Sold by: MSP360
MSP360 Backup is an easy-to-use backup and disaster recovery solution developed with a security first approach. Utilzing Object Lock technology, your backup data is secured against even the most advanced ransomware attacks.
4.5
Overview
MSP360 Backup. Simple, Secure and Reliable.
MSP360 Backup is an easy-to-use backup and disaster recovery solution developed with a security first approach. Utilzing Object Lock technology, your backup data is secured against even the most advanced ransomware attacks. A centralized SaaS management console which inludes monitoring, and reporting allows users to manage their backups efficiently to reduce downtime. MSP360 Backup is natively integrated with AWS, supporting all storage classes from S3 to Glacier Deep Archive. MSP360 also offers best-in-class data protection for Windows, macOS, Linux, Ubuntu, VMware, Hyper-V, Microsoft 365, and Google Workspace.
Highlights
- Built on Amazon Web Services. MSP360 Backup is hosted on Amazon EC2 and allows you to connect to your own AWS account to store customers' backups on Amazon S3 and Amazon Glacier.
- Centralized Management, Monitoring and Reporting. MSP360 Backup comes with a SaaS based web control panel, designed for users to remotely assist your customers during initial backup setup and ongoing support.
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/12 months |
|---|---|
Server | $240.00 |
Vendor refund policy
Please contact us
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
Please use our Support Portal to report issues.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By MSP360
By N2W Software
Top
100
In Backup & Recovery, Storage
Top
100
In Backup & Recovery
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25
In Backup & Recovery, Storage
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Ransomware Protection
Object Lock technology implementation to secure backup data against advanced ransomware attacks
Native Cloud Storage Integration
Native integration with AWS storage services including S3, Glacier, and Glacier Deep Archive storage classes
Centralized Management Console
SaaS-based web control panel providing centralized monitoring, reporting, and remote management capabilities
Multi-Platform Data Protection
Support for backup and recovery across Windows, macOS, Linux, Ubuntu, VMware, Hyper-V, Microsoft 365, and Google Workspace
AWS Infrastructure Deployment
Hosted on Amazon EC2 with ability to connect to customer AWS accounts for backup storage
Multi-Platform Backup Support
Supports backup and protection for Amazon EC2, VMware vSphere, Microsoft Hyper-V, Nutanix AHV, Linux, Windows, Microsoft 365, and file shares
Ransomware-Resilient Backup Storage
Delivers immutable backups to Amazon S3 buckets, EBS, and S3-compatible storage platforms with immutability for ransomware protection
Disaster Recovery Orchestration
Includes Site Recovery functionality for automated disaster recovery orchestration and failover management
Granular Recovery Capabilities
Enables instant recovery of individual files and objects, and full Amazon EC2 instance recovery from backup data
Centralized Management Interface
Provides web-based centralized administration interface for managing backup, recovery, and data protection activities across all workloads
Ransomware Protection
Immutable backups with ransomware protection and immutable cloud backups with compliance lock for multi-layered defense against ransomware attacks
Disaster Recovery Automation
Automated full environmental drills, policy-based protection, and orchestrated recovery of multiple AWS resources across different regions and accounts
Data Lifecycle Management
Smart data lifecycle management with lifecycle policies for EBS snapshots to Amazon S3 and Glacier/Deep Archive, enabling up to 92% cost savings
Multi-Cloud Support
Support for AWS services including EC2, EBS, RDS, Redshift, Aurora, EFS, FSx, S3, EKS, DynamoDB, DocumentDB, and Azure VMs with cross-subscription and cross-region capabilities
Infrastructure Configuration Capture
Capture and cloning of all network configurations including VPC, Transit Gateway, Load Balancers, subnets, and security groups
Standard contract
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Customer reviews
Non-Profit Organization Management
Flexible, Secure Hybrid Backups with No Vendor Lock-In
Reviewed on Mar 10, 2026
Review provided by G2
What do you like best about the product?
Flexible cloud storage options – It supports many cloud providers (Amazon S3, Microsoft Azure, are what we used)
No vendor lock-in – Because storage is separate from the backup software, you are not tied to a single vendor’s ecosystem.
