Workato Enterprise Automation Platform
Workato, Inc.External reviews
766 reviews
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Robust Integrations and Flexibility, But Room for Improvement
What do you like best about the product?
Strong integration library and connectors. Works with many popular apps. Low code/no code approach. Offers governance, security, hybrid options, which matter for larger organisations. Beyond simple “if this then that”, it can embed AI, handle data orchestration, decision logic, etc.
What do you dislike about the product?
It’s expensive for smaller teams or heavy usage; pricing isn’t always transparent. Though low code, some advanced workflows or integrations still require technical expertise. There are few occasional performance or scaling issues, especially in complex data loads.Because we build on their “recipes” and connectors, moving off or switching platforms may be harder.
What problems is the product solving and how is that benefiting you?
It helps us connect different apps, systems and data & automate workflows between them, so no need to manually move data, write glue code, or rely on lots of one off scripts.
Useful Automation with Frustrating Limitations
What do you like best about the product?
I really appreciate Workato's ability to run short, uncomplicated Python scripts (without the ability to download packages). This feature significantly simplifies workflow compared to relying solely on commonly used functions, making my tasks much easier. The capacity to manipulate data frames directly and efficiently eliminates the need to spend extra time on data aggregation or filtering, streamlining my operations and enhancing productivity.
What do you dislike about the product?
I find that iteration doesn't work smoothly in Workato, which can disrupt the flow of automations. The full output being clipped is another frustrating limitation, as it prevents me from accessing all the data I need for comprehensive analysis. Additionally, I encounter many bugs frequently, which adds to the frustration. The way folder names are related to roles feels restrictive and not intuitive. Overall, my experience working with Workato is less favorable compared to Make.com, which I previously used. The initial setup was also challenging; single sign-on (SSO) didn't function initially, leading to numerous try-outs and migration issues. also, their internal debugger doesn't work all the time.
What problems is the product solving and how is that benefiting you?
I use Workato for automations and integrations, simplifying app combinations and data manipulation without manual data aggregation or filtering.
Workato: the most efficient system for increasing your business productivity.
What do you like best about the product?
Workato is a reliable and advanced system that offers the most efficient digital resources to quickly increase your work productivity rates, facilitating the automation of workflows and processes.
In addition, Workato stands out for the compatibility and digital integration of all its functions, allowing for rapid adoption of its work elements into each of your work applications.
In addition, Workato stands out for the compatibility and digital integration of all its functions, allowing for rapid adoption of its work elements into each of your work applications.
What do you dislike about the product?
I am satisfied with Workato's digital features and resources, I think it is a high performance technical system that facilitates the execution of my technical operations.
What problems is the product solving and how is that benefiting you?
Workato has allowed me to advance my professional career by offering me better results for each of my work activities, automating repetitive work processes and improving the final results of all my professional projects.
Simple and Supportive, But Needs Better Error Info
What do you like best about the product?
Its simpleness, support level and availability
What do you dislike about the product?
Not enough information for recipe errors
What problems is the product solving and how is that benefiting you?
Integration between multi platforms and app
Effortless Automation and Seamless Integration with Workato
What do you like best about the product?
1. “It’s easy to use and connects all our systems seamlessly.”
2. “Powerful automation without needing heavy coding.”
3. “Great for streamlining workflows and saving time.”
4. “Simple interface, strong integrations, and reliable performance.”
5. “Makes complex business processes run effortlessly.”
2. “Powerful automation without needing heavy coding.”
3. “Great for streamlining workflows and saving time.”
4. “Simple interface, strong integrations, and reliable performance.”
5. “Makes complex business processes run effortlessly.”
What do you dislike about the product?
There is not anything to dislike about workato
What problems is the product solving and how is that benefiting you?
connecting the netsuite and saleforce api and making etl and loading data into sql server on Prem!
Powerful Automation Platform That Connects Everything Seamlessly
What do you like best about the product?
What I like most about Workato is how simple it makes complex automation. You can connect dozens of apps and data sources without writing heavy code, and the drag-and-drop interface is intuitive enough for non-developers while still offering depth for technical users. The library of pre-built recipes saves a lot of time, and the integration capabilities are top-notch — it connects smoothly with CRMs, ERPs, cloud tools, and internal systems. Their customer support team is responsive and proactive, which really helps when testing or scaling automations. I use Workato daily to streamline repetitive workflows, and it’s now a core part of our operations.
What do you dislike about the product?
The platform is very capable, but managing complex multi-step automations can feel overwhelming at first. Some of the advanced error-handling and condition logic requires a bit of trial and error to master. It’s also worth noting that performance can dip slightly when dealing with very large data volumes, though this is rare.
What problems is the product solving and how is that benefiting you?
