Sold by: Cisco Systems, Inc.
Deployed on AWS
Webex Calling
4.5
Overview
Webex Calling is an AI-powered, enterprise-grade cloud calling solution that enables businesses to dramatically reduce costs by eliminating premises calling infrastructure. Webex Calling scales infinitely to support a global workforce on any device.
Webex Calling is a proven soution, with over 18 million users around the world. Our solution is available in more than 190 markets around the world through our global cloud platform that is protected by a 99.999% SLA and survivability options.
Highlights
- Enterprise-grade cloud calling: Webex Calling delivers a full feature cloud phone system that's available in over 190 markets globally. It's available for workers on any device, and for any workstyle.
- Reliable, flexible deployment options: Webex Calling is available through flexible deployment models that provide a seamless path to the cloud, on a reliable platform backed by a 99.999% SLA and survivability options.
- Centralized administration: Manage Webex Calling through Control Hub, our single-pane-of-glass administration console for the complete Webex Suite and Cisco Devices. Gain further insight with our integrations with ThousandEyes, Cisco Meraki, and Cisco Spaces.
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Buyer guide
Gain valuable insights from real users who purchased this product, powered by PeerSpot.
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. Request a private offer to receive a custom quote. Sign in to view any offers that have been extended to you.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
For questions related to product, pricing, or private offers, reach out to WebexonAWS@cisco.com .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Airlines/Aviation
Real-Time Translation and All-in-One Collaboration Make Webex a Standout
Reviewed on Sep 03, 2026
Review provided by G2
What do you like best about the product?
Webex has real-time translation, which really benefits me. It also includes an interactive whiteboard and all-in-one collaboration features, which is why I like it best for Webex Calling.
What do you dislike about the product?
Webex sometimes has lag or jitter during calls. The UI/UX also feels less intuitive than I’d expect, which makes it harder to navigate and use efficiently. On top of that, Webex Calling is expensive.
What problems is the product solving and how is that benefiting you?
Webex’s all-in-one collaboration has solved most of my problems, and it’s been very beneficial in my day-to-day life because I can bring everything together in one place: calling, meetings, messaging, webinars, events, polling, whiteboarding, and video messaging.
p c.
Many Themes, Efficient Quiet Mode, and Fun GIFs in Chat
Reviewed on Sep 02, 2026
Review provided by G2
What do you like best about the product?
It has many themes and we can use quiet mode efficiently and we can use GIFs as well in chat, it makes it a little interesting.
What do you dislike about the product?
If I lock my laptop while Webex is still running in the background, then unlock it, Webex doesn’t respond. After that, I’m not able to close it either.
What problems is the product solving and how is that benefiting you?
We can schedule meetings and set up a proper schedule for when we want to have them. We can also use the chart options, and it works on mobile too, which helps me work more efficiently. Because I can access it on my phone, there’s no need to log in again on my laptop.
Komal S.
Reliable Audio and a Very Easy-to-Use Webex Calling Experience
Reviewed on Aug 31, 2026
Review provided by G2
What do you like best about the product?
Webex Calling delivers reliable audio quality even with limited network connectivity and enables seamless calling between Webex users. Very easy to use UI Design
What do you dislike about the product?
Moving an ongoing Webex call from one device to another can sometimes be inconvenient.
What problems is the product solving and how is that benefiting you?
We use Webex as one of the primary communication platforms within our organization. Whenever we need to quickly connect with team members through a call, Webex Calling provides an effective and convenient solution.
Jawad K.
Instant Video Chat on Mobile or Desktop—Smooth, Feature-Rich, and User-Friendly
Reviewed on Aug 18, 2026
Review provided by G2
What do you like best about the product?
The upside is that you can start video chatting instantly. You can use your mobile phone or your desktop. While you're on it, destitute.
What do you dislike about the product?
I haven’t found a single thing that bothers me about it; I really like it. Everything has been smooth so far. It has a lot of features, and it’s very user-friendly.
What problems is the product solving and how is that benefiting you?
Well, one thing it’s solving is that I don’t have to drive to Detroit to make one of my appointments, especially my doctor’s appointments, and the same goes for business. If you need to have a meeting but can’t do it in person, this is the closest you can get to being face to face.
John B.
Work From Anywhere with Easy Control Hub Admin—But Per-User Pricing Feels High
Reviewed on Aug 12, 2026
Review provided by G2
What do you like best about the product?
Best part for me is that we can work from anywhere and the administration in the Control Hub is easy.
What do you dislike about the product?
The pricing per user/license is high in my opinion when comparing to other options out in the market.
What problems is the product solving and how is that benefiting you?
Centralized administration when we have multiple offices through out Georgia.