Sales Hub Enterprise
HubSpotExternal reviews
10,017 reviews
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Robust Insights but Steep Learning Curve
What do you like best about the product?
I really appreciate the level of insights that we can gather with HubSpot Sales Hub, as those insights are largely actionable. I find value in the ability to generate, monitor, and follow up with new contacts who may be more likely to buy, which really helps our team.
What do you dislike about the product?
HubSpot requires a great deal of training and learning in order to reach a point where the capabilities are being used adequately. Without support, it can be overwhelming. Setup was initially easy. However, learning and expanding the functionality and capabilities was daunting.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to improve lead conversion and automate nurturing. It helps generate and track new contacts, providing actionable insights that enhance follow-ups and increase our contact list.
Highly Customizable but Needs Improved Client Data Management
What do you like best about the product?
I like HubSpot Sales Hub because it provides excellent organization and total customization for each deal. This level of customization is critical for us because we have a very unique business. No other provider offers this level of customization, which is really important since we're not a standard business, like selling cars. Additionally, we switched to HubSpot Sales Hub from Pipedrive because it provides us with a lot of data around our website, KPIs, and email marketing campaigns.
What do you dislike about the product?
I think one of the concerns is when there are multiple parties involved from the client side or the customer side with their own phone numbers and their own email addresses. HubSpot Sales Hub needs to improve upon its ability to collate all of that information correctly into the correct client record.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for collating and organizing reservations for short-term commercial real estate. It provides excellent organization and total customization, which is critical for our unique business.
A Clean, All in One Sales Tool That Keeps Things Moving
What do you like best about the product?
What I like most about HubSpot Sales Hub is how everything is in one place. Instead of jumping between different tools, I can manage contacts, track deals, send emails, and see activity all in a single platform, which makes things way more efficient.
It’s also really easy to use compared to a lot of other sales tools. The interface is clean and intuitive, so it doesn’t take forever to figure things out or train new people.
It’s also really easy to use compared to a lot of other sales tools. The interface is clean and intuitive, so it doesn’t take forever to figure things out or train new people.
What do you dislike about the product?
One downside is that it can get pretty expensive once you start needing more advanced features or adding more users. What begins as something simple and accessible can end up scaling in cost fairly quickly, which can be frustrating as your needs grow.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub has helped solve a lot of the chaos that comes from managing sales across too many different tools. Before, things like emails, follow-ups, deal tracking, and notes were all scattered, which made it easy for things to fall through the cracks.
Excellent Client Communication Tracking in One Place
What do you like best about the product?
The most useful feature is the ability to track all communications with clients and even calls. Which is very helpful when trying to figure out what exactly was said with said clients
What do you dislike about the product?
Sometimes the emails dont log with gmail and that can be a hassle
What problems is the product solving and how is that benefiting you?
All CRM problems, makes communication and detailed client info easy to read and connect
Easy to Use and Simple to Navigate—No Third-Party Team Needed
What do you like best about the product?
It’s easy to use and makes it simple to find what you need. Customers can also use it within reason without needing a third-party implementation team.
What do you dislike about the product?
Using agents can get expensive very fast
What problems is the product solving and how is that benefiting you?
Sales pipeline management is what I use this for, and it’s the best solution I’ve found for that. It also works well for outbound cadencing and for staying on top of proposal follow-up.
Versatile Tool with Excellent Sales Pipeline Visibility
What do you like best about the product?
I like how easy to use HubSpot Sales Hub is, and the integrations just fit in seamlessly. It's quick and easy for salespeople to access from their phones or mobile, enabling them to mark information down and see the status of items moving through the pipeline. The intuitive interface makes it mostly sensible once you navigate through the setup logic.
What do you dislike about the product?
Feels that everything is an additional add-on to get it to work. We really wanted to tie in our client feedback and it was very limiting in the ways that we were able to tie in client feedback. We could not send evaluations directly from individual members within our team, nor could we send a feedback survey to multiple members on a project. Projects are quite large, so we yield quite a lot of different people within a company. And the feedback hub within HubSpot is tied to a single user. And so it does feel like every additional feature you want to add can be a bit cumbersome.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to track leads, sales proposals, and their status in our pipeline, giving us clear visibility and a single source of truth on won projects and their values.
