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    Webex Calling

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    Deployed on AWS
    Webex Calling
    4.5

    Overview

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    Webex Calling is an AI-powered, enterprise-grade cloud calling solution that enables businesses to dramatically reduce costs by eliminating premises calling infrastructure. Webex Calling scales infinitely to support a global workforce on any device.

    Webex Calling is a proven soution, with over 18 million users around the world. Our solution is available in more than 190 markets around the world through our global cloud platform that is protected by a 99.999% SLA and survivability options.

    Highlights

    • Enterprise-grade cloud calling: Webex Calling delivers a full feature cloud phone system that's available in over 190 markets globally. It's available for workers on any device, and for any workstyle.
    • Reliable, flexible deployment options: Webex Calling is available through flexible deployment models that provide a seamless path to the cloud, on a reliable platform backed by a 99.999% SLA and survivability options.
    • Centralized administration: Manage Webex Calling through Control Hub, our single-pane-of-glass administration console for the complete Webex Suite and Cisco Devices. Gain further insight with our integrations with ThousandEyes, Cisco Meraki, and Cisco Spaces.

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. Request a private offer to receive a custom quote. Sign in to view any offers that have been extended to you.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    For questions related to product, pricing, or private offers, reach out to WebexonAWS@cisco.com .

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

     Info
    4.5
    619 ratings
    5 star
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    1 star
    77%
    19%
    3%
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    0 AWS reviews
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    619 external reviews
    External reviews are from G2 .
    George B.

    User-Friendly UI and Great Features—Easy to Learn and Use

    Reviewed on Feb 05, 2026
    Review provided by G2
    What do you like best about the product?
    Firstly, I love how the user interface is very friendly. It also has great features in it. It took me so less time to learn it as it is so easy to learn and use.
    What do you dislike about the product?
    The pricing of licenses can be expensive to small users
    What problems is the product solving and how is that benefiting you?
    The problem of conducting meetings with unstable applications.
    Merlin L.

    Clear, High-Quality Calls with Seamless Webex App Switching

    Reviewed on Feb 04, 2026
    Review provided by G2
    What do you like best about the product?
    Honestly I use Webex Calling daily for my professional conversation because it offer clear and high quality call. Support both mobile and desktop which allow one to stay connected from anywhere. It's connection with other Webex app allow seamless switch between calls, video meetings and messaging in one place.
    What do you dislike about the product?
    The mobile app is less user friendly and lacks some features that are available on desktop. Other than this the rest of the features are magical.
    What problems is the product solving and how is that benefiting you?
    The ability to call, message and meet all in one place which keep me much more productive.
    Patrick C.

    Reliable, Clear Webex Calling with Seamless Multi-Device Collaboration

    Reviewed on Feb 03, 2026
    Review provided by G2
    What do you like best about the product?
    I've been using Webex Calling daily and what I appreciate most is :
    1.Reliable communication with stable messaging and video chat
    2.Provides consistently crisp and clear audio quality during calls
    3.Multi device flexibility which allow me to work from anywhere
    4.Smooth integrations with other Webex tools for example Meetings and Messaging which create a centralized collaboration space
    5.Easy to use ,manage and makes call forwarding simple
    What do you dislike about the product?
    Have experienced a consumption of high data usage ,but upon reaching their customer service was told is due to high video quality which is longer a problem .
    What problems is the product solving and how is that benefiting you?
    Gives strong call quality and its smooth integration with other Webex tools ensure a unified communication experience.
    Mahmoud P.

    Intuitive UI, Excellent Audio/Video Quality, and Top-Notch Support

    Reviewed on Feb 01, 2026
    Review provided by G2
    What do you like best about the product?
    Very high good quality tool with intuitive and clean interface that makes navigation easy. Clean and excellent audio and video quality that gives strong calls quality. Offer stability and good performance on both desktop and mobile phone.Friendly design of the tool and top notch customer care support.
    What do you dislike about the product?
    I truly enjoy using Webex Calling ,suit my needs without experiencing any major challenge .
    What problems is the product solving and how is that benefiting you?
    Offers unified communication, strong call quality and stable performance with high reliability.
    Oscar D.

    Easy interface and integrations with Google and Microsoft that make work easier

    Reviewed on Jan 30, 2026
    Review provided by G2
    What do you like best about the product?
    Easy-to-use interface and integrations with Google and Microsoft
    What do you dislike about the product?
    Your program is heavy for low-resource devices.
    What problems is the product solving and how is that benefiting you?
    Internal communication and development of work groups for projects and follow-ups
    View all reviews