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Reviews from AWS customer

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3,880 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Aggie X.

Sage good Software for Property management

  • November 15, 2025
  • Review provided by G2

What do you like best about the product?
Income Statement Consolidated report, and AR tracking
What do you dislike about the product?
Vendor invoices can't be uploaded as backup
What problems is the product solving and how is that benefiting you?
track payments, avoid duplication of cheques


    Health, Wellness and Fitness

Promising for Growth, But Needs More Maturity

  • November 14, 2025
  • Review provided by G2

What do you like best about the product?
The ability to increase efficiency and grow our business
What do you dislike about the product?
Newness of the software. Accounts payable is confusing
What problems is the product solving and how is that benefiting you?
Creating dashboards help reduce errors and increase visibility


    IRINA L.

Efficient A/P Processing with Some Upload Hiccups

  • November 13, 2025
  • Review provided by G2

What do you like best about the product?
I use Sage Intacct as the main A/P program in my job and appreciate its automation over the older Sage software version. This automation is significant in reducing the data entry workload, enabling me to upload invoices, which eliminates some of the repetitive tasks associated with my job as an A/P Coordinator. Considering about 80 to 90% of my responsibilities involve posting hundreds of invoices daily, the ability to process them through uploads substantially lightens this massive workload. The transition to Sage Intacct from an earlier Sage version, MAS 200, was smooth as most functions are similar, making it easy to acclimate to, aligned with other A/P software. Overall, its enhancement in automation and straightforward setup are the most valuable aspects to me.
What do you dislike about the product?
I find the invoice upload feature problematic because it often misreads many of my invoices. Many invoices have multiple backups attached, and Sage Intacct tends to read the information from the backups instead of the actual invoice. This issue means I frequently have to manually edit and adjust the information when the posting is in draft form, adding details that cannot automatically be deduced from the invoice itself.
What problems is the product solving and how is that benefiting you?
I use Sage Intacct to automate data entry in my A/P job, significantly reducing my workload by uploading invoices directly, though sometimes it misreads invoices with multiple attachments.


    Education Management

User-Friendly Interface with Excellent On-Page Support

  • November 12, 2025
  • Review provided by G2

What do you like best about the product?
I like how user friendly it is. I also like that if you have any issues or questions you can click and get help for that page you're on specifically.
What do you dislike about the product?
I dislike the AP automation. I feel like it can be better with how it imports the information from the invoices. It does not use prior history to put in account information, and it will not pull in correct amounts and vendor names for all invoices that we import. I also wish there was an AR automation and easy way to import AR invoices from POs.
What problems is the product solving and how is that benefiting you?
It's helped us become more efficient in billing and AR. I feel like they are heading in the right direction with AP automation as well.


    reviewer2776191

Transforms accounting workflows through automation and seamless integration

  • November 12, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Sage Intacct is setting up the systems and configuring it for clients to use it properly for accounting.

I have set up Sage Intacct from the beginning of company-specific setup, creating the entities and different modules such as accounts receivable and accounts payable, loading master data, and integrating Nexonia, Ramp, and Bill.com to Sage Intacct, ensuring all these applications flow together for accounting purposes.

We set up the systems and have used the O2C revenue management module and the consolidation module; however, the consolidation module lacks several features in setup, including the inability to create different sub-level entities, and it is very rigid and not customizable for adding different entities under one book, so we are trying to create multiple books. Overall, Sage Intacct lacks customization for user specifics, such as creating custom reports or custom fields, which are not very user-friendly, presenting a point of improvement.

What is most valuable?

Sage Intacct has positively impacted my organization as we predominantly use it as the accounting software for all our clients; we onboard them by setting up their company structures and configurations, preparing everything ready for their accounting and finance analysis.

Specific outcomes show that Sage Intacct has significantly benefited our clients by organizing data in the system; previously, clients used low-level ERP systems, but after transitioning to Sage Intacct, they gained control over GLs created and prevented duplications of vendors or customers, which has reduced confusion in financial statements and made them more organized. Additionally, it has reduced duplication of entries by accurately capturing invoice number details and has saved significant time by automatically generating P&Ls and balance sheets without the need for manual preparation.

The accuracy of accounting has improved by nearly 95%, and we save about three days of manual effort to prepare financial statements.

The best features Sage Intacct offers include the import feature and the integrations feature, with imports allowing us to load a large number of data into the system at one time, while the integration module enables us to integrate different systems and have the entries flow into Sage Intacct without any manual intervention.

The import feature has particularly saved a lot of time; for example, we had to load 10,000 journal entries at one time, and by preparing our template based on the import feature, we downloaded the template, had the data ready, and used it to automatically load the entries into Sage Intacct, especially for the revenue management module. Regarding integration, thousands of Ramp transaction entries flow directly to Sage Intacct, posting entries without manual intervention and sometimes without even needing to reclassify because all the categories are derived automatically using the MCC codes from the bank directly.

Sage Intacct automates the revenue management module, particularly in posting revenue recognition entries like deferred revenue at month-end or other applicable frequencies; we can click a button to get entries posted for large data amounts, making this process incredibly helpful and automated.

