MSP360 Backup Server Edition
MSP360Reviews from AWS customer
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very good performance for price
What do you like best about the product?
Ease of use and VERY fast support over email or phone!!
What do you dislike about the product?
It is meant for professionals , not for home users much. But that is not really a downside.
What problems is the product solving and how is that benefiting you?
Recovering from possible ransomware attack.
Effective cloud backup solution
What do you like best about the product?
Ease of use. It makes backup to AWS a breeze.
What do you dislike about the product?
Asking me to do a review for a cheaper product!
What problems is the product solving and how is that benefiting you?
Helps with data redundancy
Great Product! Powerful and reliable backup platform
What do you like best about the product?
The comprehensive coverage across platforms and the granular control over backup policies and storage options make it an invaluable tool for data protection.
What do you dislike about the product?
The lack of dedicated support in Spanish can sometimes slow down issue resolution for our team and clients. While the English-speaking agents are helpful, having native Spanish support would streamline communication and enhance efficiency for Spanish-speaking regions.
What problems is the product solving and how is that benefiting you?
The responsiveness and expertise of the support team are outstanding. They provided a clear, step-by-step solution that immediately fixed our problem, minimizing downtime for our client.
Great Service, Great Support
What do you like best about the product?
This is a powerful backup / restore system without the super complex requirements. I am able to backup a file server to an immuatable cloud storage, then restore to a different machine on a different network. This is perfect for disaster recovery.
I have engaged support a couple of times and they are always responsive and provide a clear solution, even if it take a number of tries.
I have engaged support a couple of times and they are always responsive and provide a clear solution, even if it take a number of tries.
What do you dislike about the product?
Pricing is a bit unfortunate, going through a reseller. But prices are pretty fair.
What problems is the product solving and how is that benefiting you?
Backup to immutable cloud storage, with restore to different machine / network via browser.
MSP360 Online backup is reliable, robust and full featured
What do you like best about the product?
There are options for almost any backup need, file or image backup, SQL, VM, server, PC, pricing is great and I find the software to be reliable and easy to manage. Support is responsive and helpful, it's really been a big plus for my business and customer base. The MSP program is excellent and makes it easy to manage multiple customers and installations.
What do you dislike about the product?
There is a slight learning curve but that's true of any backup software. Once you're familiar with the platform and options, installing and configuring is simple.
What problems is the product solving and how is that benefiting you?
Reliable cloud and onsite backups, flexible storage and media options, backups for many different sources.
MSP360 Managed Backup has been an invaluable service for our backup needs.
What do you like best about the product?
The support team, especially Vlad, provided exceptional assistance. Their clear instructions and quick responses made the process seamless. I highly recommend MSP360 for anyone looking for reliable and well-supported backup solutions.
What do you dislike about the product?
I don't have dislikes so far, if I must add a comment is that the learning curve with usability, and services is more difficult that I expected
What problems is the product solving and how is that benefiting you?
in setting up our QNAP NAS as a storage account
New account configuration
What do you like best about the product?
Very responsive to support request - quick to esspond
What do you dislike about the product?
No real issues - software works OK - resonably priced.
What problems is the product solving and how is that benefiting you?
Software updates and backup
Dependable and feature rich
What do you like best about the product?
I've used MSP360/Cloudberry for almost a decade now to manage backups professionally and personally. It's ease of setup makes it my go-to tool for backups to s3 from desktops. It's a feature rich and reliable.
What do you dislike about the product?
I wish it supported temporary credentials. Keeping a local AWS credentials makes me itch a little.
What problems is the product solving and how is that benefiting you?
It protects my endpoint devices from data loss.
Fabulous program
What do you like best about the product?
All my customers under one interface. Everything works (so far ) and all at an incredibly affordable price. If something doesn't work as it should, the competent support is right there.
What do you dislike about the product?
I am still missing the function to be able to shut down the PC after a backup.
What problems is the product solving and how is that benefiting you?
Management of all customers in one central location - excellently solved.
MSP360 is a sophisticated Enterprise-level backup system provided at reasonable cost
What do you like best about the product?
MSP360 agents are easy to install and configure, and their management console is web-based and easy to use. The system is very economical.
What do you dislike about the product?
I would not say I dislike this aspect, but MSP360 is so sophisticated and the technology so cutting edge and continuously developing, that I spend a lot of time opening tickets to understand how to configure their latest iteration.
What problems is the product solving and how is that benefiting you?
Other competing Enterprise-level backup systems are more expensive and involve a lot of time to get started with.
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