Jira
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Best Project Management/Agile Work Tracking Tool Out There
What do you like best about the product?
Administrators can easily update Jira to support any software development methodology. We use it for SAFe Agile, and it works great for us. We have several teams set up within Jira, each with its individual boards and backlogs. It's all very straightforward to use.
What do you dislike about the product?
There are a few items that our team has found lacking about Jira, but we have generally be happy. Jira does not seem to have good tools out-of-the-box for visualizing dependencies among issues/teams. There are plugins that can do this, however. Additionally, we have not found a good way to auto-generate subtasks on stories yet, but this is something we are still investigating.
What problems is the product solving and how is that benefiting you?
We have multiple teams working in a SAFe Agile environment. We use Jira to track work (stories) tied to overall initiatives, manage dependencies among items, and track releases for changes.
Jira for Case Management
What do you like best about the product?
I like how Jira integrates with our internal messaging service (Slack) for easy coordination of customer service. Instead of constantly checking the website, I can set it up so a message is delivered via email or Slack, and I can respond in an appropriate time frame.
What do you dislike about the product?
The system can be complicated to use, but this is easily overcome with consistent application and internal training.
What problems is the product solving and how is that benefiting you?
Recording and prioritizing technical problems with our product, as well as managing customer feedback via the service desk.
Great tool for task management
What do you like best about the product?
There are a lot of great things:
1. You can create EPICS to handle various sets of tasks under a single umbrella.
2. You can have spikes, stories, bugs, and more : ) whatever you need.
3. You can create sprints easily and manage task distribution on the basis of story points.
4. You also get a lot of fields like labels, priority, issues, etc to provide as much data in a story.
5. You can have multiple kanban boards and scrum boards for specific teams. This helps in segregating the tasks and sprints effectively.
1. You can create EPICS to handle various sets of tasks under a single umbrella.
2. You can have spikes, stories, bugs, and more : ) whatever you need.
3. You can create sprints easily and manage task distribution on the basis of story points.
4. You also get a lot of fields like labels, priority, issues, etc to provide as much data in a story.
5. You can have multiple kanban boards and scrum boards for specific teams. This helps in segregating the tasks and sprints effectively.
What do you dislike about the product?
Nothing at all. It is a great tool. Although one thing can be added. There is no option to reply to a comment on a specific task. If possible please add that to reply for specific messages instead of using '@'
What problems is the product solving and how is that benefiting you?
We handle our tasks including distribution, management, tickets, etc. We create epics for various major efforts and create tasks and stories within. Bugs are also tracked with it.
Best tool for Product Development & tracking Project Development Stages
What do you like best about the product?
I like the most is that We can Estimate and Deliver the project deliverables with proper Planning.
What do you dislike about the product?
Dislike is nothing, not applicable .meeting all expectations.
What problems is the product solving and how is that benefiting you?
We are Doing Better Planning of multiple Projects and delivery on time.
Product Owner
What do you like best about the product?
Ability to manage all the requirements at one place
Manage product backlog
Create customized boards as per needs
Manage product backlog
Create customized boards as per needs
What do you dislike about the product?
Limited text formatting in the description section of issues(story/bugs etc)
Unable to copy paste data with rich text.
Unable to paste complex data tables As is from word doc.
Unable to copy paste data with rich text.
Unable to paste complex data tables As is from word doc.
What problems is the product solving and how is that benefiting you?
Managing all the projects artifacts at one place
Transparency and visibility of the work being done
Single point Communication at story/bug levels using comments section
Transparency and visibility of the work being done
Single point Communication at story/bug levels using comments section
Excellent integrations with external tools
What do you like best about the product?
One of the aspects I like the most about Jira is its excellent support with its integration with external tools. For example, its strong integration support with Gitlab is very important to our team
What do you dislike about the product?
No major dislike. One improvement that I can think of is its Search functionality. Sometimes its Search functionality need requires end users to use very precise queries in order to return more search results that are relevant
What problems is the product solving and how is that benefiting you?
Bug and task tracking were the primary purposes we used Jira. Jira is very strong in its functionality in these aspects. It helped our team to organize and track our bugs and tasks very effectively
Great collaboration software
What do you like best about the product?
Task management, Agile integration, JQL queries
What do you dislike about the product?
Lack of fast support for bugs and issues
What problems is the product solving and how is that benefiting you?
Collaboration in agile teams
Recommendations to others considering the product:
Try out the Atlassian Jira courses
Good for Project Management
What do you like best about the product?
The best thing is we are able to tag persons on the bug/user story and the other person gets email notification.
What do you dislike about the product?
Cost-wise it is a bit costly i feel other than that it seems good to me
What problems is the product solving and how is that benefiting you?
With Jira we track the user stories.The benefits we got were all teams we quick to work on the assigned work item since the immediate notification is sent.Yes, the business performance increased drastically
jira is fine!
What do you like best about the product?
- communication clear
-links right to jira tickets from emails
-ability to communicate with teams across multiple different departments
-all issues for ticket in one place
-links right to jira tickets from emails
-ability to communicate with teams across multiple different departments
-all issues for ticket in one place
What do you dislike about the product?
-no list of personal open jira tickets
-only certain hashtags get attention of other teams
-emails seems very automated and client's sometimes dont realise those are for them
-only certain hashtags get attention of other teams
-emails seems very automated and client's sometimes dont realise those are for them
What problems is the product solving and how is that benefiting you?
-account issues
-communicating with other teams
-clients communicating with non client facing teams
-updates via email for employee
-updates via email for customers as well
-communicating with other teams
-clients communicating with non client facing teams
-updates via email for employee
-updates via email for customers as well
Recommendations to others considering the product:
jira is good but feels very automated and robotic to clients
customers delete the emails or don't know whats going on a lot
i feel its better for internal problems and communication
customers delete the emails or don't know whats going on a lot
i feel its better for internal problems and communication
Project management software
What do you like best about the product?
Jira is probably the best project management software on the market, we are a B2B company working in the IT field, so keeping track of the project, its steps and having alerts when something gets blocked or stop is of great help. We can differentiate access rules so also salespeople see how the project is going
What do you dislike about the product?
initially you'd need to push people into starting using Jira and not abandon the platform, but once the employees have understood its value for collaboration and project management it becomes an essential tool for development and management.
What problems is the product solving and how is that benefiting you?
We are able to make collaborate IT and Sales division like never before. In case a project is stopping or going slower as the customer is non responsive, an account manager can take the task to push it and move forward
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