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Great MDM for Apple devices
What do you like best about the product?
I have been using Kandji for 2 years now, and it is a valuable asset to our IT infrastructure, it is easy to use, after the initial implementation it saves a lot of time in IT operations, we recently became SOC2 compliant and that was partly due to Kandji. Customer service is very helpful and always gives good advice on how to best use Kandji.
What do you dislike about the product?
There are not many things I don't like about Kandji, it's a great product. I will mention probably the lack of some reports mostly related to device traceability, for example if a device has had different owners sometimes I need to know the list of previous owners and that is currently not possible.
What problems is the product solving and how is that benefiting you?
It saves a lot of time in IT operations, as well as being a very important pillar in our security and compliance policies.
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Easy but powerful!
What do you like best about the product?
Kandji gives me not only the control of my fleet, but in a way that is easy to use and set up. I enjoy being able to log in daily and see exactly what I need quickly. I can also quickly add and edit new configurations when needed, easily! On top of all that, if I ever do have a questions, support has been available quickly. I would defitely recommend Kandji to anyone looking to integrate an easy and powerful MDM solution.
What do you dislike about the product?
I would like to see some better reporting options
What problems is the product solving and how is that benefiting you?
Kandji allows us to deply zero touch with extreme confidence. The added benefit to this is that we can better manage our finances with just in time inventory and avoid stale hardware.
Kandji is a game changer for Maxio!
What do you like best about the product?
Kandji has helped our very small IT department with fast and effective Zero-Touch deployments. We can purchase a Mac through our vendor, ship it directly to a team member who turns on the device, connects to the internet and Kandji does the rest!
Kandji's customer support is hands down TOP NOTCH! We always get quick and effective responses!
Lastly, the whole implementation process for Kandji has been quick and easy. We were able to deploy Kandji to all existing assets globally in a matter of days.
Kandji's customer support is hands down TOP NOTCH! We always get quick and effective responses!
Lastly, the whole implementation process for Kandji has been quick and easy. We were able to deploy Kandji to all existing assets globally in a matter of days.
What do you dislike about the product?
In today's economy, it can be difficult for many smaller companies to take advantage of many game-changing SaaS tools to help with day-to-day operations. Kandji may be a bit pricey, however, it does save us time and manpower hours.
Other than cost (even though it's really not that bad), we have ZERO complaints.
Other than cost (even though it's really not that bad), we have ZERO complaints.
What problems is the product solving and how is that benefiting you?
Zero touch deployments
Security/compliance checks and software deployment
Securing assets
Security/compliance checks and software deployment
Securing assets
Simple product with great customer support
What do you like best about the product?
- Super easy to use
- Customer support is top notch. They are always super helpful and if they don't know the solution they will keep digging around and reach back out with the answer.
- Implementation was pretty neat as well since they walked us through the whole process.
- Customer support is top notch. They are always super helpful and if they don't know the solution they will keep digging around and reach back out with the answer.
- Implementation was pretty neat as well since they walked us through the whole process.
What do you dislike about the product?
Nothing really so far. It does what we need it.
What problems is the product solving and how is that benefiting you?
Kandji is helping us with asset management, software and OS updates, and remote device deployment.
Reliable and great support
What do you like best about the product?
Clean interface and easy device management system
What do you dislike about the product?
Nothing in particular! We are happy with all aspects of the platform
What problems is the product solving and how is that benefiting you?
MDM solution provider that is easy to use and supports Apple devices.
Easy to Use Mac MDM
What do you like best about the product?
Easy to implement and manage on the IT side. Kandji is easy to navigate, easy to manage integrations, and easy to manage individual devices.
What do you dislike about the product?
Lack of reporting options within the platform (eg "show me all devices that have an up time of greater than 3 days")
What problems is the product solving and how is that benefiting you?
We needed an easy to deploy and manage MDM solution. We migrated from another MDM to Kandji because Kandji was easier to use and easier to manage things like patching/updates. This gives us the peace of mind of knowing that all of our user devices are staying compliant with our policies.
Great Product, Better support
What do you like best about the product?
The support team is always willing to work on fixes and scripts for features. Feature requests are directly related to feature deployments.
What do you dislike about the product?
What I disliked in the beginning related to granularity they have released options to address. Any other dislikes are limitations with Mac/iOS management in general.
What problems is the product solving and how is that benefiting you?
