Computer & Network Security

Jira is the best for bugs' flow monitoring

  • November 19, 2021
  • Review provided by G2

What do you like best about the product?
It's easy to use, very user-friendly, no outages at all
What do you dislike about the product?
Its app/mobile version isn't showing all the relevant details so i often switch to the PC version
What problems is the product solving and how is that benefiting you?
I usually monitor if the relevant persons have solved bugs, I get notified once they do.


    Sai C.

Good SDLC Tool

  • November 19, 2021
  • Review provided by G2

What do you like best about the product?
The ease of tracking the Product Delivery, starting from Requirements, Design, Development, and Testing Phases to Product Deployment.
Also, the JQL to filter needed Reports.
What do you dislike about the product?
Nothing much. It is apt for our needs.
The UI doesn't give you the premium look.
Also, there are frequent outages, and it is slow to load when the data is relatively large.
Also, absence of a Mobile Application to check the status/updates on the tickets on the go.
What problems is the product solving and how is that benefiting you?
All phases of Software Development Life Cycle like Requirement gathering, Design, Development, Testing (System Integration & User Acceptance), Defect Tracking & Reporting, and Product Deployment.