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External reviews

102 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Davide C.

Very good solution

  • November 23, 2024
  • Review verified by G2

What do you like best about the product?
Is essential for understanding the formance of our platform
What do you dislike about the product?
The platform is for technical people, that understand how CDN works
What problems is the product solving and how is that benefiting you?
Undesrtand how our platform behave in terms of perfomance in the world.


    Information Technology and Services

A staple for any SaaS company

  • November 15, 2024
  • Review verified by G2

What do you like best about the product?
Catchpoint is an extremely powerful product. My reps have been helpful and responsive, some of the best I've worked with across vendors.
What do you dislike about the product?
As powerful and feature rich as the product is that can lead to complexity in the user experience. As someone who isn't a daily user, the depth can be daunting.
What problems is the product solving and how is that benefiting you?
Catchpoint helps us identify issues such as downtime or performance bottlenecks across the world before our users do. We can identify and fix issues before any support tickets get filed.


    Banking

SVP Product Manager

  • November 12, 2024
  • Review provided by G2

What do you like best about the product?
Global coverage for geographic locations and ISPs
What do you dislike about the product?
Pricing is a bit high on some add on/ala carte products
What problems is the product solving and how is that benefiting you?
Reduction in MTTD and MTTR


    Tzachi S.

Very good monitoring Solution for Global Performance Optimization

  • September 21, 2024
  • Review verified by G2

What do you like best about the product?
I love Catchpoint's extensive monitoring capabilities. It provides in-depth insights into website performance, API response times, and network health from multiple global locations. The user interface is intuitive, making it easy to set up monitoring scenarios and visualize performance data. The granular metrics and real-time alerts have been invaluable for diagnosing issues quickly, ensuring our users have a seamless experience
What do you dislike about the product?
The pricing structure may be a concern for smaller businesses, as it’s geared more towards large enterprises.
What problems is the product solving and how is that benefiting you?
* Network pwrformance monitoring and comparisson across the world via different CDN providers.
* Web site availability & latency monitoring


    Nabeel S.

Superb

  • September 13, 2024
  • Review provided by G2

What do you like best about the product?
Catchpoint is an equal opportunity employer that strongly prohibits discrimination and harassment of any kind.
What do you dislike about the product?
Need to improve on the user interface....
What problems is the product solving and how is that benefiting you?
benefiting in monitoring application


    Kedarnath S.

Highly recommended

  • September 13, 2024
  • Review provided by G2

What do you like best about the product?
The overall experience has been great from the cathpoint. Im able to get thorough insight on my pages and being global company we are able to get insights from different locations.
What do you dislike about the product?
As per my experience i didn't find any cons of this company may be my experience is not that much to judge the company
What problems is the product solving and how is that benefiting you?
As an application owner we want to monitor my application 24*7 to calculate the application performance with help of cathpoin im able to that with accuracy and with multiple dashboards.


    Shabaz A.

Catchpoint - Tool to identify bugs

  • March 19, 2024
  • Review verified by G2

What do you like best about the product?
The best thing i saw in catchpoint is, it is user friendly, easy to navigate and identify issue in simpler way.
What do you dislike about the product?
As of now i do not see any challenges in the tool.
What problems is the product solving and how is that benefiting you?
Catchpoint help me checking and solving the issues related to my application performance and it helps me in troubleshooting issues, if any occoured.

It also helps to identify any upcoming maintenances of my application, so that we can prepare immediate action accordingly.


    Anil B.

Catchpoint to Catch your Performance

  • March 15, 2024
  • Review verified by G2

What do you like best about the product?
Performance monitoring based on the tests.
What do you dislike about the product?
As of now nothing to dislike about catchpoint.
What problems is the product solving and how is that benefiting you?
Catchpoint helps to catch the performance issues for any specific application, Points allocation for a specified group really helps to work on the tests based on the allocated usage.


    Computer Software

Catchpoint user

  • March 14, 2024
  • Review verified by G2

What do you like best about the product?
Well defined UX, easy to understand and deploy test runners, and easy alerting mechanisms.
What do you dislike about the product?
It's very UX intensive that sometimes trying to get to a particular view gets difficult. Having an accompanying chatbot/searchable documentation will be helpful to streamline the process of navigating to the desired views.
What problems is the product solving and how is that benefiting you?
Catchpoint helps detect issues with our web application in production. We use it to login to our portal and verify if login succeeds as expected. It helps catch any kind of outages well in time so that our engineering teams can quickly jump into action if there's an outage in any region. It also misfires a lot, but our team is willing to take misfired alerts so as to be sure to detect any potential outage.


    Information Technology and Services

Great observability tool for reporting to stakeholders

  • March 14, 2024
  • Review verified by G2

What do you like best about the product?
Easy to use once setup, and we like it because it helps us understand global application performance on a per-node basis. No experience with their customer support teams, but the breadth of data available and granularity of testing criteria make this a great tool for any team needing observability and monitoring. We find ourselves using it almost every day to deal with things that come up.
What do you dislike about the product?
Speed is sometimes lacking - UI can be clunky although it's customizable to a degree.
What problems is the product solving and how is that benefiting you?
Helps us understand how our infra is performing for internal and external stakeholders, making management and troubleshooting easier.