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    Webex Calling

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    Deployed on AWS
    Webex Calling
    4.5

    Overview

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    Webex Calling is an AI-powered, enterprise-grade cloud calling solution that enables businesses to dramatically reduce costs by eliminating premises calling infrastructure. Webex Calling scales infinitely to support a global workforce on any device.

    Webex Calling is a proven soution, with over 18 million users around the world. Our solution is available in more than 190 markets around the world through our global cloud platform that is protected by a 99.999% SLA and survivability options.

    Highlights

    • Enterprise-grade cloud calling: Webex Calling delivers a full feature cloud phone system that's available in over 190 markets globally. It's available for workers on any device, and for any workstyle.
    • Reliable, flexible deployment options: Webex Calling is available through flexible deployment models that provide a seamless path to the cloud, on a reliable platform backed by a 99.999% SLA and survivability options.
    • Centralized administration: Manage Webex Calling through Control Hub, our single-pane-of-glass administration console for the complete Webex Suite and Cisco Devices. Gain further insight with our integrations with ThousandEyes, Cisco Meraki, and Cisco Spaces.

    Details

    Delivery method

    Deployed on AWS
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    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. Request a private offer to receive a custom quote. Sign in to view any offers that have been extended to you.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    For questions related to product, pricing, or private offers, reach out to WebexonAWS@cisco.com .

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

     Info
    4.5
    655 ratings
    5 star
    4 star
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    1 star
    74%
    21%
    3%
    1%
    1%
    2 AWS reviews
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    653 external reviews
    External reviews are from G2  and PeerSpot .
    Avijit S.

    Clear, Reliable Call Quality for Smooth Team Communication

    Reviewed on Apr 14, 2026
    Review provided by G2
    What do you like best about the product?
    I like that Webex Calling delivers clear call quality and stays reliable for my day-to-day work. It’s straightforward to use and helps me communicate smoothly with my team and clients, with very few issues, disruptions, or interruptions.
    What do you dislike about the product?
    One thing I don’t like about Webex Calling is that when the network is unstable, calls can sometimes lag or even drop. I also find the interface a bit confusing for new users, so there’s a learning curve before it starts to feel intuitive and becomes easy to navigate and use comfortably.
    What problems is the product solving and how is that benefiting you?
    Webex Calling helps bridge communication gaps by making it easy to place reliable calls from anywhere. It has reduced our reliance on traditional phones and improved how well the team stays connected. Overall, it’s made our work feel more flexible, and coordinating with others is clearly easier than it used to be.
    Fund-Raising

    Glitchy and Confusing Layout Makes Texting Hard to Use

    Reviewed on Apr 14, 2026
    Review provided by G2
    What do you like best about the product?
    I enjoy how easy it is to install the application & how you can connect your calendar.
    What do you dislike about the product?
    It is very glitchy! the layout is a bit confusing: you have to look around to find what you need and texting is complicated! I wish texting was seamless and easily available
    What problems is the product solving and how is that benefiting you?
    It provides phone services and calendar coordination, which makes it easy to do a virtual call.
    Hospital & Health Care

    Reliable, Straightforward Calling with Seamless Webex Suite Integration

    Reviewed on Apr 09, 2026
    Review provided by G2
    What do you like best about the product?
    What I like most about Webex Calling is how reliable and straightforward it is for day-to-day communication. Calls are generally clear, and it’s easy to use whether you’re at your desk or working remotely.

    I also like that it integrates well with the wider Webex Suite, so everything feels connected- calls, meetings, and messaging are all in one place. That makes it much easier to stay organised and not have to switch between different systems.

    Another benefit is the flexibility, as you can take calls on different devices, which is really useful when you’re not always in the same location.
    What do you dislike about the product?
    Nothing- I haven’t experienced any major issues.
    What problems is the product solving and how is that benefiting you?
    Webex Calling helps solve the challenge of staying connected and communicating reliably, especially when working across different locations or remotely. Instead of relying on traditional phone systems or multiple apps, it provides one consistent platform for making and receiving calls.

    For me, that means I can take calls from anywhere (whether I’m in the office or working remotely) without any disruption. It also keeps communication more organised, as everything is linked within the same system rather than being spread across different tools.
    Saad A.

    Seamless Integration and Cross-Device Flexibility with Webex Calling

    Reviewed on Apr 04, 2026
    Review provided by G2
    What do you like best about the product?
    I like that Webex Calling provides seamless integration across devices, allowing me to make and receive calls from anywhere using the same business number. It works smoothly within the Webex app and connects with Microsoft 365, enabling click-to-call from emails and calendars. I also appreciate that the initial setup is very easy and doesn’t require any special skills. The platform's unified communication helps consolidate voice meetings and messaging in one place, which is great for enabling remote work flexibility and reducing traditional phone system costs.
    What do you dislike about the product?
    I experience occasional audio drops or lag during calls, especially when I switch networks. Also, sometimes notifications for missed calls or voicemails are delayed.
    What problems is the product solving and how is that benefiting you?
    Webex Calling solves unified communication by consolidating voice, meetings, and messaging in one platform. It enables remote work flexibility, reduces traditional phone costs, and offers seamless integration across devices.
    JAVIER P.

    Stable, High-Performance Calls with Clear Voice and Easy Meeting Creation

    Reviewed on Mar 31, 2026
    Review provided by G2
    What do you like best about the product?
    Stability, performance, clear voice and easy creation meets
    What do you dislike about the product?
    The UI needs improvement. The client apps are poor, and the web client still feels incomplete in terms of features. It’s also incompatible with other systems like Linux, and the interfaces are inconsistent, mixing older system elements with newer ones.
    What problems is the product solving and how is that benefiting you?
    Stability on calls, and easy assignments and meets
    View all reviews