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Best and fast service to view your backups
What do you like best about the product?
Service is really fast, tell you all info about clients, there directories and sizes. Easy to access.
What do you dislike about the product?
So far, I really dont feel like anything that I haven't liked about it.
What problems is the product solving and how is that benefiting you?
Backing up our sharepoint and onedrive sites. No need to worry if client lose access to any files anytime, because MSP360 has got our back.
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Great customer service
What do you like best about the product?
I love MSP 360 for the security it provides for my clients. The Object Lock is the biggest selling point by far for me. I can sleep at night knowing my clients data is protected.
What do you dislike about the product?
So far I havent run into any downsides. The customer support is top notch and I havent had any software issues at all. I guess maybe the only downside I can think of is it doesnt do automatic software updates.
What problems is the product solving and how is that benefiting you?
I needed a solid software package to add to my MSP stack so I could offer onsite and offsite backup at a competitive price point to all my clients. They feel protected and I feel that I have all the disaster recovery covered with them now.
Best backup solution available!
What do you like best about the product?
The software is extremely versatile and gives us a branded solution for our customers. We looked at 5 solutions and this one was perfect for us!
What do you dislike about the product?
I have no complaints! The software works great.
What problems is the product solving and how is that benefiting you?
Ability to offer onsite and offsite backups for our customers.
Invaluable Backup Tool For Our Small School
What do you like best about the product?
Automatic backups for our servers on campus give us good peace of mind. Once the backend is set up, the app is really easy to get going.
What do you dislike about the product?
Connecting to Backblaze was a bit convoluted and tutorials seem to be out of date, but it can still be done, just takes a bit to figure out.
What problems is the product solving and how is that benefiting you?
MSP360 has made it easy to back up valuable data off-site. We realized how necessary this is after a ransomware attack hit our ervers last year. Our data is now not only protected against that, but against any physical disaster as well.
Simple to deploy and manage.
What do you like best about the product?
Deploying the product is quite simple. The reports give me a clear view of the back ups we manage.
What do you dislike about the product?
Restoring the backup to a new computer can be a bit tricky. Once you have completed a couple of times, its a piece of cake.
What problems is the product solving and how is that benefiting you?
Allows us to deploy the product without having to visit each workstation or gather reports from each unit.
Best backup platform our MSP has used.
What do you like best about the product?
The simple setup and amazingly smooth setup experience, from backup setup, to licensing, to management. The user experience from end user to mangement is amazing.
What do you dislike about the product?
The only downsides I have had is false reports of failed backups, and issues with backup scheduling conflicting with maintenance scheduled of MSP 360.
What problems is the product solving and how is that benefiting you?
MSP360 is helping us make sure our clients have good, visible comprehensive backups in the cloud and locally. We are more easily able to see what backups need attention and what dont.
Reliable service
What do you like best about the product?
Once it is setup you don't need to worry about it.
What do you dislike about the product?
We had some trouble setting up our backup on a virtual machine.
What problems is the product solving and how is that benefiting you?
Automatic backups for our servers and vms
FINALLY! Reliable backup solution
What do you like best about the product?
Been using it for years and it has been totally reliable. I can trust my customers (and my own backups) in their hands.
What do you dislike about the product?
I think a lot of the errors could be self-fixed with the software instead of not completing backups and offering links to possible solutions.
What problems is the product solving and how is that benefiting you?
Nightly imaging and file backups with encryption
Good experience. Reliable and simple to use
What do you like best about the product?
The thing we appreciate the most is the simple pricing and reliable backups. We also appreciate the ability to utilize our own object storage.
What do you dislike about the product?
the support has gone downhill, probably because it cannot keep up with demand as they hav grown
What problems is the product solving and how is that benefiting you?
Reliable backup and recovery options for over 50 clientele.
Good start and room for improvement
What do you like best about the product?
Documentation is relatively helpful and support is good.
What do you dislike about the product?
Some documentation that was out of date and not clear as product names have been changing
What problems is the product solving and how is that benefiting you?
Backups and computer remote management
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