Sales Hub Enterprise

What do you like best about the product?

Complete, good CRM with good data management, task categorization, video recording and transcripts and good tracking and reporting

What do you dislike about the product?

The LinkedIn Sales Nav integration could be more polished. Right now, it doesn’t track certain activities (such as requests), and it also doesn’t connect or relay sequence messaging to the relevant LISN task.

What problems is the product solving and how is that benefiting you?

It helps me build sequences, with good reporting on activity and engagement, and keep track of flows and outstanding tasks, while also giving me a robust overview of my book of accounts.

What do you like best about the product?

I like using HubSpot Sales Hub as a CRM, it tracks our sales pipeline and supports email flows and customer interactions. It helps us work with the whole customer department in one central tool, so everyone can see the contact we've had with customers. I really enjoy the pipeline building feature, as it's my favorite part, and I appreciate automated sales drips.

What do you dislike about the product?

I often notice small things that aren't possible. For example, contact details are not automatically updated in company details.

What problems is the product solving and how is that benefiting you?

HubSpot Sales Hub helps us centralize our customer department, enabling everyone to see contact history. It supports prospecting and consolidates all our data in one place.

What do you like best about the product?

Prospecting Workspace: A dedicated environment for reps to manage leads, tasks, and outreach activities.
Deal Management & Pipeline: Customizable, drag-and-drop pipelines with automated stages and forecasting to track revenue.

What do you dislike about the product?

Pricing and Tiers
HubSpot Sales Hub offers tiered pricing based on functionality, with options for professional and enterprise needs.
Sales Hub Professional: ~$90/user/month.
Sales Hub Enterprise: ~$150/user/month.
Additional Seats: ~$45-$75/month depending on the tier.

What problems is the product solving and how is that benefiting you?

Costly Scaling: Costs increase sharply as contact numbers grow or as companies move to Professional/Enterprise tiers.
Limited Customization: Can struggle with highly complex, custom sales org structures or specialized territory management.

What do you like best about the product?

All information in one place. Easy to follow and very user friendly.

What do you dislike about the product?

Even though HubSpot is flexible, some users feel constrained by how deals, pipelines, or task workflows can be customized — especially compared to tools like Salesforce or Pipedrive.

What problems is the product solving and how is that benefiting you?

No more lost leads or missed follow-ups — everyone on the team sees the same information.

What do you like best about the product?

What I like most about HubSpot Sales Hub is that it centralizes my entire prospecting workflow in one place. As a BDR, I rely heavily on activity tracking, email sequences, and reminders, and Sales Hub makes staying on top of follow-ups almost foolproof. Automatic email logging, along with real-time notifications when a prospect opens an email or clicks a link, helps me time my outreach more effectively and improve response rates.

The combination of sequences and the task queue is especially valuable because it gives structure to my day and helps ensure no lead slips through the cracks. I also appreciate how easy it is to review a contact’s full interaction history before calling; it makes my conversations feel more personalized and less like I’m reading from a script.

Overall, it reduces time spent on manual updates and lets me focus more on meaningful conversations instead of CRM administration.

What do you dislike about the product?

One thing I dislike about HubSpot Sales Hub is that some basic sales features feel locked behind higher-tier licenses, especially advanced reporting, more flexible sequence customization, and deeper automation. As a BDR, having clearer visibility into performance metrics and more granular activity insights would really help me optimize outreach, but that level of detail isn’t always easy to access.

Another challenge is that the task queue and notifications can get cluttered when I’m working a high volume of leads, which sometimes makes it harder to prioritize what to tackle first. And while the platform is generally user-friendly, bulk actions, ike editing multiple contacts at once or managing sequences at scale, can feel time-consuming compared to more sales-focused CRMs.

Overall, it’s a great tool, but scaling workflows for high-volume outbound would be smoother if these areas were easier to manage.

What problems is the product solving and how is that benefiting you?

HubSpot Sales Hub solves the problem of scattered prospecting efforts and manual follow-ups by centralizing all sales activities in one platform. It keeps contact information, email conversations, call logs, tasks, and deal stages organized and easily accessible.

For me as a BDR, this benefits me by ensuring no lead slips through the cracks. The sequences and task reminders help me stay consistent with follow-ups, while email tracking and engagement notifications allow me to time my outreach more effectively. It also reduces manual data entry through automatic logging, which saves time and lets me focus more on building relationships rather than CRM admin work.

Overall, it improves productivity, visibility, and follow-up discipline — directly impacting response rates and pipeline contribution.