

Overview
ThousandEyes provides end-to-end visibility into Internet, cloud, and SaaS performance, enabling enterprises to correlate network, routing, and application-layer insights for rapid issue detection and resolution. By continuously monitoring dependencies across hybrid and multi-cloud environments, ThousandEyes helps IT teams proactively address performance risks before they impact users.
With a global network of vantage points, including ThousandEyes-managed locations and enterprise-deployed monitoring within their own environments and dependencies, organizations gain real-time visibility into network paths, BGP routing, and service performance. Insights correlated across multiple layers and dependencies pinpoint root causes faster, cutting resolution times, and improving service provider collaboration.
Cloud Insights extends visibility into AWS environments, giving IT teams a clear view of the various components of AWS cloud infrastructure including cloud topology, cloud inventory and correlating cloud configuration changes with the ThousandEyes tests to troubleshoot performance bottlenecks and optimize cloud networking.
World-leading brands which comprise 160+ of the Global 2000, 20 of the top 25 SaaS providers, and 6 of the 7 largest U.S. banks trust ThousandEyes to ensure service reliability, accelerate cloud and SaaS adoption, and improve IT agility.
For a customized scope or more detail about how Units are scoped and utilized, please contact us at https://www.thousandeyes.com/contact
For custom pricing, EULA, or a private contract, please contact us at https://www.thousandeyes.com/contact for a private offer.
Highlights
- For Multi-Cloud and AWS Environments: Cloud Insights provides end-to-end visibility into AWS cloud networking components, offering an instant view of cloud inventory and topology, including VPCs, Transit Gateways, and AWS Global Accelerator. IT teams can correlate cloud configuration changes with synthetic tests, enabling faster troubleshooting of latency, connectivity, and routing issues across hybrid cloud environments.
- For Enterprises Consuming SaaS & Cloud Services: ThousandEyes enables IT teams to monitor and optimize network performance across SaaS, IaaS, and service APIs, ensuring reliable access for branch offices, retail locations, and remote employees.
- For IT and Network Operations: Internet Insights leverages our unmatched global intelligence to detect service provider outages and Internet disruptions, allowing teams to respond before users are impacted.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
---|---|---|
Getting Started - Units | Contract price includes 4,900 Units | $50,000.00 |
Getting Started - EPA | Contract Price Includes 100 endpoint agents | $17,520.00 |
Getting Started - Cloud Insights | Contract price includes Cloud Insights Advantage | $140,000.00 |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Cost/unit |
---|---|
Unit Overage (Monthly) | $0.85 |
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Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Customers can contact the ThousandEyes Customer Engineering team 24 hours a day, 7 days a week.
Support is available via email, chat app and via the web at our support portal.
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