Sold by: MSP360
MSP360 Backup is an easy-to-use backup and disaster recovery solution developed with a security first approach. Utilzing Object Lock technology, your backup data is secured against even the most advanced ransomware attacks.
4.5
Overview
MSP360 Backup. Simple, Secure and Reliable.
MSP360 Backup is an easy-to-use backup and disaster recovery solution developed with a security first approach. Utilzing Object Lock technology, your backup data is secured against even the most advanced ransomware attacks. A centralized SaaS management console which inludes monitoring, and reporting allows users to manage their backups efficiently to reduce downtime. MSP360 Backup is natively integrated with AWS, supporting all storage classes from S3 to Glacier Deep Archive. MSP360 also offers best-in-class data protection for Windows, macOS, Linux, Ubuntu, VMware, Hyper-V, Microsoft 365, and Google Workspace.
Highlights
- Built on Amazon Web Services. MSP360 Backup is hosted on Amazon EC2 and allows users to connect to your own AWS account to store customers' backups on all Amazon storage tiers including but limited to S3 and Amazon Glacier.
- Centralized Management, Monitoring and Reporting. MSP360 Backup comes with a SaaS based web control panel, designed for users to remotely assist your customers during initial backup setup and ongoing support.
- MSP360 Backup for Desktop
Details
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Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/12 months |
|---|---|
Desktop | $120.00 |
Dimensions summary
This listing offers one pricing dimension: the Desktop unit. You buy under a contract, and each unit covers one desktop computer. Pricing scales by the number of desktops you protect — add more units as your device count grows. There are no separate tiers or add-on charges in this listing. Every unit provides the same desktop backup coverage, so your total cost depends only on how many desktops you license.
Top-of-mind questions for buyers
One Desktop unit licenses one desktop computer. You license each machine separately, and the count is per computer, not per user. Desktop backup covers Windows, macOS, and Linux workstations. If you protect five desktops, you need five units. Add units as your device count grows.
Each Desktop unit provides file-level and image-based backup for desktops. You get flexible scheduling, customizable retention settings, and AES encryption with 128-, 192-, or 256-bit key sizes. You choose your own cloud or local storage destination. File versioning and consistency checks help verify recoverability.
No. The Desktop unit protects desktop workstations only, running Windows, macOS, or Linux. Server backup, SQL Server backup, and virtual machine backup are separate offerings and are not part of this desktop coverage. If you need to protect servers or VMs, those require different licensing.
www.msp360.com
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Similar products
MSP360 Backup is an easy-to-use backup and disaster recovery solution developed with a security first approach. Utilzing Object Lock technology, your backup data is secured against even the most advanced ransomware attacks.
MSP360 Backup is an easy-to-use backup and disaster recovery solution developed with a security first approach. Utilzing Object Lock technology, your backup data is secured against even the most advanced ransomware attacks.
MSP360 Backup is an easy-to-use backup and disaster recovery solution developed with a security first approach. Utilzing Object Lock technology, your backup data is secured against even the most advanced ransomware attacks.
MSP360 Backup is an easy-to-use backup and disaster recovery solution developed with a security first approach. Utilzing Object Lock technology, your backup data is secured against even the most advanced ransomware attacks.
Customer reviews
Robert H.
Comprehensive Backup Solution with Customization Flexibility
Reviewed on Aug 07, 2026
Review provided by G2
What do you like best about the product?
I like that MSP360 Backup is free to use. I think it's a very comprehensive tool and not difficult to use. I appreciate that I can back up my whole Windows system for a bare metal restore if needed, to the cloud and to Cloudflare, which is extremely cheap. It lets me back up terabytes for just a few dollars a month and set up automatic backups. The number of options is amazing, allowing me to tailor it exactly to my needs. It's pretty incredible.
What do you dislike about the product?
Some of the options in MSP360 Backup are a little advanced, even for someone like me who has worked in the IT space for about a decade. I had to Google search some of the options to understand what they were. The setup wasn't the easiest because of this, but it did allow me to tailor and customize the tool to my needs.
What problems is the product solving and how is that benefiting you?
I use MSP360 Backup to back up my entire system for a full restore later. It allows cloud backups, solving the problem of having only local full restores. I can back up terabytes cheaply and automatically, making it comprehensive and easy to use.
Computer Software
Reasonably Priced Backups with Seamless IDrive e2 Integration
Reviewed on Aug 02, 2026
Review provided by G2
What do you like best about the product?
