Jira
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JIRA
What do you like best about the product?
JIRA is a powerful agile tool for bug tracking and issue management and has fantastic reporting and is highly customizable.
What do you dislike about the product?
There is nothing specific that I can point out that I dislike JIRA.
What problems is the product solving and how is that benefiting you?
We currently use JIRA to create channel pages for our clients and we also use it for accessibility issue tracking.
Jira core review
What do you like best about the product?
It is a goood product that can be ised across project for task management. It helps in planning, tracking and in reporting aspects.
What do you dislike about the product?
Jira core is a but slow so adding new features and management is a bit frustrating.
What problems is the product solving and how is that benefiting you?
We use it to manage project details. Better task management and reporting.
Jira review
What do you like best about the product?
The interface and easier to understand..
What do you dislike about the product?
I don't find anything wrong in this. Really loved it.
What problems is the product solving and how is that benefiting you?
* Creating Operational and productive issues which makes people track it.
* Better tracking experience.
* Better tracking experience.
A fantastic tool for managing ongoing software projects
What do you like best about the product?
The multiple views in Jira are great for managing projects - folks who want to see an overview of outstanding work can use the "Backlog" or "Roadmap," while team members who might be trying to balance their daily activities can look at the "Board" to plan their workload.
What do you dislike about the product?
Jira is a super flexible tool, but it can be a little frustrating in the beginning while trying to define and organize work item types. Jira doesn't have the concepts of "Epics" or work items that hold multiple features, so sometimes getting related features gathered together can be a bit of a training exercise.
What problems is the product solving and how is that benefiting you?
Jira allows us to plan our longer-term projects. We're able to prioritize and estimate work effort for the whole team and keep everyone involved in the loop. It also allows us to make it clear when definitions are not yet complete and holding up work for our designers or developers.
Best project management software period
What do you like best about the product?
Very easy to use. The buttons are easy to find. Lot of features such as timesheets and Sprint planning.
What do you dislike about the product?
Sometimes you have to dig deep to find what you're looking for
What problems is the product solving and how is that benefiting you?
Sprint planning
Better productivity was realized after this was implemented in the organization. This has led to less issues for our customers
Better productivity was realized after this was implemented in the organization. This has led to less issues for our customers
Recommendations to others considering the product:
Buy it. Better than others such as version one and rally
JIRA is excellent for managing projects, managing problem requests, and supporting our business
What do you like best about the product?
I administer JIRA on the problem resolution ticket side, the system makes it easy for our staff and customers to submit requests from our web page form. We then can have our help desk resolve our low-level problem requests, and escalate to support teams as needed. I am able to administer support team access and set up access groups. The reporting tool is easy to use and can customize the order and amount of data displayed. We are able to set up separate projects to contain tickets only associated with that project. The data flows and choices are managed easily by our system team, and I am able to maintain field choices on ticket fields at the project administration level that I handle. The system also ties to Confluence for documentation purposes and allows a knowledge base repository. The system communicates effectively by email also and allows security levels to control restricted internal technical messages between support teams, and open messages for the customer who submitted the ticket. JIRA helps our technical teams to track and resolve problems quickly.
What do you dislike about the product?
Some of the processes to set up the system ticket flows and functionality are complicated, and my boss and the system administrators manage those processes. They are able to train me on my Project Administration of the system from the second level Administration access under System Administration. I do not know the more complicated parts of the system as well as I would like, but this allows for growth in skill over time.
What problems is the product solving and how is that benefiting you?
We are able to manage system problems at various levels, report on tickets in the system, manage many projects, track our time spent on tasks performed and support our customers easily. JIRA allows us to run our business and easily keep our Customers satisfied. Our 8 counties of schools are able to use our JIRA for assistance as well as other schools from the whole state of Texas.
Jira as management of project work
What do you like best about the product?
1. We can manage projects of different type very easily
2. We can setup roles/ group and assign it to different projects
3. Every user will have different access
2. We can setup roles/ group and assign it to different projects
3. Every user will have different access
What do you dislike about the product?
1. It is expensive for small companies
2. Its cloud variant has some limitation comparision to server
3. Its cloud variant is more costly than server/data center variant
2. Its cloud variant has some limitation comparision to server
3. Its cloud variant is more costly than server/data center variant
What problems is the product solving and how is that benefiting you?
1. Managing project easier
2. Different workflows for each project
3. Email notification for update in jira project
4. Customization using different plugins in jira
2. Different workflows for each project
3. Email notification for update in jira project
4. Customization using different plugins in jira
Recommendations to others considering the product:
It is very good tool to implement for managing project work so every company should consider this tool
Daily use tool
What do you like best about the product?
I like the way I can keep track of the tasks assigned to the team.
What do you dislike about the product?
Sometimes I find the user interface a bit outdated
What problems is the product solving and how is that benefiting you?
We are using Jira to assign tickets to the developers. We have improved the way we control the development workflow
ticketing system made easy
What do you like best about the product?
The UI followed with the simplicity of the software
What do you dislike about the product?
There are small bugs sometimes which lead to dissatisfaction someway or another
What problems is the product solving and how is that benefiting you?
raising tickets to the concerned department, keeping it simple and easy and intuitive for all
Industry standard for good reason
What do you like best about the product?
Intuitive, powerful, great for product development
What do you dislike about the product?
Somewhat of a learning curve but that's to be expected with the amount of features.
What problems is the product solving and how is that benefiting you?
Clear, effective organization of sprints and product development. Being able to set goals, monitor them, and adjust.
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