Sold by: MSP360Â
MSP360 Backup is an easy-to-use backup and disaster recovery solution developed with a security first approach. Utilzing Object Lock technology, your backup data is secured against even the most advanced ransomware attacks.
Overview
MSP360 Backup. Simple, Secure and Reliable.
MSP360 Backup is an easy-to-use backup and disaster recovery solution developed with a security first approach. Utilzing Object Lock technology, your backup data is secured against even the most advanced ransomware attacks. A centralized SaaS management console which inludes monitoring, and reporting allows users to manage their backups efficiently to reduce downtime. MSP360 Backup is natively integrated with AWS, supporting all storage classes from S3 to Glacier Deep Archive. MSP360 also offers best-in-class data protection for Windows, macOS, Linux, Ubuntu, VMware, Hyper-V, Microsoft 365, and Google Workspace.
Highlights
- Built on Amazon Web Services. MSP360 Backup is hosted on Amazon EC2 and allows you to connect to your own AWS account to store customers' backups on Amazon S3 and Amazon Glacier.
- Centralized Management, Monitoring and Reporting. MSP360 Backup comes with a SaaS based web control panel, designed for users to remotely assist your customers during initial backup setup and ongoing support.
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/12 months |
|---|---|
Server | $240.00 |
Vendor refund policy
Please contact us
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
Please use our Support Portal to report issues.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By MSP360
By N2W Software
Top
100
In Backup & Recovery, Storage
Top
100
In Backup & Recovery
Top
25
In Backup & Recovery, Storage
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Data Protection Mechanism
Utilizes Object Lock technology to secure backup data against advanced ransomware attacks
Multi-Platform Support
Provides native backup capabilities for Windows, macOS, Linux, Ubuntu, VMware, Hyper-V, Microsoft 365, and Google Workspace
Cloud Storage Integration
Natively integrated with AWS, supporting storage classes from S3 to Glacier Deep Archive
Management Console
Centralized SaaS web control panel for remote backup management, monitoring, and reporting
Infrastructure Hosting
Hosted on Amazon EC2 with capability to connect to customer's own AWS account for backup storage
Data Protection Automation
Automated data protection management for virtual, physical, cloud, and SaaS environments
Backup Storage Immutability
Ransomware-resilient immutable backups for Amazon S3 buckets and Linux-based repositories
Multi-Platform Support
Comprehensive backup and recovery for Amazon EC2, VMware vSphere, Microsoft Hyper-V, Nutanix AHV, Linux, Windows, and Microsoft 365
Recovery Capabilities
Full instance recovery and instant recovery of individual files/objects with minimal interaction
Disaster Recovery Orchestration
Site Recovery mechanism for automated disaster recovery and workload protection across different environments
Multi-Service Backup Automation
Automated backup and recovery for multiple AWS services including EC2, EBS, RDS, Redshift, Aurora, EFS, FSx, DynamoDB, and S3 using native snapshot technology
Cross-Region and Cross-Account Disaster Recovery
Enables backup and recovery across different AWS regions and accounts with one-click disaster recovery capabilities
Snapshot Lifecycle Management
Automated snapshot lifecycle management with ability to transfer snapshots to Amazon S3 and Glacier/Deep Archive for long-term retention and compliance
Resource Scheduling
Automated resource scheduling for optimizing backup processes and managing cloud backup costs
Multi-Tenancy Support
Centralized dashboard with comprehensive reporting, real-time alerts, and support for managing large, complex cloud environments
Standard contract
No
No
No
Customer reviews
0 ratings
0 AWS reviews
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515 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Chris B.
Great Service, Great Support
Reviewed on Sep 02, 2025
Review provided by G2
What do you like best about the product?
This is a powerful backup / restore system without the super complex requirements. I am able to backup a file server to an immuatable cloud storage, then restore to a different machine on a different network. This is perfect for disaster recovery.
I have engaged support a couple of times and they are always responsive and provide a clear solution, even if it take a number of tries.
I have engaged support a couple of times and they are always responsive and provide a clear solution, even if it take a number of tries.
What do you dislike about the product?
Pricing is a bit unfortunate, going through a reseller. But prices are pretty fair.
What problems is the product solving and how is that benefiting you?
Backup to immutable cloud storage, with restore to different machine / network via browser.
Information Technology and Services
MSP360 Online backup is reliable, robust and full featured
Reviewed on Aug 28, 2025
Review provided by G2
What do you like best about the product?
There are options for almost any backup need, file or image backup, SQL, VM, server, PC, pricing is great and I find the software to be reliable and easy to manage. Support is responsive and helpful, it's really been a big plus for my business and customer base. The MSP program is excellent and makes it easy to manage multiple customers and installations.
What do you dislike about the product?
There is a slight learning curve but that's true of any backup software. Once you're familiar with the platform and options, installing and configuring is simple.
What problems is the product solving and how is that benefiting you?
Reliable cloud and onsite backups, flexible storage and media options, backups for many different sources.
MohamedAhmed E.
MSP360 Managed Backup has been an invaluable service for our backup needs.
Reviewed on Aug 11, 2025
Review provided by G2
What do you like best about the product?
The support team, especially Vlad, provided exceptional assistance. Their clear instructions and quick responses made the process seamless. I highly recommend MSP360 for anyone looking for reliable and well-supported backup solutions.
What do you dislike about the product?
I don't have dislikes so far, if I must add a comment is that the learning curve with usability, and services is more difficult that I expected
What problems is the product solving and how is that benefiting you?
in setting up our QNAP NAS as a storage account
Ron M.
New account configuration
Reviewed on May 13, 2025
Review provided by G2
What do you like best about the product?
Very responsive to support request - quick to esspond
What do you dislike about the product?
No real issues - software works OK - resonably priced.
What problems is the product solving and how is that benefiting you?
Software updates and backup
Information Technology and Services
Dependable and feature rich
Reviewed on May 11, 2025
Review provided by G2
What do you like best about the product?
I've used MSP360/Cloudberry for almost a decade now to manage backups professionally and personally. It's ease of setup makes it my go-to tool for backups to s3 from desktops. It's a feature rich and reliable.
What do you dislike about the product?
I wish it supported temporary credentials. Keeping a local AWS credentials makes me itch a little.
What problems is the product solving and how is that benefiting you?
It protects my endpoint devices from data loss.