Highly customizable backups – Scheduling, scripting, encryption, compression, and detailed logging allow very granular control over backup jobs.
Strong security features – Supports AES-128/192/256 encryption, immutability, and object-lock protection to help defend against ransomware and unauthorized access.
Hybrid backup capability – Supports local, cloud, or hybrid backups, including file-level and image-based backups with multiple restore options.
No vendor lock-in – Because storage is separate from the backup software, you are not tied to a single vendor’s ecosystem.
Highly customizable backups – Scheduling, scripting, encryption, compression, and detailed logging allow very granular control over backup jobs.
Strong security features – Supports AES-128/192/256 encryption, immutability, and object-lock protection to help defend against ransomware and unauthorized access.
Hybrid backup capability – Supports local, cloud, or hybrid backups, including file-level and image-based backups with multiple restore options.
What do you dislike about the product?
It can have a bit of a learning curve – The platform offers many configuration options, which can make the initial setup and ongoing management complicated for new users.
Limited built-in disaster recovery features – It lacks some advanced enterprise capabilities like automated failover or instant VM recovery found in other backup platforms.
Limited built-in disaster recovery features – It lacks some advanced enterprise capabilities like automated failover or instant VM recovery found in other backup platforms.
What problems is the product solving and how is that benefiting you?
We now have reliable backups that can be easily and granularly restored.
Construction
Cloud Backup That Just Works. Really!
Reviewed on Feb 16, 2026
Review provided by G2
What do you like best about the product?
Cloud Backup that is easy to manage. Really!
What do you dislike about the product?
Just getting used to the many useful features. In time this will be resolved by me
What problems is the product solving and how is that benefiting you?
Cloud backup for laptops that may not be on a network, but belong to a company. Can manage the backups from the MSP360 portal. Nice!
Troy S.
MSP360 has been a game changer in terms of centralized management!
Reviewed on Feb 13, 2026
Review provided by G2
What do you like best about the product?
Centralized management of a large number of customers' backups from a single management console. Also, their customer service and response time is absolutely excellent! Their support reps seem very knowledgeable and are easy to work with!
What do you dislike about the product?
They don't offer a way to do full system image backups of Linux systems, only file level backups. Also, if you do an image backup of a Windows computer that is still a legacy system running MBR and want to restore to a newer computer that has an NVMe drive and is UEFI, it's an absolute nightmare, if not almost impossible.
What problems is the product solving and how is that benefiting you?
We were formerly resellers for Carbonite. While Carbonite is very easy to install and use [from an end user perspective], there is no easy, centralized management dashboard that allows you to effectively monitor backups for a large number of users. We have had to rely on customers calling us if the system tray icon changes or indicates some kind of warning. Most people don't even notice it, especially if they upgraded to Windows 11 (which is a whole different nightmare) where Windows hides most of your service icons under an arrow. So, some customers could go for weeks or months without having a current backup because they didn't notice their software wasn't updating or working properly. Having this management console and regular email alerts has been a game changer.
Rishabh S.
Effortless Backups with Seamless Cloud Integration
Reviewed on Feb 01, 2026
Review provided by G2
What do you like best about the product?
I appreciate how MSP360 Backup works seamlessly with both legacy file-based backups in incremental mode and Azure cloud-based backups on the hot tier. It's cool that I can rely on it for cloud backup and incremental backup, and the scheduling feature is a huge plus since I don't have to run backups manually — it automatically downloads them. Also, I find the software easy to use and the initial setup was a breeze.
What do you dislike about the product?
Error codes not correct always
What problems is the product solving and how is that benefiting you?
I use MSP360 Backup for Windows backup, enjoying its cloud and incremental backup, scheduling, and user-friendliness. It automates tasks, running without manual intervention.
Wholesale
MSP360 is easy and intuitive to use
Reviewed on Jan 26, 2026
Review provided by G2
What do you like best about the product?
The software from installation through initial setup is easy and intuitive.
What do you dislike about the product?
I have previously used cloudberry server back-up for last 10 years. Software does what it is suppose to do.
What problems is the product solving and how is that benefiting you?
Backup of critical data in event of equipment or disaster failures.