Reviews from AWS customer

2 AWS reviews
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  • 4 star
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  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Freddy B.

A great looking all in one solution

  • April 29, 2022
  • Review provided by G2

What do you like best about the product?
Hubspot is so easy to use that it's almost ridiculous. Our organization left Salesforce for Hubspot and we don't regret it for a second. I have compared Salesforce to Microsoft and Hubspot to Apple. In terms of functionality, you can find much more in Salesforce, it is simply a broader product, but in terms of user experiance, Hubspot is 12 steps ahead. For most organizations, it is more important that things are simple and easy to manage. That takes less effort and time.
What do you dislike about the product?
Hubspot is fantastic but it also has a legacy as a B2B tool. If you are looking, as I did, for a tool that also works for B2C, you will need to bend Hubspot a little so it does what you want it to do and that requires a bit of thinking power from your side.

Then there is one other thing that bothers me now that we have been working with the system for 6 months. For some reason, Hubspot does not use time as a data point, only dates. It can complicate certain processes and create some headaches when it comes to troubleshooting in a startup process. However, it is a disadvantage you can live with if the system streamlines your everyday life.
What problems is the product solving and how is that benefiting you?
Streamlining a sales flow that was way too complicated before and hard to grasp. We have also leveraged automation in a way so we free up time for our sales team. That gives them more time to do sales calls which in turn generates a higher income for us.
Recommendations to others considering the product:
If you are looking for a great, easy to use Sales solution then you won't make a bad choice by going with Hubspot.


    Shaneel C.

Great Software for Businesess

  • April 29, 2022
  • Review provided by G2

What do you like best about the product?
It User Friendly and also breaks down every detail that you need.
What do you dislike about the product?
There's not much to dislike, actually, there's none on my end!
What problems is the product solving and how is that benefiting you?
Break down my customer's Location - Eg - Country, City, State and also can be broken to the finest detail
Recommendations to others considering the product:
Great CRM tool and easy support


    Angelika S.

I recommend

  • April 29, 2022
  • Review provided by G2

What do you like best about the product?
I like a relatively intuitive way of recording information on contact and on the deal. The dashboard and reports are fairly transparent, although there are still a few features missing that would facilitate sales analysis. I also like that improvements and changes are constantly being made.
What do you dislike about the product?
I do not like changes that lead to an increase in the subscription, although so far they were free, for example HubSpot calling. Another difficult fact is that the contacts that arise cannot be checked by phone number, only by e-mail, which makes work much more difficult. And I don't like list membership and workflows limits.
What problems is the product solving and how is that benefiting you?
Thanks to Hubspot, it is easier for my salespeople to account for their work, you can visualize their results using reports and automate some of the work. The level of work has improved significantly, we have extensive possibilities, but we always have to comply with the limits in Hubspot.
Recommendations to others considering the product:
To know the exact work system of people who will work in Hubspot sales Hub.


    Computer Software

It is a very nice tool, but I would like to have more freedom when it comes to filter out users

  • April 29, 2022
  • Review provided by G2

What do you like best about the product?
It is a powerful tool that allow you to save A LOT of time, and that means everything for me.
What do you dislike about the product?
Difficulty to have full control of the people that you want to target if you run the same sequences on a recurrent basis. Impossibility to clone quotes and deals
What problems is the product solving and how is that benefiting you?
I can optimise my company's sales processes and put sales on autopilot. Eg. I closed 10 deals without even talking to customers. The power of automated sequences!
Recommendations to others considering the product:
It is a powerful tool that, if used with wisdom, can do miracles from a sales perspective.


    Retail

At the beginning there are some hitches to solve, then it become better, it's a little stiff

  • April 29, 2022
  • Review provided by G2

What do you like best about the product?
Improve flexibility among sector such as in sequences you can't extract directed lists of contacts
What do you dislike about the product?
sequences contacts and lists, there are problems to recover files in documents and links
What problems is the product solving and how is that benefiting you?
I have in my contacts all the information I need, good tasks and linking contacts and companies
Recommendations to others considering the product:
It's a good CRM, it could be better with major flexibility


    marcel s.

BEST EVER

  • April 29, 2022
  • Review provided by G2

What do you like best about the product?
The system is so easy to work on , very user freindly and accurate. It is a very safe and confidentional site which leaves you very satisfied once your work is completed.
What do you dislike about the product?
Hubspot is not really a application you can dislike due to the above comments of it being one of the best and easiest programmes i have ever worked on and will advise anybody to use it.
What problems is the product solving and how is that benefiting you?
With hubspot i can identify exactly what needs urgency and not at specific times giving me a positive and effective and accurate reading of completing my tasks.
Recommendations to others considering the product:
BEST OPERATING SYSTEM FOR ALL OPERATIONS


    Financial Services

The perfect CRM and B2B medium business tool

  • April 29, 2022
  • Review provided by G2

What do you like best about the product?
The fact that everything is all there, contact management, ticket management, ability to link emails and Organise ourselves.
What do you dislike about the product?
The call option is great, but too expensive! We have to use a seperate service because the HS charges are too high, then we just have to manually note it in HS
What problems is the product solving and how is that benefiting you?
We needed to standardize our email processes as we used google mail before it was not scaleable. Through HS we were able to grow exponentially


    Verified User in Computer Games

Good CRM better support and community

  • April 29, 2022
  • Review provided by G2

What do you like best about the product?
The workshops, the community and the instant help you get if you ever have a doubt or a problem. You will never miss or mistake a customer with another ever again.
What do you dislike about the product?
Some things about design, so that it would be simple. Like when you have to switch between contacts/companies. ALSO love the reports and dashboards, but maybe an easier way to program them
What problems is the product solving and how is that benefiting you?
Organizing my contacts and the results of those interaction while also being able to track the companies and my coworker efficiency. The option of creating a reports effortlessly
Recommendations to others considering the product:
The sooner you get to watch the tutrorials the less time you will waste cause, it is so useful, you will never get to know it entirely.


    Computer Software

An excellent piece of software to sync Sales & Marketing

  • April 29, 2022
  • Review provided by G2

What do you like best about the product?
The best thing about Hubspot is the all-in-one aspect of it. Sales and Marketing can work on the same tool to generate leads, nurture them, and close deals. If you need to align sales and marketing, go ahead.
What do you dislike about the product?
Data reports are easy to build and it's a piece of cake to follow things such as Sales Reps' activities. However, high-level data can be hard to consolidate depending on your business model and invoicing methods (e.g. multi-year contracts).
What problems is the product solving and how is that benefiting you?
Aligning Sales and Marketing. Having our Sales teams working on leads provided by Marketing actions (and Marketing focusing on generating more leads for them). Following Sales activities.
Recommendations to others considering the product:
If you consider aligning your Sales and Marketing teams. Just use it.


    Ravi S.

Hubspot Sales Hub review

  • April 29, 2022
  • Review provided by G2

What do you like best about the product?
Hubspot service and the features are the best
What do you dislike about the product?
I don't really have something in my mind to share, I am happy to use the hubspot services
What problems is the product solving and how is that benefiting you?
Sales handling is so easy