Workato helps us eliminate manual, repetitive tasks and keeps our systems perfectly synchronized. Before, we had to move data manually between CRMs, spreadsheets, and analytics tools — now everything happens automatically. It has saved hours of work every week, reduced errors, and improved communication between teams. Thanks to its real-time data sync and workflow automation, decisions are made faster and with more accuracy.
Workato Makes Complex Automations Easy and Saves Hours Daily
What do you like best about the product?
Workato is incredibly intuitive and flexible — it makes automation setup smooth even for complex workflows. The interface is clean and logical, integrations are vast, and the documentation is easy to follow. I use it daily for backend and customer support automations, and it saves hours of manual work.
Ease of Use: Excellent, even for non-developers.
Ease of Implementation: Quick to set up and easy to maintain.
Customer Support: Fast and helpful when you get stuck.
Number of Features & Integrations: Huge — Workato connects with almost everything I need (APIs, Intercom, Slack, SQL, etc.).
Ease of Use: Excellent, even for non-developers.
Ease of Implementation: Quick to set up and easy to maintain.
Customer Support: Fast and helpful when you get stuck.
Number of Features & Integrations: Huge — Workato connects with almost everything I need (APIs, Intercom, Slack, SQL, etc.).
What do you dislike about the product?
What do you dislike about Workato?
The For Each loop logic needs extra attention — if data mapping is slightly off, the job may fail in the middle of execution, and it’s not always obvious which item caused it since iterations aren’t fully visible in logs. Also, depending on “On Error” settings, the rest of the process might stop entirely. Still, these are minor drawbacks compared to the overall functionality and ease of use.
Ease of Integration: Great overall, just requires accuracy in more complex scenarios.
The For Each loop logic needs extra attention — if data mapping is slightly off, the job may fail in the middle of execution, and it’s not always obvious which item caused it since iterations aren’t fully visible in logs. Also, depending on “On Error” settings, the rest of the process might stop entirely. Still, these are minor drawbacks compared to the overall functionality and ease of use.
Ease of Integration: Great overall, just requires accuracy in more complex scenarios.
What problems is the product solving and how is that benefiting you?
Workato handles a wide range of use cases — from complex data processing to API requests, attribute updates, and workflow orchestration. Depending on the scenario, it can automate almost anything: trigger actions via webhooks, run scheduled processes, or handle multi-step automations with conditional logic. Its built-in tools make it easy to process incoming data (for example, with Python) and pass only the needed, formatted information to APIs.
This flexibility significantly reduces manual work, speeds up operations, and ensures data consistency across systems.
This flexibility significantly reduces manual work, speeds up operations, and ensures data consistency across systems.
Fast, flexible iPaaS for real business workflows
What do you like best about the product?
The customer support team is exceptional. It’s easy to reach a real person, they understand real-world use cases, and they give concrete fixes and not boilerplate. When I’m stuck, I get quick, knowledgeable help that gets the job moving again.
What do you dislike about the product?
The Academy and official resources don’t mirror real project complexity. Most examples are simplified and skip topics like large-file batching, multi-stage exception handling, lookup-table strategies, or nuanced HTTP/auth patterns. It’s fine for basics, but when building production pipelines, you quickly outgrow the examples and have to rely on support or trial-and-error.
What problems is the product solving and how is that benefiting you?
We automated a manual AP ingest process. Workato picks up CSVs from SFTP/SharePoint, parses and cleans the data, validates against lookup tables, routes exceptions for review, and then creates Bills in Acumatica. This cut spreadsheet work, reduced data entry errors, added an audit trail, and shortened invoice cycle time without adding headcount.
Welcome
What do you like best about the product?
The low-code/no-code platform offers an intuitive drag-and-drop interface for creating integrations, which makes automation more accessible to a broader range of users within an organization.
What do you dislike about the product?
There are hidden costs to consider, such as premium connectors, additional concurrency, and other specialized modules. These extras can drive up the overall expense, so it's important to budget carefully.
What problems is the product solving and how is that benefiting you?
Workato delivers strong performance and scalability, with users noting its reliability and speed, especially when managing high-volume data processes. Thanks to its cloud-native architecture, the platform supports instant and virtually unlimited scaling.
Well crafted for a rounded experience
What do you like best about the product?
I appreciate how easy it is to use. Personally, I really like being able to find everything I need in one place, and Workato excels at providing that convenience.
What do you dislike about the product?
Perhaps they could consider incorporating additional graphics and adopting terminology that feels more friendly and approachable.
What problems is the product solving and how is that benefiting you?
This tool makes it much easier for me to complete my tasks. I appreciate being able to manage several things at the same time. The user-friendly design is something I really enjoy. I also find the helpful prompts valuable, as they guide me directly to where I can resolve my task-related questions.
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