It is a very reasonable prices solutions to several backup scenarios. It integrates seamlessly with my IDrive e2 storage and provides a highly usable interface for managing my files and file versions.
What do you dislike about the product?
I have not really discovered any downsides yet.
What problems is the product solving and how is that benefiting you?
I need to be able to have a small business team have access to both automated and manual backup from their laptops.
Morris G.
Simple Setup with No Firewall Changes
Reviewed on Jun 29, 2026
Review provided by G2
What do you like best about the product?
The fact that setup is Simple, No Seperate Network or Firewall setting required. Ports 80 and 443 only
What do you dislike about the product?
The 365 Backup system needs improvement.
No ability to do WordPress Backups from customer hosting
No ability to do WordPress Backups from customer hosting
What problems is the product solving and how is that benefiting you?
I have built my business around it
Jamie G.
MSP360 Managed Backup: Simple, Cost-Effective, and Rock-Solid Reliable
Reviewed on Jun 10, 2026
Review provided by G2
What do you like best about the product?
I like MSP360 Managed Backup because it strikes a great balance between simplicity, cost, and reliability. The platform is very easy to set up and manage, making day-to-day backup tasks straightforward without a lot of overhead. It’s also a cost‑effective solution, particularly for MSP environments where scaling needs to stay affordable.
Most importantly, it’s reliable — backups run consistently, and restores work when you need them. On top of that, their support is excellent; when you do need help, it’s responsive and genuinely useful. Overall, it’s a solid, no-fuss backup solution that does exactly what it ’s supposed to do.
Most importantly, it’s reliable — backups run consistently, and restores work when you need them. On top of that, their support is excellent; when you do need help, it’s responsive and genuinely useful. Overall, it’s a solid, no-fuss backup solution that does exactly what it ’s supposed to do.
What do you dislike about the product?
One downside to MSP360 Managed Backup is that it doesn’t offer the same level of granular control over backup settings as some other, more advanced platforms. For users who want to fine-tune every aspect of their backup jobs, policies, and retention rules, this can feel a bit limited.
That said, this isn’t necessarily a bad thing. The more streamlined approach reduces complexity and makes the platform much easier to manage on a day-to-day basis. In many cases, having fewer overly technical options actually helps avoid misconfiguration and keeps things running smoothly, which can be a big advantage in busy MSP environments.
That said, this isn’t necessarily a bad thing. The more streamlined approach reduces complexity and makes the platform much easier to manage on a day-to-day basis. In many cases, having fewer overly technical options actually helps avoid misconfiguration and keeps things running smoothly, which can be a big advantage in busy MSP environments.
What problems is the product solving and how is that benefiting you?
MSP360 Backup solves the problem of delivering a modern, reliable backup solution without the high costs and operational overhead that often come with more complex platforms. Many traditional backup systems require significant investment in both licensing and ongoing management, which can be difficult to justify for clients.
By being more cost-effective, MSP360 allows us to provide a robust backup solution at a lower price point. This makes it much easier to position to clients, as they’re getting a modern, professional-grade service without feeling like they’re overpaying. In turn, that helps improve client satisfaction and makes backup an easier conversation commercially.
It also significantly reduces the amount of upkeep required. Unlike other platforms that need frequent tuning, maintenance, or infrastructure management, MSP360 is fairly low-maintenance. This means less time spent managing the backup environment and more time focusing on other areas of support, while still having confidence that backups are running as expected.
By being more cost-effective, MSP360 allows us to provide a robust backup solution at a lower price point. This makes it much easier to position to clients, as they’re getting a modern, professional-grade service without feeling like they’re overpaying. In turn, that helps improve client satisfaction and makes backup an easier conversation commercially.
It also significantly reduces the amount of upkeep required. Unlike other platforms that need frequent tuning, maintenance, or infrastructure management, MSP360 is fairly low-maintenance. This means less time spent managing the backup environment and more time focusing on other areas of support, while still having confidence that backups are running as expected.
Information Technology and Services
Buggy, Unreliable Backups with a Confusing Storage Upload System
Reviewed on May 31, 2026
Review provided by G2
What do you like best about the product?
It was okay for backups but was confusing, and files were unmanageable as it had a different storage upload mechanism
What do you dislike about the product?
It was buggy and unreliable and hence changed the name from cloudberry backup. Integrations were also finicky
What problems is the product solving and how is that benefiting you?
Backup to multiple cloud providers