Sales Hub Enterprise
HubSpotExternal reviews
10,017 reviews
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Streamlines Sales Processes, But AI Chat Needs Improvement
What do you like best about the product?
I use HubSpot Sales Hub for deal management, pipeline, and finding leads. It makes it easier to stay in control and have an overview. I really like its ease of use, and the workflows are a big plus as they save me time.
What do you dislike about the product?
The customer-facing AI chat module is bad, with issues such as hallucinations and being too generic.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub makes it easier to stay in control and have an overview. Workflows save me time.
Easy-to-Navigate Features, Great First Experience with Hubspot
What do you like best about the product?
I like the ease of the features it provides. It also is easy to navigate.
What do you dislike about the product?
This is my first time using Hubspot, so far I have no dislikes.
What problems is the product solving and how is that benefiting you?
It is allowing me to access my clients easily
Easy to Use and Keeps Me Organized and on Track
What do you like best about the product?
It’s easy to use, and it helps keep me on track with calls, follow-ups, and other tasks.
What do you dislike about the product?
Nothing to complain about—I love it! It’s a great tool that helps me stay organized and keep everything in order.
What problems is the product solving and how is that benefiting you?
My follow-ups are something I often lose track of when I get busy and forget about them. Hubspot is always there to remind me, which helps me stay on top of things.
Keeping Sales Organised and Teams Aligned
What do you like best about the product?
I really value how clearly everything is structured in HubSpot Sales Hub. The sections are intuitive, so information does not get lost or buried, which makes it easy to stay organised and efficient. I also appreciate how well it integrates with the other tools I use, allowing for a smoother and more connected workflow.
What do you dislike about the product?
At times, I find that HubSpot Sales Hub could offer more flexibility to fully adapt to some specific workflow needs. That said, the team has been very open to feedback, and I appreciate their willingness to communicate and suggest alternative solutions when limitations come up.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps streamline and standardise our workflows, which has a direct impact on efficiency across the team. It is very easy to set up and share workflows, so everyone is aligned on processes and expectations. This is especially valuable for onboarding, as new hires can quickly get up to speed and start contributing almost from day one without a steep learning curve.
Effortless CRM with Powerful Integration
What do you like best about the product?
I really like how easy it is to use HubSpot Sales Hub, and it has lots of features that accommodate business expansion. In sales pipeline management, it allows us to focus on the highest value targets and track them through completion. It's also great that it's integrated with other tools like Chili Piper and Google.
What do you dislike about the product?
Can't think of anything
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for organizing and managing the sales pipeline. It helps us focus on high-value targets and track them through completion with ease.
HubSpot Sales Hub Streamlines Sales with Automation and Clear Reporting
What do you like best about the product?
I like best about HubSpot Sales Hub how it brings everything into one place, making the sales process much more organised and efficient. It’s easy to track interactions with customers, manage deals, and automate repetitive tasks, which saves time and reduces mistakes. The reporting tools are also really useful because they give clear insights into performance, helping teams make better decisions. Overall, it simplifies sales work and helps build stronger relationships with customers.
What do you dislike about the product?
One thing I dislike about HubSpot Sales Hub is that some of its more advanced features are only available in the higher-priced plans, which can make it expensive for smaller businesses or individuals. It can also feel a bit overwhelming at first because there are so many tools and options to learn. Additionally, certain customisation options and reporting features can be limited unless you upgrade, which might be frustrating for users who want more flexibility.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves the problem of disorganised sales processes by bringing all customer information, communication, and deal tracking into one central place. This means I don’t have to switch between different tools or worry about losing important details. It also helps automate repetitive tasks like follow-ups and data entry, which saves time and lets me focus more on building relationships with customers. Overall, it makes the sales process more efficient and helps me stay organised, which improves productivity and results.
All Client Info in One Place—Easy to View at a Glance
What do you like best about the product?
Because everything is kept in one place, it’s easy to see all the information for a single client at a glance.
What do you dislike about the product?
The pricing feels a bit on the high side, especially for the Enterprise or Professional plan.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub is fundamentally a productivity and visibility engine. It helps me stay organized, and it also makes it easier to find all the information I need in one place.
Centralized CRM with Complex Workflow Setup
What do you like best about the product?
I like the unified CRM view of HubSpot Sales Hub because it brings our customer data, communication history, and deal activity into one place. This makes it easy to manage relationships and track progress effectively. The platform centralizes information, improves visibility, and automates key processes, which makes deal management more efficient.
What do you dislike about the product?
Some advance workflow setup and customization can feel a bit complex at first and require time to configure properly for specific business needs. It would be helpful to have more intuitive setup guidance for advance automation and a faster way to customize workflow for specific sales processes without needing extensive configuration.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to centralize customer data, improve visibility, and automate key tasks, making deal management more efficient.
Satisfaction with Simplicity
What do you like best about the product?
I really find HubSpot Sales Hub easy to use. I've used other CRMs before, like Salesforce, and while they have their benefits, HubSpot stands out for its simplicity from a user perspective, which is probably my favorite part. Adding products to deals and customizing prices and discounts is super easy for me. I also value how I can view my deals and set up tasks easily within HubSpot. I get email notifications about tasks and can see them directly in the CRM. These features are probably the ones I value the most.
What do you dislike about the product?
Sometimes I've noticed a bit of a load time issue when I, for instance, close a deal. It may take a few minutes for my target to update on the forecast section of HubSpot. Perhaps that's an internal automation that's causing that lag time, but I would say that's something that I don't love about it.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps me keep on top of tasks, see where I'm at quota-wise each month or year, easily manage accounts and contacts, and work deals in an organized way.
Unintuitive and Clunky, with Limited AI and Interconnectivity
What do you like best about the product?
Interconnected with the other hubs - marketing, CRM etc
What do you dislike about the product?
very unintuitive, clunky, limited AI functionality, limited interconnectivity
What problems is the product solving and how is that benefiting you?
sales sequences - sainvg sales people time
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