MSP360 Backup Server Edition
MSP360Reviews from AWS customer
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MSP360 has been a game changer in terms of centralized management!
What do you like best about the product?
Centralized management of a large number of customers' backups from a single management console. Also, their customer service and response time is absolutely excellent! Their support reps seem very knowledgeable and are easy to work with!
What do you dislike about the product?
They don't offer a way to do full system image backups of Linux systems, only file level backups. Also, if you do an image backup of a Windows computer that is still a legacy system running MBR and want to restore to a newer computer that has an NVMe drive and is UEFI, it's an absolute nightmare, if not almost impossible.
What problems is the product solving and how is that benefiting you?
We were formerly resellers for Carbonite. While Carbonite is very easy to install and use [from an end user perspective], there is no easy, centralized management dashboard that allows you to effectively monitor backups for a large number of users. We have had to rely on customers calling us if the system tray icon changes or indicates some kind of warning. Most people don't even notice it, especially if they upgraded to Windows 11 (which is a whole different nightmare) where Windows hides most of your service icons under an arrow. So, some customers could go for weeks or months without having a current backup because they didn't notice their software wasn't updating or working properly. Having this management console and regular email alerts has been a game changer.
Effortless Backups with Seamless Cloud Integration
What do you like best about the product?
I appreciate how MSP360 Backup works seamlessly with both legacy file-based backups in incremental mode and Azure cloud-based backups on the hot tier. It's cool that I can rely on it for cloud backup and incremental backup, and the scheduling feature is a huge plus since I don't have to run backups manually — it automatically downloads them. Also, I find the software easy to use and the initial setup was a breeze.
What do you dislike about the product?
Error codes not correct always
What problems is the product solving and how is that benefiting you?
I use MSP360 Backup for Windows backup, enjoying its cloud and incremental backup, scheduling, and user-friendliness. It automates tasks, running without manual intervention.
MSP360 is easy and intuitive to use
What do you like best about the product?
The software from installation through initial setup is easy and intuitive.
What do you dislike about the product?
I have previously used cloudberry server back-up for last 10 years. Software does what it is suppose to do.
What problems is the product solving and how is that benefiting you?
Backup of critical data in event of equipment or disaster failures.
Effective, Feature-Rich Backup Solution with Great Support
What do you like best about the product?
Effective, well supported, feature rich backup solution
What do you dislike about the product?
No real dislikes. Whenever we do encounter a question or issue, support is there to help.
What problems is the product solving and how is that benefiting you?
Creating reliable, monitored, cloud and/or local backups. Compatible with most operating systems. Compatible with many well regarded cloud storage solutions. Cost effective. We've used this solution for a number of years.
Reliable Backup Solution with Easy Recovery
What do you like best about the product?
I use MSP360 Backup to keep our company’s data safe and secure. I like how reliable and easy it is to use. Backing up files across devices and the cloud is simple, and knowing I can quickly restore data whenever I need gives me real peace of mind. It helps keep backups organized and ensures our data stays protected. It’s reliable, easy to use, and makes backing up and restoring data simple, which is why I’d definitely recommend it to others.
What do you dislike about the product?
One thing I’ve noticed with MSP360 Backup is that the initial setup can feel a bit technical, especially for new users. Some of the backup settings and scheduling options could be more intuitive to make everything easier to manage.
What problems is the product solving and how is that benefiting you?
I use MSP360 Backup to keep our company's data safe and secure. It makes backing up files across devices and cloud services easy and ensures quick restoration during data loss or system failures.
Easy Backup Job Creation with Helpful Onboarding Support
What do you like best about the product?
It is pretty easy to create backup jobs. Tech support has been very helpful in the onboarding process and when minor issues or questions have arised.
What do you dislike about the product?
The 2FA process is a bit cumbersome as it takes multiple steps.
What problems is the product solving and how is that benefiting you?
Solves the problem of data back up for disaster recovery purposes.
Dependable Backup Solution with Intuitive Interface
What do you like best about the product?
I use MSP360 Backup to keep all our important data safe and easily manageable. It helps protect files and systems from accidental loss, ransomware, or other issues. I really appreciate being able to schedule automated backups so nothing gets missed, and restoring files is simple and stress-free. I also like that it works smoothly across both local devices and cloud storage, which gives me peace of mind knowing our data is always safe, no matter where it’s stored. Having a central place to monitor and manage everything makes keeping our data secure much easier. The dependable and easy-to-use nature of MSP360 Backup makes it a necessary tool for ensuring data safety and accessibility.
What do you dislike about the product?
One thing I’ve noticed with MSP360 Backup is that setting up backups for multiple devices or more complex setups can feel a bit time-consuming and tricky. The interface isn’t always super intuitive at first, so a bit more guidance or setup help would be great. It’s a powerful tool, but having more options for customizing notifications and reports would make managing everything even easier.
What problems is the product solving and how is that benefiting you?
I use MSP360 Backup to protect our data against loss, ransomware, or system crashes. It simplifies managing local and cloud backups, allowing me to schedule automatic backups and quickly restore files. Handling multiple devices is easier, giving me peace of mind that our critical data is always accessible.
Effortless Backups, Superb Convenience
What do you like best about the product?
I appreciate MSP360 Backup for its ease of use, which makes it extremely simple to set up without any difficulty. The ability to perform daily backups and easily restore data is invaluable to me. I also like the feature that allows me to send backups to Wasabi, which fits well with my setup.
What do you dislike about the product?
I don't like that encryption wasn't included on the home plan.
What problems is the product solving and how is that benefiting you?
MSP360 Backup makes it easy to perform daily backups and restore data.
Feature-Rich, Easy Integration with Google
What do you like best about the product?
Its an easy to implement feature rich software can be integrated with google which can be used frequently
What do you dislike about the product?
Nothing negative that can be thought of .
What problems is the product solving and how is that benefiting you?
Can be used to backup VM and both file level backup which can be used to backup both work and home data with ease. Its interfaces are easy to use and can be used with multiple hosts such an Vmware and HyperV which is a great convinience. Further this helps to backup multiple types such as hard disk backup, network backup, fileset back in a single tool which is great to see.
Outstanding Solution with Seamless Performance
What do you like best about the product?
This is truly one of the best solutions available on the market.
What do you dislike about the product?
Everything runs smoothly; my only concern is the pricing.
What problems is the product solving and how is that benefiting you?
This is the best solution for company-level backups.
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