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    Cisco ThousandEyes

     Info
    ThousandEyes delivers Assurance for Cloud, Internet, and SaaS Performance, providing real-time visibility into network dependencies that impact application delivery. Our platform helps enterprises detect, troubleshoot, and resolve disruptions across any environment to deliver seamless digital services.
    Listing Thumbnail

    Cisco ThousandEyes

     Info

    Overview

    ThousandEyes provides end-to-end visibility into Internet, cloud, and SaaS performance, enabling enterprises to correlate network, routing, and application-layer insights for rapid issue detection and resolution. By continuously monitoring dependencies across hybrid and multi-cloud environments, ThousandEyes helps IT teams proactively address performance risks before they impact users.

    With a global network of vantage points, including ThousandEyes-managed locations and enterprise-deployed monitoring within their own environments and dependencies, organizations gain real-time visibility into network paths, BGP routing, and service performance. Insights correlated across multiple layers and dependencies pinpoint root causes faster, cutting resolution times, and improving service provider collaboration.

    Cloud Insights extends visibility into AWS environments, giving IT teams a clear view of the various components of AWS cloud infrastructure including cloud topology, cloud inventory and correlating cloud configuration changes with the ThousandEyes tests to troubleshoot performance bottlenecks and optimize cloud networking.

    World-leading brands which comprise 160+ of the Global 2000, 20 of the top 25 SaaS providers, and 6 of the 7 largest U.S. banks trust ThousandEyes to ensure service reliability, accelerate cloud and SaaS adoption, and improve IT agility.

    For a customized scope or more detail about how Units are scoped and utilized, please contact us at https://www.thousandeyes.com/contact 

    For custom pricing, EULA, or a private contract, please contact us at https://www.thousandeyes.com/contact  for a private offer.

    Highlights

    • For Multi-Cloud and AWS Environments: Cloud Insights provides end-to-end visibility into AWS cloud networking components, offering an instant view of cloud inventory and topology, including VPCs, Transit Gateways, and AWS Global Accelerator. IT teams can correlate cloud configuration changes with synthetic tests, enabling faster troubleshooting of latency, connectivity, and routing issues across hybrid cloud environments.
    • For Enterprises Consuming SaaS & Cloud Services: ThousandEyes enables IT teams to monitor and optimize network performance across SaaS, IaaS, and service APIs, ensuring reliable access for branch offices, retail locations, and remote employees.
    • For IT and Network Operations: Internet Insights leverages our unmatched global intelligence to detect service provider outages and Internet disruptions, allowing teams to respond before users are impacted.

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Cisco ThousandEyes

     Info
    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.

    12-month contract (3)

     Info
    Dimension
    Description
    Cost/12 months
    Getting Started - Units
    Contract price includes 4,900 Units
    $50,000.00
    Getting Started - EPA
    Contract Price Includes 100 endpoint agents
    $17,520.00
    Getting Started - Cloud Insights
    Contract price includes Cloud Insights Advantage
    $140,000.00

    Additional usage costs (1)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Unit Overage (Monthly)
    $0.85

    Vendor refund policy

    By subscribing to this product you agree to terms and conditions outlined in the End User License Agreement referenced below.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Customers can contact the ThousandEyes Customer Engineering team 24 hours a day, 7 days a week.

    Support is available via email, chat app and via the web at our support portal.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    76 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Computer Networking

    Thousand Eyes review

    Reviewed on Mar 15, 2024
    Review provided by G2
    What do you like best about the product?
    Cloud Visibility that gives brief insight
    What do you dislike about the product?
    Configuring tests which has too many options
    What problems is the product solving and how is that benefiting you?
    Lack of visibility to cloud path
    Pankaj B.

    A great helping hand

    Reviewed on Jan 25, 2024
    Review provided by G2
    What do you like best about the product?
    It's efficiency and flexibility to analyzes the performance of local and wide area networks.
    What do you dislike about the product?
    No cons that I can add here for the time being.
    What problems is the product solving and how is that benefiting you?
    The tool helps admin in monitoring and analyzing the strength of their local networks. It can even help you gather information about WAN networks.
    Deepak B.

    One of the optimus ways to store my company data secure

    Reviewed on Jan 23, 2024
    Review provided by G2
    What do you like best about the product?
    The fast customer service on our data storage makes me chose thousand eyes.
    What do you dislike about the product?
    Less capability to handle data storage as compared to Amazon AWS.
    What problems is the product solving and how is that benefiting you?
    My organization is a small one and the pricing structure of thousand eyes is one I like the most.
    Retail

    End -to-End Networking solution

    Reviewed on Jan 19, 2024
    Review provided by G2
    What do you like best about the product?
    NAS Features and ease of integration with cloud services
    What do you dislike about the product?
    There is a learning curve required to understand full potential of the product.
    What problems is the product solving and how is that benefiting you?
    Networking service reliability. There was high queue for monitoring. In the end we went along using Datadog.
    Vinod Y.

    Eye of Internet of Things

    Reviewed on Jan 16, 2024
    Review provided by G2
    What do you like best about the product?
    ThousandEyes is not merely a network monitoring tool; it's a visionary solution that provides unprecedented visibility into the intricacies of the Internet. By enabling users to track the journey of their digital services from end to end, it transcends traditional monitoring boundaries, offering insights into the complex web of networks that constitute the Internet.
    What do you dislike about the product?
    There is nothing as of now. I will share for sure if something comes up.
    What problems is the product solving and how is that benefiting you?
    Beyond traditional monitoring, ThousandEyes takes a holistic approach to digital experience management. It empowers businesses to not only identify network issues but to understand their impact on the end-user experience. This user-centric perspective is a crucial differentiator in an era where customer satisfaction is synonymous with digital experience.
    View all reviews