Highly Customizable and Perfect for Non-Profits
What do you like best about the product?
It has a lot of ability to be customized with custom fields being added. This can be beneficial especially for non-profit organizations with a lot of regulations on where expenses can be billed to.
What do you dislike about the product?
For the financial reports, when you export it to Excel, I would like the formatting to be better - e.g. no merged cells so that you can export the financial report to Excel and then immediately start using filters so that you can sort through the data, and not have to modify this data first.
What problems is the product solving and how is that benefiting you?
Sage Intaact is helping solve the problem of having an accounting system set up that is intended for non-profit organizations. The previous ERP system had a non-profit module, but it was designed as an all encompassing system and not specifically for fund accounting.
Sage Saving Time
What do you like best about the product?
It is very Easy to use. It is very efficient. It is Accurate.
What do you dislike about the product?
Sage University. The test questions are sometimes not related to what was gone over in the materials very clearly.
What problems is the product solving and how is that benefiting you?
Audits, Accounting budgets, and reports
Supports daily financial reporting and allows correction of posting errors
What is our primary use case?
My main use case for Sage Intacct is working for a nonprofit organization in the US, and in my daily work, I record all the entries, data, all the accounting tools, and make financial reports from Sage Intacct and take various reports from that.
A quick specific example of how I use Sage Intacct for my nonprofit organization is that I regularly handle monthly entries for insurance, taxes, and more. Moreover, I post the invoices and make those payments from Sage Intacct and record those particular entries.
The main usage of Sage Intacct is for journal entries, such as for taxes, insurance, and daily invoice processing for vendor day-to-day transactions. We render a service, so for that, I just have to book an entry in which I'll attach the invoice and process the payment from Sage Intacct.
What is most valuable?
The best features Sage Intacct offers include the ability to edit journal entries, attach more than one attachment right there, and have specific fields for marking the transaction such as a description, notes, dates, and GL account numbers where we code that. This feature really helps me out in my daily work.
This has made my workflow easier and more accurate because when I receive an invoice and I'm confused about the nature of the expense, Sage Intacct helps me choose a listed GL code easily. Additionally, for the transaction date, Sage Intacct doesn't allow me to take a different date from the invoice since I'll attach the invoice. This helps with the accuracy of the amount of the invoice. Another example is that during bank reconciliation, Sage Intacct already helps me mark items that are already posted in the bank or which are in the bank statement, which makes me feel better when I go for reconciliation.
Sage Intacct helps me mark the exact date and amount for particular transactions, same in the bank statement, and this feature is really appreciable in Sage Intacct.
Sage Intacct has positively impacted my organization by providing the opportunity to delete or edit any incorrect journal entry at the same time or in the prior or post-period after posting that particular entry. We also have the ability to apply money to grants in Sage Intacct, and if we post a wrong amount or dates, it gives an option to correct it, which is a great help in accounting.
What needs improvement?
As far as I'm using Sage Intacct, I haven't experienced significant challenges, but the page expires really fast if I have idle time or am working on something else while finding an amount or looking at an invoice. This feature might be helpful if they correct it.
In the interface for bank reconciliation, there are so many options on the upper side, such as ending balances and periods, closing and GL balances, which are all summed up in the same place. If we could separate them with a highlighted column for the same amounts, that would be more helpful.
For how long have I used the solution?
I have been using Sage Intacct for two years.
What do I think about the stability of the solution?
I have never experienced any downtime or technical issues with Sage Intacct.
Which solution did I use previously and why did I switch?
I wouldn't say that we transferred from another solution to Sage Intacct, but due to business requirements and technology, I was using some in-house software for accounting, and after discovering Sage Intacct, it has been really helpful compared to the past.
What was our ROI?
I have seen a return on investment primarily in time savings, as I'm not sure about the money part. Sage Intacct is user-friendly, meaning all the employees working on Sage Intacct are recording everything needed for our daily work, and from my personal experience, I find Sage Intacct better than other software.
Which other solutions did I evaluate?
Before choosing Sage Intacct, I evaluated options such as SAP, Xero, and QuickBooks, as we were using several in-house software, but I found that Sage has additional features that made it more user-friendly in comparison, and the management voted for Sage based on employee feedback.
What other advice do I have?
My advice to others looking into using Sage Intacct is that if you haven't tried it, you should do so once, and you will feel the difference compared to the earlier software or solutions you are using right now. I would rate this product an eight out of ten.
Effortless Filtering and Reporting, A true Asset
What do you like best about the product?
I appreciate the filtering capabilities of Sage Intacct, which allow me to tailor searches to suit my specific needs, offering versatility that I didn't experience with other tools like Concur. The user-friendly interface enhances my overall experience by making navigation more intuitive and visually appealing. Furthermore, the reporting features of Sage Intacct surpass those of Concur, providing me with a broader array of report options that are both more informative and accessible. Overall, I find Sage Intacct to be simple yet remarkably effective in managing tasks involving vendor information and invoices, making it a robust tool for my financial management needs.
What do you dislike about the product?
I find the implementation and setup of Sage Intacct problematic. Despite knowing the software's potential from previous experiences, it feels underutilized in my current setting due to how it has been structured. This underutilization leads to inefficiencies, as finding simple answers sometimes takes longer than necessary. Additionally, integrating Sage Intacct with Concur doesn't provide any noticeable benefits; instead, it complicates tasks, making things more challenging.
What problems is the product solving and how is that benefiting you?
I use Sage Intacct to easily locate vendor information, update vendors, and check past invoices. It's more user-friendly and offers better filtering and reporting capabilities than Concur.
Intuitive System That Finance Pros Will Love
What do you like best about the product?
The system is intuitive for any finance professional.
What do you dislike about the product?
It integrates with a lot of software, but it can be unpredictable.
