Sold by: Cisco Systems, Inc.
Deployed on AWS
Webex Calling
4.5
Overview
Webex Calling is an AI-powered, enterprise-grade cloud calling solution that enables businesses to dramatically reduce costs by eliminating premises calling infrastructure. Webex Calling scales infinitely to support a global workforce on any device.
Webex Calling is a proven soution, with over 18 million users around the world. Our solution is available in more than 190 markets around the world through our global cloud platform that is protected by a 99.999% SLA and survivability options.
Highlights
- Enterprise-grade cloud calling: Webex Calling delivers a full feature cloud phone system that's available in over 190 markets globally. It's available for workers on any device, and for any workstyle.
- Reliable, flexible deployment options: Webex Calling is available through flexible deployment models that provide a seamless path to the cloud, on a reliable platform backed by a 99.999% SLA and survivability options.
- Centralized administration: Manage Webex Calling through Control Hub, our single-pane-of-glass administration console for the complete Webex Suite and Cisco Devices. Gain further insight with our integrations with ThousandEyes, Cisco Meraki, and Cisco Spaces.
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. Request a private offer to receive a custom quote. Sign in to view any offers that have been extended to you.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
For questions related to product, pricing, or private offers, reach out to WebexonAWS@cisco.com .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Computer Software
Efficient Cloud-Based Communication, Complex Setup
Reviewed on Feb 25, 2026
Review provided by G2
What do you like best about the product?
I like how Webex Calling can automate call routing and integrate smoothly with our back end and the API. It enables cloud-based communication for remote teams, helping them stay connected with the rest of the team. It also supports our ticketing process, centralizes communication in one place, and makes it easier to scale so we can reach more people without needing a strong network connection.
What do you dislike about the product?
The call routing configuration feels a bit complex, especially when I’m trying to set up automation. It often seems like I’m doing a lot of work just to automate something, to the point where I might as well handle it manually. I also wish it offered stronger developer APIs and clearer, more straightforward documentation. The initial setup wasn’t extremely difficult, but it wasn’t exactly easy either.
What problems is the product solving and how is that benefiting you?
I use Webex Calling to replace physical office phone equipment, since it provides a cloud-based solution that helps our team stay connected while working remotely. With a strong internet connection, it helps us avoid network-related call issues, integrates smoothly with our backend systems, and automates call routing so calls get directed to the right place without extra manual effort.
Sumanth K.
Highly Reliable, Needs UI Refinement
Reviewed on Feb 17, 2026
Review provided by G2
What do you like best about the product?
I like Webex Calling because we face fewer issues like call drops or latency compared to other platforms like Google Meet or Microsoft Teams. It works great within the same network, and it's handy since after COVID, we've shifted to virtual meetings where reliability is key. Scheduling, recording, and maintaining meeting records are easy on Webex Calling, and the setup is as simple as any other software, not complicated, which means anyone can do it.
What do you dislike about the product?
They can definitely work on UI. Like, Zoom or Microsoft Teams have the best UI, I think. They should concentrate more on UI, UX. And, lately, they have improved a lot much, but there is still a lot of work to be done.
What problems is the product solving and how is that benefiting you?
Webex Calling makes scheduling, recording, and maintaining meeting records easy and improves call quality with fewer call drops and latency issues. We switched from Microsoft Teams for a better calling experience on the same network.
Roxy L.
Easy International Calling, Great Support
Reviewed on Feb 17, 2026
Review provided by G2
What do you like best about the product?
I like that Webex Calling is easy to use and easy to implement. I can connect from anywhere, whether it's my phone or my laptop.
What do you dislike about the product?
I had some issues with logging in, which made the initial setup quite challenging, especially with passwords. But these were quickly solved by the support team.
What problems is the product solving and how is that benefiting you?
I can call internationally without using my own phone network. It's easy to use, implement, and connects from anywhere on my phone or laptop.
Patrick C.
Reliable, Clear Webex Calling with Seamless Multi-Device Collaboration
Reviewed on Feb 03, 2026
Review provided by G2
What do you like best about the product?
I've been using Webex Calling daily and what I appreciate most is :
1.Reliable communication with stable messaging and video chat
2.Provides consistently crisp and clear audio quality during calls
3.Multi device flexibility which allow me to work from anywhere
4.Smooth integrations with other Webex tools for example Meetings and Messaging which create a centralized collaboration space
5.Easy to use ,manage and makes call forwarding simple
1.Reliable communication with stable messaging and video chat
2.Provides consistently crisp and clear audio quality during calls
3.Multi device flexibility which allow me to work from anywhere
4.Smooth integrations with other Webex tools for example Meetings and Messaging which create a centralized collaboration space
5.Easy to use ,manage and makes call forwarding simple
What do you dislike about the product?
Have experienced a consumption of high data usage ,but upon reaching their customer service was told is due to high video quality which is longer a problem .
What problems is the product solving and how is that benefiting you?
Gives strong call quality and its smooth integration with other Webex tools ensure a unified communication experience.
Mahmoud P.
Intuitive UI, Excellent Audio/Video Quality, and Top-Notch Support
Reviewed on Feb 01, 2026
Review provided by G2
What do you like best about the product?
Very high good quality tool with intuitive and clean interface that makes navigation easy. Clean and excellent audio and video quality that gives strong calls quality. Offer stability and good performance on both desktop and mobile phone.Friendly design of the tool and top notch customer care support.
What do you dislike about the product?
I truly enjoy using Webex Calling ,suit my needs without experiencing any major challenge .
What problems is the product solving and how is that benefiting you?
Offers unified communication, strong call quality and stable performance with high reliability.