Webex Calling

What do you like best about the product?

I appreciate how Webex Calling provides me with a reliable and secure way to communicate and stay reachable by my clients, which is critical for my business operations. The feature set, including call transfer, 3-way calling, and meeting escalation, enhances communication effectiveness. 3-way calling is particularly beneficial when involving additional parties, such as a client, myself, and an external agency, achieving a cohesive communication strategy. I find it incredibly useful that Webex Calling is usable across multiple devices, ensuring flexibility and continuity in my communication efforts. Furthermore, the feature that allows seamless escalation from calls to a full video meeting if needed showcases its adaptability to varying communication demands. The initial setup was smooth and satisfactory, which made the transition and adoption straightforward and efficient for use in business scenarios.

What do you dislike about the product?

I think the mobile app could be slightly refreshed. I want it to be polished and in line with some of the other key players in this space.

What problems is the product solving and how is that benefiting you?

I use Webex Calling for a reliable and secure communication with clients, utilize call transfer, 3-way calling, and meeting escalation for seamless collaboration, and enjoy device versatility.

What do you like best about the product?

I appreciate their flexible support for both picture-in-picture and full screen modes.

What do you dislike about the product?

Till now I have not faced any issues of concern.

What problems is the product solving and how is that benefiting you?

I usually join webinars alongside hundreds, if not thousands, of other participants. Despite the large audience, the streaming quality is excellent, and the chat and discussion features make participation very engaging.

What do you like best about the product?

What I appreciate most about the system is its versatility. I can remain connected seamlessly, whether I'm working in the office or using my phone. The system offers a wide range of features, including fax, a phone app, meeting capabilities, and more, making it highly adaptable to my needs.

What do you dislike about the product?

I have no complaints; their services have truly transformed the way I work. They fit seamlessly with the needs of our team and made the shift from in-person to remote work smooth and enjoyable for everyone involved.

What problems is the product solving and how is that benefiting you?

I primarily use it for making international calls with superior voice quality. Starting to use this platform has been one of the best decisions we've made to improve our team's productivity and flexibility.

What do you like best about the product?

What I appreciate most about Webex Calling is its strong cloud-based voice solution, which stands out for delivering an excellent unified communications experience. It seamlessly brings together voice, messaging, and meetings in one platform. Supported by Cisco, it also ensures carrier-grade security and offers global scalability, all managed from a centralized system.

What do you dislike about the product?

The primary drawback is that to fully benefit from the platform, organizations must adopt the entire Webex suite. This can pose a significant investment and adoption challenge, especially for those companies that have already committed substantial resources to other third-party collaboration tools.

What problems is the product solving and how is that benefiting you?

Since its implementation, the Webex Calling platform has served as a catalyst for increased business agility and enhanced hybrid productivity. By delivering a consistent voice solution that can be accessed from any location and device, it has noticeably fostered a more connected workforce. This improvement leads directly to better collaboration and greater operational efficiency, all without the geographical constraints imposed by traditional PBX systems.

What do you like best about the product?

This tool has seamless call and audio qualities that are highly defined to ensure quality communication within the company as well as with the clients. This promotes a great interaction and collaboration.
The browser based calling feature makes it convenient for clients to reach us.

What do you dislike about the product?

This tool meets our expectations. I have no dislikes on this tool.

What problems is the product solving and how is that benefiting you?

Webex Calling is cloud based which reduces the need to have extra hardware in the company for communication. This highly promotes the return on investments as we do not incur extra cash for purchasing calling devices.