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Webex Calling

Cisco Systems, Inc.

Reviews from AWS customer

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External reviews

618 reviews
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External reviews are not included in the AWS star rating for the product.


    Marcelo M.

Customer service has been very helpful and easy to work with

  • September 27, 2023
  • Review provided by G2

What do you like best about the product?
Using it to call loading boards has been very easy. They also answer the call and solve my problems. I also use Webex Calling to configure my phones when I need them to work on my network. It's easy to contact someone by phone and get a response quickly.
What do you dislike about the product?
The administration platform is more complicated than necessary. and I don't like it when he doesn't respond. Apart from that nothing more.
What problems is the product solving and how is that benefiting you?
The ease and simplicity with which this tool works makes it one of my favorites. The main benefit is an automated telephone system that provides smooth and efficient service. In addition to this we obtained many benefits with email messages and automatic assistants.


    Adham S.

Powerful Connectivity and Collaboration Experience

  • September 26, 2023
  • Review provided by G2

What do you like best about the product?
Centralised calling hub,easy to implement and use.
Effectiveness in call management where all calls are attended.
Availability in almost all countries.
Secured features with ease of customisation.
More knowledgeable customer support team.
Easy to monitor.
What do you dislike about the product?
Only too much reliance on network availability, the performance is perfect.
What problems is the product solving and how is that benefiting you?
Features hss given us enough space for collaboration in real-time with large groups and perfect connectivity with our customers at all times.


    Financial Services

Webex Calling for team collaborations

  • September 26, 2023
  • Review provided by G2

What do you like best about the product?
Webex Calling is very helpful especially for team meetings or online trainings
What do you dislike about the product?
Annotate when sharing screen, gets interrupted
What problems is the product solving and how is that benefiting you?
Instead of using a phone for hotline calls to us, it has been integrated in our Webex, makes monitoring easier


    Narender G.

WEBEX CALLING IS THE G.O.A.T. I HIGHLY RECOMMEND IT.

  • September 26, 2023
  • Review provided by G2

What do you like best about the product?
What makes Webex Calling stand out from other similar applications is how it's supported in a mobile application which makes it extremely easy to access and use.
Has the most responsive and supportive customer support team and it offers intuitive and friendly interface making it simple and easy to understand.
Again, i like the ability to remove background noise during calls.
What do you dislike about the product?
It was a little bit difficult to set up the application at first.
What problems is the product solving and how is that benefiting you?
Webex Calling gives me a brilliant time to work and what i love best about it is the technical support team, very responsive, supportive and loyal.
Additionally, it supports mobile application thus allowing me to answer all my calls from anywhere and anytime.


    Francesco M.

The tool offers me remote and simplified communication

  • September 26, 2023
  • Review provided by G2

What do you like best about the product?
I like the sales experience and have excellent customer service. Benefits are useless for all team members across the board. y I can call and text in addition to faxing. It is definitely the best option for communication.
What do you dislike about the product?
Ease of use with Webex Calling was a challenge at first, and the system is not easy to use, but it is easy to contact support and get it fixed.
What problems is the product solving and how is that benefiting you?
The tool helps me have a phone tree and an easily accessible phone system for remote users. y Every time I contact the support team, I receive professional, courteous and technical help. definitely The quality of service is much better than others.


    Rosemary D.

Our exemplary performance in cloud calling with Webex Calling

  • September 25, 2023
  • Review provided by G2

What do you like best about the product?
The software is highly supported in a mobile app, making it very easy to access. We love the voicemail feature. The tool provides us with the best interface and the most responsive customer support. Its ability to remove noise during all our calls is brilliant; we love it.
What do you dislike about the product?
At times it becomes so difficult to set up the tool taking so much of our time.
What problems is the product solving and how is that benefiting you?
Easy voice calling and video conferencing. Seamless software and device pairing. Easy to manage calls.


    Maria R.

Simple configuration and intuitive platform to use

  • September 25, 2023
  • Review provided by G2

What do you like best about the product?
This tool gives me more flexibility to work and The customer service representatives are very knowledgeable, and they stay with you until you resolve the problem. In addition, their technical support is exceptional. and is very professional, detail-oriented, dedicated to solving problems, fast and friendly.
What do you dislike about the product?
Honestly Setting up the system was difficult and sometimes calls were dropped. but until this moment. They are all great.
What problems is the product solving and how is that benefiting you?
The support team is very responsive and apart from being easy to use, I always look to work with companies that offer solid support. Additionally, the automated center works quite well and there are many options available. The platform is definitely very easy to navigate and use.


    Arya K.

I have used Webex Calling for 5+ years and i always feel safe and secure.

  • September 25, 2023
  • Review provided by G2

What do you like best about the product?
I have used Webex Calling for 5+ years and i always feel safe and secure using it.
It provides very high security for my sensitive data.
I like the ability to answer my calls anytime and anywhere via my mobile device.
Webex Calling has a brilliant voicemail feature.
Exceptional customer support.
Easy and simple to use.
Cost friendly.
What do you dislike about the product?
The only challenge is that Webex Calling is not supported in all countries and it does not have 'do not disturb' feature.
Overall, it's really amazing and incredible.
What problems is the product solving and how is that benefiting you?
What i like best about Webex Calling is its usability, user friendliness and intuitiveness.
They have a great team you can talk to anytime you need help.
I like the fact that i can use it from anywhere anytime as much as i have internet connection.
Has a live chat capability.


    Benedetto C.

The price is reasonable and when I speak with an agent they are considerate

  • September 23, 2023
  • Review provided by G2

What do you like best about the product?
It offers me the ease of managing users and call groups. Additionally, the software is easy to use and is a great tool for my business. and it is easy to assign licenses and devices.
What do you dislike about the product?
Sometimes it can be difficult to reach them due to different time zones. y The website takes a little time to get used to for navigation purposes.
What problems is the product solving and how is that benefiting you?
I like that it has the ability to take centralized notes during calls, which is great for a team. and They helped me set up a new phone.


    Ayaan D.

For that time i have used it am revamped with it's stability with calls.

  • September 22, 2023
  • Review provided by G2

What do you like best about the product?
Am revamped by stability of the internet calls no hanging.
The mobile app helps a lot with convinience.
Incredible for faster reply with theibe chats.
What do you dislike about the product?
Admiration for it's stability with internet calls no hangups.
What problems is the product solving and how is that benefiting you?
No any hang-ups during your internet was what's inspired us to purchase it.
Incredible to use by phone which is simple.
Terrific with instant replies.