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ThousandEyes

ThousandEyes | 1

Reviews from AWS Marketplace

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External reviews

76 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Boopalan T.

Solving the troubleshoot time with the accurate performance data

  • March 03, 2023
  • Review verified by G2

What do you like best about the product?
I really liked the multiple ways to look at the performance of the agent especially the historical data which really helps in the operation issues.
What do you dislike about the product?
On the availability test view report (graph) color code used between the specific agent and overall agents is not clear in the initial times
What problems is the product solving and how is that benefiting you?
Internet environment degradation issues


    Arjun M.

Nice experience to using ThousandEyes

  • March 03, 2023
  • Review provided by G2

What do you like best about the product?
Monitoring traffic & fine visualition of the network path
Monitoring cloud services
In Dept loss monitoring of affected links
Monitoring site-to-site connections
What do you dislike about the product?
Our requirement is fulfilled so not found any drawback to using it.
What problems is the product solving and how is that benefiting you?
While getting issues over cloud services in different continents was challenging to find out the outage area, it helped to work out the exact problem.


    Job C.

Monitoring Tools of the Future

  • March 03, 2023
  • Review verified by G2

What do you like best about the product?
You can see global outages, where you can find area where the ISP's are having issue on time. Thousand Eyes is helpful especially if you're company has DIA circuit where they can anticipate issues and route their traffic accordingly.
What do you dislike about the product?
Need familiarization of the basic navigation of the tools. It may take some time for a starter to fully understand the use of this monitoring tools.
What problems is the product solving and how is that benefiting you?
It is a useful tool that you can use monitor your global resources.You can see as well traffic link utilization and BGP routing behavior of your public IP advertising to Internet


    BRIAN N.

System Eng

  • March 03, 2023
  • Review verified by G2

What do you like best about the product?
Network Path and BGP route timing plus the maps
What do you dislike about the product?
A bit hustle to perform provisioning and limited Internet Insights
What problems is the product solving and how is that benefiting you?
Able to verify network paths plus BGP routes


    Jim Patrick A.

Customer feedback

  • March 02, 2023
  • Review verified by G2

What do you like best about the product?
It gives you a first look at the behavior of the network
What do you dislike about the product?
There are some options that is quite confusing
What problems is the product solving and how is that benefiting you?
Network or route checks and validations


    Mari K.

Very interesting product

  • March 02, 2023
  • Review provided by G2

What do you like best about the product?
Testing tools were very helpful to understand what is happening on the end to end communication.
What do you dislike about the product?
Nothing to dislike, maybe to improve a bit more user experience in general
What problems is the product solving and how is that benefiting you?
Tracking user connectivity with servers


    Mario Alfonso R.

Excellent tool to early detect issues with network services

  • March 02, 2023
  • Review verified by G2

What do you like best about the product?
The most helpful feature of ThousandEyes is the ability to locate failures in any part of the network side when applications fail. No matter if it's outside of the company's administrative control, it helps pinpoint where the issue is, so we can engage appropriate teams as needed (App support, Internet Providers, etc).
What do you dislike about the product?
I would like more support of network enterprise agents for other vendors, (F5 loadbalancers) and also support for Catalyst 9600 products.
What problems is the product solving and how is that benefiting you?
It helps to reduce the time to detect and resolve failures in applications hosted in AWS cloud. It means, less operational overhead for my team, so we can take care of other activities in IT.


    Lechao D.

some feature really useful and some need improvements

  • March 02, 2023
  • Review verified by G2

What do you like best about the product?
The Path Visualization is really useful, it helped us find the network's root cause multiple times.
And the TE platform is stable.
What do you dislike about the product?
The price is high.
I wish we could see the DNS query result for all the agents.
What problems is the product solving and how is that benefiting you?
TE can give us the most accurate result from outside. If TE says something is wrong, then something is for sure not working.


    Tom S.

ThousandEyes is a must have for running datacenter

  • March 02, 2023
  • Review verified by G2

What do you like best about the product?
ThousandEyes provides the diversity, flexibility and insight to have a wholistic view of your datacenter, server and application performance. On top of that, it also provides the tools needed to start troubleshooting when issues arise.
What do you dislike about the product?
The price, but you get what you pay for right?
What problems is the product solving and how is that benefiting you?
ThousandEyes gives us insight into a very wide span of Internet reachability and performance. It allows us to be more proactive on our customer experience, rather than waiting for customers to complain about a connectivity problem.


    Chaitanya M.

TEyes Review

  • March 02, 2023
  • Review verified by G2

What do you like best about the product?
ThousandEyes UI was very easy to configure.
What do you dislike about the product?
As of now there is nothing I dislike about ThousandEyes.
What problems is the product solving and how is that benefiting you?
It helps monitoring the applications on cloud and triggering alerts whenever there is an issue.