What problems is the product solving and how is that benefiting you?
It links to easy reporting software that allow us to have complex reports.
Has reduced manual effort through customization and streamlined API-based integrations
What is our primary use case?
My main use case for Sage Intacct is as a technofunctional consultant, where I mostly do customization services, integrations, and migrations with all the modules like Order Entry, Purchasing, Accounts Payable, Receivables, General Ledger, and all that related to contracts.
In my daily work, I recently customized and integrated Sage Intacct with a freightway system to view shipments and track those shipments within Sage Intacct using the APIs available.
According to customer requirements, I am accustomed to doing specific customizations for Order Entry, Purchasing, General Ledger, and reports, which are very useful.
What is most valuable?
The best features Sage Intacct offers include the import functionality, support for customization, and the platform that allows me to modify whatever I want. The triggers and reports are built very well and user-friendly, so I can modify this, and this is one of the best features it provides.
The import functionality helps because once I download the template from Sage Intacct, I can fill out the specific columns with the data that I need to import into the system, and it will do the work instead of adding those details manually.
The platform services allow me to add functionalities such as sending an email once I generate any AP bill or approve vendors. Additionally, I can call external API services or Sage Intacct API to validate those fields, which is good for users.
Sage Intacct has positively impacted my organization through improved collaboration and saved time. I can import data easily, and since it is user-friendly, I encounter fewer errors. For example, the work I used to do in one or two days now gets completed in one or two hours.
What needs improvement?
Currently, I do not see areas where Sage Intacct can be improved, although I sometimes face limitations such as not getting certain fields or APIs for the data I want to sync.
Recently, while I was updating a vendor under the vendor approval policy, once I updated that vendor, it went for approval again. I think they should implement some thresholds or flags to identify when approval is not needed.
For how long have I used the solution?
I have been working in my current field as a software developer and have been in the role of a Sage Intacct developer for the last five years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
Sage Intacct scalability is also good enough.
How are customer service and support?
Customer support can be improved, as they sometimes respond with a delay. For instance, if I expect a response in two days, I receive it in four to five days.
Which solution did I use previously and why did I switch?
Before Sage Intacct, I used Sage 300, and I switched because it was on-premises. I was looking for a cloud-based solution, and Sage Intacct was one of the best options available.
What was our ROI?
I have seen a return on investment since I saved a lot of time and money. Previously, I required multiple employees to enter transactions, but now I accomplish this with fewer people.
What's my experience with pricing, setup cost, and licensing?
I think the pricing, setup cost, and licensing for Sage Intacct are well-suited for users, as they offer good value for a well-featured software.
Which other solutions did I evaluate?
I evaluated other options within Sage, as I had better choices in Sage itself.
What other advice do I have?
For those looking into using Sage Intacct, I highly recommend it as it is cloud-based with robust features, platform services, customization capabilities, integration options, and API support, making it suitable for small ERPs and organizations. I give this product a rating of 9.
Robust system with cutting edge features
What do you like best about the product?
Offers best value for cost while meeting our finance, supply chain, grants and compliance requirements and such includes the following features:
Grant Management: Simplifies donor compliance and real-time budget tracking.
Financial Reporting: Accurate, customizable reports for audits and decisions.
Non-Profit Features: Fund accounting, cost allocation, and grant billing.
Automation & Integration: Streamlines tasks and connects systems.
Scalability: Modular options to support growth and budgets.
Cost Efficiency: Consolidates tools, reducing reliance on legacy systems.
What do you dislike about the product?
Wanted to have it includes HR functions like leave request etc. But was then advised there is a dedication Sage HR system with all these capabilities.
What problems is the product solving and how is that benefiting you?
Automating most of our manual processes such as PRF, Expense, Timesheets among others
Overcomplicated Navigation and Limited Integrations Hinder Usability
What do you like best about the product?
I like that it is cloud based, and as such, keeps loading times to a minimum and allows multiple instances to be 'open' at one time.
Implementation and customer support are OK.
What do you dislike about the product?
A lot of 'simple' processes are over complicated, and it is difficult to navigate.
With frequent usage it still takes a lot of getting used to.
The integrations available are not very specific to our needs as a Charity and there are probably too many features which we wouldn't use.
What problems is the product solving and how is that benefiting you?
Raising sales invoices has become a quicker task with ability to duplicate previous invoices raised, and the bank feed is great.
Sage Intact Positives and Negatives
What do you like best about the product?
I like how easy it is to process payments using different methods. It is also very easy to select invoices and reconcile payments. Overall the UI is nice and elegant.
What do you dislike about the product?
I find it difficult to handle multiple locations at one time. For example we have multiple entities which can make certain process time consuming and repetitive.
What problems is the product solving and how is that benefiting you?
Sage is making it easier to submit electronic payments and reconcile. Other systems do not make it so easy to integrate with banks for payment submission.
Great for Multi-Entity Management, But Transaction Handling Needs Improvement
What do you like best about the product?
One of the standout features of Sage is its ability to let you set up multiple entities within the same system, and then generate reports for each one individually. Many other accounting software options don't offer the flexibility to manage multiple entities in a single platform.
What do you dislike about the product?
What I find frustrating about Sage is how it handles transactions, particularly in accounts payable and receivable. The system lacks flexibility in these areas and often feels quite restrictive. For instance, if you need to unallocate a payment, you have to reverse the entire payment and then re-enter it, which is far from ideal.
What problems is the product solving and how is that benefiting you?
Sage Intacct lets me manage multiple entities within a single system, which is extremely convenient. I can generate reports for just one entity or for several at once, all without having to switch platforms. With other systems, I would have to set up separate accounts for each entity and then manually compile the data myself, but Sage Intacct streamlines this entire process for me.
