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    Webex Calling

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    Deployed on AWS
    Webex Calling
    4.5

    Overview

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    Webex Calling is an AI-powered, enterprise-grade cloud calling solution that enables businesses to dramatically reduce costs by eliminating premises calling infrastructure. Webex Calling scales infinitely to support a global workforce on any device.

    Webex Calling is a proven soution, with over 18 million users around the world. Our solution is available in more than 190 markets around the world through our global cloud platform that is protected by a 99.999% SLA and survivability options.

    Highlights

    • Enterprise-grade cloud calling: Webex Calling delivers a full feature cloud phone system that's available in over 190 markets globally. It's available for workers on any device, and for any workstyle.
    • Reliable, flexible deployment options: Webex Calling is available through flexible deployment models that provide a seamless path to the cloud, on a reliable platform backed by a 99.999% SLA and survivability options.
    • Centralized administration: Manage Webex Calling through Control Hub, our single-pane-of-glass administration console for the complete Webex Suite and Cisco Devices. Gain further insight with our integrations with ThousandEyes, Cisco Meraki, and Cisco Spaces.

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. Request a private offer to receive a custom quote. Sign in to view any offers that have been extended to you.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    For questions related to product, pricing, or private offers, reach out to WebexonAWS@cisco.com .

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

     Info
    4.5
    612 ratings
    5 star
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    7%
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    612 external reviews
    External reviews are from G2 .
    Computer & Network Security

    Easy to Use, Great Webex Meetings Integration—Calls to Any Device

    Reviewed on Jan 14, 2026
    Review provided by G2
    What do you like best about the product?
    call to any device
    very good integration with webex meeting.
    easy to use
    What do you dislike about the product?
    Their mobile app is not that great, have seen issues with the app responsiveness.
    What problems is the product solving and how is that benefiting you?
    Allowing reps to call to customers directly from their laptops and the experience remain seamless when they have to call from mobile. Its integrated with CRM salesforce to allow easy opportunity closure
    Frederic B.

    Outstanding Value and Seamless Remote Collaboration

    Reviewed on Jan 11, 2026
    Review provided by G2
    What do you like best about the product?
    Their value and service set them apart from any other company we've worked with. The user experience is outstanding, particularly for remote work. I appreciate how intuitive and easy to use the platform is, and the initial setup was straightforward as well.
    What do you dislike about the product?
    All its functions and features met our needs. The reliability and seamless integration of Webex Calls as a collaboration platform were exactly what we were looking for.
    What problems is the product solving and how is that benefiting you?
    This platform enables us to send messages and conduct video conferences with clients, including those located in other countries. Additionally, it streamlines the management of incoming calls to my company by offering an automated answering service that efficiently routes calls, minimizing the need to respond to irrelevant or unnecessary inquiries.
    Muhammad Awais A.

    Webex Calling Review

    Reviewed on Jan 06, 2026
    Review provided by G2
    What do you like best about the product?
    I have the collaboration. It allows us to see our meetings, place calls, and receive our voicemail. We can also communicate with other team members using the chat feature.
    1-Uses existing network connections instead of hardwired phone lines
    2-Handles call routing to different locations well
    3-Integrates with existing computer audio.
    What do you dislike about the product?
    Integrate the contacts list with the directory servers
    What problems is the product solving and how is that benefiting you?
    Infrastructure costs have significantly reduced.
    Maintenance costs are now integrated with basic networking.
    Very few physical phones are remaining and only in specialty locations.
    KRISHNA KANT S.

    Smooth, Uninterrupted Calling Experience

    Reviewed on Jan 06, 2026
    Review provided by G2
    What do you like best about the product?
    I like to talk on webex because calling is very smooth and without interrupted.
    What do you dislike about the product?
    There is nothing I dislike about this, and I have not encountered any discrepancies.
    What problems is the product solving and how is that benefiting you?
    My daily meetings run smoothly without any interruptions. I haven't come across any other app quite like this one.
    Tarun S.

    Perfect for Group Meetings, Stellar Noise Cancellation

    Reviewed on Dec 24, 2025
    Review provided by G2
    What do you like best about the product?
    I like Webex Calling because it has noise cancellation based on voice frequency, which helps with disturbances from the background. I also find every feature fantastic and appreciate that most of our interviews were conducted using it. Additionally, I was completely satisfied with the app and found the initial setup to be all good and perfect.
    What do you dislike about the product?
    Nothing
    What problems is the product solving and how is that benefiting you?
    Webex Calling solves disturbances from background noise with noise cancellation based on voice frequency.
    View all reviews