Sold by: Catchpoint SystemsÂ
Catchpoint is the enterprise-proven, digital experience observability ally. By providing unparalleled visibility and insight, we empower teams to fully own the end user experience. From the edge to the cloud, Catchpoint's proactive observability platform gives you the power to fix problems before your users notice.
Overview
Our solution collects and analyzes a broader, better-quality data set than any other observability tool. Our globally distributed node network is the largest in the world, continually gathering user experience, network, and application data to deliver the most reliable understanding of the online business ecosystem. Problems, wherever they originate, are instantly pinpointed, along with intelligence that lets teams deliver unrelenting user experiences.
With our unified platform and committed partnerships, we enable development, infrastructure, operations, and business leaders to proactively catch and respond to issues across the service delivery chain with speed, efficiency, and complete confidence.
More information about our solutions can be found below:
CDN Observability - There's a reason why the top 15 CDN providers trust Catchpoint. Each CDN point of presence represents additional surface area for potential failure. With our agentless observation capabilities, you can easily monitor holistically or regionally - across one CDN or multiple CDNs - to ensure the integrity of experience delivery.
DNS Observability - How quickly your DNS resolves for a user is their introduction to your brand. DNS issue resolution should be simple. Tracing DNS issues back to the correct resolution level is usually a headache, but with Catchpoint, you can quickly determine whether your DNS is at fault, and at what level in the resolution chain the problem occurred.
SaaS Application Observability - SaaS is here to stay and grow: it is time to safeguard your investment. Delivering high performing SaaS applications in a hybrid environment can hold unpredictable network challenges that can diminish user experience. How can you protect your investment and ensure a high quality of service for an IT environment you can't control? With Catchpoint, gain the end-to-end observability you need to understand your SaaS applications health, performance, and business impact.
API Observability - APIs power the digital world of today, enabling application communication. However, APIs must function through a web of third-party dependencies, dynamic architectures, and microservice meshes that cannot be monitored by traditional tools. To get full value from the API economy, companies must change how they collect and analyze API data. That is why the observability approach of Catchpoint goes beyond traditional monitoring to offer insights based on a holistic view, allowing you to ensure a healthy API economy for digital success.
Network Observability - Third-party services like CDN and DNS are spread across the Internet, connected by hyper-distributed networks you do not own. This makes it difficult for traditional monitoring tools to accurately measure them. Expand the breadth of your view with a unique observability solution that brings clarity and provides actionable next-steps - all through a single view.
For custom pricing, EULA, or a private contract, please contact us at https://pages.catchpoint.com/aws-marketplace for a private offer.
Highlights
- Gain complete visibility into the availability and performance of your networks and digital services.
- The largest and most distributed global network of public nodes means you can start monitoring immediately. https://www.catchpoint.com/global-observability-network
- Award-winning 24/7 customer service (Stevie Award winner in 2018, 2019, 2020, & 2021).
Details
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Deployed on AWS
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Digital Observability | Catchpoint Observability Platform with unlimited seats. | $25,000.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law or documented in the Catchpoint EULA.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Catchpoint provides unmatched ticketed and personal support; including everything from observer setup tutorials to over-the-phone data analysis, 24/7. Award-winning 24/7 customer service (Stevie Award winner in 2018, 2019, 2020, & 2021).
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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AI generated from product descriptions
Global Node Network
Largest globally distributed node network for collecting comprehensive performance and user experience data
Multi-Domain Observability
Comprehensive monitoring capabilities across CDN, DNS, SaaS applications, APIs, and network infrastructure
Performance Tracing
Advanced capability to pinpoint performance issues and trace problems across service delivery chain
Agentless Monitoring
Observation capabilities that enable holistic monitoring without requiring agent installation
Dependency Tracking
Monitoring of complex third-party dependencies and microservice architectures with comprehensive data analysis
Observability Platform
Unified monitoring solution for cloud-native and custom web applications across multiple technology domains
Machine Learning Integration
AIOps-enhanced platform with machine learning capabilities to simplify management of distributed environments and reduce alert noise
Infrastructure Monitoring
Comprehensive visibility across applications, infrastructure, logs, databases, networks, and digital experiences with service relationship views and dependency mapping
Open Source Compatibility
Support for open-source frameworks, container technologies, and extensive third-party integration capabilities
Automated Instrumentation
Automated dependency mapping and instrumentation with quick installation and deployment process
Network Performance Monitoring
Continuous monitoring of network paths, BGP routing, and service performance across hybrid and multi-cloud environments
Cloud Infrastructure Visibility
Comprehensive insights into AWS cloud infrastructure components, including cloud topology, inventory, and configuration changes
Global Monitoring Network
Distributed network of vantage points for real-time performance tracking across enterprise and managed locations
Multi-Layer Performance Correlation
Advanced correlation of network, routing, and application-layer insights for rapid issue detection and root cause analysis
Service Disruption Detection
Proactive identification and tracking of service provider outages and internet disruptions using global intelligence
Standard contract
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Customer reviews
0 ratings
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111 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Shobha R.
