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Reviews from AWS customer

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External reviews

78 reviews
from

External reviews are not included in the AWS star rating for the product.


    AminMohamed A.

Operation manager

  • May 11, 2025
  • Review provided by G2

What do you like best about the product?
Easy tracking system for reporting history
What do you dislike about the product?
Keeps dropping 2-3 times a week and disconnecting calls.
What problems is the product solving and how is that benefiting you?
Fixing calls connectivity


    Eyad M.

Customer service representative

  • April 10, 2025
  • Review provided by G2

What do you like best about the product?
Ease of Use
Ease of Implementation
Customer Support
What do you dislike about the product?
There is nothing about about that software..
What problems is the product solving and how is that benefiting you?
It helps us to make calls in a good and high quaility


    Zeyad M.

Operations team lead.

  • April 02, 2025
  • Review provided by G2

What do you like best about the product?
Ease of Use
Ease of Implementation
Customer Support
What do you dislike about the product?
Nothing bad about such a good software..
What problems is the product solving and how is that benefiting you?
It helps us to make calls in a good quality.


    Abdelrahman M.

Operation team lead

  • April 02, 2025
  • Review provided by G2

What do you like best about the product?
Ease of Use
Ease of Implementation
Customer Support
What do you dislike about the product?
No thing bad regarding such software here..
What problems is the product solving and how is that benefiting you?
It helps us to make a calls in a good quality.


    Randa E.

Operations team lead

  • March 28, 2025
  • Review provided by G2

What do you like best about the product?
Ease of Use
Ease of Implementation
Customer Support
What do you dislike about the product?
There is no thing bad about Ziwo software.
What problems is the product solving and how is that benefiting you?
It helps us to make calls in a good quality.


    Ahmed S.

Operations team lead.

  • March 28, 2025
  • Review provided by G2

What do you like best about the product?
Ease of Use
Ease of Implementation
Customer Support
What do you dislike about the product?
Nothing bad about such software, it is good.
What problems is the product solving and how is that benefiting you?
It makes us make a good calls in a good quality.


    Yousef O.

Customer service agent

  • March 26, 2025
  • Review provided by G2

What do you like best about the product?
Ease of Use
Ease of Implementation
Customer Support
What do you dislike about the product?
No issue about that software, it is good.
What problems is the product solving and how is that benefiting you?
It makes us making calls in high quaility.


    Amr H.

RTM Specialist

  • March 25, 2025
  • Review provided by G2

What do you like best about the product?
Ease of Use
Ease of Implementation
Customer Support
What do you dislike about the product?
Nothing bad about such software, it helps us alot.
What problems is the product solving and how is that benefiting you?
Great software that helps us to make calls in a good quality.


    Mostafa H.

using the app to make calls

  • March 25, 2025
  • Review provided by G2

What do you like best about the product?
easy to use - the to do list that exists in the app - the call history
What do you dislike about the product?
have no dislikes about ZIWO; the app functions perfectly for my needs."

Let me know if you’d like to tweak it further!
What problems is the product solving and how is that benefiting you?
"ZIWO helps streamline communication by providing a reliable and efficient cloud-based contact center solution. It ensures smooth call handling, real-time monitoring, and seamless integration, which enhances productivity and improves customer interactions


    Consumer Services

Clear voice and easy to use.

  • March 25, 2025
  • Review provided by G2

What do you like best about the product?
the voice is very clear and the app is friendly.
What do you dislike about the product?
Whenever I log in to the app it forces me to be online with out giving me the option and it leads to receiving calls.
What problems is the product solving and how is that benefiting you?
Reaching all of our customer.