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Reviews from AWS customer

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External reviews

78 reviews
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External reviews are not included in the AWS star rating for the product.


    Hamed H.

customer service representative

  • March 09, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use, Ease of Implementation,Customer Support
What do you dislike about the product?
Nothing bad its a very good software help us with our
What problems is the product solving and how is that benefiting you?
It helping us to make calls with a good quality


    Najwah A.

Operations team lead.

  • March 07, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use, ease of implementation, customer support.
What do you dislike about the product?
There is no issue related to such a software.
What problems is the product solving and how is that benefiting you?
Support the phone queue and handle the CST's inquiry.


    Khaled H.

Operations team lead.

  • March 07, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use, ease of implementation, customer support.
What do you dislike about the product?
No thing is bad regarding such software.
What problems is the product solving and how is that benefiting you?
It is solving the calls issues in a good quaility.


    Maryam K.

Dispute agent.

  • March 07, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use, ease of implementation, customer c=support.
What do you dislike about the product?
There is no issue regarding Ziwo here...
What problems is the product solving and how is that benefiting you?
It is good and solving the issue related to the calls queue.


    Nada F.

Opperations agent.

  • March 04, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use, ease of implementation, customer support.
What do you dislike about the product?
No issue here regarding that software...
What problems is the product solving and how is that benefiting you?
Solving the calls problem as all of the agents are taking calls normally.


    Bassem T.

Operations team lead

  • March 04, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use, ease of implementation, good software.
What do you dislike about the product?
No thing bad related to the software here.
What problems is the product solving and how is that benefiting you?
Customer care calls.


    Shorouk A.

Operation team lead.

  • February 28, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use, Ease of integration, number of feature, ease if implementation.
What do you dislike about the product?
There is no thing bad about Ziwo it is just a great.
What problems is the product solving and how is that benefiting you?
It is solving many issue related to the calls processes.


    Maha M.

review for ziwo

  • February 22, 2025
  • Review provided by G2

What do you like best about the product?
it is easy for use and helps us in customer support and we use it everyday it has alot of features and it is very easy in implementation
What do you dislike about the product?
sometimes we face technical issues and it lags
What problems is the product solving and how is that benefiting you?
it is very easy helps us in customer support and communicate with our customers


    Rania M.

Review for ziwo

  • February 22, 2025
  • Review provided by G2

What do you like best about the product?
ziwo actually is really helpful and it is very easy to use also its implementation is very easy and we use ziwo all the time it has also many features and it helps us in our customer support service, it is easy for integration
What do you dislike about the product?
ziwo sometimes is lagging and we facing technical issues
What problems is the product solving and how is that benefiting you?
sound , they solve the sound issue also the network issue a lot of easy features helps usto use it and it is very flexible


    Tamim A.

Ziwo is really an amazing easy use tool for my work.

  • February 10, 2025
  • Review provided by G2

What do you like best about the product?
it is a really easy using tool assisting in my work.
What do you dislike about the product?
Nothing really, it just sometime go down.
What problems is the product solving and how is that benefiting you?
It is a tool for communicating with my customers for a better understanig.