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Kandji - Easy to use for both admins and users
What do you like best about the product?
Kandji was super easy to implement. They have baseline suggestions for your MDM profiles which will help you get started. The searching works very well. Easy to find devices with searching and/or filtering. SSO integration was easy and they have guides that tell you exactly what to do. There really is not much learning required to get the basic setup working. We have added custom printer drivers and that only took minutes to setup. Overall the product is great, the instructions are clear and concise. Honestly I have not thought about it until now, but we have not had to contact support for anything. The software is either easy enough to use or there is documentation that walks you through it.
What do you dislike about the product?
The users don't like the icon that lives in their task bar. Is it a butterfly? What is it? It is all a joke, but that is the most I have heard from end users. It just works. No true dislikes.
What problems is the product solving and how is that benefiting you?
It helps secure our enterprise feelt of Mac and iOS devices. It is easy to use allowing me to focus on other aspects of my job.
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A complicated environment made easy with Kandji
What do you like best about the product?
I came into a company that had already set up Kandji. I had never used it before despite having used their competitors. With 0 training I was able to navigate through the application easily. Their support is always there and also incredibly friendly. I have never been disappointed by limitations or lack of features. Truly a best-in-class Apple MDM.
What do you dislike about the product?
If I'm being honest I truly haven't run into any issues using Kandji or anything I would call out as something I dislike. Having used a large number of their competitors in the past I don't think they are lacking for anything.
What problems is the product solving and how is that benefiting you?
Our company occupies a space that is under pretty heavy regulation. It provides all the features we need to make sure that our entire global workforce is operating safely and compliantly.
Best MDM I've Ever Used - Hands Down
What do you like best about the product?
I've never had any significant issues with Kandji - I've used a ton of different MDMs, and not only is it a breeze to set up and implement, but the support is timely and friendly, integrations are simple, and the feature sets are in line with new offerings as Apple builds out more functionality. Simple, streamlined, not overcomplicated, and overall, a solid choice with reasonable pricing.
What do you dislike about the product?
Recent pricing changes have made it more expensive, but depending on features, it's comparable to other MDMs while still being far more pleasant and simple to use and set up.
What problems is the product solving and how is that benefiting you?
We are required to have our assets tracked for audit and security purposes. Kandji integrates with Asset Panda and Drata, two of our other core systems, and makes that easy.
Managing Macs with ease
What do you like best about the product?
Kandji is a great and simple tool to use. Has a lot of apps that are built in, making it quick and easy to deploy. If its not there, you can always leverage the app store to push them out. Last there is the option to add custom apps. Either way, it is simple, and it can all be done from one location without having to jump from page to page to upload, configure and make changes. If you are ever stuck support is beyond amazing and they are quick to assist.
What do you dislike about the product?
The one downside is reporting, it can be done, but it can use a cleaner easier to use interface.
What problems is the product solving and how is that benefiting you?
It has helped us streamline our deployments. With the use of blueprints, it was easy to set up 3 different ones and properly configure devices with ease. We have a general deployment that is used for a zero touch setup, saving us hours of configurations and installations before getting the device to a user.
Kandji has helped us manage our fleet of laptops
What do you like best about the product?
Kandji has helped us more effectively and efficiently manage our fleet of laptops as well as implement confguration standards required for SOC2 compliance.
What do you dislike about the product?
I'd like to see the feature set expanded to include asset management, or at least to include the ability to create custom columns to allow DIY asset management.
What problems is the product solving and how is that benefiting you?
Kandji has helped us more effectively and efficiently manage our fleet of laptops as well as implement confguration standards required for SOC2 compliance.
Hands free macOS management
What do you like best about the product?
The Kandji console is laid out in a simple, easy to use format that is ideal for an Apple novice. The integrations with Apple Business Manager, Automated Device Enrollment, and Azure AD were straight forward to confgure. Their customer support has been very responsive to our questions.
What do you dislike about the product?
The lack of a remote shell where commands can be run on per device basis is lacking. This is most likely a limitation of Apple's MDM
What problems is the product solving and how is that benefiting you?
