Jira
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Best ticketing tool I've used
What do you like best about the product?
Jira is for me the best ticketing tool.
It's :
(1) user friendly and quick to learn
(2) easily customizable (add custom fields, automate work flow..)
(3) integrates smoothly with other tools (confluence, git...)
With some plug-ins, you can even create tickets from a mail!
I used other tools, such as Mantis, Service Now but none of them beats Jira as per the above advantages.
It's :
(1) user friendly and quick to learn
(2) easily customizable (add custom fields, automate work flow..)
(3) integrates smoothly with other tools (confluence, git...)
With some plug-ins, you can even create tickets from a mail!
I used other tools, such as Mantis, Service Now but none of them beats Jira as per the above advantages.
What do you dislike about the product?
I found no downside of Jira to be honest.
It may require some advanced knowledge to master but which tool doesn't?
It may require some advanced knowledge to master but which tool doesn't?
What problems is the product solving and how is that benefiting you?
Track product lifecycle : highlight different approvals across steps
Automate workflow :
- create tickets automatically
- Have dedicated fields per project and ticket type (bug/user story...)
- Create portal for end users to create their tickets, with mandatory fields.
Automate workflow :
- create tickets automatically
- Have dedicated fields per project and ticket type (bug/user story...)
- Create portal for end users to create their tickets, with mandatory fields.
One of a kind go-to project Management tool
What do you like best about the product?
The use cases JIRA is able to solve is insurmountable, is able to integrate with almost all software, systems, and tremendous cross-functional teamwork.
What do you dislike about the product?
When the JIRA board has a high number of issues, it seems to function slowly.
What problems is the product solving and how is that benefiting you?
Working in an agile fashion helps me prioritize tasks and helps me stay on top of the projects.
Project management game changer
What do you like best about the product?
I can easily assign tasks to sprints and assign due dates and labels.
What do you dislike about the product?
I do not like all the steps to move a task to another project.
What problems is the product solving and how is that benefiting you?
Project and product management. Working with a 3rd party. Being able to link to a form to keep emails down.
Technical software
What do you like best about the product?
Easy to use in terms of technical aspects.
What do you dislike about the product?
As of now nothing to dislike about the product.
What problems is the product solving and how is that benefiting you?
It helps us to track so many technical things, bugs, resolution, data sheets, etc.
Useful code deployment and prj mgmt tool
What do you like best about the product?
Jira is intuitive and easy to use. It has tons of features and use cases.
What do you dislike about the product?
Sometimes takes a little bit to figure out why something isn't working
What problems is the product solving and how is that benefiting you?
We are tracking an enterprise wide initiative. We are responsible for delivering on a specific scope which is subset of this initiative. It's easy for management to see status and understand blockers and report to their leadership.
Recommendations to others considering the product:
Might sound obvious but If you don't know how do something Google it.
Jira the best project management solution.
What do you like best about the product?
I like the ease with which I can manage the project requirements with Jira. I like the ticketing mechanism that Jira follows.
What do you dislike about the product?
The one thing I dislike about Jira is it is a bit difficult to create automations within Jira also to Integrate with other software solutions.
What problems is the product solving and how is that benefiting you?
I am using Jira to manage my entire project requirements. I use the ticket creation and its project management feature to analyze the progress on the raised tickets and keep a note of the blockers through its accessible commenting and tagging users facility.
Professional Planning Tool
What do you like best about the product?
Jira is so configurable that it lets you be extremely flexible with it. Jira is great for tracking project progress or any other sort of timeline related project and if you do not currently use it then you should be using it.
What do you dislike about the product?
Sometimes because of how flexible that Jira is it can feel kind of daunting to try using it if you have never used it before, so having some sort of background knowledge on it would be very beneficial.
What problems is the product solving and how is that benefiting you?
Jira is great for decluttering ideas or processes. Jira gives a clear line of thinking to what you want to do, how you want to do it, and in how many steps you want to achieve the task.
Bug tracking tool
What do you like best about the product?
I like most of below points
Easley story creation on jira
Easley defect creation
Easley daily work progress creation
Easley automation with Jenkins
Easley story creation on jira
Easley defect creation
Easley daily work progress creation
Easley automation with Jenkins
What do you dislike about the product?
Some time jira is getting hanged if we open in multiple tab and also we can not open in different different tab with different filter.
What problems is the product solving and how is that benefiting you?
Daily by Daily progress reports
All pass fail reports
Overall progress of projects
All pass fail reports
Overall progress of projects
Jira One of the finest Project Management tool
What do you like best about the product?
I used JIRA for so long, and I liked the user interface, features, and all functionality. This is best for project management, task assignment, time tracking, task status and many more.
What do you dislike about the product?
Jira's pricing is way high compared to similar tool asana, Trello, etc, but JIRA has very premium features, and I recommend it.
What problems is the product solving and how is that benefiting you?
Many problems, like time tracking, task assignment and tracking, Priority for each task, and many more things are available with JIRA so the benefits I get with JIRA.
Very helpful in organizing tickets for all manners of issues
What do you like best about the product?
You can easily organize tickets and assign them to different buckets. Then you can easily access a certain bucket to see all what is in there.
What do you dislike about the product?
It takes a little getting used to the interface and how to find an individual item/task/concern.
What problems is the product solving and how is that benefiting you?
We use it a lot to work with assigning internal reports, directing problems to the correct people/team, and staying far more organized than an old spreadsheet.
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