What needs improvement?

Sage Intacct should offer users more customizable options, particularly in sending emails to customers regarding invoices, as it currently allows only a single email selection derived from contact information, which can be limiting when bill-to and ship-to addresses differ.

User experience is generally good, although integrations are sometimes challenging; for example, I found the Rippling integration to be particularly difficult. Some user help or support from Sage Intacct support team on Rippling integration would have been beneficial.

I have reached out to Sage Intacct support team regarding tax calculations not happening correctly, even when the configurations appear as expected; the resolution process involved multiple back-and-forths, taking about one week on average for a solution, indicating a potential area for improvement.

For how long have I used the solution?

I have been working in my current field for around six years but in the current company it is more than one year and eight months.

I have been using Sage Intacct for more than one and a half years.

What do I think about the scalability of the solution?

Sage Intacct handles growth and increased data volume well, demonstrating good scalability.

What other advice do I have?

New users getting started with Sage Intacct can begin with a straightforward interface.

It is easy for new users to get comfortable with Sage Intacct, but a few advanced modules require some guidance or help, especially concerning configurations.

In terms of integration with third-party applications, I find the Nexonia integration very easy and friendly, as well as Bill.com, although the integration with Ramp is somewhat manageable. However, the Rippling integration poses challenges due to inconsistencies in locations and dimensions, making it tougher.

I feel very confident in Sage Intacct's ability to safeguard financial data, ensuring both security and compliance.

Sage Intacct is not used on mobile devices.

My advice for others looking into using Sage Intacct is to be careful with configuration because once set, the system runs exactly as configured, so it is essential to choose wisely and be crystal clear about the requirements.

Overall, Sage Intacct is a very useful accounting tool, and it can scale up more to be used for large-scale industries, featuring a friendly user interface and good user experience. I would rate Sage Intacct an eight out of ten because it is an overall solution that genuinely helps customers manage their financial data, although it still has room for improvement and flexibility for users.


    Leslie O.

Streamlined Reporting but Needs Departmental Allocation Fix

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
I love Sage Intacct’s reporting capabilities. It has dramatically reduced the reporting period by minimizing the reliance on Excel spreadsheets. I can now create the same reports within Sage Intacct, which simplifies the reporting process significantly. Additionally, managers can view their customized reports directly on their dashboards without needing me to send them via Excel, allowing for a tailored and efficient experience. The platform’s ability to operate seamlessly in a remote environment is invaluable as it allows transactions, vendor bill approvals, and expense management to be handled from any location, which streamlines our workflow tremendously. My team is thrilled with Sage Intacct as it offers significantly more capabilities compared to our previous accounting system, Blackbaud Financial Edge.
What do you dislike about the product?
I dislike that the main Accounts Payable module in Sage Intacct does not allow for entering expenses across multiple departments. This limitation requires us to perform additional steps, like allocating an invoice to a single department and then doing a journal entry for distribution across departments. I find this process cumbersome and not efficient for handling invoices that involve multiple managers or departments. Moreover, there is a lack of functionality for nonprofit organizations to manage endowments directly within the system. This necessitates continued reliance on external sheets, like Excel, to manage assets and their financial details, which feels outdated and inefficient.
What problems is the product solving and how is that benefiting you?
I use Sage Intacct for accounts management and it streamlines approvals and transactions remotely. Its reporting capabilities simplify the reporting process, reducing reliance on Excel, and enable customized dashboards for managers.


    Julia R.

User-Friendly and Intuitive—The Best Accounting Software Experience

  • November 07, 2025
  • Review provided by G2

What do you like best about the product?
It is user friendly and is easy to understand where things are located. If I have any questions the "help and support" at the top right of any Sage Intacct page i'm on I can find useful information for the task I am trying to accomplish. On top of that it makes logical sense the way AP, AR and Cash Management are set up. Love this software over any other accounting software (Oracle and great plains) I have used.
What do you dislike about the product?
Honestly have no negative feedback on Sage Intacct.
What problems is the product solving and how is that benefiting you?
Keeping all of the JEs, Other Receipts, billing and reconciliation all in one convenient location.


    Shibin Scaria

Improving intercompany reconciliation has reduced manual work and limited compliance support prompts adjustments

  • November 07, 2025
  • Review provided by PeerSpot

What is our primary use case?

I used Sage Intacct for almost two years in my previous position, not in my current role.

My main use case for Sage Intacct during that time was that it served as the accounting software for our global company, while our Indian company, which I am part of, used different software. At every month end, we prepared an import file using our local accounting software and then uploaded the data into Sage Intacct, which was used under the subsidiary for global consolidation.

The process worked by downloading an import file from Sage Intacct and typically doing the mapping between the India accounting GL and the Sage Intacct global GL that we were using. Then I filled the data into a consolidated journal entry using the template and JE upload template, which I then uploaded into Sage Intacct as a single file upload.

