Webex Calling
Cisco Systems, Inc.Reviews from AWS customer
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Great upgrade to traditional PBX network
What do you like best about the product?
We've replaced Webex calling with PBX based traditional phone system that was running on CISCO call manager. It was a very smooth and seamless integrations and was easy to implement.
What do you dislike about the product?
Sometimes call may get dropped or can't hear the ringing
What problems is the product solving and how is that benefiting you?
Move phone system from traditional PBX to VoIP. That was a hugh cost saving initiative and need less resources to manage the system
Webex Calling is enterprise-ready fully featuring calling platform
What do you like best about the product?
Webex Calling is available in a significant number of global markets. It is a fully featured, enterprise-ready telephony platform. The phone models are well-made, rock-solid devices. Softphone apps are equally useful tools. One of the coolest features is a "pull call" feature, allowing live calls to be moved seamlessly from physical to softphones. Support is excellent and can pull full SIP logs for troubleshooting. The Control Hub is constantly being improved with customer suggestions. Minimal downtime even when the Webex messaging cloud sees issues (which is rare).
What do you dislike about the product?
The legacy of Broadcloud as the base for Webex Calling is still evident in the User Portal, though this is being improved. Some Control Hub updates are implemented without warning, so there can sometimes be some admin headaches.
What problems is the product solving and how is that benefiting you?
They are actively pursuing new markets globally. They have a agile development process for implementing new features. It's clear Cisco is spening a lot of money improving Webex Calling.
Webex - Review
What do you like best about the product?
Easy to use, and screen sharing is easy peasy. Mostly liked the whiteboard future which is collaborative. And I can just schedule and create alerts over email too.
What do you dislike about the product?
I felt the call customization, such as background changing, is not available on this. Suddenly the call quality is reduced, and the video feed buffers. It stuck for some time and started again on its own.
What problems is the product solving and how is that benefiting you?
I can write anything, notes on white board.
Screen sharing is so easy here. We can connect from a dial up connectionms and landphone from us and mobile app is also very good to use. and i can record sessions smoothly.
Screen sharing is so easy here. We can connect from a dial up connectionms and landphone from us and mobile app is also very good to use. and i can record sessions smoothly.
Cisco Partner using Webex Calling
What do you like best about the product?
We migrated from on-prem CUCM and discovered Webex Calling is a great solution. One of the best things is being cloud-based, significantly simplifying the infrastructure.
What do you dislike about the product?
Webex Calling Plan is unavailable in my country (Brazil), so this can be improved. Compatibility with older devices such as 3905 would also be nice to have. Features such as Billing/CDR/Usage Reports could also be improved.
What problems is the product solving and how is that benefiting you?
We moved to a smaller office so there isn't much room for physical gear anymore. So, being able to use as much Cloud solutions as possible is a huge benefit as it saves physical space, power, and simplifies our internal IT operation as well.
Best Business Call & Coms Platform Ever!
What do you like best about the product?
Everything communications related - in one place with quick clicks menus on the side and icon pictures that actually make sense!
Quick add-on apps that say what they do in their names - so you find what you need in an instant!
Quick add-on apps that say what they do in their names - so you find what you need in an instant!
What do you dislike about the product?
Where were you all my life - Nothing to fault.
What problems is the product solving and how is that benefiting you?
VOIP coms at a reasonable licensing cost that is scaleable to huge organizations.
Versatile Collaboration
What do you like best about the product?
Webex provides various tools for online meetings, video conferencing, screen sharing, and file sharing, allowing teams to collaborate effectively regardless of their physical location.
What do you dislike about the product?
Some users may find the Webex interface overwhelming or complicated, particularly when accessing advanced features or settings.
What problems is the product solving and how is that benefiting you?
With Webex Calling, businesses can easily scale their communication system up or down based on their needs. Adding or removing users, setting up new offices, or expanding globally becomes simpler and more flexible, ensuring seamless communication across the organization.
centralized view
What do you like best about the product?
single app and management with detailed information about organization usage and user view.
What do you dislike about the product?
nothing but a little bit about app usage. it is moving fast but using lot of BW.
What problems is the product solving and how is that benefiting you?
management service is fully solved by using webex calling. it helps us to rely o cisco webex team to support us.
Smooth and Easy.
What do you like best about the product?
I like the reception, no static on the background and i can hear the caller crystal clear and vise versa. The Video have an option for HD as well which other applications doesn't have.
What do you dislike about the product?
So far None. Our company is using WEBEX for calls and video conferencing
What problems is the product solving and how is that benefiting you?
Easy access for joining meeting
Aamzing overseas call experience for team collaboration
What do you like best about the product?
Vast support for all audio and video calling features
What do you dislike about the product?
Nothing much, I really loved Webex calling at my. office
What problems is the product solving and how is that benefiting you?
We had a cross development team from multiple countries, Sweden, Italy and India, we had an amazing call experience using webex. Our go-to option has always been Webex and it provided seamless connection [with very little lag at times]
Ease in Real-Time Communications
What do you like best about the product?
The ideal aspect about webex calling in my view is the ease I transition for communication; I can be on a call in the office and still be able to take calls on my portable smart mobile device when I am out of the office.
What do you dislike about the product?
There's really not much that I dislike about webex calling. It's a ideal thus far, however, I am curious to see how future updates renders its efficiency that I am accustomed to.
What problems is the product solving and how is that benefiting you?
The real-time swiftness and multi-tasksing functions that enable simultaneous attendance to calls and incoming messages from individual users and/or teams surely streamlines efficiency.
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