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When it comes to an Apple MDM, Kandji is unmatched
What do you like best about the product?
With Kandji, we have end-to-end security for all of our employee's Apple devices, in one easy-to-use platform. Not to mention, the onboarding and provisioning experience for new devices is fantastic!
What do you dislike about the product?
I do not dislike anything about Kandji. One product request would be to have a lightweight client for non-Apple computers!
What problems is the product solving and how is that benefiting you?
The main problem we were set out to solve was ensuring all employee devices were in line with our security framework. With Kandji, we have the assurance that all employee devices are secure.
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Superb Automation and Security
What do you like best about the product?
I love the flawless software patching, remarkable mac security features, and overall ease of configurablility of the platform, enabling nimble teams to the max!
What do you dislike about the product?
There is little to dislike as the platform as a whole. The only thing I dislike thus far is the lack of ability to manage notification settings with "Auto-Apps". The current workaround is to deliver the app as a custom app vs. an "Auto-App," which drops functionality a bit... but still great!
What problems is the product solving and how is that benefiting you?
We are solving ROI on systems; we are automating most things for our organization without being certified in the system, unlike other MDM systems out there.
Recommendations to others considering the product:
I have used many MDM solutions within my career, and Kandji is unparalleled in its offerings. If you are contemplating giving them a shot, go for it! You will not be displeased with their services.
Simplistic approach to Mac MDM that works
What do you like best about the product?
Kandji looks seamless with the Apple OS. It works well and is nonintrusive; the transition was effortless to stand up, especially in a fast-paced environment with a significant amount of machines already deployed.
What do you dislike about the product?
It is still a newer product, and some beneficial features are missing. They are receptive to feedback and continue to implement new, helpful features. We are looking forward to seeing growth!
What problems is the product solving and how is that benefiting you?
Our device management process has significantly improved, and we can now focus our team on other areas of improvement. Enrollment and faced paced deployment has exponentially improved our onboarding experience. Changing profiles and editing blueprints for different devices is extremely simple.
Decent tool, awful business practices
What do you like best about the product?
Generally a modern application that has many of the features of its competitors. Liftoff is a pretty cool tool that allows for a better onboarding experience than some other products.
What do you dislike about the product?
Their support team is not very helpful, and their responses are often canned and don't actually help you fix your issue. They make a lot of promises about having great support all of which have proven to be false.
Their reporting and logging functionality doesn't support what we need for SOC 2 compliance.
Their billing and contractual practices are horrible. They force you to purchase a set number of licenses in fairly large buckets, and if you want to purchase more licenses, they force you to restart a new 12-month contract. I've never seen any company do this. It's definitely a short-sighted ploy to force customers to renew their contract outside of their regular contract period.
Their reporting and logging functionality doesn't support what we need for SOC 2 compliance.
Their billing and contractual practices are horrible. They force you to purchase a set number of licenses in fairly large buckets, and if you want to purchase more licenses, they force you to restart a new 12-month contract. I've never seen any company do this. It's definitely a short-sighted ploy to force customers to renew their contract outside of their regular contract period.
What problems is the product solving and how is that benefiting you?
Mobile device management, employee onboarding of hardware, auditing requirements, device configuration and monitoring. Some of the onboarding tools provide a very nice onboarding experience for end-users.
Easy onboarding and implementation
What do you like best about the product?
I loved the short response times from the Kandji team. They were quick to help with all our migration questions and allowed us to make the process iterative and low-risk! Kandji helped us save money and time.
What do you dislike about the product?
There are a couple of features that we would like to see implemented. However, Kandji outperformed the competition in most areas that were critical for us.
What problems is the product solving and how is that benefiting you?
We standardized and simplified the provisioning and device management for our laptops.
Kandji
What do you like best about the product?
Ease of use, intuitive UI, easy to process and resolve errors quickly
What do you dislike about the product?
Perhaps the error codes could be a bit more helpful
What problems is the product solving and how is that benefiting you?
Mass distribution in a lab envirenment
The MDM for Mac I Wish We Had Discovered First
What do you like best about the product?
Ease of use, fast and efficient roll out, quick responses from support, solid security, easy integrations, simple installation for users and cost effective. Kandji gives a lot of the benefits of a deeper, more complicated MDM solution while still remaining relatively lightweight.
What do you dislike about the product?
It's great to have so many preset security settings to apply in a blueprint; however, it would be helpful to have a quick reference on what those settings are intended for, to make faster and more informed decisions on whether we believe they are necessary to meet our risk appetite.
What problems is the product solving and how is that benefiting you?
We needed a more feature rich, reliable and efficient solution for our MDM for our Mac based company. We were also wanting a solution that could stay relatively light weight and be easy to manage. We needed to make sure we could meet our compliance requirements, but didn't want our users to lose a lot of the freedoms they may need to perform their roles.
Recommendations to others considering the product:
The Kandji team went above and beyond in all our discussions. We needed a simple solution for a relatively small user base, and they still went above and beyond to ensure we had everything we needed at every step.
The most Apple-esque macOS management platform. Kandji is simple yet granular.
What do you like best about the product?
Kandji automates so much of the deployment and management process for macOS and iOS devices. Kandji has transformed our TAT for onboarding, offboarding, and troubleshooting.
What do you dislike about the product?
The ability to perform a remote screen share or login would be helpful.
What problems is the product solving and how is that benefiting you?
- Automating onboarding and offboarding
- Automating Application deployment
- Automating macOS configurations
- Automating Application deployment
- Automating macOS configurations
Apple DM at its finest
What do you like best about the product?
Ease of setup, breadth of policies, freely available policy templates. Support is outstanding!
What do you dislike about the product?
App configuration isn't straightforward, but that's more of an Apple issue.
What problems is the product solving and how is that benefiting you?
Standardized device config, policy based device restrictions, remote support (wipe, passcode, etc.)
Lightweight and effective MDM
What do you like best about the product?
Simple, fast and intuitive. You can still automate complicated tasks if you want, but Kandji comes with a lot of automations ready, and you can make everything work even without knowing black magic or sanskrit, as it's often the case with other MDM solutions.
What do you dislike about the product?
It makes you lazy. That's the only actual defect I can see.
Also, in a mixed environment, the ease of use and the results obtained might get you some nasty looks from your colleagues working with other MDMs.
Also, in a mixed environment, the ease of use and the results obtained might get you some nasty looks from your colleagues working with other MDMs.
What problems is the product solving and how is that benefiting you?
Remote installation and customization of iMacs and Macbooks for several subsidiaries worldwide, it makes the job really easy on the local IT support side so you are saving both money and time.
Recommendations to others considering the product:
If you're using a "classic" MDM or are not using one, and you're managing more than forty/fifty devices, give Kandji a serious try.
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