Prior to implementing Kandji, we had no management solution for our Mac devices. We would verbally instruct users on the configuration of the device until we could get an application like Teams or Zoom installed where we could take remote control. At that point, we would then manually install applications. Now with Kandji, our devices our enrolled in Apple Business manager by our resellers and then assigned to Kandji. Kandji takes care of all of the enrollment, software installation, and configuration.
Kandji MDM - Customer Oriented and Fast Support Response!
What do you like best about the product?
User Interface is very friendly, commands run fast, and our CSM rep Crystal Morgan has been with us every step of the implementation. Their support responds within seconds.I think we had Kandji running companywide across 250+ employees in less than 1 month.
What do you dislike about the product?
It's still a new MDM so you deal with some of the growing pains ex: desired features not being there.
What problems is the product solving and how is that benefiting you?
So before I got to my current company we did not have an MDM in place. We had no way to manage our devices and ensure they were compliant. I think before we installed Kandji < 60% of computers were up to date on the newest Mac OS and within a week >95% of devices were up to date.
Kandji makes MacOS configuration management and patching easy peasy.
What do you like best about the product?
It's intuitive and user friendly interface that is simple to learn, understand how it fuctions and quickly migrate to. The OS configurations, app installs, and patch management enforcement is much easier to build and implement than any of the other tools we've used before. Users now have a one stop shop, that's easy to get to, for checking software updates or learning what will be enforced soon.
What do you dislike about the product?
I do wish they would add more grouping and reporting tools soon. We don't have the option to add a column for memory on the devices menu, among other hardware attributes. That would be helpful to monitor who has what hardware or attribute without having to look at each individually.
What problems is the product solving and how is that benefiting you?
MacOS configuration management and policy enforcement
SysAdmin
What do you like best about the product?
Intiuitive Admin UI and easy to use for Admins. One of the best MDMs for Apple fleet
What do you dislike about the product?
Sometimes devices go to offline status out of nowhere and then randomly come back to checked-in status. Not a big deal and seems like Kandji is improving that.
What problems is the product solving and how is that benefiting you?
Kandji solves the problem of writing tons of scripts and everything can be just configured in the settings in the UI without the need to write code.
Intuitive and forward thinking device management for modern Apple admins
What do you like best about the product?
Just rounding a year with Kandji as our MDM platform we've seen that the company is highly responsive to industry trends and customer needs.
This can range for day 1 support of Operating systems and popular app updates to simply being able to connect to a Kandji Engineer in moments should you have a question you can't solve through their slack channels or support articles.
It's user interface is practical, clean and easy to navigate and overall pretty great. Deployment of new profiles are easy through their blueprint platform and they have a lot of natively managed apps that make managing application continuity a breeze.
Implementation was a breeze by all considerations. We were paired with an engineer who worked with us to mirror and improve on some configurations from our previous MDM and I was able to move our 500+ device fleet over inside a few days. Naturally, YMMV.
We've also found plenty of useful integrations within our IDP and set up some really straightforward native security features to increase posture without sacrificing our end user experience.
I work in Kandji daily and can say that it is much preferred to other MDMs i've used in the past at our scale.
This can range for day 1 support of Operating systems and popular app updates to simply being able to connect to a Kandji Engineer in moments should you have a question you can't solve through their slack channels or support articles.
It's user interface is practical, clean and easy to navigate and overall pretty great. Deployment of new profiles are easy through their blueprint platform and they have a lot of natively managed apps that make managing application continuity a breeze.
Implementation was a breeze by all considerations. We were paired with an engineer who worked with us to mirror and improve on some configurations from our previous MDM and I was able to move our 500+ device fleet over inside a few days. Naturally, YMMV.
We've also found plenty of useful integrations within our IDP and set up some really straightforward native security features to increase posture without sacrificing our end user experience.
I work in Kandji daily and can say that it is much preferred to other MDMs i've used in the past at our scale.
What do you dislike about the product?
The only major gripes I have with the platform are in it's search features, lack of smart groups and some reporting limitations.
Other than this, not much. The company is quite responsive to it's user community and keeps a pretty transparent roadmap of features and change progress.
Other than this, not much. The company is quite responsive to it's user community and keeps a pretty transparent roadmap of features and change progress.
What problems is the product solving and how is that benefiting you?
Intuitive and approachable MDM that takes a modern approach to device management and security.
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