Sales Hub Enterprise
HubSpotExternal reviews
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HubSpot Sales is an amazing CRM for new BDRs
What do you like best about the product?
The HubSpot Academy. I love the fact that there are so many features available to me. There are almost too many features to be honest... it's a little mind-boggling looking at the platform. With that said, HubSpot provides an amazing tutorial when you first open up your account. From there, HubSpot offers a tonne of extremely helpful and easy to follow along tutorials for more advanced features within the platform. Also, booking a HubSpot agent for a personalized tutorial is very easy to do and I found it to be a great way to become familiar with the system very quickly.
What do you dislike about the product?
Not a whole lot. Given that I'm on my computer all day, it would be nice if HubSpot offered a dark-mode option.
What problems is the product solving and how is that benefiting you?
Sharing sales sequences, templates, and processes seamlessly with my colleages. Having potential clients book me for calls and meetings. Integrating with my other tools. Staying up to date with all my current clients and prospective deals. HubSpot is how I keep myself organized while on the job and really helps to ensure I don't lose track of anything important.
Recommendations to others considering the product:
Be sure to take full advantage of the HubSpot Academy and HubSpot agents.
Pretty detailed and complex CRM
What do you like best about the product?
I love the possibility of sequences. It saves half of my day. Its great possibility to send personalized planned e-mail to my prospects. Also, it's great that there are various courses free of charge to take.
What do you dislike about the product?
I have been using other CRM before. What I like less about Hubsport is the layout, also when opening the deals, I need to filter my deal every single time. I would prefer to have them pre-saved, so it consumes less my team. Also, before the contacted was associated with the Linkedin account, this option is gone now. Besides that, the daily tasks could be more visible, for example, if I would have a deal in red, it would alarm better.
What problems is the product solving and how is that benefiting you?
Time-saving (a lot), also pretty easy to track everything.
A good CRM for startups and small business
What do you like best about the product?
Up to 1000000 contacts, and free unlimited user accounts. The system offers limited forms, templates, and document storage.
The ability to identify a person and company through email and url is great. I personally love the queue's. Lots of integration ability through zappier, and voip phone with browser extensions work fine (i use dialpad) Free email integration as well.
Has ticketing for service which is nice. All in all a solid crm system with little to no cost out of pocket to get up and running fast.
The ability to identify a person and company through email and url is great. I personally love the queue's. Lots of integration ability through zappier, and voip phone with browser extensions work fine (i use dialpad) Free email integration as well.
Has ticketing for service which is nice. All in all a solid crm system with little to no cost out of pocket to get up and running fast.
What do you dislike about the product?
Costs for upgrading are not cheap. 50 a person for starter (with NO automation) is steep compared to other systems on the market today that offer automation at a cheaper price per user, and depending on how large an organization you grow too.... you may need to factor pricing in after a year or two.
What problems is the product solving and how is that benefiting you?
cost effective for hiring new sales people. Easy setup and removal of users. Fairly strong import ability as well.
Recommendations to others considering the product:
Hubspot is a great system for b2b companies... possibly some b2c.
Make sure you consider the cost of upgraded packages (especially marketing) in terms of growth.... or get familiar with zappier and use outside vendors to keep costs down.
Make sure you consider the cost of upgraded packages (especially marketing) in terms of growth.... or get familiar with zappier and use outside vendors to keep costs down.
If it isn't HubSpot, you're not doing it right.
What do you like best about the product?
The simplicity of navigating an entire customer data base / deals / tasks in one system.
Great customer Service.
Great customer Service.
What do you dislike about the product?
I will not trash talk HubSpot. I will not trash talk HubSpot. I will not trash talk HubSpot.
I will not trash talk HubSpot. I will not trash talk HubSpot. I will not trash talk HubSpot.
I will not trash talk HubSpot. I will not trash talk HubSpot. I will not trash talk HubSpot.
I will not trash talk HubSpot. I will not trash talk HubSpot. I will not trash talk HubSpot.
I will not trash talk HubSpot. I will not trash talk HubSpot. I will not trash talk HubSpot.
I will not trash talk HubSpot. I will not trash talk HubSpot. I will not trash talk HubSpot.
I will not trash talk HubSpot. I will not trash talk HubSpot. I will not trash talk HubSpot.
I will not trash talk HubSpot. I will not trash talk HubSpot. I will not trash talk HubSpot.
I will not trash talk HubSpot. I will not trash talk HubSpot. I will not trash talk HubSpot.
I will not trash talk HubSpot. I will not trash talk HubSpot. I will not trash talk HubSpot.
I will not trash talk HubSpot. I will not trash talk HubSpot. I will not trash talk HubSpot.
What problems is the product solving and how is that benefiting you?
I have never worked in a CRM before. HubSpot has given me a platform to keep and organize thousands of records and data points - which I can find in minutes. It is my digital planner. Integrated with our quoting program, makes HubSpot the ideal assistant. It would take me 100's of more hours to track, organize, and close sales without HubSpot.
Recommendations to others considering the product:
Work through the system...play with the settings and try everything. In 3-6 months you'll be a pro.
Super Helpful
What do you like best about the product?
