Sales Hub Enterprise
HubSpotExternal reviews
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Valuable software for any sales professional
What do you like best about the product?
The tracking software has helped me on multiple occasions to remind me to reengage with prospects, keep track of what I spoke to them about and when we were last in contact, and the reminder tasks allow me to not lose track of important people when I need to follow up many months from now.
What do you dislike about the product?
There are sometimes glitches in Hubspot that do not allow me to see the data I am supposed to, which can be frustrating.
What problems is the product solving and how is that benefiting you?
It allows me to bring in revenue through effective sales processes. It is a great form of checks and balances to make sure I am doing my job properly by reaching out to many new prospects as well as following up with them.
Unexpectedly solid
What do you like best about the product?
The integration between different modules is very good - for a small sales team like mine it gives me a lot of capabilities that I wouldn't have been able to cobble together if I had to put together the different pieces - hosting the content, powering forms, tracking website activity, the chatbot, and the startup discount.
What do you dislike about the product?
The fees get really big when you're growing and adding people to the list. The reporting included in the start-up version is meh, and not being able to export activities and tasks annoys me a lot.
What problems is the product solving and how is that benefiting you?
Trying to scale up sales & marketing.
One stop shop for inbound/outbound marketing and contact management
What do you like best about the product?
I really like being able to customer fields and options with just a few clicks. It makes it seem more like our own software and not someone else's. Really also like the email marketing, landing pages, website activity and email activities all show up on a per contact basis.
What do you dislike about the product?
They seem to like changing the interface quite a bit. It would be fine if they were adding functionality but it seems like UI changes happen quite a bit.
What problems is the product solving and how is that benefiting you?
Combining sales and marketing activities all within one system. Increased visibility into marketing activities and a streamlined sales process.
Review of Hubspot CRM
What do you like best about the product?
Ease-of-use and ability to track prospect usage and really use analytics to work smarter and not harder
What do you dislike about the product?
Sometimes can be confusing where information is - could be how we have it configured though. It can also have some lag issues here and there but overall is a very great and useful tool.
What problems is the product solving and how is that benefiting you?
No issues - It can be slow once in a while. I have seen benefits go up in my daily productivity, communication with other team members, and overall better and collaborative across the board.
Recommendations to others considering the product:
It is great for small business looking to help with their marketing and lead generation flow and connecting it with sales metrics. Very intuitive with great analytics to make better decisions.
HubSpot CRM Product Review
What do you like best about the product?
HubSpot has so many capabilities and once you are aware of all the features it really makes your job a lot easier. Some of the things that I like best about the HubSpot CRM are:
1. Helps me keep track of new inbound leads
2. Helps me stay organize with outbound prospecting
3. Helps me come up with a strategic game plan, with the use of sequences to make sure I am staying on track with finding new leads
4. Allows me to assign myself task when I need to send an email or call a prospect/lead and I can take notes right in their contact field.
5. Lastly, being able to overall stay organize with the logged emails I send, logged calls, meeting trackers.
6. I can create a dashboard of all my activity in my CRM to allow me to make sure I am consistent and always growing my outreach and inbound leads to ultimately help grow the company I work at.
1. Helps me keep track of new inbound leads
2. Helps me stay organize with outbound prospecting
3. Helps me come up with a strategic game plan, with the use of sequences to make sure I am staying on track with finding new leads
4. Allows me to assign myself task when I need to send an email or call a prospect/lead and I can take notes right in their contact field.
5. Lastly, being able to overall stay organize with the logged emails I send, logged calls, meeting trackers.
6. I can create a dashboard of all my activity in my CRM to allow me to make sure I am consistent and always growing my outreach and inbound leads to ultimately help grow the company I work at.
What do you dislike about the product?
I don't think there is really much to complain about the CRM. I will say being well versed in HubSpot CRM does take a little bit of time. But, once you invest in it and become familiar with all the capabilities it does make work a lot easier!
What problems is the product solving and how is that benefiting you?
There are a lot of ways to organize contacts and put them into sequences to reach contacts periodically. I am a huge Sequence users. I have a lot of outbound campaigns that I work with and being able to keep them organized with different messaging, schedule my tasks and keeping track of their performance with click through rates, open rates, reply rates etc it really is easy to measure the success. Also, love that I can pre-schedule emails to be sent out once I create the sequence by creating customized templates.
Another great thing is HubSpot CRM allows me to customize templates with video messages, which is huge now a days to be able to connect with a prospect.
HubSpot CRM has everything in one place, very organized and easy to find something when I need it right away.
Another great thing is HubSpot CRM allows me to customize templates with video messages, which is huge now a days to be able to connect with a prospect.
HubSpot CRM has everything in one place, very organized and easy to find something when I need it right away.
Recommendations to others considering the product:
Take the time to understand all its functionalities so you can best use it and make your life easier.
Not up to Snuff
What do you like best about the product?
Tasks are easy, sequences are helpful as well as templates- their Standard "sales management" functionality- sending out several emails automatically, creating tasks for your self and loging to CRM are all OK, not great though
What do you dislike about the product?
There is no Salesforce data in my gmail anymore. If you're using salesforce or Gmail, Hubspot sales is NOT for you. I can't see my contact's name or number from the Hubspot extension in gmail. Switching to Hubspot from Yesware was a disappointing choice that our company made- focused on marketing measurement as opposed to sales performance. There is no click to call from Hubspot and they limit the number of Templates or Sequences you can have and then you have to pay more to receive more.