This represents the only monthly activity we actually performed. I was not actively using Sage Intacct for day-to-day accounting since those transactions were handled in local accounting software, but on a monthly basis, we exported all data, remapped it, and uploaded it into Sage Intacct.

What is most valuable?

The best features Sage Intacct offers, based on my experience, include reporting, which is one of the best features I appreciated, as well as a different set of mapping in terms of cost centers and different departmental lines that we actually needed.

The reporting capabilities stood out for me because we could generate required reports from Sage Intacct, including all financial statements needed for consolidation and various reconciliations with the parent company and the subsidiary. This was very helpful while uploading local accounting data into Sage Intacct, allowing us to perform reconciliation effectively.

The real-time financial reporting and dashboards are features I would definitely mention as interesting. The customization we could do on department, project, and other metrics offered a different kind of segregation, and the cloud-based accessibility is another good feature I appreciate.

Sage Intacct has positively impacted my organization by facilitating collaboration; we could handle the entire accounts for the India and US entities while getting real-time financial reporting. Additionally, because it is cloud-based software, it is accessible anytime from anywhere, which is beneficial.

Intercompany reconciliation stands out as a specific outcome I noticed; since both companies are under the same Sage Intacct account, we could perform intercompany reconciliation without manual intervention, highlighting an improvement.

What needs improvement?

One area where Sage Intacct can be improved is user-friendliness, particularly in enhancing features in aging reports and ledger statements that typically help in obtaining customer statements. Improving these features would be beneficial, especially in complying more with Indian requirements, since Sage Intacct is not an Indian software.

I rate Sage Intacct seven or eight overall and less than five for Indian accounting because it is not compliant with Indian accounting, especially regarding taxation, withholding tax, and GST rules, which differ from what is represented in the software. The current automation for Indian taxation is not functioning properly in Sage Intacct.

For how long have I used the solution?

I have been working in my current field for two years.

What do I think about the stability of the solution?

Sage Intacct is stable.

How are customer service and support?

I have not worked with customer support.

Which solution did I use previously and why did I switch?

Before Sage Intacct, we used Oracle Business Suite, which was a query-based system regarding reporting, prompting our switch to this software, which is not query-based.

What was our ROI?

I cannot provide insights on return on investment because I am not the right person to comment on that; these subscriptions are US-based, and I am only a user who cannot assess their impact on overall investment.

What's my experience with pricing, setup cost, and licensing?

The experience with pricing, setup cost, and licensing was handled completely by the US team, and we were not part of those arrangements.

What other advice do I have?

My advice for others looking into using Sage Intacct is to consider it if they need a cloud-based solution focused on better reporting. My company does not have a business relationship with this vendor other than being a customer. I would rate this product a seven overall.


    Keith M.

Lightning-Fast Data Access That Delivers

  • November 07, 2025
  • Review provided by G2

What do you like best about the product?
The speed and availability of data and customizable reports
What do you dislike about the product?
Navigation can be clunky at times and you can get lost
What problems is the product solving and how is that benefiting you?
The accessibility for our remote workers without the need for VPN


    Ariel Johannes

Helps improve visibility and efficiency in reporting while still needing better support for bulk operations and construction-specific tasks

  • November 07, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Sage Intacct involves setting up customers with Sage Intacct. I primarily focus on the construction space.

Sage Intacct is an open API and can easily owrk with many different integrations,

How has it helped my organization?

Better visibility to financial reports and projects.

What is most valuable?

The best features Sage Intacct offers include its ease of use due to the open API, and the fact that it operates with 3D accounting dimensions.

The reporting capabilities and automation and integration abilities in Sage Intacct make it easy to work with other third parties and collaborate effectively.

Sage Intacct has positively impacted my organization by making many customers more efficient and providing better visibility into project costs.

What needs improvement?

The change order process in Sage Intacct could be smoother and easier, and I believe the ability to perform lien waivers and invoices in bulk, as well as improvements in inventory management, could enhance the system.

The use of imports in Sage Intacct could be made easier for clients.

I would like to see improvements in Sage Intacct regarding the ability to add cost codes to project contract lines and to have more flexibility with check printing.

For how long have I used the solution?

I have been using Sage Intacct for about three years.

What do I think about the stability of the solution?

Sage Intacct is stable.

What do I think about the scalability of the solution?

Sage Intacct is very scalable.

How are customer service and support?

The customer support for Sage Intacct could improve.

Which solution did I use previously and why did I switch?

Many of my clients have switched to Sage Intacct from QuickBooks, Sage 300, or Sage 100 due to various needs.

What about the implementation team?

My company has a business relationship with this vendor as we are a value-added reseller.

What was our ROI?

I have seen a return on investment with Sage Intacct.

What's my experience with pricing, setup cost, and licensing?

My experience with Sage Intacct's pricing, setup cost, and licensing is that it is somewhat slow and expensive.

Which other solutions did I evaluate?

Before choosing Sage Intacct, my clients evaluated other options including NetSuite.

What other advice do I have?

If you are looking to use Sage Intacct, my advice is to work within the systems and understand how they work appropriately—do not try to get creative; use it as it is built. I would rate this review as a seven.