Jira

Atlassian

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7,502 reviews
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    Muhammed S.

Jira is the most effective PM tools

  • December 13, 2021
  • Review provided by G2

What do you like best about the product?
It is my favorite tool for project management; I used it to work on sprints with our product and dev team.
Jira is easily integrated with many other tools, and it has a sound notification system.
What do you dislike about the product?
It is not easy to use on a mobile phone
Also, it needs to be in better user interface; it is simple to use but need to be stylish too
The sprint and tasks and project, these can be confusing in the beginning
What problems is the product solving and how is that benefiting you?
Tacking each task in a timely manner
and making sure that each part is done properly
All the complected development tasks can be easly done with all company teams


    Computer Software

Useful tool, but frustrating to use.

  • December 13, 2021
  • Review provided by G2

What do you like best about the product?
Project management is very transparent and checking the status of work items is relatively easy.
What do you dislike about the product?
Cumbersome design, requires multiple screen progressions to make simple changes that other management tools offer with much more accessibility.
What problems is the product solving and how is that benefiting you?
Jira helps our teams to track capacity and work item statuses as they flow from creation, backlog, and finally into active development and completion.


    Liam M.

Amazing tool with a steep learning curve

  • December 12, 2021
  • Review provided by G2

What do you like best about the product?
Without a doubt, Jira's best feature is the ability to customize it to your organization. Jira helps our company stay aligned on all projects and work in the pipeline, ensuring everyone is rowing in the same direction.

Jira feels like a solid partner that can scale infinitely as our company grows, so we don't have to worry about 'outgrowing' it. Furthermore, Atlassian continues to innovate, making Jira more powerful, for example, the launch of their Team Central product.
What do you dislike about the product?
We have two key pain points with Jira:

1 - The cost of Marketplace addons. If you want to use an application in the Jira marketplace to fill a need that Jira doesn't currently meet, the costs can be impossible to justify, leaving you between a rock and a hard place. For example, our entire company of 100 people uses Jira across all departments. If our product team of 5 people wants an add-on that costs $10/user, Jira will force us to pay for a license for all 100 users. As a result, we usually have to look for solutions outside of Jira, which is less than ideal. It would be game-changing if Jira could sort these licensing issues, and it severely impacts our ability to get the most out of Jira.

2 - Complexity. There is a steep learning curve as a Jira user and especially as a Jira admin. Once you have learned the ropes, life is excellent, but be prepared to have many frustrating and painful moments! Jira has made some strides to improve this problem, with the creation of 'team managed' projects and slimmed-down versions of Jira, such as Jira Work Management projects.
What problems is the product solving and how is that benefiting you?
Before Jira, we had projects split across so many systems - from personal to-do lists, excel sheets, and other project management platforms. With Jira, everything is in one place, making our company more agile and productive.


    Transportation/Trucking/Railroad

A Great Platform for Project Management

  • December 12, 2021
  • Review provided by G2

What do you like best about the product?
Jira is an easy to use platform with a solid interface that allows teams to collaborate on projects easily. The feature I like most is JQL, Jira's querying language that makes filtering and sorting tickets very easy and intuitive.
What do you dislike about the product?
Sometimes Jira runs slowly when our organization reindexes the database, but that's a minor inconvenience.
What problems is the product solving and how is that benefiting you?
I've worked in two different positions in the company on two separate teams and all of our work on both teams has been through Jira. The ticketing system makes planning project workflows easy and with JQL we can query specific tickets and create interactive dashboards.


    Gizem U.

Jira Sprint Management

  • December 12, 2021
  • Review provided by G2

What do you like best about the product?
With Jira, we do the work and backlog management throughout the sprint. We form the teams, and we manage the boards they can access. We assign jobs to people. We can query past jobs and filter them according to their status.
What do you dislike about the product?
Application and business management can be very complex. Making the progress of the works in the predetermined direction sometimes causes mistakes. There are some deficiencies in terms of filtering. If people filtering is done while in the active sprint tab, you cannot click on the story.
What problems is the product solving and how is that benefiting you?
It made business management more effortless. It solved our authorization issue by creating teams. With the reports, we can observe the progress of the works in the sprint.
Recommendations to others considering the product:
A complex application compared to its competitors. However, it differs from others with some features.


    Shibamjee C.

Adding Task, comments through Jira.

  • December 12, 2021
  • Review provided by G2

What do you like best about the product?
Through this, we can tag a particular person and search the history of the task attached to this tool.
What do you dislike about the product?
I did not find anything which made me dislike this tool.
What problems is the product solving and how is that benefiting you?
We can search tasks to when and whom it was assigned, and also Quality Team also writes their test cases through this tool.
Recommendations to others considering the product:
I have suggested that my friends use this tool as it is easy to use.


    Andreea C.

Best collaboration tool and project management

  • December 11, 2021
  • Review provided by G2

What do you like best about the product?
You have so many options on how to use this. You can use it with Confluence where you document and collaborate.
You can use it in an agile way to communicate efficiently your requirements to the dev and IT team, inform on bugs, request new features.
It is just amazing!
What do you dislike about the product?
I found it difficult to understand. You have to be familiar with Agile methodology, at least at the beginner level. After you do the intro, you are good to go! and the best part is that there are many videos out there to explain.
What problems is the product solving and how is that benefiting you?
Project Management and collaboration with the IT&DEV Team. I could not see any better way to best communicate and exchange requirements. You can connect it to confluence and there are many shortcuts so you can use many features to make work amazing.


    Computer Software

Experience with JIRA

  • December 11, 2021
  • Review provided by G2

What do you like best about the product?
Task categorization is the most useful feature.
What do you dislike about the product?
Having to rely on JIRA admin even for small modifications.
What problems is the product solving and how is that benefiting you?
Task categorization. Bug logging. Setting up dashboards for different functions. Generating a burn down chart.


    Priyabrat Prasad M.

Best agile based project/software management tool available in the market

  • December 10, 2021
  • Review provided by G2

What do you like best about the product?
It's very easy to use and makes tracking of your software development process easy and agile oriented. You can create an Agile board for your project to track the progress. Integration with bitbucket and confluence makes it even better.
What do you dislike about the product?
You need a good internet connection to use Jira as the page load can be slower at times. User and role management needs a few improvements as well. More customized dashboard and report creation features can be added.
What problems is the product solving and how is that benefiting you?
We are using Jira to capture all the requirements as user stories, and we assign them to the respective team who needs to work on it. We also use it to create defects and test cases tracking.


    Ramneet K.

Best progress tracking app

  • December 10, 2021
  • Review provided by G2

What do you like best about the product?
It is used to track the progress of the team. We have different sprint and each sprint has user story which contains some point base on the efforts. It has ui also which shows in visual form the work done by the team
What do you dislike about the product?
I cannot find anything which I didn't like although everything is very cool
What problems is the product solving and how is that benefiting you?
It benefits alot to track the employees status and where they are, we can estimate the timeline and the effort done by all.