I like how you can reach out to lots of people at the same time with a cookie cuter email sequence that will follow up for you. This eliminates the risk of forgetting about a prospective company that could have been a buyer. I also like how you can put in all of the contacts that you are working with and track all of your interactions with them. This prevents reaching out to someone/a company that you have already tried in the past. HubSpot also offers an awesome learning center that gives fool-proof tutorials on how to use the website to your advantage and how to get the most out of all the features that It has to offer.
What do you dislike about the product?
What I do not like is how it takes a little bit to learn everything super well. The videos are awesome if you kind of have an idea of what you're doing. But you can eventually figure everything out and how to navigate the website.
What problems is the product solving and how is that benefiting you?
Im saving so much time by using the sequencing feature that HubSpot offers. I am also making sure not to reach out to someone I have already reached out to which is nice.
Recommendations to others considering the product:
Make sure to watch the videos on how to use/do everything on the website so that you can get the most out of what the website has to offer. Make sure to utilize the sequencing, and look at the data it collects.
An integrated sales and marketing tool to increase leads for your business
What do you like best about the product?
Coming from a marketing background, I definitely enjoyed the Marketing tools the most. The design abilities with the Email tool, as well as the landing pages, allowed for us to extend our branding to HubSpot owned-sites. I also really enjoyed the customizations allowed with properties. This allowed me to be very targeted and creative with things like workflows and list building.
What do you dislike about the product?
The reporting functionalities seemed to limit our sales team, who had troubles with reporting back on things like average time to close sales, activities, and value of customers.
What problems is the product solving and how is that benefiting you?
We've been able to integrate a lot of our systems with HubSpot. The APIs have allowed us to tie together our CRM with Quickbooks as well as our proprietary backend system to avoid double entry for our sales and account team.
Excellent Sales CRM, Easy to Use and Works!
What do you like best about the product?
I love the easy to use pop-ups, the automated sequences and of course the deal pipeline. Helps keep our sales team on track. I love the chat function, we never miss a lead even when we're not open!
What do you dislike about the product?
I wish there was a lighter version of Marketing so we can get off MailChimp. $200 is a bit to bite off given the number of contacts vs MC's forever free plan at 2000 contacts.
What problems is the product solving and how is that benefiting you?
Sales pipeline, lead assignments are all easier to manage. Same with follow ups and reminders. We also get leads directly on our website with chat.
Recommendations to others considering the product:
Start with the Sales Starter and build from there. Make sure you're using everything available to you; templates, snippets, documents, etc...
Full interaction with all customers.
What do you like best about the product?
The experience we have had with HubSpot CRM was perfect and necessary for us to adapt to the automated process it offers us, in order to simplify the sales process and to establish the communication that we had needed to have with customers. What I like the most about HubSpot CRM is that it offers me the ability to communicate very quickly with my clients, and it also offers me a variety of forms of communication, whether by videoconference, call, chat or mail. I hope that HubSpot CRM always offers me this variety when it comes to communicating with each of my clients.
What do you dislike about the product?
One factor that I do not like at all about HubSpot CRM is its application for mobile phones, since it is very limited at a certain point, it provides me with an application interface which does not allow me to respond to the requests of my clients, I simply It allows to visualize the progress of a sale and to know if the client had any response. I would like you to allow me to respond to clients, since this way I would do it without needing to be inside my company.
What problems is the product solving and how is that benefiting you?
Thanks to the HubSpot CRM platform and the functions it has provided me, I have had at hand a sales system that has really helped the exponential growth of my company and the financing of it. I hope that HubSpot CRM is always present, contributing its grain of sand to be able to benefit sales and communication and interaction with customers.
Hubspot is a great concept, but not as user friendly as other services that I have used
What do you like best about the product?
I think Hubspot is great in the sense that it syncs contacts and email networking quickly, and I also like the blog feature as well. I receive email notifications linked to my work gmail account whenever an internal email throughout the company is sent. I think the service is great in hindsight, I just need to learn more of the features so that I can utilize the process as effectively as possible.
What do you dislike about the product?
I think that Hubspot needs to make their service much more user accessible/friendly. The marketing department of the company I am working for often struggles with fully grasping and utilizing all of the features Hubspot has to offer because of a lack of understanding. We are hoping that within the next few months, we will become better acquainted with the tools and services available through Hubspot.
What problems is the product solving and how is that benefiting you?
I don't quite understand how to use it. The benefits seem like they are leaning towards the connection side, but I also feel as though it's not simply laid out.
A CRM for Sales Reps
What do you like best about the product?
The user experience in the HubSpot CRM is second to none. Easy to implement into our client's workflows, easy to get new reps up to speed, built to close deals. What is not to like?
What do you dislike about the product?
HubSpot was built as an affordable marketing automation software for SMB. They have grown, they have evolved, and today HubSpot offers best-in-class CRM, Marketing Automation, Analytics, CMS, and many other great tools that you can run with right "out of the box". With that being said, HubSpot is still growing and evolving, and their CRM capabilities are not quite comparable to a CRM like SalesForce yet. They solve for this with the integration between the two; this allows our revenue operations team to solve for our clients who require more complex and custom CRM needs, and reps can still work out of HubSpot CRM in the day to day.
What problems is the product solving and how is that benefiting you?
HubSpot CRM allows for clear visibility into your sales team pipeline, and more efficient management of opps/deals. Standalone CRM is free, but the HubSpot software suite is built to scale with your company and you can pull in additional features as your business needs become more complex.
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