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    ZIWO - Cloud Contact Center Software

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    Sold by: ZIWO 
    ZIWO is a cloud native contact center and customer experience platform designed for modern businesses. With omnichannel communication, open APIs, and seamless CRM integrations, ZIWO empowers companies to deliver smarter, more human customer interactions. Need Custom Solution? Our Sales team can assist you.

    Overview

    Trusted across the MENA region, ZIWO combines reliability, scalability, and AI-driven features like call transcription and sentiment analysis making it easier for businesses to manage voice, chat, and messaging all in one place. Built to be flexible and easy to deploy, ZIWO helps organizations stay customer-first while simplifying operations and accelerating growth.

    Highlights

    • ZIWO combines reliability, scalability, secure and AI-driven features like call transcription and sentiment analysis

    Details

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    Delivery method

    Deployed on AWS

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    Features and programs

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    Pricing

    ZIWO - Cloud Contact Center Software

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (2)

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    Dimension
    Description
    Cost/12 months
    Cloud Business Phone System
    Easy and Flexible Voice Solution includes: Softphone for desktop, Free Standard IVR(Interactive Voice Response) and Free Standard DID (Subject to Local Regulations)
    $880.00
    Cloud Contact Center
    Everything in Cloud Business Phone System, plus Free Admin User licenses, Mobile App for Android & iOS, call recordings and many more
    $1,708.00

    Vendor refund policy

    We currently do not have any refund policies.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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