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Live, Regularly Updated System with a Great UI and Strong Performance
What do you like best about the product?
Its a live system, that updates regularly, the user interface is very good and we do not see any drop of performance while using
What do you dislike about the product?
You are unable to adjust the remittance advice template that is sent out to suppliers, some of the report writers are difficult to understand
What problems is the product solving and how is that benefiting you?
The Ability to be able to amend Journals in current time instead of reversing and re-posting, this is saving time
Efficient Accounting with Room for UI Improvement
What do you like best about the product?
I use Sage Intacct primarily for managing core accounting functions such as general ledger, accounts payable and receivable, and financial reporting. It's especially valuable for automating processes like invoice management, expense tracking, and consolidations across entities. I like its real-time reporting and ease of automations, as it makes it simple to access accurate financial data quickly, while reducing manual work and improving overall efficiency. I also really like its user-friendly interface and flexibility. It's easy to customize reports and workflows, and it integrates well with other systems, which makes managing financial processes much smoother. The integration with tools like expense management and CRM systems works well and helps streamline data flow, reduce manual entry, and keep everything more aligned across teams.
What do you dislike about the product?
One area that could be improved is the user interface, which can feel a bit dated and less intuitive for new users. Reporting customization, while powerful, can sometimes be complex to set up. Additionally, certain processes and integrations can require extra configuration or support to get working smoothly.
What problems is the product solving and how is that benefiting you?
I use Sage Intacct to manage core accounting functions and automate processes like reporting and consolidations, reducing manual work and errors. It provides real-time reporting, improving visibility and decision-making, strengthens controls with audit trails, and enhances efficiency and scalability.
Comprehensive Financial Solution with Custom Reporting
What do you like best about the product?
I like Sage Intacct as a great all-in-one system for our finance operations. I find the custom report writer really useful because it allows us to create the reports we need, and the dashboards are helpful for our finance team and cost center managers to look at their financials at a glance. The system is very reliable with limited to no downtime and no glitches, which is important for our workflow. I also appreciate how the reports help track deferred income and assist with our audits and charity tax filings, giving us the necessary information easily.
What do you dislike about the product?
The bank sync can be buggy sometimes, and some bank transactions don't sync. The bank seems to get deauthorized too regularly, and it takes a while to re-authenticate and resync it. One big thing I wish is that Sage Intacct worked the same way across all modules - Purchasing, AP, Expense, etc. Each module is kind of set up differently, and taxes and settings work differently across them. The initial setup was not easy because our instance is quite complex as a Canadian nonprofit that needs to track many dimensions for grant/project tracking.
What problems is the product solving and how is that benefiting you?
Sage Intacct helps us keep track of grant spending, manage AP and AR, create EFT payment runs, and track budget to actuals.
Sage Intacct Excels at Multi-Entity Accounting
What do you like best about the product?
Sage Intaact does a really good job with multi-entity accounting.
What do you dislike about the product?
Sage Intacct is less ideal for very small businesses.
What problems is the product solving and how is that benefiting you?
Sage has a powerful reporting system. Instead of relying on a messy chart of accounts, it lets me tag different transactions, which makes it easier to organize and report on them the way I need.
Easy to Use and Straightforward, with Helpful Sage University Resources
What do you like best about the product?
It’s easy to use and straightforward to understand. Sage University is also very helpful and makes it easier to learn and get the most out of the product.
What do you dislike about the product?
This isn’t really about Sage itself, but the access rights can sometimes make things difficult for the processor.
What problems is the product solving and how is that benefiting you?
Sage helps make financial reporting easier.
Helpful Item and Purchasing Tabs
What do you like best about the product?
most helpful is the item, and the purchasing tab
What do you dislike about the product?
lease helpful is images of items to have the option to add
What problems is the product solving and how is that benefiting you?
about to edit and make corrections before its finalized.
Quick, Efficient Past Invoice Lookup
What do you like best about the product?
The ability to look up past invoices quickly and efficiently.
What do you dislike about the product?
The price and quantity options for Purchase Orders
What problems is the product solving and how is that benefiting you?
The main product Intacct is solving is attaching the pdf invoices
Powerful, Flexible Financial Platform with Room to Grow on Projects
What do you like best about the product?
What I like best about Sage Intacct is the combination of a clean, intuitive interface with genuinely powerful reporting. The dimensional structure is a game-changer — being able to slice financials by location, department, project, or any custom dimension without needing a separate chart of accounts for every cut keeps things clean and scalable.
The real-time visibility is also a huge win. I can pull current financial data whenever I need it rather than waiting on month-end, which makes decision-making much faster. The customizable dashboards and report writer let me build exactly the views I need, and the cloud-based access means our team can work from anywhere without compromise.
It's a system that scales with you — equally capable for day-to-day transactional work and for executive-level analysis.
The real-time visibility is also a huge win. I can pull current financial data whenever I need it rather than waiting on month-end, which makes decision-making much faster. The customizable dashboards and report writer let me build exactly the views I need, and the cloud-based access means our team can work from anywhere without compromise.
It's a system that scales with you — equally capable for day-to-day transactional work and for executive-level analysis.
What do you dislike about the product?
The biggest gap for me is the Project module — it needs to be significantly more robust. For organizations doing meaningful project-based work, the functionality falls short of what the rest of the platform delivers.
What problems is the product solving and how is that benefiting you?
Sage Intacct has solved several core problems for us. First, it gave us a single source of truth for financial data across multiple branches and entities, eliminating the manual consolidation work and spreadsheet gymnastics we used to rely on. The dimensional reporting structure means we can analyze performance by branch, department, or service line without maintaining a bloated chart of accounts.
Sage Intacct: Customizable, Easy to Use, and Makes Reporting a Breeze
What do you like best about the product?
Sage Intactt is highly customizable while still being easy to use. When we implemented it, we were able to reduce our chart of accounts by more than 3,000 accounts by using dimensions. Reporting is a breeze, and every staff member on our team has a custom dashboard so they always know exactly where their budget stands and can drill down to the underlying transactions.
What do you dislike about the product?
I honestly don’t have anything I dislike about Sage Intacct. Overall, it’s been a clear improvement in every way compared with the platform we were using before.
What problems is the product solving and how is that benefiting you?
Sage Intacct has taken our reporting to a new level. It saves me a ton of time thanks to automations and third-party applications that sync seamlessly to the general ledger. My non-accounting team members can easily access the information they need, and because it was built for accountants by accountants, I feel confident I can trust the process.
Seamless Close and Invoicing with Sage—Copilot Is Great
What do you like best about the product?
Sage has improved our close and invoicing process
What do you dislike about the product?
Nothing yet! The procccess is seamless and copilot is great
What problems is the product solving and how is that benefiting you?
Close timeline. Data refining and real time processing
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