Catchpoint benefit
Reviewed on Sep 11, 2025
Review provided by G2
What do you like best about the product?
it help me with good internet speed and help me to work faster as it work faster it improve my performance and availability
What do you dislike about the product?
As of now there is no such to dislike about Catchpoint
What problems is the product solving and how is that benefiting you?
it help me to find issue in network tell us about problem and give us alert so that we can resolve it as soon as possible. improve uptime and it help us to spend less time on resolving the issue
Pradyumn G.
Useful for ensuring smooth digital experiences
Reviewed on Sep 10, 2025
Review provided by G2
What do you like best about the product?
I like that Catchpoint gives real-time visibility into performance, it's easy to spot issues. The most helpful part is how quickly it alerts us about downtime or slow response times. It saves a lot of manual checking and support team is quick and helpful.
What do you dislike about the product?
Sometimes the setup feels a little bit complex at first, and it takes time to fully explore all the features. Setup takes some effort, but runs smoothly after. Apart from that rest of the things are fine and easy to understand.
What problems is the product solving and how is that benefiting you?
Catchpoint helps us detect downtime and performance issues early, So user are not impacted. It saves troubleshooting time, improves reliability and ensure smoother digital experience.
NAMAN GUPTA .
Software buyers want to hear more about Catchpoint.
Reviewed on Sep 09, 2025
Review provided by G2
What do you like best about the product?
The best part about Catchpoint for me is the detailed diagnostics it provides. Instead of just telling me something is wrong, it helps me understand why it’s wrong—whether it’s DNS, routing, or application latency. This really reduces the time my team spends on troubleshooting and helps us resolve incidents faster.
What do you dislike about the product?
The only thing I dislike is that Catchpoint has so many features that it takes some time to fully learn and configure. Once you get used to it, though, it becomes very powerful
What problems is the product solving and how is that benefiting you?
As a network engineer, Catchpoint helps me identify and resolve performance issues much faster. It gives visibility not just into our internal applications, but also into external dependencies like DNS, BGP, and CDN providers. Before using it, it was difficult to prove whether a slowdown was caused by our network or by an external service. Now, with Catchpoint’s global vantage points and path analysis, I can quickly see where the problem lies.
Abdul H.
Catchpoint - One of the best tool for real time monitoring
Reviewed on Sep 09, 2025
Review provided by G2
What do you like best about the product?
The reliability it offers in monitoring applications realtime.
Along with that it offers wide range of setup for alerting mechanisms and representation of logs for analysis.
Along with that it offers wide range of setup for alerting mechanisms and representation of logs for analysis.
What do you dislike about the product?
The tool becomes quite slow with integration built up.
Takes quite sometime to load and process logs when you have thousands of application level logs generating every minute.
Takes quite sometime to load and process logs when you have thousands of application level logs generating every minute.
What problems is the product solving and how is that benefiting you?
Catchpoint allows us to debug application level logs whenever any integration fails.
This helps in performing fixes specially during deployment of new features while testing.
This helps in performing fixes specially during deployment of new features while testing.
Computer & Network Security
A Reliable Platform for Proactive Internet Monitoring
Reviewed on Jun 24, 2025
Review provided by G2
What do you like best about the product?
Using catch point to monitor our digital infrastructure and it has significantly improved how we detect and resolve performance issues.
What do you dislike about the product?
Pricing isn’t as transferent or flexible as smaller teams might like
What problems is the product solving and how is that benefiting you?
WebPageTest integration gives us deep visibility