Kandji
KandjiReviews from AWS customer
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Wonderful Apple MDM alternative to Jamf for SMB
What do you like best about the product?
Big Highlights: API is included in base pricing, Auto apps, OS version managment, Clean & modern mangment UI, solid customer support/.
The API being included in the base pricing is a major plus. It offers solid functinality(Pulling device details, install logs, etc). The API also has pretty good documentation https://api-docs.kandji.io .
The auto apps (A selection of Kandji maintained applications with their installer/updater) saved us many hours of manually uploading new packages for every update as well as reduced the delay to discovering a new version was released. The comunications to the end user also massivley reduced frustration compared to how Jamf notified users.
OS version mangment has pretty decent user facing implimentation. Makes everything clear and does force updates automaticly.
Managment console is clean and pretty quick to update. I do wish there was a dark mode.
Kandji's support is one of the largest differentiators vs most other apple MDM platforms. They offer 24/7 text chat support that is able to help with everything from Kandji UI questions to help writing/fixing scripts to deploy software not supported by AutoApps or when a script is required. When I was told of this part of their offering I did not expect the folks on the otherside to be as skilled and on top of things as they were!
The API being included in the base pricing is a major plus. It offers solid functinality(Pulling device details, install logs, etc). The API also has pretty good documentation https://api-docs.kandji.io .
The auto apps (A selection of Kandji maintained applications with their installer/updater) saved us many hours of manually uploading new packages for every update as well as reduced the delay to discovering a new version was released. The comunications to the end user also massivley reduced frustration compared to how Jamf notified users.
OS version mangment has pretty decent user facing implimentation. Makes everything clear and does force updates automaticly.
Managment console is clean and pretty quick to update. I do wish there was a dark mode.
Kandji's support is one of the largest differentiators vs most other apple MDM platforms. They offer 24/7 text chat support that is able to help with everything from Kandji UI questions to help writing/fixing scripts to deploy software not supported by AutoApps or when a script is required. When I was told of this part of their offering I did not expect the folks on the otherside to be as skilled and on top of things as they were!
What do you dislike about the product?
Highlights: RBAC does not offer very finite control, Lacks mangment console/api logging, General log pushing to storage buckets IE S3.
RBAC offers only 4 tiers for controling managment UI access. Would be nice if there was options for custom roles with more finegrained access.
There is no current logging of mangment actions taking.
RBAC offers only 4 tiers for controling managment UI access. Would be nice if there was options for custom roles with more finegrained access.
There is no current logging of mangment actions taking.
What problems is the product solving and how is that benefiting you?
Enforced our desired security posture as well as reduced mangment complexity. It also allowed for API access at a low price then Jamf.
Awesome MDM solution
What do you like best about the product?
As a digital agency we use Kandji to manage all our Mac devices, it works perfectly and gives us much control over our devices and security policies.
What do you dislike about the product?
A small improvement could be to lower the minimum amount of required licenses, because we're a small agency (just around 15 devices to manage)
What problems is the product solving and how is that benefiting you?
It's easy for us to enroll new Macs out of the box with installing all tools we like. With auto updates, it's really nice to control security flaws.
Kandji Experience
What do you like best about the product?
Honestly, the use and process of how KAndji talks with apple buisness manager really helps out with our onboarding from being able to create specific blueprints for different roles really helps and they support all IOS and MACS and easily help with security profiles.
What do you dislike about the product?
Honestly just kind of wish they had more customizable options to roles
What problems is the product solving and how is that benefiting you?
Being able to manage and distrbute our computers and ipads with ease of us.
Excellent experience of an excellent product and support team.
What do you like best about the product?
The easy functionality of deployment across a wide range of remote devices.
What do you dislike about the product?
The cost, as a while it is very expensive but as a small IT team supporting remote users it has a huge benefit.
What problems is the product solving and how is that benefiting you?
Software deployment and defined profiles for custom/locked down configuration.
Great MDM solution if you are a Mac only shop
What do you like best about the product?
Very easy to use and setup. Great pre-made templates for several security postures – which makes it easy to get up and running with compliance.
What do you dislike about the product?
If you need to use MDM in devices other than Apple devices, you will need a complimentary solution (i.e. for Windows and/or Linux)
What problems is the product solving and how is that benefiting you?
Compliance
A Smooth and Encouraging Journey
What do you like best about the product?
I've been a Kandji user for over few years now, and I must say, I'm genuinely impressed with its features and ease of use. We made the switch from JumpCloud, and Kandji has proven to be a far superior choice for our needs. The platform's intuitive design made policy implementation a breeze and ensured it was tailored to our organization's requirements.
What do you dislike about the product?
Having the ability to execute terminal commands remotely on specific devices directly from the device section would enhance the platform. This would streamline device management and troubleshooting without the need for additional steps or equipment.
What problems is the product solving and how is that benefiting you?
Kandji is vital in helping our company maintain SOC2 compliance. It ensures that we have efficient systems for patching and the right policies for updating our apps and devices. This is instrumental in lowering risks and adhering to regulations by significantly enhancing our security measures and compliance methods.
Kandji = Easy Button for macOS
What do you like best about the product?
How easy it is to navigate the admin panel.
The quick reponse support via chat has been a godsent for me and my team, even for the smallest of questions or simply walkingthrough what we want to achieve.
The biggest thing for me was how easy it was to get our small "wild" macOS device integrated on day one!
The quick reponse support via chat has been a godsent for me and my team, even for the smallest of questions or simply walkingthrough what we want to achieve.
The biggest thing for me was how easy it was to get our small "wild" macOS device integrated on day one!
What do you dislike about the product?
There isn't much to dislike, but I do find myself wanting more features for running reports and remote tools that don't interrupt the user.
What problems is the product solving and how is that benefiting you?
Having a birds eye view of our macOS devices and being able to deploy patches, and software just as easily as for our Windows Users.
Very quick and easy to setup, and navigate!
What do you like best about the product?
Compared to other MDM solutions, Kandji is incredibly easy to configure, and I had two different blueprints built from scratch in less than 48 hours. The support and account management teams were fantastic, and our time spent with Kandji was wonderful.
What do you dislike about the product?
Nothing at all! It just unfortunately did not fit our business needs, so we ended up sticking with our prior solution.
What problems is the product solving and how is that benefiting you?
Ease of migration from other MDM solutions, among other things.
Director of IT & Security
What do you like best about the product?
The UI, automations, and security protocols.
What do you dislike about the product?
I wish it could integrate with Windows devices but it's not a deal breaker.
What problems is the product solving and how is that benefiting you?
Onboarding / Offboarding of users. Securiting physical company devices.
Kandji - Easy to use for both admins and users
What do you like best about the product?
Kandji was super easy to implement. They have baseline suggestions for your MDM profiles which will help you get started. The searching works very well. Easy to find devices with searching and/or filtering. SSO integration was easy and they have guides that tell you exactly what to do. There really is not much learning required to get the basic setup working. We have added custom printer drivers and that only took minutes to setup. Overall the product is great, the instructions are clear and concise. Honestly I have not thought about it until now, but we have not had to contact support for anything. The software is either easy enough to use or there is documentation that walks you through it.
What do you dislike about the product?
The users don't like the icon that lives in their task bar. Is it a butterfly? What is it? It is all a joke, but that is the most I have heard from end users. It just works. No true dislikes.
What problems is the product solving and how is that benefiting you?
It helps secure our enterprise feelt of Mac and iOS devices. It is easy to use allowing me to focus on other aspects of my job.
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