Keeps Our Sales Pipeline Organized and Progress Easy to Track
What do you like best about the product?
HubSpot helps keep our sales pipeline organized, with several options for visualizing information and continuously tracking the team’s progress throughout the process.
What do you dislike about the product?
In my opinion, there aren’t many downsides. The only one I can think of is that you need to spend a few days getting proficient in HubSpot before you can really get the full value out of it.
What problems is the product solving and how is that benefiting you?
Organizing the sales and expansion pipelines.
All-in-One Sales Platform That’s Easy to Use and Boosts Productivity
What do you like best about the product?
What I like most is how it brings the entire sales process into one easy-to-use platform. It makes it straightforward to track leads, manage pipelines, automate follow-ups, schedule emails, and view customer interactions in real time. The interface is clean and user-friendly, so teams can get up and running quickly without a steep learning curve. I also appreciate the reporting dashboards and integrations, which help boost productivity and provide clear visibility into sales performance.
What do you dislike about the product?
Some advanced features, customization options, and reporting tools are locked behind higher-tier plans, which can get expensive as a team grows. There’s also a learning curve when you’re setting up more complex workflows or automation.
What problems is the product solving and how is that benefiting you?
It solves the challenge of managing leads, follow-ups, and sales activities that are otherwise scattered across spreadsheets, emails, and multiple tools. By centralizing everything in one platform, it makes the whole process easier to track and stay on top of.
Love how integrated it feels!
What do you like best about the product?
What I love most about Hubspot is how integrated it can become with your whole team and audience. I can access CRM, email, and pipelines all in one space, which makes work much easier.
What do you dislike about the product?
Some features are behind paywalls of extended tiers, which make it difficult to access the full scope of what the Hub can do.
What problems is the product solving and how is that benefiting you?
It's helping our team solve the issue with processes being scattered among different tools. With Hubspot, we can see all leads, funnels, CRM, and emails all in one space.
Simple Yet Powerful: HubSpot Sales Hub Streamlines a Structured Sales Process
What do you like best about the product?
What I like most about HubSpot Sales Hub is how it balances simplicity with power:
All-in-one workspace – contacts, deals, emails in one place
Automation – saves time on follow-ups and workflows
Clear pipeline visibility – easy tracking and forecasting
Built-in sales tools – email tracking, scheduling, calling
Bottom line: it’s easy to use but still powerful enough to run a structured sales process.
All-in-one workspace – contacts, deals, emails in one place
Automation – saves time on follow-ups and workflows
Clear pipeline visibility – easy tracking and forecasting
Built-in sales tools – email tracking, scheduling, calling
Bottom line: it’s easy to use but still powerful enough to run a structured sales process.
What do you dislike about the product?
Gets expensive quickly – pricing jumps sharply with more users, contacts, and advanced features
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves key sales execution problems like:
Fragmented tools & data → everything (emails, deals, calls) in one system
Manual admin work → automation handles follow-ups, logging, task creation
Missed follow-ups / stalled deals → workflows keep deals moving
Poor pipeline visibility → real-time tracking and forecasting
Guesswork in prospecting → AI prioritizes high-quality leads
How that benefits me:
More time selling, less admin
Faster response to leads → higher conversion
Clear view of pipeline → better decision-making
Consistent process → fewer deals slipping through
Better productivity overall (teams close more deals faster)
Fragmented tools & data → everything (emails, deals, calls) in one system
Manual admin work → automation handles follow-ups, logging, task creation
Missed follow-ups / stalled deals → workflows keep deals moving
Poor pipeline visibility → real-time tracking and forecasting
Guesswork in prospecting → AI prioritizes high-quality leads
How that benefits me:
More time selling, less admin
Faster response to leads → higher conversion
Clear view of pipeline → better decision-making
Consistent process → fewer deals slipping through
Better productivity overall (teams close more deals faster)
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