Sales Hub Enterprise
HubSpotReviews from AWS customer
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Powerful Relationship Builder, But Steep Learning Curve
What do you like best about the product?
It is easy to make a list of things to do each day. Activities that allow me to build and grow relationships with my customers. It's my Rolodex of the future. We use HubSpot daily, it's become a powerful team for my team and I.
What do you dislike about the product?
Wow. There is so much to learn. So it's not really HubSpot that I dislike, just so complex that it's easy to lose sight of what is most important. An academy is provided to help ease implementation it's just more general and some times not specific enough.
What problems is the product solving and how is that benefiting you?
HubSpot is just that a central hub for interaction and information. When team members take time away we can help their customers know they are being taken care of because of the tracking that is available in HubSpot. We don't drop a lot of balls with this platform.
Great Product
What do you like best about the product?
There are many different features, like track if someone opens or clicks on emails, schedule out emails to go at certain times, templates for consistently used emails, and even models to send emails based on criteria I set. I use HubSpot almost every day.
What do you dislike about the product?
It can run very slowly at times, to the point where it becomes unusable. There can almost be too many options, with not a great way to organize. There isn't a way to custom filter tasks and workflows is really hard to find what exactly I need to do to do what I want.
What problems is the product solving and how is that benefiting you?
It's solving how to keep track of all my email conversations and knowing when to follow up.
HubSpot Sales Hub: Our New Central Point of Truth
What do you like best about the product?
I appreciate HubSpot Sales Hub for its ease of use and intuitive design, which makes it accessible even for those less familiar with digital platforms. The seamless integration with other systems, such as our finance platform for invoicing and our exhibition floor plan tool, significantly enhances our operational efficiency. I find the built-in calling system and the ability to run reports directly from HubSpot particularly helpful, providing valuable insights and improving our sales strategy. The single point of truth provided by HubSpot, by integrating Sales and Marketing Hubs, ensures clarity and consistency across our business processes, reducing the need for multiple systems and thereby saving resources. I enjoy the new AI enrichment features and look forward to utilizing them more. The flexibility of being able to interact with various platforms and tools like Google Sheets and Qualify adds to the adaptability and functionality of HubSpot Sales Hub. Overall, this system meets our needs effectively, streamlining our operations and enhancing our sales productivity.
What do you dislike about the product?
I feel that the UI changes too often, with small changes and things being renamed frequently, which can be disruptive. Specifically, the handling of 'leads' has been changed multiple times, causing confusion. Additionally, the inability to upload leads directly is a limitation; currently, I have to upload contacts and then assign them to leads through workflows, which I find cumbersome. I would like to see leads structured in the same way as other objects like deals, contacts, and companies for consistency. Additionally, the limitation of not being able to view dashboards outside of HubSpot, without a HubSpot account, restricts our ability to display data seamlessly throughout our offices.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub centralizes our data, simplifying integrations and enhancing clarity and consistency, which reduces costs and increases business efficiency.
Innovative Contact Features, But Needs a Faster Lite Version
What do you like best about the product?
I loved the new features of viewing your contacts on board, that's a game changer!
What do you dislike about the product?
There should be a lightening version like others offer because it appers to be slow sometimes.
What problems is the product solving and how is that benefiting you?
Hubspot saves a lot of time and effort for my sales team and helps keeps us a track of every important action.
Customizable Pipelines Shine, But Automation Needs Improvement
What do you like best about the product?
That you can customize fields for each partner, and manage sales processes through the different pipelines.
What do you dislike about the product?
The automations. They are quite difficult to set in place, and oftentimes don't work well.
What problems is the product solving and how is that benefiting you?
Tracking emails from my colleagues, so the handover within the team is very smooth. Reminding us when we have to check-in with a partner, or when a deal still isn't closed. Getting an overview of what package each client is buying from us and for what price.
Great Email Tracking, But Property Setup Needs Improvement
What do you like best about the product?
Visibility on emails sent from previous team members, notes, and tasking
What do you dislike about the product?
It is not user intuitive when making properties.
What problems is the product solving and how is that benefiting you?
I love learning about new features in the Hub Hugs. I was thrilled to see new features for quoting and have encouraged our company to utilize.
User-Friendly Interface, But Troubleshooting Can Be Challenging
What do you like best about the product?
The user interface is very friendly and deals are easy to create and manage
What do you dislike about the product?
Hard to fix things on your own, customer service is great, but some fixes aren't intuitive.
What problems is the product solving and how is that benefiting you?
We needed one place to house all of our sales progress and exchanges, Hubspot was the answer
Streamlined Efficiency with Seamless HubSpot Integration
What do you like best about the product?
I appreciate HubSpot Sales Hub for its comprehensive user support and efficient guidance during setup, which was greatly facilitated by the company's representative. This made it easy for me to optimize the different capabilities of the platform. I love how HubSpot helps in keeping me organized and on track with my daily activities, primarily through its task function. The sequences feature is another favorite, as it ensures I meet each day's activities comprehensively. These functionalities help me stay organized, follow up efficiently, and enhance my productivity. Additionally, I enjoy how seamlessly HubSpot integrates with other tools like Gong and Sales Navigator, making my workflow smooth and efficient. Its collaborative aspect is also crucial as it keeps everyone in my company on the same page. Overall, HubSpot Sales Hub covers all our current needs, which makes it a reliable tool for our daily operations.
What do you dislike about the product?
I think just making the search function a little bit better. And maybe that comes with the new AI features that they're releasing.
What problems is the product solving and how is that benefiting you?
I find HubSpot Sales Hub helps me stay organized and on track with tasks and follow-ups, simplifying my sales operations. The seamless integration with tools like Gong and Sales Navigator enhances my workflow.
Unified CRM and Sales Stack, But Pricing Needs Improvement
What do you like best about the product?
unified CRM + sales stack, deal-tracking
What do you dislike about the product?
cost & pricing issues, customisation etc
What problems is the product solving and how is that benefiting you?
HubSpot sales hub helps me centralize my sales process-from lead capture to deal closing, in one platform. it solves problems like scattered customer data, missed follow-ups, and lack of visibility into sales performance. As a result, i save time, improve team coordination, and close deals more efficiently
Streamlines Sales Data, But Integration Needs Work
What do you like best about the product?
I find HubSpot Sales Hub incredibly valuable for providing a comprehensive overview of the sales pipeline. This feature helps me keep track of various stages effectively. I also appreciate the ease of exporting data, which allows me to utilize this information effectively in go-to-market strategies. The straightforward setup process was a relief, as it wasn’t challenging at all, allowing for an efficient start. Additionally, I leverage the data capabilities, which would prompt me to repurchase the service. These aspects together make my experience with HubSpot Sales Hub smooth and efficient, ultimately backing up my decision to recommend it with a score of nine.
What do you dislike about the product?
I find the process of signing in to HubSpot itself to be problematic. Additionally, integrating apps from end to end feels like a hassle.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub provides a full-stack overview for my sales pipeline and facilitates data export, which aids in go-to-market activities.
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