Security updates, Data Extrusion, App deployments, Wifi deployments, Imaging, Okta/AD integrations for Mac login
Successful implementation of Kandji MDM to manage company Apple assets and enforce security policies
What do you like best about the product?
The initial setup and configuration of Kandji was very straightfoward. We were able to successfully pilot the MDM solution and deploy it to all company Apple assets in a very short period time with no resulting user issues/complaints. Kandji is a huge improvement over our former solution and has helped us enforce our endpoint compliance framework requirements and quickly adapt to changing needs.
As part of the initial implementation we integrated Kandji with our user directory and identity provider which greatly simplified the deployment and overall solution management. We also integrated Kandji easily with our chat-ops solution to quickly notify our security team of any anomolous events.
Modifying Kandji Blueprints and Library items is very straightforward and the resulting changes are quickly deployed to our endpoints thereby allowing us to easily customize our environment and respond to changing requirements.
We later choose to implement the Kandji EDR solution as well. It seamlissly integrated with Kandji MDM and was a vast improvement over our former solution. Thus far there have only been a few false positivies. Most of the EDR findings were true positives and the resulting remediation improved the security posture for our endpoints.
Our Kandji Customer Success Manager and the Support staff have always been extremely responsive to our companies needs and questions. They have striven to ensure our company is treated more like a partner than just a customer.
As part of the initial implementation we integrated Kandji with our user directory and identity provider which greatly simplified the deployment and overall solution management. We also integrated Kandji easily with our chat-ops solution to quickly notify our security team of any anomolous events.
Modifying Kandji Blueprints and Library items is very straightforward and the resulting changes are quickly deployed to our endpoints thereby allowing us to easily customize our environment and respond to changing requirements.
We later choose to implement the Kandji EDR solution as well. It seamlissly integrated with Kandji MDM and was a vast improvement over our former solution. Thus far there have only been a few false positivies. Most of the EDR findings were true positives and the resulting remediation improved the security posture for our endpoints.
Our Kandji Customer Success Manager and the Support staff have always been extremely responsive to our companies needs and questions. They have striven to ensure our company is treated more like a partner than just a customer.
What do you dislike about the product?
Thus far we have experienced no major issues with Kandji. The few minor questions and issues experienced were quickly answered and/or resolved when we submitted tickets.
If I had to find one thing to nitpick, I'd like to see more verbosity in the library item change logs details the specifics of changes made.
If I had to find one thing to nitpick, I'd like to see more verbosity in the library item change logs details the specifics of changes made.
What problems is the product solving and how is that benefiting you?
Our company must conform to multiple compliance frameworks (e.g. SOC and PCI). Kandji and it's integration with our security compliance platform Secureframe help maintain our compliance requirements and the security posture of our endpoints.
Intuitive MDM Software For Apple Devices
What do you like best about the product?
Kandji's Suppor team has really made their software standout. MDM setup was smooth and easy to roll out to our company. Along the way though the documentation and the Support's ability to articulate and help us thorugh any issues we ran into has what's really made Kandji stand out. Their continued look to the future and rolling out new updates is also appriciated. They are keen to help roll out new idea's that are brought to their attention.
What do you dislike about the product?
Password management isn't always smooth. Take the time to train your team how to use the password management system and things should smooth out over time.
What problems is the product solving and how is that benefiting you?
We needed a solution to manange our fleet of Mac products effeciently with out remoting onto individual machines and doing tasks such as updates. Kandji makes keeping our software and system OS's up to date easy and effecient.
Set and forget
What do you like best about the product?
The overall ease of use compared to the competition. Having experience with Jamf, coming to a company where Kandji was already implemented was a dream come true. While the system as a whole may not be as powerful on the micro level and Jamf the macro is all you have to work about because Kandji takes care of the rest for you. The blueprint system is fantastic and on top of device management from the software perspective it doubles as a place to manage activity by department. I could really go on about how much easier it makes my life but give a try for yourself, you won't be disappointed.
What do you dislike about the product?
It isn't really a huge issue for us but I could see how the price may cause some complications for smaller businesses or companies entering into the world of an MDM bringing a lot of devices with them. Beyond that it's a very solid product with fantastic support behind it.
What problems is the product solving and how is that benefiting you?
Resource management (hardware), employee onboarding/offboarding, departmental updates to apps for different use cases and assistance to our support department for faster ticket investigations and fixes.
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