Jira

Atlassian

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External reviews

7,502 reviews
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    Information Technology and Services

Best Project Management Tool - Jira

  • December 02, 2021
  • Review provided by G2

What do you like best about the product?
Jira is straightforward to use; anyone can learn it without any training. It is again the best collaboration tool where multiple project teams can be involved and managed better. Sprint planning and managing project timelines is an outstanding feature that makes managers' and everyone's life easy; its view is also in a structured way. Overall, it's the best tool for managing and tracking work for Agile projects.
What do you dislike about the product?
Jira's website is prolonged, and it often gets stuck in between, which is very annoying during some critical work. Little expensive as well.
Otherwise, it's the best product for managing and tracking things.
What problems is the product solving and how is that benefiting you?
We are into an Agile project where we work to manage and track our release tasks into Jira. With the use of Jira, the team's performance has improved. It allows us to plan and prioritize things which eventually enhances the team's productivity.
Recommendations to others considering the product:
It's the best product for collaboration. Things are managed and tracked very easily with the help of Jira. It allows to organize and capture problems, follow team plans which lead to project delivery on time. I would strongly recommend using Jira, where we have requirements for multiple projects which need to be tracked in an Agile fashion.


    Balaji Ganesh M.

JIRA - ITSM

  • December 02, 2021
  • Review provided by G2

What do you like best about the product?
The scalability Jira offered, The UI is too simple and easy to work with within a few days of operation. JIRA is cloud-based, so it has high resiliency.
What do you dislike about the product?
Because it is very optimizable, the engineer must carefully configure it. It's a needle in a haystack problem for the rest of the team if it's not configured appropriately.
What problems is the product solving and how is that benefiting you?
Issue tracking, assigning task ownership, and incident management. Additionally, Change management is all Jira's essential features. The confluence offered with Jira is a great tool to use as a Knowledge base for all projects.
Recommendations to others considering the product:
The tool is best in the market, competing with Snow and other ITSM tools


    Information Technology and Services

A bloated workhorse of a tool for designers

  • December 01, 2021
  • Review provided by G2

What do you like best about the product?
Being able to track multiple lanes of work, their statuses, communication amongst stakeholders, and tracking changes
What do you dislike about the product?
It's a highly bloated piece of software with many features and products tacked onto it. Realistically a lot of designers don't need the majority of the functionality and can do with just the backlog and kanban board.
What problems is the product solving and how is that benefiting you?
Managing workloads, tracking progress of individual projects. It benefits me with keeping up to date how we are tracking to timelines and if we are blocking any critical paths in the workflow.


    Mohammed Irfan P.

Jira is best in class all in one tool

  • December 01, 2021
  • Review provided by G2

What do you like best about the product?
It really helps in Project managemnet and the agile way of working features. The task management, follow-ups, bug reporting and linking with issues is just great. Kanban view and sprint planning is just awesome.
What do you dislike about the product?
In a limited feature edition, the features are really limited. I would like some features available from the full version be available in the limited feature (user with 10)
What problems is the product solving and how is that benefiting you?
Since I am using a limited edition, I would like to have some more features of the full version be made available. Though it has 14 days trail period but that really does not suits me :)


    Telecommunications

Flexible and Agile platform

  • November 30, 2021
  • Review provided by G2

What do you like best about the product?
Easy to search and navigate. The linkage and relationships within layers is excellent. Tracking and management is like a breeze
What do you dislike about the product?
Perhaps too much information can be overwhelming at times. Also, GUI is too simple and hence sometimes appears to be dull.
What problems is the product solving and how is that benefiting you?
Working on JIRA as a ticket based platform to resolve issues raised by various teams, engagement with stakeholder is easier within the platform
Recommendations to others considering the product:
Brilliant platform for product development


    Financial Services

JIRA

  • November 30, 2021
  • Review provided by G2

What do you like best about the product?
Interface, multiple integration and more with other SaaS products. Tentatively, to leverage JIRA as a customer management tool
What do you dislike about the product?
Need a robust dashboard, too many option services displayed on the homepage.
What problems is the product solving and how is that benefiting you?
Product management tool. Feedback and bugs ticket reporting. Visibility of milestones across teams.
Recommendations to others considering the product:
N/A


    Computer Software

One of the few tools that has been with us for very long time (and will stay longer)

  • November 30, 2021
  • Review provided by G2

What do you like best about the product?
Everything, we've been using jira in more than 6 years to manage technical teams. I love how easy is to setup a scrum and kanban boards and just get transparency for everyone.
What do you dislike about the product?
The latest features that they've been releasing seem quite weak, I don't see anything that makes me love the tool more. They're fine but seems that they've reached plateau.
What problems is the product solving and how is that benefiting you?
project management of technical problems


    Information Technology and Services

How Jira helps run a project

  • November 30, 2021
  • Review provided by G2

What do you like best about the product?
There are many features in Jira. Especially creating the sprints and tasks underneath and the expected delivery date is beneficial.
What do you dislike about the product?
Too many good things, hardly know them all!
What problems is the product solving and how is that benefiting you?
I create a task and save design and store technical details as well.
Recommendations to others considering the product:
To run a systematic organization, Jira is beneficial!


    Hospitality

Awesome to team-align

  • November 30, 2021
  • Review provided by G2

What do you like best about the product?
Practical and easy to use. Lots of filters and capabilities.
What do you dislike about the product?
Sometimes setting up for the first time is quite tedious
What problems is the product solving and how is that benefiting you?
Align teams in different places and with different specialities


    Cory S.

Software Support Review

  • November 30, 2021
  • Review provided by G2

What do you like best about the product?
It's an easy-to-use agile software where we can manage all our defects and change orders as well as our software sprints.
What do you dislike about the product?
There really isn't anything we dislike at the moment. We've been using Jira for many years as our Agile software and have no plans of changing as it works great.
What problems is the product solving and how is that benefiting you?
It's an all-in-one solution from creating support issues to escalating change orders and bugs. It makes it a smooth process from support to development.