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Good service
What do you like best about the product?
It's simplicity. It lacks a few features that competitors have but by having those restrictions it simplifies managing devices in small to medium sized organizations.
What do you dislike about the product?
Some reporting features are missing and are available only through the api which requires writing a script to get simple information. This is probably one of the biggest drawbacks in terms of features and it should be one of the easiest to implement.
What problems is the product solving and how is that benefiting you?
Managing device security and compliance. I also like the automated enrollment which saves a lot of time. The auto apps are a nice touch as well in terms of keeping commonly used apps up to date with security patches.
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Happy Customer
What do you like best about the product?
Ease of use, integration capabilities, features and roadmap.
What do you dislike about the product?
Not much to dislike. Similar to any MDM initial learning curve is a bit steep but onboarding team more than makes up for this.
What problems is the product solving and how is that benefiting you?
Traditional MDM, zero-touch deployment, security, deployments, remote management capabilities, asset management, visibility
Recommendations to others considering the product:
Please consider onboarding services,it helps!
Customer-centricity shining through.
What do you like best about the product?
The support is the best feature of Kandji, always striving for client satisfaction.
What do you dislike about the product?
Technical issues that can only be resolved by restarting the device in recovery mode if a device is listed as missing.
What problems is the product solving and how is that benefiting you?
End-user security comes with the knowledge that all specified security policies are implemented and verified at specified times.
Recommendations to others considering the product:
Kandji has been exactly what they promise, peace of mind to anyone in a technical field is a foreign concept but Kandji doesn't give you a choice in the matter. From creating custom onboarding experiences for new joiners with logos to managing applications to ensure their validity, on to creating custom templates for different types of users that require specific access to resources and quite a lot more on offer as well.
User friendly MDM for Apple devices
What do you like best about the product?
- User-friendly interface
- Lift-Off
- Easy profiles deployment
- Zero-touch deployments
- Very helpful support
- Lift-Off
- Easy profiles deployment
- Zero-touch deployments
- Very helpful support
What do you dislike about the product?
The website could be more responsive on mobile devices. And I don't like how pagination is implemented (it resets after page reload).
What problems is the product solving and how is that benefiting you?
Kandji helps to set up Macs without even touching them :) It also helps us keep in compliance with our security requirements.
Mac laptop fleet management made easy
What do you like best about the product?
We've rolled out Kandji for 25+ devices within 3 months and the setup of the different blueprints was very easy.
What do you dislike about the product?
Some users feel scared by Kandji because it's so powerful.
What problems is the product solving and how is that benefiting you?
We had a fleet of unmanaged Macs some of which running grossly outdated MacOS versions, Kandji streamlines software updates and security controls for all the users.
Recommendations to others considering the product:
If you wanna manage a fleet of Mac laptops Kandji is the best tool we've found so far.
Huge Kandji fan
What do you like best about the product?
Kandji does an excellent job of balancing ease of use and being a powerful tool. It's so easy to get things up and running, and to deploy advanced security to our environments, and it saves us a huge amount of time.
What do you dislike about the product?
The biggest complaint I have is that on the smaller plans, things like API access are an additional (and fairly high) price. I wish they would include all of that in their product regardless of company size.
What problems is the product solving and how is that benefiting you?
We manage several companies that use Macs, and have replaced all of our management with Kandji. It has saved us a huge amount of time, and helped us deliver a much better experience to all of the users. Other solutions required a lot more custom work and babysitting, and Kandji has helped us achieve much higher compliance, with much better results, all while delivering a much better experience for both end users and admins.
Recommendations to others considering the product:
Kandji is a great product with a great team. I highly recommend giving them a try.
Great product, fantastic support
What do you like best about the product?
The entire process - from onboarding to rollout to troubleshooting issues with Kandji support has been a pleasure. Everyone on the Kandji team is dedicated to our success, and do their best to help us achieve that. The platform itself is quite user-friendly, and support is very responsive with troubleshooting. We especially enjoy the Liftoff feature - as a fully remote team, we really appreciate being able to customize the onboarding experience for new team members in a zero-touch way, making the experience fantastic for them right out of the box.
What do you dislike about the product?
The documentation for processes has been a little lacking, often not offering the complete picture as to how to troubleshoot particular issues, requiring a touchpoint with customer service that might have been avoided with more complete documentation. Of course all interactions with customer service and support are wonderful, and very responsive.
What problems is the product solving and how is that benefiting you?
Kandji is solving the problem of remotely managing our fleet of devices, all across the world. It is easy to stick to all of our SOC2 requirements, and to solve user issues remotely (eg. password reset in a flash!).
Recommendations to others considering the product:
Highly recommend
Great experience with Kandji
What do you like best about the product?
How easy Kandji is to use and their support team.
What do you dislike about the product?
Does not have remote access to computers
What problems is the product solving and how is that benefiting you?
Allowing me to easily onboard and off-board employees.
Recommendations to others considering the product:
Allowing remote access to computers so we can better help employees with computer issues remotely.
User Friendly & Intuitive Mac MDM
What do you like best about the product?
We engaged with Kandji to replace Intune as our Mac OS MDM solution. Intune was causing a big administration burden and we selected Kandji based on its ease of setup and API availability. Onboarding was very smooth and the "out of the box" CIS Benchmark configurations were immediately providing value to us.
What do you dislike about the product?
Like most Mac MDM solutions, Kandji is limited by the flexibility of Mac OS management, but the "auto apps" and pre-configured profiles help to counter this.
What problems is the product solving and how is that benefiting you?
Kandji allows us to ensure the security of our remote devices and it takes very little to no ongoing maintenance, freeing up the team to do other work. applying different levels of security to different users allows us to fine-tune the balance between security and convenience depending on the role of the user
Has edged past Jamf for our use case
What do you like best about the product?
It's simplicity! You do not need a week-long configuration session and then another 3 days for configuring Single Sign-On as you do with other players in the space.
What do you dislike about the product?
I do not dislike anything in particular, though reporting availability could be improved.
What problems is the product solving and how is that benefiting you?
Kandji is becoming king of MDM for mid-sized businesses in my opinion. We are solving Apple device management, SSO integration down to the endpoint as well as zero-touch deployment.
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