What problems is the product solving and how is that benefiting you?
Tracking email, Sending multiple emails to prospects- The benefits are similar to that of Yesware, Outreach and Salesloft but watered down and not as seamless.
Recommendations to others considering the product:
Look hard at Yesware or Salesloft- those are the real leaders in this space. Hubspot's tool is not up to snuff for the reasons mentioned above.
I get excited everytime i learn something new!
What do you like best about the product?
Hubspot is a strramlined, simple CRM that does not create overwhelm like many others over seen. It lays out all my information for me nicely, and allows me to customize how and what i want to see. It makes my life so much easier! Working in the sales industry is stressful enough, having a CRM that has my back really helps my day go smoothly. My dashboard shows me customizable reports, with the information that's important to me, in the form that i prefer to see it. I keep learning about new features that make me excited. (And impatient for my company to let us use all the tools available lol) I love the mobile app as well as the web page. The app will pull up my contacts when the call my phone, and take me ro a screen to leave notes or log my call when it's completed; way more than i expected from the app. It always provides clear information, which can often be lost when things are smashed into a mobile view. I almost prefer to look my deals up on my phone, than the web! I've worked in many CRMs, and Hubspot is my favorite so far.
What do you dislike about the product?
It is easy to close a task and forget to make a new one, which can lead to losing track of customers. If i master sequences, i believe i could eliminate a lot of this though.
What problems is the product solving and how is that benefiting you?
This bad boy is keeping me organized! Which let me tell you, is no easy task.
It's the secret weapon of the sales team
What do you like best about the product?
Software organizes team activities with efficiency. Hubspot CRM has an elegant interface, is structured intuitively which makes it easy to learn how to handle it.
It's a very useful tool for our sales. It allows us to communicate individually with clients, which greatly improves our business relationships.
We can also handle the sales pipeline since every aspect of it is clearly displayed. We synchronize team activities in Google Calendar, share reports in various formats and segmented data seamlessly.
It's a very useful tool for our sales. It allows us to communicate individually with clients, which greatly improves our business relationships.
We can also handle the sales pipeline since every aspect of it is clearly displayed. We synchronize team activities in Google Calendar, share reports in various formats and segmented data seamlessly.
What do you dislike about the product?
We have experienced some minor bugs with pipeline settings, which we were able to successfully resolve. Overall, we have no complaints.
What problems is the product solving and how is that benefiting you?
Hubspot helps us manage large volumes of contacts, as a result we see improvements in our lead management performance. It makes us more effective in our work and increases our sales rates.
The information we collect through CRM is very beneficial to innovate our way to sell. Strengthens our business relationships and encourages us to find the best opportunities.
The information we collect through CRM is very beneficial to innovate our way to sell. Strengthens our business relationships and encourages us to find the best opportunities.
Recommendations to others considering the product:
It's a software that I recommend marketing teams. It's great to handle relationships with clients and prospects.
Intuitive and Designer Friendly
What do you like best about the product?
With a graphic Design background, I appreciate that there are ways I can manipulate or create custom modules to get exactly what I want. And whenever I get stuck or want to do something new, there are plenty of resources like the Community and fast support response times to get what we need. Overall HubSpot is very intuitive, and easy to navigate and use. (Oh, and INBOUND rocks!)
What do you dislike about the product?
Sometimes the background code in HubSpot doesn't play nice with additional code, and lead scoring is cumbersome at best. We were disappointed when lead scoring only moved to the HubSpot Score property, which doesn't address any of the issues of managing lead scoring. In fact, I have more problems with delays in the window populating when I scroll in properties, so it goes blank for a few seconds. And we have so many things scored, that the scroll bar is too sensitive and jumps, so I'm glad I have the option of a trackpad on my laptop.
What problems is the product solving and how is that benefiting you?
We're able to send much more professional looking bulk emails than in the past and the various ways stats can be viewed are great, so users looking at the granular level or broad picture can see what they want quickly. A/B testing gives us insight into what our customers respond best to, and automated workflows to guide them on their journey are awesome!
Recommendations to others considering the product:
While I mentioned a couple things that don't work great for us in this review, nothing's perfect, and it's obvious HubSpot is always striving to improve on what they have. I work with this software daily, and the norm is a smooth running, robust software that makes life so much easier! HubSpot has also been friendly with integrating other systems we have in place, helping us take it to the next level. It's easy to say this software is wonderful and makes marketing more robust and easy to manage.
User-friendly software!
What do you like best about the product?
HubSpot is super easy to use and it's relatively easy to add users with specific access. My favorite aspect of HubSpot CRM is the ability to track all activities and link it to other documents. Hubspot gives me the ability to store all my clients details, their company details and all my communication with them in one bit of software. The HubSpot CRM can also integrate with your Gmail and Office 365.
What do you dislike about the product?
The CRM lacks the ability to add multiple email addresses to a single contact record. There are some features missing from software as well. Wish to see more of it.
What problems is the product solving and how is that benefiting you?
I use it every day, and I am still constantly learning new things and finding new ways to use it and make my work easier. The tracking capabilities are great. This makes the process of branding easy and help us increase our sales opportunities and customers, so simple and seamless.
Recommendations to others considering the product:
Try before you buy! The CRM is free, only upgrade if it fits your company.
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